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C
Rating: 5 out of 5
Everything perfect!!!
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Customer reviews of WonderCity
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 8 560 published reviews
Summary of reviews
WonderCity consistently delivers fast and reliable service, with many reviews highlighting ultra-fast or very fast shipping and delivery that arrives in well-packaged, protective packaging. Customers praise the precise, accurate delivery and smooth ordering experience, noting as well the careful packaging and the quick, professional handling of both orders and returns when needed. The store also earns strong positives for product quality and presentation, with comments about beautiful, well-finished items, well-described descriptions, and items arriving in perfect condition. Additionally, the customer service reputation shows itself in responsive support and efficient refunds, reinforcing trust and recurring satisfaction with repeat purchases.
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B
Rating: 5 out of 5
Order received very quickly with a magnificent product.
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A
Rating: 5 out of 5
Order well received nickel nothing to say
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H
Rating: 5 out of 5
I am thrilled!!!
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A
Rating: 5 out of 5
Perfect order both for the product and the packaging. Received in perfect condition and looks great!
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R
Rating: 5 out of 5
Very satisfied
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C
Rating: 5 out of 5
Hello madam and sir when I asked you questions about my order I was answered the next day and if I could pay part less also I continue to buy from you cart the service is top thank you very much in advance madam and sir
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L
Rating: 5 out of 5
On-time delivery and compliant product.
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S
Rating: 5 out of 5
Very good site, I have been ordering for many years and have never been disappointed.
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P
Rating: 5 out of 5
Fast and flawless
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A
Rating: 4 out of 5
Purchase corresponds to the order very correct delivery super fast
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A
Rating: 5 out of 5
Photophore Belle et la bête magnifique,parcel arrived quickly and very well packaged.merci beaucoup
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B
Rating: 5 out of 5
Beautiful items!!! On time I am satisfied with them.
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A
Rating: 5 out of 5
Super fast delivery Products free of track
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A
Rating: 5 out of 5
The bags are of good quality, the colors are beautiful and so is the design There are never any delays in delivery.
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C
Rating: 5 out of 5
fast delivery + everything well packaged and perfect
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J
Rating: 4 out of 5
The lamp arrived broken the first time, but I was allowed to send it back immediately and got a free replacement :)
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G
Rating: 5 out of 5
Like last year, I took advantage of the Black Friday discounts to place an order, and like last year, everything went divinely well: great prices, fast and extremely careful shipping, perfect delivery. Thank you so much!
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C
Rating: 5 out of 5
Excellent site I have never had a problem fast delivery overall lower price than other sites of the same kind
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M
Rating: 5 out of 5
Very fast and carefully prepared shipment. A very positive point appreciated by meticulous people.
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S
Rating: 5 out of 5
Item with defects exchanged for another without defects. Easy to return and received the new item quickly. I recommend
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F
Rating: 5 out of 5
No worries
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J
Rating: 5 out of 5
A very good experience, and yet I ordered really last minute and my order arrived on time. Fast and well prepared. Thank you very much.
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L
Rating: 5 out of 5
The people are very attentive and find solutions to problems very quickly to satisfy their customers. I order very regularly and have had absolutely no negative comments.
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S
Rating: 5 out of 5
Shipped on time and perfect product, good experience.
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C
Rating: 5 out of 5
Quality products and very fast, careful delivery
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R
Rating: 5 out of 5
Fast and accurate as described Perfect site with great offers
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J
Rating: 5 out of 5
Fast and careful shipping, beautiful figurine and less expensive than all the other sites. I love cadeaucity!
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S
Rating: 5 out of 5
All ok... great products
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V
Rating: 5 out of 5
I love shopping on this site, which offers a wide range of quality products at relatively attractive prices. I fully recommend CADEAUCITY, which also offers a very good after-sales service (I've only used it a few times, but I'm completely satisfied).
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L
Rating: 5 out of 5
Promptness in response, care in shipping, great quality of products are the strengths of this gift center.
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H
Rating: 3 out of 5
Goods badly damaged. Had to glue the figure. Unfortunately visible. Partial refund received immediately. Further figures have already been ordered and delivered. A
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Response from WonderCity
Dear Heinz, We sincerely regret this situation and the inconvenience it has caused. Nevertheless, we confirm that we have responded to your request: An email was sent to f********[email protected] on 22/12 at 16:34, less than an hour after your email. We have offered you the choice of a figurine exchange, a partial refund or a voucher. Can you please check your email inbox, including the spam folder? Our customer support team is at your disposal to implement your preferred solution and ensure that your experience remains a positive one. Your satisfaction is our top priority.
W
Rating: 1 out of 5
Still have not received my refund after returning broken Tinkbell 100 years.
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Response from WonderCity
Dear William, We confirm what our customer service has reported, which is that the transfer was made on 29/12, right after your return was processed by our team, so you will receive it in your account this week. The usual bank times for a European transfer are 3 to 5 days, taking into account the public holiday on Monday. Our customer support will contact you again in a few days to verify that you have received the transfer. We thank you for your patience.
A
Rating: 5 out of 5
Very nice backpacks and fast shipping. Recommended!
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L
Rating: 5 out of 5
beautiful key ring, Alice's flower pot, adorable
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M
Rating: 5 out of 5
Thanks super
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M
Rating: 1 out of 5
We did not receive our first parcel but after investigation our parcel was lost we were reimbursed thanks to cadeaucity.
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Response from WonderCity
Dear Customer, We are very sorry for the inconvenience. Your first parcel was delivered against the signature of a person on your behalf. Your complaint has triggered an investigation which is currently underway with the delivery agency. Our customer service department, which is following this matter with attention and determination, will be sure to get back to you in the next few days. We would like to thank you for your patience, as delays may be a little longer than usual due to the time of year.
L
Rating: 5 out of 5
Wonderful products and fast shipping
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G
Rating: 2 out of 5
Hello, received package. It's beautiful, everything's fine. But Jafar's staff is broken.
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Response from WonderCity
Dear Customer, We are very sorry to hear that, despite all the precautions taken, the item arrived damaged. We therefore understand your disappointment. You can, of course, request an exchange or refund from your customer area in just a few clicks, and we will pay the shipping costs. Please do not hesitate to contact our customer service team, who will do their utmost to ensure that your experience remains satisfactory despite this inconvenience.
Y
Rating: 1 out of 5
2 figurines ordered, 2 figurines arrived broken.
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Response from WonderCity
Dear Customer, We're sorry to hear that despite all the precautions we took, the items arrived damaged. We therefore understand your disappointment. You can, of course, request an exchange or refund from your customer area in just a few clicks, and we will pay the shipping costs. Please do not hesitate to contact our customer service team, who will do their utmost to ensure that your experience remains satisfactory despite this inconvenience.