/5
★★★★☆
based on 36844 reviews published
★★★★☆
based on 36844 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
I made a purchase on December 28th and paid expedited shipping no less than 1699 euros. On January 10 I have not received my order yet, on January 6 I filed a complaint with customer service and they have not even answered me. I don't think I will buy from them again even though I like the variety of products they offer.
Comprador Verificado
purchased on 10/01/2017
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5
/5
★★★★★
There is everything and they solve the problems very well. They clarify doubts quickly. What I don't like is the waiting time for the package but I guess it won't be a problem for me.
Comprador Verificado
purchased on 09/01/2017
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5
/5
★★★★★
Very good site, top seller, order shipped quickly. I recommend this si
Acheteur Vérifié
purchased on 09/01/2017
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5
/5
★★★★★
Very well packed parcel received before the estimated date! Very good quality products!
Acheteur Vérifié
purchased on 09/01/2017
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1
/5
★☆☆☆☆
I placed an order for batteries in November 2016 .2 months later nothing and ONLY one reply to my emails telling me to wait.....Who are they kidding? I don't even know if I'll be reimbursed, because in my misfortune I trusted them and paid right away, and 1001 maquettes cashed in right away..... Avoid this merchant site which hides thieves since they cash in without honouring the order or informing you of the follow-up. I'm furious and unhappy because I was hoping for these batteries for the children.
Acheteur Vérifié
purchased on 09/01/2017
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1
/5
★☆☆☆☆
Order Wasn't Even Processed I placed an order on November 25, 2016 and paid for it in full the same day. As of January 8, 2017 the order has yet to be processed and shipped. No response from Customer Service after 2 emails.
Verified Buyer
purchased on 08/01/2017
1
/5
★☆☆☆☆
I ordered an item on December 4th and paid via Pay Pal. On my request on Dec. 24th I got the note that the request would be forwarded to customer service - I am still waiting for the goods or a reaction or any feedback from customer service
Verifizierter Käufer
purchased on 08/01/2017
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5
/5
★★★★★
I make a few models.I just discovered 1001 maquettes through a model that was given to me as a Christmas gift.I had the opportunity to call 1001 maquette for paint supply problems not available on their website.I was surprised by the kindness and professionalism of my interlocutor who immediately solved my problem.What can I say other than that 1001 maquettes is a great company to work with.
Acheteur Vérifié
purchased on 08/01/2017
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5
/5
★★★★★
There is a lot of choice and model to see I like when the models are already assembled after it has no effort to make the assembly this platform 1001 models and well p
Acheteur Vérifié
purchased on 08/01/2017
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1
/5
★☆☆☆☆
Order Wasn't Even Processed I placed an order on November 25, 2016 and paid for it in full the same day. As of January 8, 2017 the order has yet to be processed and shipped. No response from Customer Service after 2 emails.
Acheteur Vérifié
purchased on 08/01/2017
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1
/5
★☆☆☆☆
Ich bestellte am 4.12.16 einen Artikel und habe direkt per Pay Pal bezahlt. Auf meine Anfrage am 24.12. wann ich denn Endlich die Lieferung bekäme erhielt ich die Info mein Anliegen werde an den Kundenservice weitergeleitet.... ich warte immernoch vergebens auf ein Feedback bzw. eine Reaktion oder bestenfalls auf die Lieferung......Ich kann die guten Bewertungen über diese Firma nicht nachvollziehen. Einmal und nie wieder... ANHANG.... RESULTAT NACH ÜBER SECHS WOCHEN: In KW32017 erhielt ich eine e-mail des Kundenservice O-To""anscheinend"" sei der Artikel vergriffen und man überweist den Rechnungsbetrag zurück. Und für diese Erkenntnis braucht es über 1.12 Monate??!! Für mich nicht nachvollziehbar
Acheteur Vérifié
purchased on 08/01/2017
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4
/5
★★★★☆
I easily found what I wanted and took the opportunity to see what I might be interested in next. The only drawback is that Mondial Relay doesn't always communicate about parcel delivery: I'm still waiting for the message telling me that my parcel has been delivered.
