/5
★★★★☆
based on 37347 reviews published
★★★★☆
based on 37347 reviews published
Latest customer reviews
2
/5
★★☆☆☆
Delivery time far too long.
Verifizierter Käufer
purchased on 19/12/2017
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4
/5
★★★★☆
Good choice of products user-friendly site rather high shipping costs for an average delivery time (1 week)
Acheteur Vérifié
purchased on 18/12/2017
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3
/5
★★★☆☆
Packaging very good .delivery correctbut order processing a little long but this may be due to an influx of orders due to peri
Acheteur Vérifié
purchased on 18/12/2017
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5
/5
★★★★★
Delivery time a little long but that's because we're too anxious to receive the order. Very good quality product
Acheteur Vérifié
purchased on 18/12/2017
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5
/5
★★★★★
The products received seem to be of good quality. Delivery was on time. I will consider your company for future orders. I salute your professionn
Acheteur Vérifié
purchased on 18/12/2017
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5
/5
★★★★★
Easy site great choice fast delivery i would come back
Acheteur Vérifié
purchased on 18/12/2017
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5
/5
★★★★★
Smooth transaction. Goods arrived as expected all ok
Acquirente Verificato
purchased on 18/12/2017
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1
/5
★☆☆☆☆
Erg vervelende ervaring. Erg vervelende ervaring. Op de pagina van de producten stond ""Binnen 24 uur verzonden"". Het duurde uiteindelijk 2 weken voordat het eindelijk was verstuurd. Waar ik er zelf achteraan moest bellen en dan pas informatie kreeg. De eerste keer zeiden ze dat het nog diezelfde week werd verzonden. Dan was uiteindelijk niet zo. Pas na een tweede keer bellen werd het eindelijk verzonden. Het bleek een Franse klantenservice te zijn, zonder dat dit ergens vermeld staat. De persoon aan de telefoon was erg slecht te verstaan en ook zeer onvriendelijk. Hij onderbrak mij meerdere malen en zodra ik begon over ontevreden zijn probeerde hij het gesprek zo snel mogelijk af te kappen. Het product was ook nog eens beschadigd bij afleveren. Dit heb ik uiteindelijk zelf maar gerepareerd omdat ik geen zin heb om met deze mensen zaken te doen. Kortom. Hier niet bestellen!
Verified Buyer
purchased on 18/12/2017
5
/5
★★★★★
Products as described Response to questions fast Delivery time after notification of shipment somewhat long. Satisfactory overall.
Verifizierter Käufer
purchased on 18/12/2017
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1
/5
★☆☆☆☆
Erg vervelende ervaring. Erg vervelende ervaring. Op de pagina van de producten stond ""Binnen 24 uur verzonden"". Het duurde uiteindelijk 2 weken voordat het eindelijk was verstuurd. Waar ik er zelf achteraan moest bellen en dan pas informatie kreeg. De eerste keer zeiden ze dat het nog diezelfde week werd verzonden. Dan was uiteindelijk niet zo. Pas na een tweede keer bellen werd het eindelijk verzonden. Het bleek een Franse klantenservice te zijn, zonder dat dit ergens vermeld staat. De persoon aan de telefoon was erg slecht te verstaan en ook zeer onvriendelijk. Hij onderbrak mij meerdere malen en zodra ik begon over ontevreden zijn probeerde hij het gesprek zo snel mogelijk af te kappen. Het product was ook nog eens beschadigd bij afleveren. Dit heb ik uiteindelijk zelf maar gerepareerd omdat ik geen zin heb om met deze mensen zaken te doen. Kortom. Hier niet bestellen!
Acheteur Vérifié
purchased on 18/12/2017
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5
/5
★★★★★
Fast and compliant
Acheteur Vérifié
purchased on 17/12/2017
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5
/5
★★★★★
Very good relationship
Acheteur Vérifié
purchased on 17/12/2017
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5
/5
★★★★★
No problems at all. Delivery took place on the agreed date and the product corresponded perfectly to the order.
