/10
★★★★★
based on 12002 reviews published
★★★★★
based on 12002 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
A broken JBL lime wood that makes big bubbles.....not at all suitable for seawater. The pack of 2 is suitable.
Céline G.
purchased on 02/04/2025
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1
/5
★☆☆☆☆
Hello, I received order WECXPEDBD and one of the items was incorrect. I ordered MILWAUKEE - ORP Solution 200-275 mV - 230ml Reference: MA9020 and I received MILWAUKEE - Storage Solution for pH and Redox Electrodes MA9015. I would like to receive the item I ordered, how do you plan to resolve the issue? Best regards, Luis Valadares
Luis V.
purchased on 17/03/2025
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1
/5
★☆☆☆☆
I did not receive the product
Gaetano P.
purchased on 16/03/2025
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1
/5
★☆☆☆☆
Is it really a glue for corals? I made 10 cuttings a month ago, I bought this glue for more convenience.. 2 days after gluing the corals, I have 9 dead corals, the only one that is alive is the biggest, the smaller ones didn't survive. I'm disgusted.
Sebastien F.
purchased on 11/03/2025
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1
/5
★☆☆☆☆
Customer service that does not respond.
Jordan B.
purchased on 01/03/2025
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1
/5
★☆☆☆☆
Big problem with DPD delivery. A shame.
Jose N.
purchased on 01/03/2025
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1
/5
★☆☆☆☆
You didn't send the item I bought
Gilles L.
purchased on 08/01/2025
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1
/5
★☆☆☆☆
Order received 3 days late and package completely mishandled But that doesn't put zoanthus in question
Michael B.
purchased on 23/11/2024
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1
/5
★☆☆☆☆
No not satisfied the parcel arrived smashed for salt not terrible packaging not strong enough shame I do not know if I would recommend
Stephane C.
purchased on 30/09/2024
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1
/5
★☆☆☆☆
Very disappointed with this merchant site, I ordered a 900€ skimmer which arrived broken and for a month and a half I've been waiting for the part which never arrived.
Antony G.
purchased on 01/06/2024
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1
/5
★☆☆☆☆
Salt bucket was broken
Tobias T.
purchased on 05/07/2024
1
/5
★☆☆☆☆
I have not received my parcel. I've waited 3 weeks and the coli hasn't arrived yet! What can I do?
Stefan M.
purchased on 21/05/2024
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1
/5
★☆☆☆☆
The cones on either side of the trap do not hold in place. The product is therefore useless as it doesn't work.
Matthieu G.
purchased on 23/05/2024
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1
/5
★☆☆☆☆
Very bad experience. Order delivered more than a week late, I ask for a refund, the service tells me they are doing the necessary...... Delivery made anyway. A company that does what it wants and doesn't give a damn about its customers. To be avoided
Fabien S.
purchased on 12/05/2024
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1
/5
★☆☆☆☆
Product did not work
Ozanne A.
purchased on 19/05/2024
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1
/5
★☆☆☆☆
2 emails sent for delay. No response. It's not serious or professional
Bruno R.
purchased on 24/04/2024
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1
/5
★☆☆☆☆
The device ordered did not work. I sent it back
Jean-françois D.
purchased on 12/05/2024
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1
/5
★☆☆☆☆
Not satisfied sent expired products and only partial refund
Manuel M.
purchased on 05/05/2024
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1
/5
★☆☆☆☆
The transport company delivered my parcel 8km from the location I had chosen, in my village. As I didn't have a car, I had to hitchhike. This is not normal
Fabrice A.
purchased on 29/04/2024
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1
/5
★☆☆☆☆
I received a defective product and I'm still waiting for them to take the trouble to answer my emails so that they can offer me a replacement or a refund Of course, once the sale was made, they disappeared I am very unhappy with their behavior, and I will continue to try to contact them
Jose S.
purchased on 12/04/2024
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1
/5
★☆☆☆☆
Some of the goods received had expired. Several pictures were sent to the support on request, to which there was no response. I will not be ordering from them again!
Nils J.
purchased on 24/03/2024
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1
/5
★☆☆☆☆
Big problem i paid2 to be delivered to my home but the DPD company delivered my parcel to a relay !!!!
Marc B.
purchased on 27/03/2024
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1
/5
★☆☆☆☆
Package received damaged
Christian B.
purchased on 22/02/2024
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1
/5
★☆☆☆☆
Following a request for an accelerated order for which I paid a higher price, I only received the parcel 4 days after the planned date, very disappointed.
Romain D.
purchased on 17/01/2024
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1
/5
★☆☆☆☆
Delivery too expensive broken parcel
Jean Paul M.
purchased on 18/12/2023
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1
/5
★☆☆☆☆
I have the impression that the bulb has already been used, I'm disappointed...
Hurrle M.
purchased on 08/11/2023
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1
/5
★☆☆☆☆
Mal equivocaron mi dirección y tuve q pagar 2 veces más lo que costaba el envío a España. No compraré más
Raquel R.
purchased on 10/07/2023
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1
/5
★☆☆☆☆
I ordered an eheim 350 uv filter and received the 500, which is too much for my 150-litre aquarium, not to mention that the pipe diameters are not the same.
Sebastien T.
purchased on 17/07/2023
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Answer from Zoanthus.fr
Hello, Thank you for your message. We are aware of the problem when we opened your parcel, we apologize for the inconvenience. Please contact us at [email protected] so that a replacement can be made as soon as possible. Sincerely, Customer Service.
1
/5
★☆☆☆☆
Very good site very serious speed of shipment I highly recommend
Serge A.
purchased on 03/07/2023
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Answer from Zoanthus.fr
Hello, Thank you for taking the time to leave us a positive review. However, your rating is 1 star out of 5. Could this be a mistake? Would you like to change it so as not to lower our overall rating? Thank you in advance, Sincerely, Customer Service.
1
/5
★☆☆☆☆
Paypal payment fees applied. Never seen before on eCommerce purchases! Very bad information on the site which did not show these fees.
Bernard D.
purchased on 12/04/2023
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