9/10
★★★★★
based on 14093 reviews published

Latest customer reviews

5 /5
★★★★★

Very good and attentive for information by phone.

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Jocelyne L.
purchased on 17/09/2024
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3 /5
★★★☆☆

I find the prices very high; fortunately, the quality is up to par, but the delivery times are still long, I think....

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Aline H.
purchased on 10/09/2024
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4 /5
★★★★☆

The site is easy to use; however, some age criteria are not always taken into account.

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Hopital Saint Louis -.
purchased on 03/07/2024
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1 /5
★☆☆☆☆

DELIVERY TIME TOO LONG

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Claire M.
purchased on 29/08/2024
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Answer from Wesco
Hello and thank you for sharing your feelings about the delivery of your order. Our teams are constantly striving to ship orders as quickly as possible so that they reach our customers as soon as possible. We understand that this processing time may have seemed long to you, and we sincerely regret that it may have affected your overall perception of Wesco. After checking, we confirm that your delivery did indeed take place within the allotted time, according to the dates announced in your order confirmation. We thank you for your understanding and hope that you will trust us again by visiting us soon at wesco.fr. Have a nice day.
5 /5
★★★★★

Easy to use site. Easy ordering as well. Good order tracking on the site. Delivery within the expected dates, even a bit earlier. The only downside, the delivery person left us to carry the boxes from the truck to our home probably because my husband was there. But we both have back problems. He could have helped us a bit.

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Stephanie R.
purchased on 11/09/2024
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5 /5
★★★★★

Very good

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Danielle C.
purchased on 07/09/2024
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5 /5
★★★★★

Super wide choice and fast delivery, I recommend +++++

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Nathalie L.
purchased on 14/09/2024
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3 /5
★★★☆☆

Quality product but delivery + customer service very average. Long shipping, package delivered late without information for 4 days, customer service not very responsive/effective.

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Firstep Libourne -.
purchased on 10/09/2024
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5 /5
★★★★★

So easy to use

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Crèche Françoise Dolto -.
purchased on 23/08/2024
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4 /5
★★★★☆

Quality product, a safe bet

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Maïté C.
purchased on 08/09/2024
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5 /5
★★★★★

Very good, easy to use and available and professional contacts.

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- A.
purchased on 28/08/2024
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1 /5
★☆☆☆☆

Delivery delay of more than 3 weeks! And the delivery person shows up without any email or SMS to warn. Without any commercial gesture from Wesco, I will not order from you again.

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Gabriel C.
purchased on 19/08/2024
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Answer from Wesco
Hello and thank you for taking the time to share your feedback. We fully understand your dissatisfaction regarding the delivery delay. It was impacted by the Paralympic Games, a situation beyond our control. We did our best to keep you informed, but we are sorry to learn that the carrier did not follow this process to communicate the exact delivery date to you. We sincerely apologize. We hope you will give us a second chance in the future and that we can serve you better. Have a nice day.
4 /5
★★★★☆

In general, these are good products, sturdy, secure, and suitable

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Cécile V.
purchased on 08/09/2024
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5 /5
★★★★★

.....

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Fabrice G.
purchased on 04/09/2024
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4 /5
★★★★☆

Very good site

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Julianne G.
purchased on 07/09/2024
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3 /5
★★★☆☆

The packages arrived in two shipments. The recipient's name was not noted.

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Ecole Maternelle Georges Le Bail -.
purchased on 13/09/2024
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4 /5
★★★★☆

Quite simple

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Emmanuelle P.
purchased on 23/08/2024
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5 /5
★★★★★

Very clear site, very simple navigation

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Fazila G.
purchased on 12/09/2024
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5 /5
★★★★★

Quality and seriousness

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Association U Veculu -.
purchased on 20/08/2024
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1 /5
★☆☆☆☆

I am very disappointed, ordered a rectangular table which should have 4 legs, I only received 3 legs, and I can't reach customer service. A case has been opened with after-sales service via email and to this day no response... Sending a leg so I can assemble my table should have been quick. For the price of the material, I am really disappointed... Otherwise, in terms of quality, nothing to complain about, it's really good material. Waiting for the missing leg to be able to assemble the little teddy bear table.....

