/5
★★★★☆
based on 37357 reviews published
★★★★☆
based on 37357 reviews published
Latest customer reviews
5
/5
★★★★★
Super fast shipping well protected package in short impeccable serviceab
Acheteur Vérifié
purchased on 21/04/2018
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5
/5
★★★★★
PerfectFast and in very good condition
Acheteur Vérifié
purchased on 21/04/2018
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4
/5
★★★★☆
As ordered but a little long
Acheteur Vérifié
purchased on 21/04/2018
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4
/5
★★★★☆
Very good sit
Acheteur Vérifié
purchased on 21/04/2018
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3
/5
★★★☆☆
The products arrived quickly and were... The products arrived quickly and were in good condtion, however the products arrived in a battered jiffy envelope. I wouldn't mind this if the shipping was free, however it was an extra £5.99 on top of the order cost. For that sort of money, you would expect a bit more protection. At least the products arrived in one piece.
Acheteur Vérifié
purchased on 21/04/2018
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Answer from 1001hobbies
Dear customer, Thank you for your message. We try our best to keep the shipping costs as low as possible, however as we ship from France, the costs are higher than for a domestic shipping. We remind you that shipping is free for orders above £39. Best regards, Customer service 1001Modelkits
5
/5
★★★★★
Serious house delivery as ordered and in a short time.
Acheteur Vérifié
purchased on 21/04/2018
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4
/5
★★★★☆
Correct timesthe box a little deterioratedthe interior in perfect condition
Comprador Verificado
purchased on 21/04/2018
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5
/5
★★★★★
Impeccable and fast delivery
Verifizierter Käufer
purchased on 21/04/2018
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2
/5
★★☆☆☆
The prices are very expensive and the shipping costs also expensive. I cannot be told to pay almost 15€ to ship a single item is as an answer I am told that it is the cost of the courier and if instead you spend almost 40€ the courier charges themselves are reduced almost by half. Inconsistency at its best
Acquirente Verificato
purchased on 20/04/2018
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3
/5
★★★☆☆
Bonjour pour cette premiére commnde (test)...la livraison a été trée longue la marque de cette maquette n'est pas la meilleure je suis habitué a faire mes maquettes chez d'autres marques russe et allemande 1 commande livraison trés longue....maquette mal découpé trop de barbe ....piece manquante demi-barque ....manque le pavillon russe....piece fragile cassé......I know you're not in the parcel as the box is a bit cracked it must be an old model the parcel received was well protected and well packaged neanmonis I would recommend 1001 maquettes if the models interest me thank you for the catalog I would like to specify that I model boats and submarines recent and old only cordiale
Acheteur Vérifié
purchased on 20/04/2018
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1
/5
★☆☆☆☆
Payment error shipping delay customer service very l
Acheteur Vérifié
purchased on 20/04/2018
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5
/5
★★★★★
It was perfect!
Acheteur Vérifié
purchased on 20/04/2018
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1
/5
★☆☆☆☆
Nooit Meer ....shi.... Voor de eerste maal een bestelling gedaan op 04/04/2018 . Na een 8 dagen mailtje verzonden met de vraag waar mijn bestelling was. Bestelling was niet voorradig was het antwoord???? waarom dit dan aanbieden ???? Op 13/04/2018 naar mondialrelay. Zonder verwittiging beslissen ze totaal zelf om leveringsadres te wijzigen. We zijn nu 19/04/2018 eindelijk bevestiging van levering??? Totaal onaanvaardbaar. Nooit nog iets bestellen. 0/10
Acheteur Vérifié
purchased on 20/04/2018
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5
/5
★★★★★
Goods received very quickly everything ok
Verifizierter Käufer
purchased on 20/04/2018
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3
/5
★★★☆☆
Processing time from online order to dispatch is quite long at 6 days. Then there was another very long delivery time. I ordered online on 5.4. the shipment was sent on 11.4. and I received it on 19.4. That's definitely too long for me.
