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E
Rating: 5 out of 5
Good morning,I have been getting Jim Shore items for a long time,which I find beautiful,plus they have better prices than the stores and are fast in shipping.
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Customer reviews of WonderCity
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 8 351 published reviews
Summary of reviews
WonderCity consistently delivers fast and reliable service with smooth ordering, secure shipping, and careful packaging that protects items and matches descriptions. Customers highlight prompt delivery, well-packaged products, and fast processing, with many noting that purchases arrive on time and items match photos or descriptions. The store earns praise for helpful customer service, easy payment and checkout, and competitive prices across a broad range of figurines and Disney-themed items. Overall, shoppers express repeated satisfaction with product quality, trustworthy reliability, and pleasant, efficient shopping experiences.
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S
Rating: 4 out of 5
large selection of items, fast shipping except that it is not free for Corsica ... even colissimo while the rates are the same anywhere in metropolitan France (including Corsica)...
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F
Rating: 5 out of 5
Perfect item..super fast...professional about everything...I will definitely continue to buy from this site...
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J
Rating: 5 out of 5
Very satisfied with my purchase ️ I ordered 2 gifts for Christmas which was discounted and I received my package the day after my purchase!!!! Really very surprised by this ultra fast shipping and in addition the day of my order there was a promo code to have a small gift ️
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I
Rating: 5 out of 5
Fast and beautiful packaging
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D
Rating: 5 out of 5
Fast and well delivered
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J
Rating: 5 out of 5
Ordered by internet in a simple and easy way, the communication is satisfactory with a rather fast answer, and the delivery went very well. No defects on receipt.
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W
Rating: 5 out of 5
My ordered product arrived very quickly. Well packed I am totally satisfied
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N
Rating: 5 out of 5
Everything super
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O
Rating: 5 out of 5
Price was OK, delivery from France fast,
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C
Rating: 5 out of 5
The figurines are beautiful and shipping is fast thank you :)
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R
Rating: 5 out of 5
Good sending, successful subject.
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W
Rating: 5 out of 5
Punctual delivery + attention to safe packaging
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H
Rating: 5 out of 5
Figures are beautifully designed and very detailed, service very prompt and friendly, even in the event of queries about delivery. Always happy to return!
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N
Rating: 1 out of 5
After there were complaints about the quality, my request was dismissed under the motto "your problem". Wouldn't buy here if you wanted things of quality. As soon as you send your complaint, your account is simply deleted. Sucks that something like this is so big on the market. Under no circumstances should you buy anything here.
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Response from WonderCity
Dear Customer, We sincerely regret that your experience did not meet your expectations. Customer satisfaction is our top priority. However, after 7 months of use, it is unfortunately not possible for us to accept an exchange of your bag under the pretext that it could be a manufacturing defect. Our customer service has handled your complaint with great professionalism and responded quickly and accurately to your numerous comments. Your account will of course remain active and you will be able to place further orders if you wish. We look forward to providing you with complete satisfaction in the future.
R
Rating: 5 out of 5
Very fast shipping, products for true collectors, helpful and professional after-sales service.
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L
Rating: 5 out of 5
Jim Shore's Santa Claus met all our expectations and arrived home very quickly.
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H
Rating: 5 out of 5
The site is great! I ordered and received the parcel in two days! 0 defects I recommend this site.
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J
Rating: 5 out of 5
Nickel, great products, reliable, order tracking on time, nothing to complain about!
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C
Rating: 5 out of 5
Keep up the good work
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S
Rating: 5 out of 5
Always well packaged, fast shipping and delivery. No problems at all! I've already made some Christmas presents with you, thank you!
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I
Rating: 5 out of 5
Fast delivery, the website works very well, the package is well packaged and the products ordered match the description and photos.
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M
Rating: 5 out of 5
Fast, impeccable and can't wait to receive my parcel 🥰 Everything is ticked to reorder!!!! Too great
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C
Rating: 5 out of 5
Fast delivery and my order is intact thank you
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T
Rating: 3 out of 5
A perilous experience! Parcel delivered 10 days late by GLS. On opening the parcel, I was surprised... A piece had come unstuck and an element was missing. This gift was to be given the same day! So I glued the statuette back together. Customer service, on the other hand, listened to me and helped me out properly.
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Response from WonderCity
Dear Customer, We are sincerely sorry for the delay in delivery which was due to an incident in the GLS sorting center serving your department. This situation was exceptional and does not reflect the delivery quality of our partner. We would like to thank you for your order and hope to be able to send you other parcels in the future with greater success!
E
Rating: 5 out of 5
Wide assortment of products especially from the Jim Shore brand which I love, great prices, excellent quality and reliable customer service. Always very satisfied with my transactions. One of my favorite online shops especially in the run up to the holiday season.
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S
Rating: 5 out of 5
Always very easy to place orders... Quality products, well packaged
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A
Rating: 5 out of 5
Always items in perfect condition and timely shipping!
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L
Rating: 1 out of 5
Sold as new but the box is clearly not. I hope the item inside is really new, or at least in very good condition, because it's a gift.
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Response from WonderCity
Dear Luc, We would like to assure you that the items we sell are brand new and genuine. Despite all our precautions, damage can unfortunately occur during transport and we are sincerely sorry if this is the case with your parcel. Our customer support team has contacted you and is awaiting photos of the box in order to deal with your complaint. We will of course find a suitable solution for you.
V
Rating: 5 out of 5
I was looking for a Harry Potter figurine, specifically of the best shapeshifting teacher, which I couldn't find anywhere else, and I simply came across this site, which I recommend to all fans of Disney, Harry Potter, Marvel etc.... The prices are very affordable, and the figurines are identical to the description. Shipping is fast. Top-notch!
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J
Rating: 5 out of 5
Cadeaucity is a serious company and the items for sale on the website are of very good manufacture. Well done and keep up the good work.
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K
Rating: 4 out of 5
Good quality but takes too long to receive
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E
Rating: 5 out of 5
Delivery was on time, the purchase was very well packaged, no breakages.
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R
Rating: 5 out of 5
Good customer service, a well received and well packaged order with a better price. What more can I say?
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C
Rating: 5 out of 5
Timely timing , Donald Duck or Donald Duck corresponding to all the issues illustrated and described in the advertisement , really nice and interchangeable in the various expressions and positions Donald Duck , yes Donald Duck is so cute and handsome , packaging done in a workmanlike manner in order to prevent it from breaking or altering the contents given , I think you know , the total lack of care and delicacy of the packages by the couriers , by Citta del Regalo opinions and criteria always corresponding to the true inherent in the sweet Donald Duck , thanks for everything ! See you soon , many good things to all employees of Citta del Regalo , Hello , goodbye !
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A
Rating: 5 out of 5
Always a choice, special offers and fast, efficient delivery
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A
Rating: 5 out of 5
Accurate and fast shipping!!! Wonderful backpack...unbeatable prices!!!
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S
Rating: 5 out of 5
Everything great, utmost professionalism and very fast shipping.
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D
Rating: 5 out of 5
I often buy from this site and the package arrives in very few days and perfectly packed and the products are wonderful
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C
Rating: 5 out of 5
Everything perfect Fast shipping Packing ok
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