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★★★★☆
based on 39894 reviews published
Latest customer reviews
I waited about two months for the paid items. Almost no communication possible.
Perfect.
Everything perfect!!! Highly recommended, !!!
Good
All good
Contact with customer service regarding a shipping issue was great. Quick response and to the point, and problem-oriented thinking and action.
Delighted with item, thank you.
Well packaged parcel, pre-order not received, but it happens, the rest arrived well and is in accordance with the purchase.
Perfect, they had an exhausted figure everywhere and they did NOT have it overpriced, I recommend
Did not receive the package...so no rating must put one star to validate...but zero stars
Thank you for your feedback. We are sorry to hear that you have not yet received your package. Could you please contact us at [email protected] so that we can investigate the situation and assist you as soon as possible?
Best regards,
The 1001hobbies team
Great Shop !! Great attention to the customer !! Fast shipping and a lot of product choices.
Clear and precise site. Fast shipping. Perfectly perfect
The purchase was sent 8 km from my home. It's something I don't understand. In previous purchases, it has always been sent to my house.
Thank you for your comment. We regret that your experience was not completely satisfactory. Your opinion is valuable to us and helps us to continuously improve. Please feel free to contact us if you would like to share more details about your experience.
Sincerely,
The 1001hobbies team
Disastrous experience. Order placed on 09/03/2026. All items were available on the site at that date. My order is confirmed, but one item is ultimately out of stock. Expected arrival of the missing product on 21/03/2026. After this date, still no news and the product is still out of stock. I write an email to find out if there is a new date for the availability of the product. I am told, without being given a date, that the product needs to be improved before being available again. I decide to send an email to cancel my entire order, as it was for a birthday and the date would be exceeded. Two days later, I receive a notification explaining that my order has finally been sent incomplete even though I had requested its complete cancellation. In short, no consideration for the customer and dubious practices. Avoid.
Thank you for taking the time to share your experience. We are sincerely sorry to learn that your order did not meet your expectations and that the communication was not up to par.
Ras
Package received without any problem.
Received in very good condition but unfortunately not at the chosen relay point locker. 2 additional days to retrieve the package at the relay point.
Fast and reliable
Fast and well packaged and protected, an excellent store
Perfect!
Fast, precise, great choice, perfect.
Everything went very well, I will recommend this site
Very good
Brilliant service,will definetely use again,highly recommended
Excellent customer service and very professional in everything.
Fast shipping and good packaging. Great provider!
Product received in damaged condition due to very insufficient packaging. The shipping box was largely empty and only lightly filled on one side, allowing the game to move freely during transport. The result is clear transport damage to the corners and edges of the box. Immediately after receipt, I contacted (email on April 10, then tried by phone and via the online form). To date, I have not received any substantive response. The product is unused and is still in the same condition it was delivered in. What is particularly disappointing is not only the poor packaging but the complete lack of customer service. I request a proper handling of this complaint. Based on this experience, I cannot currently recommend this webshop.
Thank you for your feedback. We are sorry to hear that your experience with 1001hobbies did not meet your expectations. Your comments about the packaging and our customer service are very valuable to us, and we take them very seriously.
We strive to provide the best service and will contact you to resolve this situation. Your satisfaction is very important to us.
Best regards,
The 1001hobbies Team
Delivered on time Serious
We sincerely thank you for your positive feedback on 1001hobbies. We are delighted to learn that your order was delivered on time and that you appreciated our seriousness. Your satisfaction is our priority, and we hope to welcome you again very soon for new creative adventures.
Best regards,
The 1001hobbies team
Everything went to satisfaction. Great service.
Perfect transaction. Happy to do it again.
I still haven't received my item, I no longer need it and I would like the shipping costs as compensation
As expected, highly recommended
The article is excellent, fast delivery
Delivery time respected, very good quality model, construction plan is well detailed. Very happy with my purchase, can't wait to finish my plane. See you soon for the next model.
We warmly thank you for your positive feedback! We are delighted to learn that you are satisfied with the quality of the model and the delivery times. We look forward to supporting you for your next modeling adventure. See you very soon on 1001hobbies!
Best regards,
The 1001hobbies team
Fast service
Thank you very much for your flattering review! We are delighted to learn that you appreciated the speed of our service. Your satisfaction is our priority, and we hope to see you again soon on 1001hobbies!
Best regards,
The 1001hobbies team
I waited a long time for my order because of a puzzle out of stock, but when I contacted customer service the situation was resolved very quickly, 3 days later I received the rest of my order, careful shipping, the puzzles are beautiful
We sincerely thank you for your positive feedback and are delighted to learn that our customer service was able to respond quickly to your needs. We hope you will enjoy completing your beautiful puzzles and remain at your disposal for any other requests.
I have not received my package to this day! It has neither arrived at my home, nor did we find it at the three DPD stations we had to visit at our own expense... and this despite the fact that they charged extra costs for packaging and shipping! From you, there was no information at all about when the package arrived where. My son, who was supposed to receive the ordered goods by Easter!!! is also very disappointed. Had I known all this beforehand, I would never have ordered from you, after all this trouble! I also do not understand why the goods were not delivered directly to my address, which I provided, or where the package is now? Therefore, I want my already paid money refunded immediately! Best regards, Helena Dacia
we sincerely apologize for hearing that you have not received your package, and we can fully understand your disappointment. At 1001hobbies, we place great importance on customer satisfaction and take your feedback very seriously.
We ask you to contact our customer service so we can resolve this issue as quickly as possible and assist you with a possible refund. Rest assured that we will do everything we can to ensure that your future experiences meet your expectations.
Thank you for your understanding and patience.
Best regards,
the team at 1001hobbies
Keurig sent all neatly. Just company
Flawless service
Google service