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C
Rating: 5 out of 5
I am very satisfied with your services. The products I ordered from you are of very high quality.
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Customer reviews of WonderCity
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 8 351 published reviews
Summary of reviews
WonderCity consistently delivers fast and reliable service with smooth ordering, secure shipping, and careful packaging that protects items and matches descriptions. Customers highlight prompt delivery, well-packaged products, and fast processing, with many noting that purchases arrive on time and items match photos or descriptions. The store earns praise for helpful customer service, easy payment and checkout, and competitive prices across a broad range of figurines and Disney-themed items. Overall, shoppers express repeated satisfaction with product quality, trustworthy reliability, and pleasant, efficient shopping experiences.
All reviews
C
Rating: 5 out of 5
Fast and efficient. Top customer service! Very satisfied with this first order.
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G
Rating: 5 out of 5
Fast and efficient. Well packaged
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A
Rating: 5 out of 5
I'm happy with my gift purchase city sells very nice figurines Thank you very much
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V
Rating: 5 out of 5
Arrived promptly and in perfect condition
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A
Rating: 5 out of 5
outstanding product, fast delivery
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C
Rating: 5 out of 5
Quality products with a beautiful finish, and a very short delivery time.
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B
Rating: 5 out of 5
Very quick and correct transaction. Material arrived promptly, perfectly in line with the offer description
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S
Rating: 3 out of 5
I am satisfied with the gift but not with the delivery. No call from the delivery person. I had to pick up the package at a relay point. I chose home delivery so I wouldn't have to go anywhere...
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Response from WonderCity
Hello Sylvie and thank you for your purchase! We apologize for the inconvenience. The tracking of your parcel indicates that the deliveryman came to your home on Wednesday, December 8 at 10:59 am and that in your absence the parcel was indeed dropped off at a relay point. If this was not the case, we apologize. Please do not hesitate to report your parcel letter carrier's behavior by calling 3631.
P
Rating: 5 out of 5
Perfect product, top quality and very fast delivery, received less than 48 hours after ordering.
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C
Rating: 5 out of 5
Beautiful figurines and fast, careful shipping
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M
Rating: 4 out of 5
Faster delivery would be cool. I'm of course talking about the second wallet purchase! But otherwise good
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Response from WonderCity
Dear Mandy, thank you for your order! Your order was placed on Sunday December 5th, shipped on the 6th and delivered on the 8th, i.e. in 48 hours, which is in line with our commitments. However, if you had chosen Express delivery, the parcel could have been delivered in 24 hours, i.e. on December 7th. Please do not hesitate to contact us to find out more about our delivery methods. However, we can find no trace of a second order. Did you order the wallet from us? If so, please let us know the order or parcel number so that we can check what happened.
M
Rating: 5 out of 5
Perfect fast delivery
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T
Rating: 4 out of 5
Careful preparation of the parcel, just right for the fragile items ordered. The parcel arrived on time. Great satisfaction with the items ordered.
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A
Rating: 5 out of 5
Very fast shipping. The product at lower price than current price. I recommend it.
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S
Rating: 1 out of 5
Package received but in pieces... The cup arrived broken in its box...
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Response from WonderCity
Dear Customer, we're very sorry about this inconvenience. The hazards of transport can sometimes damage fragile objects, despite all the care taken in preparing our packages. If you have not already done so, please contact us for an immediate replacement (or refund).
C
Rating: 5 out of 5
Excellent! Received very quickly and very, very good quality product. A marvel. Don't hesitate!
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L
Rating: 5 out of 5
Fast and careful delivery, item as described, I recommend it.
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A
Rating: 5 out of 5
Rare products at a competitive price, premium quality. Impeccable shipping service, well protected. Deadline respected, no unpleasant surprises on the products. On top of that, the loyalty system seems very interesting, can't wait to take advantage of it later.
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C
Rating: 4 out of 5
The products are as described, the delivery is fast, but customer service cannot be reached by telephone, which makes it impossible to obtain any details. I have given up on a purchase for this reason.
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Response from WonderCity
Hello and thank you for your testimonial. Phone support will be available in early 2022, we are working on it ;-) In the meantime, don't hesitate to contact one of our advisors by e-mail, we'll get back to you within one working day.
R
Rating: 5 out of 5
perfect , easy navigation , fast delivery
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N
Rating: 5 out of 5
Excellent site and reasonable price, completely satisfied with my 1st order!
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C
Rating: 5 out of 5
Serious company, quality products with fast delivery times
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R
Rating: 5 out of 5
Great product--I am very satisfied
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É
Rating: 5 out of 5
Very good, well received, well packaged, very satisfied.
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C
Rating: 5 out of 5
super fast and cheap
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A
Rating: 5 out of 5
Superb figurine, fast service
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M
Rating: 5 out of 5
Great selection of products especially Disney which are the ones I am most interested in and look at on this site. Fast delivery and great packaging.
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M
Rating: 5 out of 5
Package delivered on time, to the chosen location. Impeccable packaging, no breakages.
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S
Rating: 5 out of 5
Well-made item. Arrived in excellent condition and according to expected delivery time.
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J
Rating: 5 out of 5
Delivery on time with good tracking. The parcel was delivered in excellent condition with a very pretty envelope followed by a very nice little card from Julie.
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M
Rating: 5 out of 5
Absolutely a one-stop shop for my purchases. The site is fast, intuitive, simple. The shipping fast and smooth. Absolutely 5 stars well deserved.
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M
Rating: 5 out of 5
Really very happy with my order
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A
Rating: 5 out of 5
Perfect, delivered on time. Well protected. Would recommend!
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S
Rating: 5 out of 5
Order received promptly
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S
Rating: 5 out of 5
Great products, good choice and very prompt in delivery. I am very satisfied.
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C
Rating: 5 out of 5
Very satisfied ... amazing pieces ... lovely .... ultra recommended ... love disnay ...
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C
Rating: 5 out of 5
Package delivered on time, in perfect condition, satisfactory products. Very good
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C
Rating: 5 out of 5
Very nice product received quickly and very well packaged.
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C
Rating: 5 out of 5
Very fast shipping, great packaging and effective communication (to solve a small problem). I had already purchased and will definitely purchase again
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