/10
★★★★★
based on 13091 reviews published
★★★★★
based on 13091 reviews published
Latest customer reviews
4
/5
★★★★☆
Fast service
Acheteur Vérifié
purchased on 10/01/2018
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5
/5
★★★★★
Perfect in every way
Acheteur Vérifié
purchased on 10/01/2018
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5
/5
★★★★★
Very serious.
Acheteur Vérifié
purchased on 16/12/2017
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1
/5
★☆☆☆☆
A total mess for the delivery: supposedly you can choose your day. I requested January 15. The customer service contacted by phone for something else told me that it would actually be between the 15th and the 17th, but that I would be informed by the carrier the day before. Consequently, WITHOUT WARNING, the carrier delivered on the 13th, at the moment I was supposed to leave, which made me late for the rest of my day... And we can say I was lucky because 5 minutes later I would not have been delivered.
Acheteur Vérifié
purchased on 01/12/2017
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Answer from Wesco
Thank you for your feedback and we are sorry that you had this experience. Please know that Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. The company in charge of the delivery should have contacted you during your delivery. Your complaint has been forwarded to them. Necessary measures will be taken to ensure that this does not happen again.
5
/5
★★★★★
Very good, very efficient
Acheteur Vérifié
purchased on 05/01/2018
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5
/5
★★★★★
VERY GOOD SITE
Acheteur Vérifié
purchased on 07/01/2018
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4
/5
★★★★☆
Well-made site
Acheteur Vérifié
purchased on 07/01/2018
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5
/5
★★★★★
Nothing to complain about, very good packaging
Acheteur Vérifié
purchased on 28/12/2017
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3
/5
★★★☆☆
Not easy to navigate with a mobile phone
Acheteur Vérifié
purchased on 19/12/2017
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5
/5
★★★★★
As a childcare professional, it's great
Acheteur Vérifié
purchased on 02/01/2018
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5
/5
★★★★★
Reliable and clear site
Acheteur Vérifié
purchased on 03/01/2018
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3
/5
★★★☆☆
I realized there was a color error, probably on my part, in my order when I received the summary email. I therefore sent an email to Wesco, I used the pre-registered emails ('there is an error in my order') to explain and rectify the problem. I received confirmation of the receipt of this email, but I had no response. I tried to contact someone by phone but could only reach a voicemail. The order was therefore delivered with the initial error. This is regrettable.
Acheteur Vérifié
purchased on 27/11/2017
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Answer from Wesco
Thank you for your feedback, and we are sorry that you had this experience. Please know that Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. Our standard is open from Monday to Friday from 9 am to 12:30 pm and from 1 pm to 5 pm. Outside of these hours, you will reach the voicemail. Our customer service has been informed of this situation and will take the necessary measures to ensure that this does not happen again.
4
/5
★★★★☆
Good customer service, fast delivery. Regarding the products, possibly offer kits to equip classrooms with science materials (pipettes, test tubes...)
Acheteur Vérifié
purchased on 03/01/2018
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4
/5
★★★★☆
Very good
Acheteur Vérifié
purchased on 30/11/2017
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5
/5
★★★★★
Very interesting site offering various products for kindergarten in particular
Acheteur Vérifié
purchased on 29/12/2017
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 29/12/2017
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4
/5
★★★★☆
Delivery times too long. Indulgence: Christmas holiday period
Acheteur Vérifié
purchased on 18/12/2017
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4
/5
★★★★☆
Good quality!
Acheteur Vérifié
purchased on 14/12/2017
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5
/5
★★★★★
Efficient and professional
Acheteur Vérifié
purchased on 24/11/2017
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5
/5
★★★★★
Very good site... good value for money. Conforms to the description
Acheteur Vérifié
purchased on 27/12/2017
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5
/5
★★★★★
Fast and efficient
Acheteur Vérifié
purchased on 28/12/2017
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5
/5
★★★★★
A gold mine in childcare products, fast and serious
Acheteur Vérifié
purchased on 15/12/2017
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5
/5
★★★★★
Very good, delivered as expected and very good material.
Acheteur Vérifié
purchased on 21/12/2017
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3
/5
★★★☆☆
Disappointed because I could not modify my order and take advantage of the special Christmas discount code 'free shipping'. I will be more vigilant next time. I did not find it very commercial on the part of the person who responded to my request since we have been customers with you for many years. Best regards, nursery 'l'ile aux enfants'
Acheteur Vérifié
purchased on 08/12/2017
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Answer from Wesco
Thank you for your feedback. We understand your disappointment. Discount codes unfortunately have an expiration date. We offer various promotions throughout the year, subscribe to our newsletter to be sure not to miss out.
5
/5
★★★★★
Fast delivery, products conform to the description, no unpleasant surprises. We will recommend without worries
Acheteur Vérifié
purchased on 05/12/2017
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1
/5
★☆☆☆☆
Overall, I am very dissatisfied with Wesco!!! defective products, long delivery time, excessive prices!!! Moreover, the sales representative is really bad, does not know her clients and does not follow her orders. This is my 3rd nursery, for the others, I will definitely switch to the competition
Acheteur Vérifié
purchased on 13/12/2017
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Answer from Wesco
Thank you for your feedback, and we are sorry that you had this experience. Please know that Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. Our customer service has contacted you to proceed with the replacement of the defective products. We hope they will fully satisfy you this time.
5
/5
★★★★★
Beautiful material for this toy kitchen
Acheteur Vérifié
purchased on 27/11/2017
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5
/5
★★★★★
Very fast service and easy to use
Acheteur Vérifié
purchased on 07/12/2017
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5
/5
★★★★★
Product conforms to its description.
Acheteur Vérifié
purchased on 20/12/2017
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4
/5
★★★★☆
Very good site!
Acheteur Vérifié
purchased on 10/12/2017
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