Verifizierter Käufer
purchased on 20/04/2018
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5
/5
★★★★★
Voor de eerste maal een bestelling gedaan op 04/04/2018 . Na een 8 dagen mailtje verzonden met de vraag waar mijn bestelling was. Bestelling was niet voorradig was het antwoord???? waarom dit dan aanbieden ???? Op 13/04/2018 naar mondialrelay . Zonder verwittiging beslissen ze totaal zelf om leveringsadres te wijzigen. We zijn nu 19/04/2018 eindelijk bevestiging van levering??? Totaal onaanvaardbaar. Nooit nog iets bestellen. 0/10
Verified Buyer
purchased on 20/04/2018
1
/5
★☆☆☆☆
Nooit Meer ....shi.... Voor de eerste maal een bestelling gedaan op 04/04/2018 . Na een 8 dagen mailtje verzonden met de vraag waar mijn bestelling was. Bestelling was niet voorradig was het antwoord???? waarom dit dan aanbieden ???? Op 13/04/2018 naar mondialrelay . Zonder verwittiging beslissen ze totaal zelf om leveringsadres te wijzigen. We zijn nu 19/04/2018 eindelijk bevestiging van levering??? Totaal onaanvaardbaar. Nooit nog iets bestellen. 0/10
Verified Buyer
purchased on 20/04/2018
5
/5
★★★★★
Everything was in accordance with my orders
Acheteur Vérifié
purchased on 19/04/2018
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4
/5
★★★★☆
A small problem with the order which was not in totality but quickly solved.
Acheteur Vérifié
purchased on 19/04/2018
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4
/5
★★★★☆
On the whole, everything is good except for one drawback, which is the delivery time. My parcel was picked up on Thursday but only arrived at the relay point on Wednesday afternoon.
Acheteur Vérifié
purchased on 19/04/2018
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4
/5
★★★★☆
Good site good service
Acheteur Vérifié
purchased on 19/04/2018
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4
/5
★★★★☆
Ordered large number of paints as price... Ordered large number of paints as price was competitive. Shipping was a bit slow and no tracking details were sent so I could not check delivery status. Paints arrived as ordered if a little late, no issue with paint quality so far and order fully filled. Would be happy to use again but only where I see price advantage.
Acheteur Vérifié
purchased on 19/04/2018
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4
/5
★★★★☆
I put 4 stars because the deadlines are not always met but it is not 1001 maquettes responsible for delivery I think
Acheteur Vérifié
purchased on 19/04/2018
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5
/5
★★★★★
Ordered large number of paints as price was competitive. Shipping was a bit slow and no tracking details were sent so I could not check delivery status. Paints arrived as ordered if a little late no issue with paint quality so far and order fully filled. Would be happy to use again but only where I see price advantage.
Verified Buyer
purchased on 19/04/2018
4
/5
★★★★☆
Ordered large number of paints as price… Ordered large number of paints as price was competitive. Shipping was a bit slow and no tracking details were sent so I could not check delivery status. Paints arrived as ordered if a little late, no issue with paint quality so far and order fully filled. Would be happy to use again but only where I see price advantage.
Verified Buyer
purchased on 19/04/2018
3
/5
★★★☆☆
Not the best service experience I've had There are a good range of kits. I went through the order process but an error occurred with validation of payment. I then had an on-line chat which was very good, but didn't solve the issue. His suggestion was to create an account and try again. I did this, successfully. I was then pestered with text messages about my original unvalidated order as there was no correlation between the guest order and account holder order. I was also informed I would receive a tracking number, but this also never happened. The kits arrived after 1 week.
Acheteur Vérifié
purchased on 18/04/2018
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Answer from 1001hobbies
Dear customer, We apologize for the inconvenience caused by this technical issue. Best regards, The 1001Modelkits Team
5
/5
★★★★★
For my last purchase, a faultless performance on their part with fast, on-time delivery
Acheteur Vérifié
purchased on 18/04/2018
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5
/5
★★★★★
Order and delivery went smoothly - it would have been perfect if it had gone a little faster (14 days between order and delivery although the transfer was made on the day of order).
Verifizierter Käufer
purchased on 18/04/2018
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2
/5
★★☆☆☆
There are a good range of kits. I went through the order process but an error occurred with validation of payment. I then had an on-line chat which was very good but didn't solve the issue. His suggestion was to create an account and try again. I did this successfully. I was then pestered with text messages about my original unvalidated order as there was no correlation between the guest order and account holder order. I was also informed I would receive a tracking number but this also never happened. The kits arrived after 1 week.
Verified Buyer
purchased on 18/04/2018
3
/5
★★★☆☆
Not the best service experience I've had There are a good range of kits. I went through the order process but an error occurred with validation of payment. I then had an on-line chat which was very good, but didn't solve the issue. His suggestion was to create an account and try again. I did this, successfully. I was then pestered with text messages about my original unvalidated order as there was no correlation between the guest order and account holder order. I was also informed I would receive a tracking number, but this also never happened. The kits arrived after 1 week.
Verified Buyer
purchased on 18/04/2018
Answer from 1001hobbies
Dear customer, We apologize for the inconvenience caused by this technical issue. Best regards, The 1001Modelkits Team