/10
★★★★★
based on 13107 reviews published
★★★★★
based on 13107 reviews published
Latest customer reviews
3
/5
★★★☆☆
A lot of difficulties entering my address in Paris: the postal code was not accepted. No way to reach someone by phone. Then the order, payment, and delivery went very well.
Acheteur Vérifié
purchased on 17/05/2023
Translated review
Answer from Wesco
Hello and thank you for taking the time to leave a review. We are sorry that you encountered difficulties on our site. We invite you, if you wish, to explain the problem to us more specifically by writing to [email protected]. In a logic of continuous improvement, we want to know more to correct any dysfunction. We are pleased to read that the rest of the ordering process went smoothly. We hope that your order fully satisfies you and that you will come back to see us soon on http://www.wesco.fr. Have a nice day.
2
/5
★★☆☆☆
The order on the site went very well. The delivery was fast. BUT once unpacked to assemble the table, surprise! The legs do not screw into the table! Customer service is slow and has not yet responded to our complaint. It's been over a week...
Acheteur Vérifié
purchased on 15/05/2023
Translated review
5
/5
★★★★★
Everything went well.
Acheteur Vérifié
purchased on 10/05/2023
Translated review
4
/5
★★★★☆
The products are not of very good quality. Not long ago, I ordered Rody ponies, and already one pony is flat. Normally, these are products used in schools and therefore very durable. It's strange.
Acheteur Vérifié
purchased on 11/05/2023
Translated review
5
/5
★★★★★
Very practical site and fast delivery.
Acheteur Vérifié
purchased on 16/05/2023
Translated review
5
/5
★★★★★
Fast and quality service. I highly recommend Wesco.
Acheteur Vérifié
purchased on 10/05/2023
Translated review
5
/5
★★★★★
Nothing to complain about.
Acheteur Vérifié
purchased on 26/04/2023
Translated review
2
/5
★★☆☆☆
Part of the furniture arrived broken, professional utility furniture, I am still waiting for a response from customer service, which is taking a long time for products at this price. Disappointed!
Acheteur Vérifié
purchased on 02/05/2023
Translated review
Answer from Wesco
Hello and thank you for taking the time to leave a review. We are sincerely sorry that your order arrived damaged, and we fully understand your dissatisfaction. Our customer service has received your return request and will contact you shortly to provide a satisfactory solution. Our staff was on leave during the Ascension Bridge, which explains a slightly longer processing time than usual. We thank you in advance for your patience regarding our customer service team and hope you will give us a second chance by returning to see us soon on http://www.wesco.fr. Have a nice day.
5
/5
★★★★★
No issues.
Acheteur Vérifié
purchased on 15/05/2023
Translated review
5
/5
★★★★★
I received my serving spoons, they are very pretty and sturdy, the length of the handle is suitable for serving the right amount, I recommend this item.
Acheteur Vérifié
purchased on 12/05/2023
Translated review
3
/5
★★★☆☆
The delivery person left the packages in front of the building entrance without notifying a staff member of the collective daycare, even though there are 4 intercoms available. The packages could have been picked up by anyone passing by.
Acheteur Vérifié
purchased on 02/05/2023
Translated review
Answer from Wesco
Hello and thank you for bringing this information to our attention. Indeed, the delivery person lacked communication, and this could have been detrimental. We regret this situation, which tarnishes our image and calls into question all the seriousness we put into the preparation and delivery of each order. We are reporting this issue to the concerned carrier so that the situation does not happen again in the future. We thank you for your loyalty and hope to have the opportunity to see you again soon on http://www.wesco.fr. Have a nice day.
5
/5
★★★★★
Great professional site, quick shipping.
Acheteur Vérifié
purchased on 09/05/2023
Translated review
Answer from Wesco
Hello, we are delighted to read your satisfaction. We thank you for your trust and hope to see you again soon on wesco.fr.
4
/5
★★★★☆
An interesting site with a wide range of products, fast delivery.
Acheteur Vérifié
purchased on 26/04/2023
Translated review
5
/5
★★★★★
Very happy with the purchased items.
Acheteur Vérifié
purchased on 03/05/2023
Translated review
Answer from Wesco
Hello, we are delighted to read your satisfaction. We thank you for your trust and hope to see you again soon on wesco.fr.
1
/5
★☆☆☆☆
Great disappointment, no respect for delivery deadlines (over 10 days) and no communication when there is a problem with the delivery even though the phone and email details were provided.
