9/10
★★★★★
based on 14334 reviews published

Latest customer reviews

1 /5
★☆☆☆☆

Not very responsive customer service, very disappointed.

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Fatima B.
purchased on 07/06/2024
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5 /5
★★★★★

Very good, fast delivery.

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Sandrine A.
purchased on 04/06/2024
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5 /5
★★★★★

Easy access site.

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Bénédicte P.
purchased on 03/06/2024
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5 /5
★★★★★

Material already purchased, new order because very practical.

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Sylvie P.
purchased on 03/06/2024
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5 /5
★★★★★

Accessible

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Carine G.
purchased on 30/05/2024
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5 /5
★★★★★

Very good

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Iem K.
purchased on 06/06/2024
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5 /5
★★★★★

Intuitive

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Caroline N.
purchased on 06/06/2024
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1 /5
★☆☆☆☆

Little or no information about delivery. Some items missing upon delivery but impossible to get information.

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Cosette R.
purchased on 04/06/2024
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Answer from Wesco
Hello and thank you for sharing this situation with us. We are sorry that the delivery went this way and we apologize. We invite you to contact us at [email protected] so that our customer service can analyze the situation and take the necessary measures to provide you with a satisfactory solution. We hope you will give us a second chance to make a better impression and that you will renew your trust by coming back to visit us soon on wesco.fr. Have a nice day.
5 /5
★★★★★

Fast delivery, item conforms to the description.

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Bérénice D.
purchased on 06/06/2024
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5 /5
★★★★★

Very good product. Fast delivery.

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RÉbecca G.
purchased on 05/06/2024
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2 /5
★★☆☆☆

Product error. The chair delivered is not the one ordered. I find it complicated to contact customer service.

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Nadia Q.
purchased on 06/06/2024
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Answer from Wesco
Hello and thank you for alerting us to the situation in this way. We sincerely apologize for this order preparation error. We invite you to file a complaint with our customer service at [email protected] (specifying your order number and attaching a photo of the received chair). Exceptionally, our customer service processing times may take up to 7 days. We thank you in advance for your understanding towards our teams who are doing their best. We hope you will give us a second chance to make a better impression by coming back to visit us soon on wesco.fr. Have a nice day.
5 /5
★★★★★

Very clear site, order delivered on time. I recommend

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Mam Les P'tits Bouts En Train M.
purchased on 05/06/2024
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5 /5
★★★★★

Very good

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Corinne A.
purchased on 02/06/2024
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1 /5
★☆☆☆☆

Delivery ok

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Association C.
purchased on 24/05/2024
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Answer from Wesco
Hello, Your message does not match the rating given and cannot be published on our site. Thank you for your understanding.
2 /5
★★☆☆☆

Packaging with a simple plastic bag, so some modules arrived dirty, others damaged! Moreover, there was an error with one of the ordered products, I did not receive the correct one. Bad experience!

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Camille C.
purchased on 01/06/2024
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5 /5
★★★★★

Pleasant site to visit and browse. Easy navigation.

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Halte Garderie Bel Air -.
purchased on 05/06/2024
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1 /5
★☆☆☆☆

Very dissatisfied with my item and the handling of my request by customer service.

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Joanna C.
purchased on 05/06/2024
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Answer from Wesco
Hello and thank you for sharing your point of view by leaving a review on our site. At Wesco, we are uncompromising on safety. That’s why all our products meet current standards and are checked by our quality service before being listed on our site. In the event of a customer return following the purchase of a product, we obviously carry out a quality check directly in our stock and take the necessary measures if needed. In your case, if you have a complaint about one of the products in your order, we are here to listen, so please write to us at [email protected]. Furthermore, by purchasing on our site, you are trusting a French company favored by early childhood professionals for nearly 50 years. Similarly, by choosing Wesco, you support the employment of our 220 employees in France. For all these reasons, we cannot lower ourselves to the level of certain e-commerce giants that practice particularly aggressive pricing. We hope that in light of these elements, you will recognize the seriousness and commitment of the Wesco brand. Finally, we invite you to visit our corporate site http://www.wesco-group.com to discover our CSR policy. We hope that your trust will be renewed and that you will come back to visit us soon on our site. Have a nice day.
4 /5
★★★★☆

Good

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Ludothèque Pinocchio -.
purchased on 29/05/2024
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3 /5
★★★☆☆

