Reviews Wesco

We had requested that the package be delivered on Friday. It was delivered on Thursday and we were not at home which complicated its reception

I don't find it that great

Had major difficulties ordering for a town hall... My order was canceled without contacting me. Not to mention the delays due to the cancellation of my order. At this time, my order is marked as delivered... But I don't know where because I don't have it!!!!!! I open at 9 am, there was an attempt yesterday at 6:45 am!!!!!! and today at 8:26 am... where it is marked delivered but the town hall was not open!!!!!!

Hello, We placed an order on November 8 and despite a scheduled delivery date of the 18th, we are still waiting. Thank you Best regards

Delivery was late and some items were damaged

Difficult order to place and long delivery

Package received without a box, in plastic with a hole, not easy for gift wrapping, the carrier came 2 times, the package was supposed to be delivered to my mom who is 80 years old and not mobile, my partner had to meet him because the delivery person stopped 300m from the home otherwise he would have had to make a detour. The packaging and delivery are not top-notch, I haven't opened the plastic yet, I hope nothing is damaged. I have not received the second package.

Bib with pulled threads. Send complaint email. No return.

The delivery date proposed by Wesco at the time of the order and confirmed by care was not respected. It occurred on November 19 instead of the 14th. The rug could therefore not be given on time. Furthermore, the large cardboard box arrived open due to a clear lack of tape. The rug was therefore soiled on the concerned side. The delivery person took the time to check with us the complete condition of the rug.

I bought these diapers because I was told that the T6 cheeks were no longer sold

Delivery was very late, photo gives the impression of larger objects than reality

I find that the shipping times are too long. The items are available and we wait 15 days to receive them. Too bad

The images/photos with people using them do not reflect the actual size of the ball. For me, they do not match. I expected each ball to be one size larger. Otherwise, the ball itself is good.

Good products, friendly customer service staff, but shipping times are way, way too long!!!

Quality furniture, customer service needs improvement (I called for order follow-up, the lady on the phone was unpleasant and supposedly unable to send me the email I should have received upon shipment, which did not arrive) I had to send a message via Facebook for a competent person to respond to my request.

The order arrived in two parts, without any justification from Wesco. I had to send an email to ask for an explanation upon receiving the first part as there was no delivery note or other explanatory documents. Moreover, the dates and opening days of the service, despite the precision in the email, were not respected for the delivery: the order was therefore left in a hallway after being received by an outsider.

The customer service takes at least 3 to 4 days to respond to questions, so it's slow, but otherwise the material is great for my work (childcare assistant).

Disappointed by some items given their price, I expected better quality.

Delivery times not respected

The package almost never arrived. I wanted to send it to a Colissimo relay. It was stamped as 'private shipment' and not 'relay shipment'. This created a misdirection error, I had to claim with the post office for it to be found and redirected.

Package in good condition, arrived in two parts and ahead of schedule despite an agreement with a person from the service regarding a date. Fortunately, there was someone to receive the packages

Defective toy guitar.

The order was sent later than expected despite many requests to send everything in two shipments. Moreover, the carrier lost a package... This is the first time I have encountered so many problems with a wesco order, next time I will think twice before ordering...

I haven't received a follow-up regarding my complaint.

I still haven't received the bed, 1 package delivered out of 2

Delivery box too "soft", box bent and perforated so the poster as well..

Super compliant with the photos... fast delivery I recommend 100000 percent

The product tracking is not up to date, some products are marked as not delivered but have been delivered, it's complicated to see where our order stands

Order placed in July, toy received at the beginning of October, 1 item no longer available

Bad delivery location

Satisfaction level not very high since the material is not of good quality

Satisfied overall except for the liquid gouache

Defective zipper closure of the replacement cover

Site inaccessible by phone, which is a pity. Deliveries made in small bits, something is always missing, I am NOT satisfied.

The edges are quite high, but the underside is already a bit damaged.

VERY BIG DELIVERY PROBLEM! due to a miscommunication of information by your services. An estimated delivery date was given to me (between September 26 and 30). I also selected a desired date just in case (September 26). I had specified that the structure was closed on Wednesdays in the comments. A person called me the Monday before the delivery, to which I explained everything again. She assured me she would inform the delivery person, so everything was clear and defined. This did not prevent the delivery from being made on Wednesday, September 25, and having a very unpleasant exchange with the delivery person who disturbed me on my day off and not only hung up on me but also went to deliver to the town hall without my consent or even notifying me. I had asked a girl from the team to come on her day off to open the door for him anyway. I am very angry and very reluctant to renew the experience with you. And yet we wish to buy beds and other materials. We'll see!!!!!!! Driver's phone number: 06.71.34.26.61

The quality of one of the received products leaves something to be desired, damaged product ref 66896 that we reported to you on 6/09, which was resent to us on 16/09 and arrived damaged again. We reported it to you again by email and have been waiting for a response from you since, despite an attempt to reach you by phone.

I find the prices very high; fortunately, the quality is up to par, but the delivery times are still long, I think....

Quality product but delivery + customer service very average. Long shipping, package delivered late without information for 4 days, customer service not very responsive/effective.

The packages arrived in two shipments. The recipient's name was not noted.