/5
★★★★☆
based on 36854 reviews published
★★★★☆
based on 36854 reviews published
Latest customer reviews
5
/5
★★★★★
Very good service. Very good service.
Verified Buyer
purchased on 05/11/2017
2
/5
★★☆☆☆
Ordered on October 10th and still haven't received anything. If I don't receive anything by Monday, I'll have to cancel my order. Otherwise, the customer service team responds quickly and is very attentive. The delivery service leaves something to be desired.
Acheteur Vérifié
purchased on 05/11/2017
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5
/5
★★★★★
Order handled very well. As for the model, I had a problem with the decals used to decorate the planes, which were a bit tricky to use... perhaps the model wasn't adapted to my son's age (11), but there was no age indication for this one (patroui
Acheteur Vérifié
purchased on 05/11/2017
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4
/5
★★★★☆
Rapide sérieux en les remercian
Acheteur Vérifié
purchased on 05/11/2017
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1
/5
★☆☆☆☆
Good choice, respect of sales commitments. INTERNET site with BUG => impossible to benefit from free delivery (although the amount of my order allowed it) to a relai colis (10€ for my po
Acheteur Vérifié
purchased on 05/11/2017
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5
/5
★★★★★
Very good service. Very good service.
Acheteur Vérifié
purchased on 05/11/2017
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5
/5
★★★★★
Fast service. Product as expected.
Acheteur Vérifié
purchased on 04/11/2017
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3
/5
★★★☆☆
I think that accepting an order without having the product in stock, making the customer wait several months without warning him and waiting for him to phone (at his own expense in Paris) from Belgium to get an answer, which seems to me to be curious to say the least, is not acceptable. The least you can do is warn the customer as soon as the order is placed and let him know that he will have to wait etc... If I have understood correctly, I will receive my parcel this Monday!
Acheteur Vérifié
purchased on 04/11/2017
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4
/5
★★★★☆
The package a little too soft (not reassuring) but no nasty surprises
Acheteur Vérifié
purchased on 04/11/2017
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5
/5
★★★★★
Excellent choice and excellent service, responsive and efficient right through to delivery of the co
Acheteur Vérifié
purchased on 03/11/2017
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5
/5
★★★★★
For me they are a very good company, they attend you very well and solve any problem.
Comprador Verificado
purchased on 03/11/2017
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5
/5
★★★★★
Perfect! What else ?
Acheteur Vérifié
purchased on 03/11/2017
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4
/5
★★★★☆
I received my order without delay. The packaging was well secured and I have nothing to say. If I were to recommend this site, I would do so.
Acheteur Vérifié
purchased on 03/11/2017
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5
/5
★★★★★
Quality price nothing to complain delivery time id
Acheteur Vérifié
purchased on 02/11/2017
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5
/5
★★★★★
Delivered on time, impeccable models. Very satisfied with the work of the 1001 maquett team
Acheteur Vérifié
purchased on 02/11/2017
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5
/5
★★★★★
No review
Acheteur Vérifié
purchased on 02/11/2017
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5
/5
★★★★★
A bit too many tracking mel... Useless since you can track the parcel on the site...
Acheteur Vérifié
purchased on 02/11/2017
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3
/5
★★★☆☆
The shipment took much longer than it was supposed to but otherwise good treatment and the order arrived in excellent condition.
Comprador Verificado
purchased on 02/11/2017
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5
/5
★★★★★
Fast and excellent
Comprador Verificado
purchased on 02/11/2017
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3
/5
★★★☆☆
Excellent service and customer service very good. In my opinion the only problem is the price. In my opinion a little high. For the rest perf
Comprador Verificado
purchased on 02/11/2017
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3
/5
★★★☆☆
Poor shipping service. I found myself having to drive an extra 5 km in a dense urban environment (I won't draw you a picture...). This spoils the impression of service.
Acheteur Vérifié
purchased on 01/11/2017
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3
/5
★★★☆☆
Between the order and delivery there are 10 days too long for my taste otherwise for the rest nothing to d
Acheteur Vérifié
purchased on 01/11/2017
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4
/5
★★★★☆
Large selection, fast service and delivery, no particular problems.
Acheteur Vérifié
purchased on 01/11/2017
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5
/5
★★★★★
Good reception, good attention to needs
Acheteur Vérifié
purchased on 01/11/2017
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3
/5
★★★☆☆
I found the cost of transportation to be expensive.
Comprador Verificado
purchased on 01/11/2017
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2
/5
★★☆☆☆
Poor Order Fulfillment Process Order placed & paid with PayPal 10/3. No communication or delivert by 10/23, when I inquired only to find one item out of stock. Asked for refund to PayPal for that item, got a future sale voucher (fat chance) instead. Got that cleared up, they asked if I still wanted item that was in stock. Cancelled order in frustration, no credit to my PayPal to date, handed it to them for resolution. Customer Service people very nice, polite but company procedures hamper them resolving problems. Ordered from them once before with no issues two years ago, perhaps sales are now so good they can afford to kick a couple customers to the curb.
Verified Buyer
purchased on 01/11/2017
Answer from 1001hobbies
Dear customer, One of the product you ordered could not be ressuplied and we were only informed lately by our supplier about this issue. We apologize for the incovenience, the refund should be issued by tomorrow. Best regards, The 1001Modelkits Team
2
/5
★★☆☆☆
Poor Order Fulfillment Process Order placed & paid with PayPal 10/3. No communication or delivert by 10/23, when I inquired only to find one item out of stock. Asked for refund to PayPal for that item, got a future sale voucher (fat chance) instead. Got that cleared up, they asked if I still wanted item that was in stock. Cancelled order in frustration, no credit to my PayPal to date, handed it to them for resolution. Customer Service people very nice, polite but company procedures hamper them resolving problems. Ordered from them once before with no issues two years ago, perhaps sales are now so good they can afford to kick a couple customers to the curb.
Acheteur Vérifié
purchased on 01/11/2017
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Answer from 1001hobbies
Dear customer, One of the product you ordered could not be ressuplied and we were only informed lately by our supplier about this issue. We apologize for the incovenience, the refund should be issued by tomorrow. Best regards, The 1001Modelkits Team
5
/5
★★★★★
Very good and complete selection. Easy to navigate website, easy to order, fast and accurate delivery. I recommend
Acheteur Vérifié
purchased on 31/10/2017
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5
/5
★★★★★
I'm very satisfied with the service and the prompt handling of a complaint, so I highly recommend it and I'll be ordering again in the future! Congratulations to the staff, who are always available and attentive to their customers' needs!
Acheteur Vérifié
purchased on 31/10/2017
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4
/5
★★★★☆
Orderdelayprixconforme postage a little expensive for a small purchase
Acheteur Vérifié
purchased on 31/10/2017
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