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Coralie L.
purchased on 05/09/2024
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Answer from Wesco
Hello and thank you for taking the time to share your feedback. We sincerely apologize for this oversight in preparing your order. Our customer service has taken your complaint into account and will proceed with sending the missing leg. We thank you for your understanding and patience. We hope to have the pleasure of seeing you again on our site. Have a nice day.
5 /5
★★★★★

Good catalog, quality products, a bit expensive, suitable packaging and delivery.

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Cynthia C.
purchased on 10/09/2024
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3 /5
★★★☆☆

Carrier needs to be reviewed. Major dysfunction during delivery.

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Nelly B.
purchased on 04/09/2024
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5 /5
★★★★★

The site is very good, ordering is easy, delivery time is respected, packaging is perfect.

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Murielle B.
purchased on 10/09/2024
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5 /5
★★★★★

Simple navigation on the site, good order tracking information, item matches the description

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Jocelyne B.
purchased on 03/09/2024
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5 /5
★★★★★

Simple and practical

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Francois Villon -.
purchased on 25/06/2024
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5 /5
★★★★★

Very easy to use and fast delivery!

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Vanessa D.
purchased on 09/09/2024
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5 /5
★★★★★

Everything was perfect. Thank you. The products match the description. However, it would be interesting to change the delivery service provider. It was chaotic.

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Celine B.
purchased on 20/08/2024
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5 /5
★★★★★

A wide selection, quality, the items always meet our expectations. Very good responsiveness from the services, both for quotes and for answering our questions.

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Multi Accueil -.
purchased on 29/08/2024
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1 /5
★☆☆☆☆

Furniture without screws and despite the complaint, nothing received

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Ecile Maternelle Zola -.
purchased on 26/08/2024
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5 /5
★★★★★

Very good site, very professional after-sales service

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Deroy N.
purchased on 09/09/2024
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3 /5
★★★☆☆

Delivery time too long The delivery date announced at the time of the order is not at all the delivery date. Date announced at the time of the order was September 2. Then an email saying from September 9 due to the Olympics, resulting in a final delivery on September 20. If I had known from the start about such a delay, I would surely have ordered elsewhere as I needed it as a childminder.

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Muriel P.
purchased on 22/08/2024
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Answer from Wesco
Hello and thank you for taking the time to share your feedback. We understand your dissatisfaction regarding the delivery time. It was impacted by the Paralympic Games, a situation beyond our control. We did our best to keep you informed about the situation and the delivery delay. You had the option to refuse this delay and request the cancellation of your order with our customer service. We hope that despite everything, the product meets your satisfaction. We would be delighted to welcome you back to our site in the future. Have a nice day.
2 /5
★★☆☆☆

2 defective items! Customer service unreachable by phone.

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Marie-laure P.
purchased on 04/09/2024
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Answer from Wesco
Hello and thank you for alerting us by leaving a review. We are sorry that you received defective products and we sincerely apologize for the inconvenience caused. In order to provide you with a solution, could you please write to [email protected] specifying our order number and attaching photos of the damaged products? We are particularly sorry for this situation and we hope you will give us a second chance to make a better impression by returning to our site next time. Have a nice day.
5 /5
★★★★★

Quality furniture with a fairly short delivery time.

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Accueil De Loisirs L.
purchased on 09/09/2024
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5 /5
★★★★★

Very good

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Marie Françoise D.
purchased on 11/09/2024
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5 /5
★★★★★

Good site

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Claire E.
purchased on 09/09/2024
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5 /5
★★★★★

Perfect

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Isabelle J.
purchased on 03/07/2024
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5 /5
★★★★★

Matches what I wanted

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Fatima D.
purchased on 08/09/2024
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5 /5
★★★★★

Very good

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Elisabeth L.
purchased on 10/07/2024
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5 /5
★★★★★

Playful, practical.

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Alice M.
purchased on 08/09/2024
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5 /5
★★★★★

Very well organized

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Maison Médicale -.
purchased on 07/09/2024
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