Acheteur Vérifié
purchased on 17/12/2017
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5
/5
★★★★★
Package conforms to description and was shipped quickly. Thank you
Acheteur Vérifié
purchased on 16/12/2017
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2
/5
★★☆☆☆
Product received! With much waiting 10 days!! and exaggerated postage 6€50!! Not to receive it at home but in a point relay! Disappointed with this first expedition
Acheteur Vérifié
purchased on 16/12/2017
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5
/5
★★★★★
Order arrived on time no particular problems to note careful packaging correct follow-up ... to encourage
Acheteur Vérifié
purchased on 16/12/2017
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5
/5
★★★★★
Nothing to criticize. Your website is well designed, whether you choose the layout or order it. Deadlines are respected.
Acheteur Vérifié
purchased on 16/12/2017
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5
/5
★★★★★
I am completely satisfied with my order and its processing. Continue ... there is nothing to say. Me
Acheteur Vérifié
purchased on 16/12/2017
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2
/5
★★☆☆☆
Some people are just unlucky.... For me, an order that was supposed to arrive within the week (for a birthday) was blocked because an accessory was missing...! After 15 to 20 calls and emails over 4 weeks, each time the parcel was supposed to leave the next day... I finally received it yesterday 1512. But with one detail missing... all that's missing are the glue and the paints that were ordered, paid for and not delivered !!!!!! I'm afraid I won't be able to make up for it by giving the gift a month after the Christmas date. I'm not
Acheteur Vérifié
purchased on 16/12/2017
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3
/5
★★★☆☆
Quality products wide choice however you should put the actual delivery time. I am still waiting for a paint order placed 8 days ago with only available products and 24 hour delivery as advertised. Sincerely jf. Small error on your part, my order was delivered to the post office on December 21. I received it on December 22 because a reference was missing. That's why you gave me a credit note by removing the missing reference at my request.
Acheteur Vérifié
purchased on 16/12/2017
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5
/5
★★★★★
I ordered a car from the 1001 maquettes site as a Christmas gift. I needed to change the reference before shipping and the service was reactive. Delivery within
Acheteur Vérifié
purchased on 16/12/2017
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5
/5
★★★★★
Delivery right on time. Everything as ordered. What more could you ask for?
Acheteur Vérifié
purchased on 16/12/2017
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5
/5
★★★★★
Very fast. Thank you
Acheteur Vérifié
purchased on 16/12/2017
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3
/5
★★★☆☆
First order delivered on time. Second order took more than a week to send even though everything was in order.
Acheteur Vérifié
purchased on 16/12/2017
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2
/5
★★☆☆☆
I followed their email link to download ... I followed their email link to download my order is processed confirmation plus track my order I clicked on the link filled in the login details error message saying not registered with the company. I now don't know if and when I Will even recieve my order ?.
Acheteur Vérifié
purchased on 16/12/2017
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Answer from 1001hobbies
Dear customer, I do confirm your order has been validated. If you have any troubles with your account, please contact us: [email protected] Your order should be sent in a few days. Best regards, The 1001Modelkits Team
2
/5
★★☆☆☆
I followed their email link to download … I followed their email link to download my order is processed confirmation plus track my order I clicked on the link filled in the login details error message saying not registered with the company. I now don't know if and when I Will even recieve my order ?.
Verified Buyer
purchased on 16/12/2017
Answer from 1001hobbies
Dear customer, I do confirm your order has been validated. If you have any troubles with your account, please contact us: [email protected] Your order should be sent in a few days. Best regards, The 1001Modelkits Team
1
/5
★☆☆☆☆
I ordered an etching film on 14.10.2017 and have not received it to date on 16.12.2017 despite repeated e-mail contact. Supposedly sent then not available again. The announced refund has not been made to date either. For me, 1001 modellbau is a completely incompetent model making supplier with catastrophic customer service. - A.Stöbe Gotha
Verifizierter Käufer
purchased on 16/12/2017
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5
/5
★★★★★
Delivery as expected. I highly recommend******
Acheteur Vérifié
purchased on 15/12/2017
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5
/5
★★★★★
Excellent communicationgreat deliverytimesperfect packaging.
Acquirente Verificato
purchased on 15/12/2017
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5
/5
★★★★★
Order placed and delivered well … Order placed and delivered well packaged and timely. Birthday present which the recipient was extremely pleased with and has now got pride of place with the many others in his collection.
Verified Buyer
purchased on 15/12/2017