/5
★★★★☆
based on 37347 reviews published
★★★★☆
based on 37347 reviews published
Latest customer reviews
5
/5
★★★★★
Delivered on time, impeccable models. Very satisfied with the work of the 1001 maquett team
Acheteur Vérifié
purchased on 02/11/2017
Translated review
5
/5
★★★★★
No review
Acheteur Vérifié
purchased on 02/11/2017
Translated review
5
/5
★★★★★
A bit too many tracking mel... Useless since you can track the parcel on the site...
Acheteur Vérifié
purchased on 02/11/2017
Translated review
3
/5
★★★☆☆
Poor shipping service. I found myself having to drive an extra 5 km in a dense urban environment (I won't draw you a picture...). This spoils the impression of service.
Acheteur Vérifié
purchased on 01/11/2017
Translated review
3
/5
★★★☆☆
Between the order and delivery there are 10 days too long for my taste otherwise for the rest nothing to d
Acheteur Vérifié
purchased on 01/11/2017
Translated review
4
/5
★★★★☆
Large selection, fast service and delivery, no particular problems.
Acheteur Vérifié
purchased on 01/11/2017
Translated review
5
/5
★★★★★
Good reception, good attention to needs
Acheteur Vérifié
purchased on 01/11/2017
Translated review
3
/5
★★★☆☆
I found the cost of transportation to be expensive.
Comprador Verificado
purchased on 01/11/2017
Translated review
2
/5
★★☆☆☆
Poor Order Fulfillment Process Order placed & paid with PayPal 10/3. No communication or delivert by 10/23, when I inquired only to find one item out of stock. Asked for refund to PayPal for that item, got a future sale voucher (fat chance) instead. Got that cleared up, they asked if I still wanted item that was in stock. Cancelled order in frustration, no credit to my PayPal to date, handed it to them for resolution. Customer Service people very nice, polite but company procedures hamper them resolving problems. Ordered from them once before with no issues two years ago, perhaps sales are now so good they can afford to kick a couple customers to the curb.
Verified Buyer
purchased on 01/11/2017
Answer from 1001hobbies
Dear customer, One of the product you ordered could not be ressuplied and we were only informed lately by our supplier about this issue. We apologize for the incovenience, the refund should be issued by tomorrow. Best regards, The 1001Modelkits Team
2
/5
★★☆☆☆
Poor Order Fulfillment Process Order placed & paid with PayPal 10/3. No communication or delivert by 10/23, when I inquired only to find one item out of stock. Asked for refund to PayPal for that item, got a future sale voucher (fat chance) instead. Got that cleared up, they asked if I still wanted item that was in stock. Cancelled order in frustration, no credit to my PayPal to date, handed it to them for resolution. Customer Service people very nice, polite but company procedures hamper them resolving problems. Ordered from them once before with no issues two years ago, perhaps sales are now so good they can afford to kick a couple customers to the curb.
Acheteur Vérifié
purchased on 01/11/2017
Translated review
Answer from 1001hobbies
Dear customer, One of the product you ordered could not be ressuplied and we were only informed lately by our supplier about this issue. We apologize for the incovenience, the refund should be issued by tomorrow. Best regards, The 1001Modelkits Team
5
/5
★★★★★
Very good and complete selection. Easy to navigate website, easy to order, fast and accurate delivery. I recommend
Acheteur Vérifié
purchased on 31/10/2017
Translated review
5
/5
★★★★★
I'm very satisfied with the service and the prompt handling of a complaint, so I highly recommend it and I'll be ordering again in the future! Congratulations to the staff, who are always available and attentive to their customers' needs!
Acheteur Vérifié
purchased on 31/10/2017
Translated review
4
/5
★★★★☆
Orderdelayprixconforme postage a little expensive for a small purchase
Acheteur Vérifié
purchased on 31/10/2017
Translated review
5
/5
★★★★★
Quick delivery, product well protected, nickel-plated
Acheteur Vérifié
purchased on 31/10/2017
Translated review
5
/5
★★★★★
Delivered promptly and well packaged right price
Acheteur Vérifié
purchased on 31/10/2017
Translated review
5
/5
★★★★★
A pleasant surprise: the advertised lead time (14 days) has been seriously reduced (6 days).
Acheteur Vérifié
purchased on 31/10/2017
Translated review
5
/5
★★★★★
Excellent value for money
Acheteur Vérifié
purchased on 31/10/2017
Translated review
5
/5
★★★★★
Fast and efficient
Acheteur Vérifié
purchased on 31/10/2017
Translated review
5
/5
★★★★★
Products as ordered. Delivery on time Good telephone contact
Acheteur Vérifié
purchased on 30/10/2017
Translated review
5
/5
★★★★★
Fast, impeccable shipping
Acheteur Vérifié
purchased on 30/10/2017
Translated review
4
/5
★★★★☆
Everything went very well, only the delivery time was a bit long.
Verifizierter Käufer
purchased on 30/10/2017
Translated review
3
/5
★★★☆☆
Still waiting for response in knowing if the contents of the confenzione is complete I sent attached email with photos of the contents from an initial phone call very friendly the next day I had immediately received response with attached pictures of the descriptive sheets of the model I purchased for comparison I responded with the above photos still not having received response
Acquirente Verificato
purchased on 30/10/2017
Translated review
1
/5
★☆☆☆☆
Last 12122016 I placed an order that was charged to my account on 14122016. Not receiving the product and not having information on the status of the order I made several calls in which an answering machine answered indicating to send an email which I did after three emails sent to which no one has responded on 06012017 13012017 and 24012017 I find that as of the date of sending this notice no one has contacted me to tell me the status of the order or responded to my request for a refund of the amount paid. I request a refund of the amount paid (14508€) to the credit card I used to place the order.
Comprador Verificado
purchased on 29/10/2017
Translated review
5
/5
★★★★★
Fast, trouble-free delivery. Wide choice of materials and models I recommend
Acheteur Vérifié
purchased on 29/10/2017
Translated review
5
/5
★★★★★
Good quality
Acheteur Vérifié
purchased on 29/10/2017
Translated review
5
/5
★★★★★
Thank you for correct delivery!
Verifizierter Käufer
purchased on 29/10/2017
Translated review
5
/5
★★★★★
1001 maquette is my main supplier and gives me complete satisfaction.
Acheteur Vérifié
purchased on 28/10/2017
Translated review
1
/5
★☆☆☆☆
Missing parts in the grids scheme does not correspond to the product very very mecho
Acheteur Vérifié
purchased on 28/10/2017
Translated review
5
/5
★★★★★
Everything is fine!
Verifizierter Käufer
purchased on 28/10/2017
Translated review
1
/5
★☆☆☆☆
TOTAL RIP OFF SAYS BOX OF 24 AND I ONLY ... TOTAL RIP OFF SAYS BOX OF 24 AND I ONLY GET 1 then after my email thay say its a printing mistake 4 days after that 1001 send me a message/email offer for another 24 at the same price well out of order would never buy from these con men
Acheteur Vérifié
purchased on 27/10/2017
Translated review
Answer from 1001hobbies
Dear customer, As previously explained it is a display issue. As a compensation for the inconvenience we can offer you a 50% discount on the product price which will be refunded on your bank account. Please let us know if we should do so. Otherwise you can send the product back for a refund. We apologize for the inconvenience. Best regards, The 1001Modelkits Team