Acheteur Vérifié
purchased on 03/05/2023
Translated review
4
/5
★★★★☆
Nothing to say, it's perfect
Acheteur Vérifié
purchased on 10/05/2023
Translated review
5
/5
★★★★★
A lot of choices and professional quality products
Acheteur Vérifié
purchased on 11/05/2023
Translated review
Answer from Wesco
Hello, we are delighted to read your satisfaction, we thank you for your trust and hope to see you again soon on wesco.fr.
2
/5
★★☆☆☆
I am very disappointed. I received my item in a terrible state!!
Acheteur Vérifié
purchased on 03/05/2023
Translated review
Answer from Wesco
Hello and thank you for taking the time to alert us in this way. We are sincerely sorry that your order arrived unusable and we apologize for that. We invite you to file a complaint with our customer service at [email protected] (including a photo of the defective item). Our team will provide you with a solution as soon as possible. We hope that you will remain loyal to our brand despite everything and that we will have the pleasure of seeing you again soon on http://www.wesco.fr. Have a nice day.
4
/5
★★★★☆
I am always satisfied with WESCO products, the site is easy to use, delivery is quite fast. I regret one thing about the packaging: boxes that are way too big for what they contain... It's a shame because WESCO often emphasizes respect for the environment but does not invest in packaging. The contents of my order could have fit in my mailbox but were packed in a huge box that I could only retrieve in person. It's wasteful...
Acheteur Vérifié
purchased on 10/05/2023
Translated review
Answer from Wesco
Hello and thank you for taking the time to leave a review. The choice of shipping packaging depends on several criteria: number of products and their dimensions, level of fragility... Moreover, we systematically adjust the height of the package according to the contents to avoid any unnecessary air transport. Before being sealed, packages are automatically calibrated by a machine that cuts to the right height. In the case of your order, given the fragility of the creative leisure items, the size of certain papers, and the number of references ordered, we could not opt for a mailbox package. In accordance with our CSR policy, our logistics team is engaged in a process of continuous improvement and regularly reflects on proposing more environmentally friendly packaging solutions. We are therefore looking for the right balance between a solution with the lowest possible carbon impact and one that is sufficiently resistant to protect our products from potential hazards during transport. We sincerely thank you for your loyalty and hope to have the pleasure of seeing you again very soon on http://www.wesco.fr. Have a nice day.
5
/5
★★★★★
Beautiful quality products. The colors are perfect. Fast and careful shipping.
Acheteur Vérifié
purchased on 11/05/2023
Translated review
Answer from Wesco
Hello, we are delighted to read your satisfaction, we thank you for your trust and hope to see you again soon on wesco.fr!
4
/5
★★★★☆
Originality of the 'games'
Acheteur Vérifié
purchased on 11/05/2023
Translated review
5
/5
★★★★★
Received quickly, excellent product
Acheteur Vérifié
purchased on 10/05/2023
Translated review
5
/5
★★★★★
Very good, impeccable service, careful and attentive. I recommend!
Acheteur Vérifié
purchased on 09/05/2023
Translated review
2
/5
★★☆☆☆
You send the survey before the ordered products!!!!
Acheteur Vérifié
purchased on 04/05/2023
Translated review
5
/5
★★★★★
Very good site.
Acheteur Vérifié
purchased on 09/05/2023
Translated review
5
/5
★★★★★
Speed of sending and receiving my order. Good quality products
Acheteur Vérifié
purchased on 05/05/2023
Translated review
5
/5
★★★★★
Very good, delivered quickly
Acheteur Vérifié
purchased on 26/04/2023
Translated review
3
/5
★★★☆☆
Very solid and pretty... Too bad the item arrived with scratches on the top of the tray given the price. I would have liked the benches to fit under the table for storage.
Acheteur Vérifié
purchased on 28/04/2023
Translated review
5
/5
★★★★★
I am a childminder and honestly the children no longer leave the motor skills corner, an investment for beautiful years to come.
Acheteur Vérifié
purchased on 06/05/2023
Translated review
Answer from Wesco
Hello, we are delighted to read your satisfaction, we thank you for your trust and hope to see you again soon on wesco.fr.
3
/5
★★★☆☆
The packages were opened as soon as they arrived.
Acheteur Vérifié
purchased on 30/04/2023
Translated review
Answer from Wesco
Hello and thank you for sharing your feedback with us. WESCO places the utmost importance on the quality of its services and the complete satisfaction of its customers. The delivery of your order was not carried out according to WESCO's quality commitments. This information has been passed on to the carrier to prevent it from happening again. We hope that your loyalty to WESCO will not be affected and we would be very happy to see you again next time on http://www.wesco.fr. Have a nice day.