/10
★★★★★
based on 250 reviews published
★★★★★
based on 250 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Nothing to say about the purchasing procedure or shipping, but unfortunately it is the product that did not satisfy me. A pair of boots that, a month after purchase, have a hole in the sole, for me they are not a good product. I add that after a couple of emails where I asked for explanations, I was answered like this: < the soles are subject to wear, in particular the extralight product from the spring/summer collection, is an ultra-light summer sole, which is not suitable for prolonged use in rain and bad weather > So I was advised to put in an insole and a rubber heel to continue using them. Maybe next time it would be better to write that they are display products, and not suitable for walking. Not a positive experience, and on top of that I feel mocked.
Federico G.
purchased on 07/04/2025
Translated review
1
/5
★☆☆☆☆
Zero stars
Maria R.
purchased on 17/12/2024
Translated review
Answer from Personalshoepper.com
Dear Maria, what have we done that is so bad that we deserve zero stars ? One may not like a product, but one should always respect those who work and those who treat willingly those who need to make returns. Really sometimes reviews are difficult for us to understand.