/5
★★★★☆
based on 37356 reviews published
★★★★☆
based on 37356 reviews published
Latest customer reviews
5
/5
★★★★★
Placed my order payed my money and did not Receive my items. Emailed them the reply was so sorry we will sort out the problem and get back to you since then I�ve never received my items or a refund. In my view this is a internet seller that�s happy to ripe you of and have the audacity to ask you for positive feedback. So if you like paying for something your never receive then buy from them.
Verified Buyer
purchased on 24/03/2018
2
/5
★★☆☆☆
The update set was delivered in a package that was too small. The goods arrived severely bent. Otherwise the delivery times were not as stated I had to wait a week longer. The phone number I called seemed to be a call center, the lady hardly spoke or understood German.
Verifizierter Käufer
purchased on 24/03/2018
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5
/5
★★★★★
Satisfied.everything as I expected.
Acheteur Vérifié
purchased on 24/03/2018
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4
/5
★★★★☆
Could you at least give us the part number of the paints I need to get started, or order them from your site as this is my first model and I have no stock m
Acheteur Vérifié
purchased on 24/03/2018
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1
/5
★☆☆☆☆
Placed my order paid my money and did... Placed my order paid my money and did not Receive my items. Emailed them the reply was so sorry we will sort out the problem and get back to you since then I've never received my items or a refund. In my view this is a internet seller that's happy to ripe you of and have the audacity to ask you for positive feedback. So if you like paying for something your never receive then buy from them.
Acheteur Vérifié
purchased on 24/03/2018
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Answer from 1001hobbies
Dear customer, Unfortunately it appears the package was lost during the shipment. We will refund your order as soon as possible. We apologize for the inconvenience. Best regards, The 1001Modelkits Team
1
/5
★☆☆☆☆
Placed my order payed my money and did… Placed my order payed my money and did not Receive my items. Emailed them the reply was so sorry we will sort out the problem and get back to you since then I’ve never received my items or a refund. In my view this is a internet seller that’s happy to ripe you of and have the audacity to ask you for positive feedback. So if you like paying for something your never receive then buy from them.
Verified Buyer
purchased on 24/03/2018
Answer from 1001hobbies
Dear customer, Unfortunately it appears the package was lost during the shipment. We will refund your order as soon as possible. We apologize for the inconvenience. Best regards, The 1001Modelkits Team
5
/5
★★★★★
Reliable site
Acquirente Verificato
purchased on 23/03/2018
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3
/5
★★★☆☆
Good processing Quality also ok. But the gears are not available individually. I only needed one but had to buy 4. The delivery time is really too long. The whole thing took 2 weeks.
Verifizierter Käufer
purchased on 23/03/2018
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5
/5
★★★★★
A very well-designed site with many models and accessories
Acheteur Vérifié
purchased on 23/03/2018
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1
/5
★☆☆☆☆
See the message recently sent to customer service. I see that switching between computers is not up to scratch. A computer is just a silly machine.
Acheteur Vérifié
purchased on 23/03/2018
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5
/5
★★★★★
Very good price and fast delivery
Acheteur Vérifié
purchased on 23/03/2018
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3
/5
★★★☆☆
Following the loss of a parcel from the post office, 1001 maquettes undertook to replace the order within a timeframe that was a little long for my taste, as was the processing of the order, which was also a little long, taking 8 to 10 days despite the availability of items + the shipping time, which is a shame for items that are available. Apparently it's not the first time that parcels don't arrive at their destination. isn't it better, with the deplorable and catastrophic service and the repeated thefts from the post office, to ask for a delivery against signature on receipt? or better to change the method of shipment. the 2nd delivery was made by parcel relay to avoid a 2nd loss or theft from the post office. The cost of the operation, 6.90 for the shipping charges added to the 7.90 (postage) for the 1st shipment for an order of €26 ...., is a bit expensive for a parcel to be delivered 7 weeks after the order has been placed. Management of this crisis acceptable, but delivery times
Acheteur Vérifié
purchased on 23/03/2018
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5
/5
★★★★★
Very good site, fast and with great communication
Acheteur Vérifié
purchased on 23/03/2018
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3
/5
★★★☆☆
Delay too long. Expensive site after placing my order (unfortunately) I found the same items 40% cheaper.
Acheteur Vérifié
purchased on 23/03/2018
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5
/5
★★★★★
Perfect on time. Everything was in the coli
Acheteur Vérifié
purchased on 23/03/2018
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5
/5
★★★★★
Very happy with product and delivery
Acheteur Vérifié
purchased on 23/03/2018
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4
/5
★★★★☆
Very good nothing to say
Acheteur Vérifié
purchased on 23/03/2018
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5
/5
★★★★★
No need to create an account to order. the products are as advertised. the site keeps us informed of the progress of the parcel right up to delivery. We can easily ask for advice by e-mail . it's fast and very professional . no negative points to note . thank you to the whole team .
Acheteur Vérifié
purchased on 23/03/2018
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3
/5
★★★☆☆
Sent back a wrong canopy mask and asked... Sent back a wrong canopy mask and asked for the correct one and the difference in price.Asked them to contact me via e-mail.Have heard a word from them.Even sent the invoice.
Acheteur Vérifié
purchased on 22/03/2018
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Answer from 1001hobbies
Dear customer, We can't find any emails sent from you. Please send us all information about this issue by email to the following address: [email protected] Best regards, The 1001Modelkits Team
3
/5
★★★☆☆
Have not received order Have not received order. Have not received an answer to my question about how long it could take to receive it.
Acheteur Vérifié
purchased on 22/03/2018
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Answer from 1001hobbies
Dear customer, You should receive the order very soon. Please contact us again in 5 days if you still have not received it. Best regards, The 1001Modelkits Team
3
/5
★★★☆☆
A little too long to receive orders
Acheteur Vérifié
purchased on 22/03/2018
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5
/5
★★★★★
Very good order processing and fast shipping. The supply corresponds well to what was expected. Thank you very much. Prices are competitive
Acheteur Vérifié
purchased on 22/03/2018
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3
/5
★★★☆☆
For a first order I found the time a bit long between the finalization of the order and the shipment of the coli.
Acheteur Vérifié
purchased on 22/03/2018
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5
/5
★★★★★
Easy to order Easy to order. Good range of products.
Acheteur Vérifié
purchased on 22/03/2018
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5
/5
★★★★★
Nothing to say on time delivery. Everything was as ordered.
Acheteur Vérifié
purchased on 22/03/2018
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4
/5
★★★★☆
Hello I have a problem with the delivery address when ordering via the Internet""Mondial Relay"". For customers domiciled in Monaco, the Mondial Relay"" delivery point is not listed. However, there is one in Monaco:""SVB Informatique"".
Acheteur Vérifié
purchased on 22/03/2018
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5
/5
★★★★★
Quality paint at a great price. Quality paint at a great price.
Acheteur Vérifié
purchased on 22/03/2018
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5
/5
★★★★★
Quality paint at a great price. Quality paint at a great price.
Verified Buyer
purchased on 22/03/2018
3
/5
★★★☆☆
Sent back a wrong canopy mask and asked… Sent back a wrong canopy mask and asked for the correct one and the difference in price.Asked them to contact me via e-mail.Have heard a word from them.Even sent the invoice.
Verified Buyer
purchased on 22/03/2018
Answer from 1001hobbies
Dear customer, We can't find any emails sent from you. Please send us all information about this issue by email to the following address: [email protected] Best regards, The 1001Modelkits Team
5
/5
★★★★★
Easy to order Easy to order. Good range of products.
Verified Buyer
purchased on 22/03/2018