★★★★★
based on 284 reviews published
Latest neutral customer reviews
I received my order and the shoes were well-made and I really like them. However, they were the wrong size. I emailed the company requesting an exchange. They never replied to me. And now I'm stuck with shoes that are too small to despite their return policy. I do love the shoes and I do want them, so I'm disappointed.
Suspiciously poor quality for boots “made in Italy”. And it cost £16 to return them. Lesson learned.
Very pleased with how quickly they shipped the product. The shoes are comfortable, but I expected a better finish. Then I don't know if it's because they are handmade, as it says, but the shape on the back of the foot is not perfect. I struggled to make small adjustments for it to wrap around the foot better. However, they are comfortable
The Decollete T Strap you purchased is a somewhat unique model, not suitable for all feet, and the fit of the back of the foot depends a lot on the constitution of the neck and toes of the wearer. Some feet manage to fill it well, and in other cases there can be some hollow spots, which can be annoying to the eye. It is definitely an unusual pattern and not for everyone, we are glad however, that you finally managed to fit it the way you prefer.
We hope to see you again soon! The Personalshoepper.com Team