Customer reviews of WonderCity

9,8 /10

Based on 8 351 published reviews

5 7 718 92% 4 478 6% 3 61 1% 2 31 0% 1 63 1%

Summary of reviews

WonderCity consistently delivers fast and reliable service with smooth ordering, secure shipping, and careful packaging that protects items and matches descriptions. Customers highlight prompt delivery, well-packaged products, and fast processing, with many noting that purchases arrive on time and items match photos or descriptions. The store earns praise for helpful customer service, easy payment and checkout, and competitive prices across a broad range of figurines and Disney-themed items. Overall, shoppers express repeated satisfaction with product quality, trustworthy reliability, and pleasant, efficient shopping experiences.

All reviews

Sandra

Published on 14/12/2023 à 21h39

Good price-performance ratio

Translated reviews

Cocard

Published on 14/12/2023 à 18h11

Good site with lots of choice, very nice figurines. Fast delivery, just a little high prices at times.

Translated reviews

Carp

Published on 14/12/2023 à 18h10

Product conforms fast delivery

Translated reviews

Dirk B.

Published on 14/12/2023 à 11h25

Fast delivery

Translated reviews

Jessica A.

Published on 14/12/2023 à 09h34

Serious and reliable company. The order arrived after very few days and everything as described and depicted perfectly on the site (in person they look even better!). This is the third purchase I have made and each time it is synonymous with a guarantee. I recommend without a shadow of a doubt!

Translated reviews

Patrick V.

Published on 14/12/2023 à 07h33

Bonjour a tous fidèle client sur Cadeau City Super site comme d'habitude Amitié Patrick FRANCE COLLECTIONNEUR

Translated reviews

Christophe

Published on 13/12/2023 à 23h06

Great shipping and package

Translated reviews

Tim

Published on 13/12/2023 à 20h52

Fast shipping fast response always happy to return

Translated reviews

Pierina

Published on 13/12/2023 à 19h48

Fast shipping, competitive prices, always new

Translated reviews

Bubbledrop572

Published on 13/12/2023 à 19h47

First order, fast delivery, very well packaged, I would recommend without hesitation.

Translated reviews

Christina

Published on 13/12/2023 à 18h01

Fast delivery, everything great.

Translated reviews

Philippe V.

Published on 13/12/2023 à 10h16

Order collected perfectly packaged and very quickly.

Translated reviews

Dalila

Published on 12/12/2023 à 20h17

I am amazed by the beauty of the products and the speed of delivery every time I buy from their site.

Translated reviews

Marilyne

Published on 12/12/2023 à 18h54

First order and certainly not the last. Impeccable and fast shipping. The products are completely as described. Very well protected packaging. Everything went like clockwork and I'm delighted.

Translated reviews

Sossio M.

Published on 12/12/2023 à 15h08

Everything great,items,prices,fast shipping

Translated reviews

Simone

Published on 12/12/2023 à 06h17

It has a very large selection of different items that you can't get hold of so easily elsewhere. The 1 star is deducted because of the return shipping. Unfortunately, you have to pay for this yourself and it costs €15. Otherwise everything is tipi topi.

Translated reviews

Response from WonderCity Published on 12/12/2023

Dear Simone, thank you very much for your order! We would like to clarify that the return costs in Germany are always free of charge, regardless of the reason. For international returns, these are free if there is an obvious defect, but if there is a change of mind, the shipping costs remain at the customer's expense. However, we are working with our partners and hope to be able to offer free returns from Austria in the near future.

Barbara

Published on 11/12/2023 à 21h11

Perfect delivery as always

Translated reviews

Francesco

Published on 11/12/2023 à 20h24

Perfect in every way

Translated reviews

Stev2B_Cec

Published on 11/12/2023 à 19h22

very nice figurine received from Mickey in Christmas mode, I took advantage of a discount on cadeaucity to treat myself.

Translated reviews

Balet

Published on 11/12/2023 à 18h37

Super fast shipping, and a truly superb figurine. Everything is just perfect.

Translated reviews

Lucia S.

Published on 10/12/2023 à 08h55

I really like Disney products, and I can find an endless supply of them here

Translated reviews

Catherine

Published on 10/12/2023 à 08h46

The figurines are beautiful, well packaged, package arrived in good condition ... respect for the delivery time!!!!

