WonderCity consistently delivers fast and reliable service, with many reviews highlighting ultra-fast or very fast shipping and delivery that arrives in well-packaged, protective packaging. Customers praise the precise, accurate delivery and smooth ordering experience, noting as well the careful packaging and the quick, professional handling of both orders and returns when needed. The store also earns strong positives for product quality and presentation, with comments about beautiful, well-finished items, well-described descriptions, and items arriving in perfect condition. Additionally, the customer service reputation shows itself in responsive support and efficient refunds, reinforcing trust and recurring satisfaction with repeat purchases.
All reviews
M
Manceau
Rating: 2 out of 5
See you soon
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Response from WonderCity
Hello, thank you but... would it be possible to know the reasons for such a low rating (2 stars out of 5)? Did you encounter any difficulties during your purchase? Did you have any problems with the item? Indeed, your message does not suggest any dissatisfaction, contrary to the rating you have given us. We look forward to hearing from you.
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Client(E)
Rating: 3 out of 5
Good loyalty program, fast delivery, good price, but the quality of the soap has dropped significantly.
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Response from WonderCity
Hello, we're pleased to hear that you're satisfied with our loyalty program, fast delivery and low prices... we've been able to verify that, before, during and after your order, you never contacted us for any problem (order dated 06 March and delivered since 09 March). In order to understand your dissatisfaction with our after-sales service and find solutions, we would like to know the reasons for your disappointment. Our customer service team is at your disposal on (+33) 0963518012 (Mon-Fri 10.00am - 5.00pm, toll-free) to provide you with any assistance you may require if you have encountered any problems with your order. Sincerely
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Sylvie
Rating: 2 out of 5
The parcel was delivered quickly and in very good condition, but I was surprised by a price reduction of almost 10 euros the day after delivery. Yet I had been following the evolution of this product for several weeks. A little frustrated, I pointed it out in my first review. The sales department then sent me a rather blunt e-mail. I told them that a commercial gesture would be welcome, in which case I would have been delighted to review my review. Then another reply accusing me of SINGING. Au revoir cadeau City and bon vent!!!
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Response from WonderCity
We reported this review to Trustpilot because the user sent an email to our Customer Service department requesting a "commercial gesture in order to submit a review against the first one". Our company does not and will never submit to this type of "blackmail" and it is unfortunate to read that people use this service to obtain discounts in exchange for favorable reviews.
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Client(E)
Rating: 5 out of 5
Great as always
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Sabm
Rating: 5 out of 5
Top-notch fast and careful delivery
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Elodie
Rating: 5 out of 5
Super-fast delivery and well-packaged parcel
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Michèle
Rating: 5 out of 5
1st order. Very satisfied: products correspond to the description. Fast and careful shipping. I recommend without restriction.
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Cliente R.
Rating: 5 out of 5
Experience to repeat every time you need to make or give a gift! Fast delivery and everything perfectly packed. Roberto
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Client
Rating: 5 out of 5
I recommend it!
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Client(E)
Rating: 5 out of 5
very fast .very good product
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Loreta D.
Rating: 5 out of 5
Reliable and serious company,accurate and fast shipping...I highly recommend it....thanks.
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Vallet
Rating: 5 out of 5
I totally recommend
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Mariano L.
Rating: 4 out of 5
Super happy
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Roberto
Rating: 5 out of 5
Maximum efficiency in every department of the company.
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Cliente
Rating: 5 out of 5
This is the first time I have purchased from Cittaregalo and I must say that I found myself very well indeed. Acceptable delivery time and well-maintained packaging. I think I will make a purchase again soon. Very satisfied
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Valentina
Rating: 5 out of 5
Excellent company...good prices...unmissable promotions. Third time buying from them and everything arrives perfectly packaged and in fast time. Really a very good company very satisfied
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Cliente
Rating: 5 out of 5
Spectacularly unique
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Nathalie C.
Rating: 5 out of 5
very satisfied with my purchases
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Cliente
Rating: 5 out of 5
As always great! Great prices,fast and impeccable shipping..now the trusted Disney store!
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Jean-Luc G.
Rating: 5 out of 5
very professional fast delivery well protected very good quality
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A.linden
Rating: 4 out of 5
For a first-time buyer: order processed quickly & well packaged
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Alix D.
Rating: 5 out of 5
Congratulations! I bought a Willow Tree angel. The delivery was very fast and the product was exactly as on the website. Very nice work! Thank you!
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Lassolle L.
Rating: 5 out of 5
My figurine arrived on time and all in accordance with the photographs on the website.
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Client(E)
Rating: 5 out of 5
Fast delivery. Careful packaging. Statuettes arrived in good condition.
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Magali B.
Rating: 5 out of 5
very good site fast shipping and well protected package received intact! i recommend the site.
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Fabienne
Rating: 5 out of 5
Very fast shipping and received the package in good condition. Perfect
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N. S.
Rating: 5 out of 5
Fast delivery, the figurines were very well protected.
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Letizia C.
Rating: 5 out of 5
🤩🤩fast in shipping and accurate in packing
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Client
Rating: 5 out of 5
Very good experience. Item received promptly. Thank you very much.
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Elo
Rating: 5 out of 5
Very good product quality
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Yannick S.
Rating: 5 out of 5
Fast delivery, beautiful figurine, see you soon!
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Raffaella
Rating: 5 out of 5
Everything perfect and prompt; very professional and timely online support! Thank you
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Client(E)
Rating: 5 out of 5
Fast, careful shipment, very well protected
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Client(E)
Rating: 5 out of 5
Fast service and delivery, very well packaged and protected. Thank you for your professionalism.
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Stéphanie B.
Rating: 5 out of 5
I've been buying regularly and the transactions are always top notch! Careful packaging and very fast shipping!
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Sandrine
Rating: 5 out of 5
I'm very happy with my KISSING BOTH Minie and Mickey purchase, very good quality, fast, careful delivery, this figurine takes pride of place in the living room.
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Luca N.
Rating: 5 out of 5
Speed and accuracy
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Vito
Rating: 5 out of 5
Great prouct and fast shipping
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Valentina
Rating: 5 out of 5
This is my second order on gift city, great products, great price, fast delivery, impeccable packaging. I was very satisfied.
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G
Germano
Rating: 5 out of 5
Ordered the material, arrived on time No problems Thank you
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