/10
★★★★★
based on 13100 reviews published
★★★★★
based on 13100 reviews published
Latest customer reviews
5
/5
★★★★★
Delivery before the date, fast.
Acheteur Vérifié
purchased on 15/07/2023
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5
/5
★★★★★
Well-made site, good products.
Acheteur Vérifié
purchased on 12/07/2023
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2
/5
★★☆☆☆
No orders by phone. Delivery not fast.
Acheteur Vérifié
purchased on 10/07/2023
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Answer from Wesco
Hello and thank you for taking the time to write to us. Indeed, we encourage our customers to order directly on http://www.wesco.fr where we do everything to provide a simple and smooth shopping experience. After checking on our side, you were delivered within the announced timeframe at the time of order validation. We cannot compete with the pace of e-commerce giants, but we do our best to maintain quality service and timely order shipments, especially during this summer holiday period. By choosing Wesco, you support a French SME, and we thank you for that. We hope the products meet your satisfaction and that we will have the pleasure of seeing you again soon on our site. Have a nice day.
5
/5
★★★★★
Very easy access to order and great availability if needed.
Acheteur Vérifié
purchased on 06/07/2023
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5
/5
★★★★★
Nothing to add to the 5 stars.
Acheteur Vérifié
purchased on 06/07/2023
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5
/5
★★★★★
Very well packaged parcel, fast service. I recommend.
Acheteur Vérifié
purchased on 10/07/2023
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5
/5
★★★★★
Bright colors, we will see about the quality over time.
Acheteur Vérifié
purchased on 07/07/2023
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5
/5
★★★★★
Order received quickly
Acheteur Vérifié
purchased on 09/07/2023
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 05/07/2023
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5
/5
★★★★★
Good material
Acheteur Vérifié
purchased on 12/07/2023
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5
/5
★★★★★
Super, thank you
Acheteur Vérifié
purchased on 11/07/2023
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5
/5
★★★★★
Very good site, complete, smooth, and intuitive.
Acheteur Vérifié
purchased on 04/07/2023
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5
/5
★★★★★
Pleasant site with a lot of choices. Searches are easy.
Acheteur Vérifié
purchased on 12/07/2023
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2
/5
★★☆☆☆
Defective stroller, after-sales service is too slow while we are in summer and we need it now. Regarding the carrier: zero points, unable to bring the items to the entrance of the daycare!
Acheteur Vérifié
purchased on 16/06/2023
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Answer from Wesco
Hello, thank you for taking the time to share your experience and express your dissatisfaction. We sincerely apologize as our quality commitment has not been met for this product. Our customer service is aware of your case and is doing everything possible to provide you with a solution as soon as possible. The processing time for your request may seem too long, but several departments (quality, logistics, customer service) are coordinating to provide you with the appropriate solution. We are aware that your purchasing experience has been a series of negative events; please know that this does not reflect our customer satisfaction policy at all. We hope you will give us a second chance to make a better impression by returning to visit us later at http://www.wesco.fr. Have a nice day.
4
/5
★★★★☆
Fast delivery
Acheteur Vérifié
purchased on 10/07/2023
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5
/5
★★★★★
Very good site, easy to navigate
Acheteur Vérifié
purchased on 11/07/2023
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5
/5
★★★★★
Serious and fast delivery
Acheteur Vérifié
purchased on 05/07/2023
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5
/5
★★★★★
Impeccable!! Delivery, packaging, and quality of the products, as a childcare assistant, I am very happy, I will gladly recommend.
Acheteur Vérifié
purchased on 11/07/2023
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2
/5
★★☆☆☆
Delivery arrived damaged, broken box. Some screws were missing in the package to assemble the furniture. We are waiting for a response from customer service to obtain the missing parts.
Acheteur Vérifié
purchased on 05/07/2023
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Answer from Wesco
Hello and thank you for taking the time to alert us in this way. We sincerely apologize for the issues encountered. Our commitment to satisfy our customers has not been met for your order and we regret this situation. Could you please contact our customer service again at [email protected]? They are already informed of your situation and will do what is necessary as soon as possible. During this summer period, our response times may be affected, but we are committed, as we are throughout the year, to handle each complaint with care. We hope you will give us a second chance to make a better impression by returning to see us later on http://www.wesco.fr. Have a nice day.
5
/5
★★★★★
Speed.
Acheteur Vérifié
purchased on 10/07/2023
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5
/5
★★★★★
Easy to use and simple order.
Acheteur Vérifié
purchased on 20/06/2023
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5
/5
★★★★★
Great.
Acheteur Vérifié
purchased on 09/07/2023
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5
/5
★★★★★
No problem; quality material.
Acheteur Vérifié
purchased on 26/06/2023
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5
/5
★★★★★
Very good product, never disappointed.
Acheteur Vérifié
purchased on 09/07/2023
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4
/5
★★★★☆
Hello, the size of the bed is very small.
Acheteur Vérifié
purchased on 02/07/2023
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5
/5
★★★★★
The deadlines were met and the delivery was made 3 days before the scheduled date. The sandpit on legs with a lid makes the little ones of 2 years happy, as well as all the other very good quality toys.
Acheteur Vérifié
purchased on 25/06/2023
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3
/5
★★★☆☆
The product I wanted was supposed to be available in April, then May, then June. Yet it is French-made. I set an alert to be informed of its availability, but I did not receive it. Luckily, I was regularly checking the site.
Acheteur Vérifié
purchased on 30/06/2023
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3
/5
★★★☆☆
Fast delivery. Simple order. Product in accordance with the description. Product with a slight defect. No response from customer service...
Acheteur Vérifié
purchased on 02/07/2023
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5
/5
★★★★★
Good.
Acheteur Vérifié
purchased on 03/07/2023
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4
/5
★★★★☆
Navigation a bit complicated on a mobile always returns to the homepage.
Acheteur Vérifié
purchased on 05/07/2023
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