Customer reviews of WonderCity

9,8 /10

Based on 8 559 published reviews

5 7 916 92% 4 481 6% 3 63 1% 2 34 0% 1 65 1%

Summary of reviews

WonderCity consistently delivers fast and reliable service, with many reviews highlighting ultra-fast or very fast shipping and delivery that arrives in well-packaged, protective packaging. Customers praise the precise, accurate delivery and smooth ordering experience, noting as well the careful packaging and the quick, professional handling of both orders and returns when needed. The store also earns strong positives for product quality and presentation, with comments about beautiful, well-finished items, well-described descriptions, and items arriving in perfect condition. Additionally, the customer service reputation shows itself in responsive support and efficient refunds, reinforcing trust and recurring satisfaction with repeat purchases.

All reviews

Francesca

Published on 28/12/2019, 08:37

I ordered seven willow tree angels, all of which were immediately available at the time of purchase. Not receiving confirmation of prompt shipment, after inquiring via email, I was informed that in fact two of the angels were awaiting supply. I therefore requested that they be replaced with two others that were immediately available, and customer service was helpful in accommodating my request. So after the initial misunderstanding, the shipment was successful and I can be satisfied with my purchase. The prices are great and I also appreciated the care in packaging.

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Raffaella

Published on 28/12/2019, 07:47

I ordered figurines for a Christmas gift. They arrived on time despite the fact that one item was missing. At a request from me about the arrival time, I was promptly updated on the status of the order. I am pleased with the purchase, including the cost competitiveness. I will definitely reuse gift city x future purchases.

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Cliente

Published on 27/12/2019, 21:36

The product arrived quickly and true to photos and site description

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Sophie G.

Published on 27/12/2019, 17:34

everything is perfect, the choice of products, the prices, the delivery times.

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Angellier

Published on 27/12/2019, 17:08

Fast shipping Choice No surprises

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Client(E)

Published on 27/12/2019, 16:18

Perfect in every way

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Sandra D.

Published on 27/12/2019, 16:12

Accurate, fast and great packaging

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Julian M.

Published on 27/12/2019, 14:49

As usual, perfect! Nothing to report. Very fast and careful delivery.

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Jean L.

Published on 27/12/2019, 09:02

Absolutely happy with my order. The customer service is absolutely charming. Very fast shipping and perfectly packaged parcels. I highly recommend this site. Thank you very much.

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Olivier.poisot

Published on 27/12/2019, 08:05

I can only give four stars because the subject I ordered had a small break. On the other hand, I appreciate the responsiveness of this store and the quality of the after-sales service. Thank you for the quality and beauty of your products.

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Cliente

Published on 27/12/2019, 07:37

Products arrived quickly and care in packaging. Very good

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Client(E)

Published on 26/12/2019, 17:44

Very nice statuette, very well protected, package arrives fairly quickly

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Aurore L.

Published on 26/12/2019, 17:24

Quality items and on-time delivery. Nothing to complain about

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Antonio

Published on 26/12/2019, 16:43

I purchased keepsakes for my daughter's baptism. Prices in the normal range, fast shipping and perfect packaging. Convenient also the possibility to pay on delivery. Recommended.

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Michel V.

Published on 26/12/2019, 16:22

Just what I wanted, on time. Quality at the Rendez Vous. To be recommended!

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Jude D.

Published on 26/12/2019, 15:54

The figurine is perfect. The details are meticulous. Fast delivery and careful packaging. In short, a purchase I would recommend.

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Pauline

Published on 26/12/2019, 12:36

Quick purchase and order received on time. Product conforms to description.

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Thierry9345

Published on 26/12/2019, 10:26

Serious site. Good value for money. Fast order dispatch.

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Patrice G.

Published on 26/12/2019, 09:45

Very good quality, on-time delivery, very affordable prices, excellent value for money.

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Cliente

Published on 24/12/2019, 16:14

Excellent!!! Delivery made in a very short time

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Cliente

Published on 24/12/2019, 10:00

Seriousness and professionalism. The product ordered arrived in perfect condition and exactly matched the picture on the website.

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Caro A.

Published on 23/12/2019, 20:14

A perfect first experience! Fast delivery, beautiful item and very high quality! Thank you so much!

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Jean-Charles

Published on 23/12/2019, 16:20

5 stars, nothing more to say!

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Daniela

Published on 23/12/2019, 10:43

Package arrived well packaged, according to the correct timing, product as good as picture and description, customer service friendly and knowledgeable. This is not my first time buying and I will do it again

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Cathy

Published on 23/12/2019, 09:27

Everything went well, thank you!

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Client(E)

Published on 23/12/2019, 08:51

Fast, trouble-free shipping

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Cliente

Published on 23/12/2019, 02:48

everything within the given time ... very happy and satisfied ️

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Cliente

Published on 22/12/2019, 21:06

Great service and on time delivery

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Francesca

Published on 22/12/2019, 17:41

Great prices

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Elisa

Published on 22/12/2019, 13:16

Excellent quality products. We also needed customer service for a misunderstanding with the coriere and also excellent customer service , accurate, kind and quick to respond and solve the problem.

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Daisy

Published on 21/12/2019, 19:02

Fairly wide choice of Provencal miniature houses, but could do with a little renewal (every year we order 2 houses and run out). Very fast delivery, careful packaging. Never had any problems.

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Client(E)

Published on 21/12/2019, 16:42

Package received promptly and item well packaged. Santa is as pictured and very handsome.

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Client(E) C.

Published on 21/12/2019, 07:50

Beautiful collector's items. I recommend

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Pat

Published on 21/12/2019, 05:43

A beautiful batch of figurines, always of very good quality, with top shipping service - Thank you, Gift City.

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Antonella A.

Published on 20/12/2019, 18:03

Outstanding company. I have made many purchases and have always been happy with them, including the delivery time.

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Valerie

Published on 20/12/2019, 17:42

perfect, very friendly

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Ciro G.

Published on 20/12/2019, 17:14

The items I purchased, the little angel, the angel of hope, the little santa claus, are wonderfully gorgeous , cared for in every little detail and facet, Jim Shore never ceases to amaze us with his outstanding products. The payment was easy and secure, the shipping fast and accurate:truly a great site, serious and reliable!

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Cliente

Published on 20/12/2019, 16:53

I found myself displaced by the fact that the company did not have one of the products I chose available, which created difficulties for me because it was a gift I had to give. To be fair, when I wrote for information, the delivery date that they then projected to me was met. Romualdo Sciullo

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Fabrizio

Published on 20/12/2019, 16:14

Merchandise arrived within a few days of ordering and correctly met the seller's descriptions. I am fully satisfied with the purchase.

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Client(E)

Published on 20/12/2019, 13:02

No unpleasant surprises, always perfect subject conforms to description delivery time respected

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