Acheteur Vérifié
purchased on 08/01/2017
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1
/5
★☆☆☆☆
A shame... an order placed more than a month ago... phone messages and emails with no response... ==I'm going to file a complaint for fraud
Acheteur Vérifié
purchased on 07/01/2017
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5
/5
★★★★★
Large selection of items Fast shipping and good tracking system
Acheteur Vérifié
purchased on 07/01/2017
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5
/5
★★★★★
Fast, accurate delivery. Suitable means of payment (Paypal) and delivery to the nearest parcel relay. What more could you ask for?
Acheteur Vérifié
purchased on 07/01/2017
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1
/5
★☆☆☆☆
Site very poorly managed in terms of stock and shipping twice I made an order with them on products supposedly in stock and each time one or more products were missing I know other site that are much more professional site to avoid if you do not find yourself with credit and shipping costs each order
Acheteur Vérifié
purchased on 07/01/2017
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2
/5
★★☆☆☆
Ordered on 2612, received on 401. Mondial Relay presents the parcel at the shop a few minutes before opening time on a Saturday and decides to eat""later"" i.e. the following Wednesday! The site's return policy is a deterrent
Acheteur Vérifié
purchased on 07/01/2017
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3
/5
★★★☆☆
I ordered on March 7, 2016 an item received on March 8, 2016. Nothing to say about the shipment with Mondial Relais. Nickel tracking. On the other hand, when I received the product (not immediately opened), I was surprised to find that the photo-cut-out part of the enhancement kit was missing. I sent an e-mail and was asked to send a photo. Which I didn't do, since a photo can be faked (by not photographing the missing part, for example ^^). That's why I was wondering about the special offers on 1001 maquettes: Have the promotional items already been opened as after-sales service ^^ and unscrupulously put back on sale without informing the customer that the item has been opened and may be missing parts? I hesitate to recommend you...
Acheteur Vérifié
purchased on 07/01/2017
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4
/5
★★★★☆
I found a lot of products and perfect service punctuality and efficiency...I can't say anything. thank you
Acquirente Verificato
purchased on 06/01/2017
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3
/5
★★★☆☆
I had a lot of trouble tracking the package because after opening an account with you I was told that I hadn't placed any orders every time I went to the "My orders" section, even though paypal had acknowledged receipt of my purchase and cashed the money. Impossible to contact you on the support phone and it was only after 2 emails that I heard from you - customer relations need to be improved. Otherwise the parcel arrived in good condition and in the right place.
Acheteur Vérifié
purchased on 06/01/2017
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5
/5
★★★★★
Quality products good value fast delivery
Acheteur Vérifié
purchased on 06/01/2017
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1
/5
★☆☆☆☆
Order never arrived (shipped via DHL according to the site but without any tracking number - a first with DHL if this is indeed the case) nearly 2 months ago and NO response from after-sales service unacceptable.... more than 300 € gone in
Acheteur Vérifié
purchased on 06/01/2017
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4
/5
★★★★☆
Perfect website. Good communication.
Acheteur Vérifié
purchased on 06/01/2017
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4
/5
★★★★☆
Received order quickly, good product, delighted.
Acheteur Vérifié
purchased on 06/01/2017
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1
/5
★☆☆☆☆
Order never arrived (shipped via DHL according to the site but without any tracking number - a first with DHL if this is indeed the case) nearly 2 months ago and NO response from after-sales service unacceptable.... more than 300 € gone in
Acheteur Vérifié
purchased on 06/01/2017
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5
/5
★★★★★
Maybe not the cheapest but definitely one of the best stocked and fastest on the web market.... I use it when I need something particular and it has never disappointed.
Acquirente Verificato
purchased on 05/01/2017
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5
/5
★★★★★
Fast and accurate shipping
Acheteur Vérifié
purchased on 05/01/2017
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1
/5
★☆☆☆☆
I placed an order N° 94285 and I have never been
Acheteur Vérifié
purchased on 05/01/2017
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4
/5
★★★★☆
No problem
Acheteur Vérifié
purchased on 05/01/2017
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5
/5
★★★★★
All was well just the reception in poin relais whereas I should have had it at home because a paint was not any more in stock but in fact I had it all the same this paint.
Acheteur Vérifié
purchased on 05/01/2017
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