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P
Rating: 4 out of 5
It's good
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Customer reviews of WonderCity
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 8 558 published reviews
Summary of reviews
WonderCity consistently delivers fast and reliable service, with many reviews highlighting ultra-fast or very fast shipping and delivery that arrives in well-packaged, protective packaging. Customers praise the precise, accurate delivery and smooth ordering experience, noting as well the careful packaging and the quick, professional handling of both orders and returns when needed. The store also earns strong positives for product quality and presentation, with comments about beautiful, well-finished items, well-described descriptions, and items arriving in perfect condition. Additionally, the customer service reputation shows itself in responsive support and efficient refunds, reinforcing trust and recurring satisfaction with repeat purchases.
All reviews
P
Rating: 5 out of 5
Simply awesome! Speed, efficiency, and responsiveness. Plus super nice prices. Thank you.
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R
Rating: 5 out of 5
Perfectly satisfied with my purchase as well as the Cadebau City site thank you
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I
Rating: 5 out of 5
Everything went perfectly. Great goods.
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M
Rating: 5 out of 5
Impeccable as usual
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N
Rating: 5 out of 5
In accordance with the description and very pretty...
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V
Rating: 5 out of 5
Always very fast and well packaged.
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N
Rating: 5 out of 5
Excellent site where you can find everything you want in figurines :) !
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S
Rating: 5 out of 5
Perfect, very fast shipping
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S
Rating: 5 out of 5
very fast shipping, delighted with my purchase :)
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S
Rating: 5 out of 5
I am very satisfied with my order, it will be a birthday gift for my niece who loves Stitch so here it is
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S
Rating: 5 out of 5
Great
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P
Rating: 1 out of 5
Order placed for a birthday, the package is delayed without any reason or apology
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Response from WonderCity
Hello Pierrick,
Thank you for your feedback.
After checking, your order was indeed shipped on the same day and was quickly taken over by the carrier who delivered it within a period of 3 working days.
Once the package is handed over to the carrier, the delivery times can sometimes be adjusted by their services for logistical reasons, without us being systematically informed in advance.
We completely understand your disappointment, especially in the context of a birthday, and we are sincerely sorry for this inconvenience.
Thank you for your feedback.
After checking, your order was indeed shipped on the same day and was quickly taken over by the carrier who delivered it within a period of 3 working days.
Once the package is handed over to the carrier, the delivery times can sometimes be adjusted by their services for logistical reasons, without us being systematically informed in advance.
We completely understand your disappointment, especially in the context of a birthday, and we are sincerely sorry for this inconvenience.
O
Rating: 5 out of 5
Everything is perfect.
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E
Rating: 5 out of 5
At the top of the top as always
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M
Rating: 5 out of 5
Everything perfect in order and delivered quickly!
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S
Rating: 5 out of 5
Everything is great...
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S
Rating: 5 out of 5
Fast delivery. Beautiful figures and even if something arrives broken, it is exchanged without any problems. Moreover, customer service always responds very quickly.
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A
Rating: 5 out of 5
Always very satisfied with my orders. Fast delivery and especially well protected. I recommend without hesitation.
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A
Rating: 5 out of 5
Several orders placed on this site and never disappointed.
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M
Rating: 5 out of 5
Great site for stocking up on Loungfly Disney items, I always find delightful and unique things, often hard to find elsewhere
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M
Rating: 4 out of 5
Fast delivery
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S
Rating: 5 out of 5
Good service, arrived well and well packaged
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D
Rating: 5 out of 5
Everything perfect, quick times. Good as always
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M
Rating: 5 out of 5
Very fast shipping!
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R
Rating: 5 out of 5
I had a positive experience with this company, precise and fast, the goods always arrived in perfect condition, I highly recommend them, they are professional.
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A
Rating: 5 out of 5
We make great finds on this site
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B
Rating: 5 out of 5
Super seller
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M
Rating: 1 out of 5
I placed an order for a reserved figure since January. They send me a notice that I can go pick it up and it turns out that the order has disappeared. The parcel shop doesn't know what happened and GLS is tracking it and no one gives me information. This is the first time this has happened to me and I am really upset because it has been reserved since January and it is a gift for Mother's Day.
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Response from WonderCity
Hello,
We sincerely apologize for the difficulties you have experienced with the delivery of your order.
Following your notice, we immediately opened an investigation with GLS to try to locate the package, which was marked as delivered at the pickup point but could not be found.
Unfortunately, despite the efforts made, the package could not be recovered. In order to definitively resolve the issue, we proceeded to send a new unit of your item on June 1, 2026, which was correctly delivered on June 3, 2026.
We completely understand your disappointment, especially considering that it was a gift for Mother's Day. We sincerely regret this incident, which was beyond our control, but we are glad to have been able to offer you a solution and confirm that you finally received your order.
We thank you for your patience and trust.
We sincerely apologize for the difficulties you have experienced with the delivery of your order.
Following your notice, we immediately opened an investigation with GLS to try to locate the package, which was marked as delivered at the pickup point but could not be found.
Unfortunately, despite the efforts made, the package could not be recovered. In order to definitively resolve the issue, we proceeded to send a new unit of your item on June 1, 2026, which was correctly delivered on June 3, 2026.
We completely understand your disappointment, especially considering that it was a gift for Mother's Day. We sincerely regret this incident, which was beyond our control, but we are glad to have been able to offer you a solution and confirm that you finally received your order.
We thank you for your patience and trust.
J
Rating: 5 out of 5
From the selection of items to delivery, everything is perfect!
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L
Rating: 5 out of 5
Original and quality article
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S
Rating: 5 out of 5
Fast delivery, product as described and so pretty
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I
Rating: 5 out of 5
I had a great experience buying from you for the professionalism you put into the packaging of the packages
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R
Rating: 5 out of 5
Everything is always great, the goods are excellent, shipping is flawless, it couldn't be better.
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S
Rating: 5 out of 5
Very satisfied!
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M
Rating: 5 out of 5
I have been ordering from cadeaucity for years and I have never been disappointed, on the contrary, I recommend it.
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N
Rating: 5 out of 5
Fantastic, it took a while but it was worth it
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S
Rating: 5 out of 5
Always very satisfied, very fast shipping, pure happiness
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T
Rating: 5 out of 5
Very good site and very serious
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