Some games are expensive and of mediocre quality

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Diane D.
purchased on 28/04/2024
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Answer from Wesco
Hello and thank you for sharing your point of view by leaving a review on our site. At Wesco, we are uncompromising on safety. That is why all our products meet current standards and are checked by our quality service before being referenced on our site. In case of customer return following the purchase of a product, we obviously carry out a quality control directly in our stock and we take the necessary measures if needed. In your case, if you have a complaint about one of the products in your order, we are here to listen to you so please write to us at [email protected]. Moreover, by purchasing on our site, you are trusting a French company favored by early childhood professionals for nearly 50 years. Likewise, by prioritizing Wesco, you support the employment of our 220 employees in France. For all these reasons, we cannot lower ourselves to the level of certain e-commerce giants who practice particularly aggressive pricing. We hope that in light of these elements you will be able to measure the seriousness and commitment of the Wesco brand. Finally, we invite you to visit our corporate site http://www.wesco-group.com to discover our CSR policy. We hope that your trust will be renewed and that you will come back to see us soon on our site. Have a nice day.
5 /5
★★★★★

Perfect

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Frédéric R.
purchased on 01/06/2024
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5 /5
★★★★★

The site is very good and simple. The ordered product is perfect, exactly what I expected

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Isabelle A.
purchased on 16/04/2024
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5 /5
★★★★★

Everything is perfect as usual, I received it earlier than expected and these are very good quality items

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Sarah C.
purchased on 29/05/2024
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5 /5
★★★★★

Furniture delivered - very appreciated use

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Crèche Familiale La Farandole -.
purchased on 29/05/2024
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5 /5
★★★★★

Good

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Alsh 6-15 Ans à Libourne -.
purchased on 13/05/2024
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5 /5
★★★★★

Good quality

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Valérie H.
purchased on 22/05/2024
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5 /5
★★★★★

Delivery was perfect

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Christine L.
purchased on 26/05/2024
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5 /5
★★★★★

Very good and easy to find the searched items.

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Aline G.
purchased on 03/06/2024
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4 /5
★★★★☆

Very good delivery times

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Caroline C.
purchased on 27/05/2024
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4 /5
★★★★☆

The material is good, of good quality

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Hélène M.
purchased on 23/05/2024
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4 /5
★★★★☆

Some problems at the time of validation. Order multiplied by mistake.

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Ccas L'arbresle- Eaje Pause Tend -.
purchased on 31/05/2024
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5 /5
★★★★★

The order arrived quickly

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Françoise V.
purchased on 29/05/2024
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4 /5
★★★★☆

Order received quickly

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Sivos Des 6 Communes Du Brionnais -.
purchased on 24/05/2024
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2 /5
★★☆☆☆

Knowing the products already, they will surely be very good, but I still need to receive them!! Their delivery service is very poor with very bad reviews online. And their customer service is unreachable...

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Mam Le Pays Des Merveilles -.
purchased on 21/05/2024
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Answer from Wesco
Hello and thank you for taking the time to share your feedback with us. We sincerely apologize as indeed the delivery should not have happened this way. Our logistics service is getting in touch with the concerned carrier to ensure this does not happen again in the future as it is unacceptable for you as well as for Wesco. Despite this regrettable situation, we hope that the ordered products will meet your satisfaction. We hope that your loyalty will not be tarnished and that you will still come to see us soon on wesco.fr. Have a nice day.
5 /5
★★★★★

Perfect order

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- A.
purchased on 26/04/2024
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3 /5
★★★☆☆

Some issues with the delivery which was announced for a certain date and we were delivered 3 weeks later without even being notified. We made several calls but no clear answers were given, and no precise dates could be communicated to us. In the end, we were given a date and ultimately we were delivered the next day without being informed once again. Additionally, we received the first part of the order which had to be returned because it was damaged during transport, and to this day we still have no news about it. Very poor communication between customer service and the delivery service. Otherwise, apart from that, the received products are compliant. The assembly instructions for the furniture are just very poorly detailed and not easy to understand for novices in the field.

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Espace Camaieux - Centre Socio-curturel -.
purchased on 26/04/2024
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4 /5
★★★★☆

Professional material but some equivalent products are cheaper elsewhere.

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Pauline B.
purchased on 30/05/2024
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5 /5
★★★★★

Good site, a bit expensive for a childminder without help, but I recommend it as it is really suitable for early childhood.

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Pascale S.
purchased on 30/05/2024
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2 /5
★★☆☆☆

I did not receive the easel

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Nathalie G.
purchased on 30/05/2024
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Answer from Wesco
Hello and thank you for taking the time to alert us through this channel. Our customer service has received your complaint and is taking the necessary steps to resend the missing product to you. We sincerely apologize for this inconvenience. We hope to have the pleasure of seeing you again soon on wesco.fr. Have a nice day.
5 /5
★★★★★

I am a childminder and I am really very happy to be able to rely on professional equipment and the children are very happy to sleep in a cozy little bed.

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Maryse B.
purchased on 30/05/2024
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5 /5
★★★★★

The changing table with stairs makes my life easier! As a childminder, the children grow and get heavier too. They love to climb the stairs and are more motivated for diaper changes. Very satisfied with my purchase. For the cot, it's the same, the child can get up by themselves, no need to carry them to put them in their bed.

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Corinne R.
purchased on 24/05/2024
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