Translated reviews

Tontondubled

Published on 09/12/2023 à 20h38

a "little long" but otherwise impeccable I'd recommend it without any problem, it's so rare these days.

Translated reviews

Bazile C.

Published on 09/12/2023 à 17h05

Always on top! Numerous orders always perfect... You can order without any hesitation: you won't be disappointed! A BIG bravo for this site and all the team !!!

Translated reviews

Luna

Published on 09/12/2023 à 15h10

This is not the first time I have bought from them. They have the very low prices compared to others. They are very fast in shipping and the packaging is perfect. I recommend to buy from them they are very trustworthy and serious

Translated reviews

Client(E) L.

Published on 09/12/2023 à 12h39

Not suitable for children as straps are too big. Should be specified.

Translated reviews

Adil

Published on 09/12/2023 à 12h16

Order arrived quickly! What's more, after I forgot something on my order, customer service responded quickly! They are TOP! I 100% recommend

Translated reviews

Maria O.

Published on 09/12/2023 à 10h17

Unfortunately I did not have a good experience buying from this online store. The goods arrived with defects I asked to make the return and after a week I am still waiting for the answer I am sorry I only give one star

Translated reviews

Response from WonderCity Published on 11/12/2023

Dear customer, We are sincerely sorry for the mishap you experienced with your purchase in our online store. I understand your frustration and want to assure you that your case is of great importance to us. I would like to inform you that we have processed your return request and sent you an e-mail with all the necessary instructions on Sunday, December 3 at 7:00 pm. This e-mail included a link to schedule a free pickup of the defective merchandise. However, it appears that you have not yet clicked on this link to complete the process. I kindly encourage you to check your inbox, including your spam folder, to find the e-mail we sent you and follow the instructions provided to schedule the pickup. If you encounter any difficulties or need further assistance, please do not hesitate to contact our customer service department. We are here to help you and make sure your experience with us is a positive one.

Rita T.

Published on 09/12/2023 à 01h03

I had never purchased from this site before, I must say that it is of excellent seriousness. I have purchased a backpack from Stitch and I can assure you that it is of excellent workmanship. Hats off to this company, I will purchase again with all confidence. Thank you and 5 stars all deserved.

Translated reviews

C.lacroix

Published on 08/12/2023 à 19h08

As usual, fast and accurate delivery8

Translated reviews

Stefano P.

Published on 08/12/2023 à 19h01

Excellent products and service

Translated reviews

Marie-Aline

Published on 08/12/2023 à 13h24

late do not search my home correctly

Translated reviews

Response from WonderCity

Dear Customer We are very sorry for any inconvenience. However, after verification, your parcel was dispatched on Friday 24/11 and delivered on Monday 27/11 in accordance with our estimated delivery time. We are therefore quite surprised by your comment about a delay. Does it relate to your experience of purchasing from our company?

Isabelle

Published on 08/12/2023 à 06h31

Very good delivery.

Translated reviews

Bruno

Published on 07/12/2023 à 21h03

My error of recipient for the relay collection was perfectly managed by the customer service following the sending of an email in the wake of my order. Efficient and fast delivery in professional packaging.

Translated reviews

Frau E.

Published on 07/12/2023 à 21h03

I liked everything I ordered and it met my expectations. The price was okay, not overpriced. Packaging and delivery were also satisfactory.

Translated reviews

Joel

Published on 07/12/2023 à 19h26

A perfect, beautiful figurine.

Translated reviews

Meik

Published on 07/12/2023 à 11h54

Everything went well again. My 3rd order

Translated reviews

Cadart P.

Published on 06/12/2023 à 23h04

Very fast shipping! Product received broken, I followed the return procedure, a new one was sent to me very quickly and received in very good condition. In short, I will order again without hesitation!

Translated reviews

Sossio M.

Published on 06/12/2023 à 17h20

Competence of the company,consideration and treatment of customers

Translated reviews

Hannes L.

Published on 06/12/2023 à 15h50

The price for the products is absolutely right. There were major problems with the delivery (due to the parcel service) and Wondercity reacted very quickly and accommodatingly

Translated reviews