/10
★★★★★
based on 13097 reviews published
★★★★★
based on 13097 reviews published
Latest customer reviews
4
/5
★★★★☆
This is my first order. Not disappointed but a bit long for delivery.
Irene O.
purchased on 20/11/2023
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5
/5
★★★★★
Excellent quality, fast and careful delivery.
Albane L.
purchased on 04/01/2024
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3
/5
★★★☆☆
No response from customer service regarding a wrong item.
Vincent G.
purchased on 07/01/2024
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Answer from Wesco
Hello and thank you for taking the time to evaluate this product. As we specify in the product designation, it is indeed an empty bottle. We regret that you missed this information during your order. Our service has acknowledged your complaint and will propose a solution. Despite this disappointing shopping experience, we hope you will visit us again soon on our site. Have a nice day.
5
/5
★★★★★
Package arrived faster than expected, quality of the products offered. Perfect
Pascale B.
purchased on 07/01/2024
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4
/5
★★★★☆
Impeccable
Samantha C.
purchased on 21/12/2023
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4
/5
★★★★☆
Products of fairly good quality and at least compliant. A bit expensive and not many sales.
Stephanie F.
purchased on 05/12/2023
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5
/5
★★★★★
Always a great pleasure
Anne G.
purchased on 05/01/2024
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5
/5
★★★★★
As usual, delighted with my order, I noticed a price increase (I ordered exactly the same products as last year) which is not negligible when you are a childminder!
Vanessa V.
purchased on 04/01/2024
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5
/5
★★★★★
Quality product and fast shipping. Satisfied with my purchase. Just a small downside regarding the packaging as I ordered a changing mat that was just wrapped in a transparent plastic bag. It could have been easily damaged during transport but only had a crushed corner that quickly returned to normal.
Jennifer D.
purchased on 06/01/2024
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3
/5
★★★☆☆
Website not very flexible, especially for the billing part: only one email address available, invoices not directly available online.
G.h Crèches -.
purchased on 04/01/2024
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Answer from Wesco
Hello and thank you for sharing your point of view regarding the use of our site. As we specify in our FAQ (https://www.wesco.fr/faq.html#commande), you have the option to submit your order to a third party on the billing page. This is the case, for example, if you are a daycare or a school and the order needs to be paid by your city's municipality. Finally, you have the option to directly request your invoice online from the 'my orders' section in your customer area. We hope that these elements will help you better use our site in the future and that we will have the pleasure of seeing you again soon on wesco.fr. Have a nice day.
5
/5
★★★★★
Very good
Baptiste A.
purchased on 02/01/2024
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5
/5
★★★★★
Wide choice and interesting professional products.
Mam E.
purchased on 14/11/2023
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4
/5
★★★★☆
Good but what to do when there is breakage (plates)
Periscolaire Crusnes -.
purchased on 15/12/2023
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5
/5
★★★★★
I had a little trouble creating my account but I was guided by someone on the phone and after that, it works like a charm, thank you.
Sandrine P.
purchased on 02/01/2024
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5
/5
★★★★★
Perfect
Debarre S.
purchased on 30/12/2023
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5
/5
★★★★★
Complete site
Christophe C.
purchased on 23/12/2023
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5
/5
★★★★★
Fast delivery, very good.
Valerie M.
purchased on 28/12/2023
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5
/5
★★★★★
Comfortable
Nawel Z.
purchased on 26/12/2023
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5
/5
★★★★★
I am delighted with the order I made and used it immediately! Would do it again!
Blin D.
purchased on 25/12/2023
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5
/5
★★★★★
Accessible and clear site
Colombiers -.
purchased on 15/12/2023
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3
/5
★★★☆☆
I regret the difficulty in accessing invoices, particularly the fact that they are only received upon receipt of the products when they are fully paid before shipping... Moreover, you should not issue invoices based on the delivered part but according to the totality of the order, that would be more logical and easier to manage, especially when we need to quickly transmit paid invoices when financial aid is at stake. Furthermore, there is incorrect information about delivery times. I was supposed to receive the equipped dollhouse before Christmas (a gift for the children at the daycare...) as indicated during my order, but the deadline was simply pushed to 2024... disappointment.
Association L.
purchased on 23/11/2023
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4
/5
★★★★☆
Delayed delivery, too bad it was for Christmas.
Sylvie L.
purchased on 11/11/2023
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3
/5
★★★☆☆
I just regret that it didn't arrive on time for Christmas even though I ordered in advance and the order was placed on November 15. Hence my rating.
Helder D.
purchased on 15/11/2023
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5
/5
★★★★★
Everything went very well: the exchanges with the responsive customer service, the delivery, and the quality of the product.
Fanny D.
purchased on 21/12/2023
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5
/5
★★★★★
Very good, impeccable service. I recommend!
Sylvie J.
purchased on 28/12/2023
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5
/5
★★★★★
I love it, although the prices could be a bit lower, it's sometimes excessive.
Corine R.
purchased on 18/12/2023
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4
/5
★★★★☆
Navigation on the site is simple and effective; there was a small issue with the order, confusion between the quote and the final order, probably due to a long gap between the two! Perfect delivery, thank you.
Caroline B.
purchased on 22/12/2023
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4
/5
★★★★☆
Disappointed with the delivery; it was supposed to be delivered to my home, and I was delivered to a pickup point.
Christel L.
purchased on 16/12/2023
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1
/5
★☆☆☆☆
I canceled the order due to non-compliance with the indicated deadlines. Wesco confirmed the cancellation and sent me a zero invoice. Then they indicated that the package was shipped. I did not receive the package and was charged. I will therefore put them on notice to immediately refund the funds paid.
Xavier O.
purchased on 29/11/2023
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Answer from Wesco
Hello and thank you for alerting us in this way. We sincerely apologize for the problem encountered; it is an exceptional malfunction of our payment platform. Our customer service has indeed processed the refund of your order amount, and our internal teams are taking the necessary steps to ensure that the problem does not recur. We hope you will give us a second chance to make a better impression by returning to wesco.fr. Have a nice day.
5
/5
★★★★★
Fast shipping
Gregoire B.
purchased on 16/12/2023
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