/5
★★★★☆
based on 37070 reviews published
★★★★☆
based on 37070 reviews published
Latest customer reviews
2
/5
★★☆☆☆
For a basic order (all the items ordered were supposed to be in stock) it took me 6 phone calls and several messages to get the situation sorted out, as the site announced that the order was being prepared but not dispatched. The reason given was that certain products were not in stock (I repeat that everything was in stock at the outset). After more than a month, the order was finally received. That's a long time! I'm not a grudge-holder, I'll place another order to see if I can get it.
Acheteur Vérifié
purchased on 19/02/2017
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5
/5
★★★★★
Order received in less time than expected
Acheteur Vérifié
purchased on 19/02/2017
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5
/5
★★★★★
Great service Great experience the model was despatched and received very quickly would reccomend
Verified Buyer
purchased on 19/02/2017
5
/5
★★★★★
Great service Great experience the model was despatched and received very quickly would reccomend
Acheteur Vérifié
purchased on 19/02/2017
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3
/5
★★★☆☆
Models are insufficiently protected and boxes arrive damaged.
Acheteur Vérifié
purchased on 19/02/2017
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1
/5
★☆☆☆☆
I did not get the model I wanted. The parts I received are accessories for a tank.
Acheteur Vérifié
purchased on 19/02/2017
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4
/5
★★★★☆
The RC car was supposed to be yellow and not orange. It is ec""Expédié sous 2"" nevertheless article ordered on Saturday evening but dispatched only on Wednesday. However, interesting discounted price
Acheteur Vérifié
purchased on 19/02/2017
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5
/5
★★★★★
Very good store to get everything.
Verifizierter Käufer
purchased on 19/02/2017
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4
/5
★★★★☆
A little long to arrive the command
Acheteur Vérifié
purchased on 18/02/2017
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4
/5
★★★★☆
Well received my order only defect it is the time to receive the parcel: dispatched on Friday received with the point relay Wednesday. Fortunately not p
Acheteur Vérifié
purchased on 18/02/2017
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3
/5
★★★☆☆
Efficient order processing ... but disappointed that the description of the products ordered was not precise enough ... overall not sati
Acheteur Vérifié
purchased on 18/02/2017
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4
/5
★★★★☆
Delivery was on time and good quality colors
Acquirente Verificato
purchased on 18/02/2017
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2
/5
★★☆☆☆
Very bad because I placed the order on the 8th and it still hasn't arrived. And they have not called me on any of the phone numbers I provided.
Comprador Verificado
purchased on 18/02/2017
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5
/5
★★★★★
Paints. Colour were spot on
Verified Buyer
purchased on 17/02/2017
4
/5
★★★★☆
Insanely fast delivery Shipping was very fast and reliable.
Verified Buyer
purchased on 17/02/2017
2
/5
★★☆☆☆
I found the same model cheaper. As for the gift, it was so ugly that it went straight into the garbage can. From now on, I'll buy a
Acheteur Vérifié
purchased on 17/02/2017
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5
/5
★★★★★
Well done for the on-time delivery and quality products. I recommend this site for model enthusiasts.
Acheteur Vérifié
purchased on 17/02/2017
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5
/5
★★★★★
Paints. Colour were spot on
Acheteur Vérifié
purchased on 17/02/2017
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4
/5
★★★★☆
Insanely fast delivery Shipping was very fast and reliable.
Acheteur Vérifié
purchased on 17/02/2017
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5
/5
★★★★★
ExcellentI will continue to order from you.
Acheteur Vérifié
purchased on 17/02/2017
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4
/5
★★★★☆
A great site
Acheteur Vérifié
purchased on 17/02/2017
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1
/5
★☆☆☆☆
I would give zero stars if possible! I ordered a model areoplane kit on the 8th of December, 2017 and it never arrived. I got an email saying it had shipped on the 17th of December and it still never came. Despite contacting 1001 Models numerous times via their website, email, Facebook and phone (answering machine, my French friend even left a message in French!) they have never responded to me. I am extremely upset as I am out of pocket and my 90 year old grandfather is missing his Christmas present. NEVER USE THIS COMPANY!
Verified Buyer
purchased on 16/02/2017
Answer from 1001hobbies
Dear customer, According to the tracking, your order was delivered on the 21st of December 2017. We contacted the shipper and an investigation is ongoing to check is there was any issue. We are preparing a new order to send the product again as soon as possible unless the package is found in the meantime. We apologize for the inconvenience. Best regards, 1001modelkits Customer Service
1
/5
★☆☆☆☆
I would give zero stars if possible! I ordered a model areoplane kit on the 8th of December, 2017 and it never arrived. I got an email saying it had shipped on the 17th of December and it still never came. Despite contacting 1001 Models numerous times via their website, email, Facebook and phone (answering machine, my French friend even left a message in French!) they have never responded to me. I am extremely upset as I am out of pocket and my 90 year old grandfather is missing his Christmas present. NEVER USE THIS COMPANY!
Acheteur Vérifié
purchased on 16/02/2017
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Answer from 1001hobbies
Dear customer, According to the tracking, your order was delivered on the 21st of December 2017. We contacted the shipper and an investigation is ongoing to check is there was any issue. We are preparing a new order to send the product again as soon as possible unless the package is found in the meantime. We apologize for the inconvenience. Best regards, 1001modelkits Customer Service
5
/5
★★★★★
First order on the site and I'm not disappointed, delivery times are respected, the price is correct and the item received is as described.
Acheteur Vérifié
purchased on 16/02/2017
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5
/5
★★★★★
No worries from order to delivery. Products as expected
Acheteur Vérifié
purchased on 16/02/2017
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1
/5
★☆☆☆☆
Incredibly long lead times. Find cheaper and more efficient elsewhere
Acheteur Vérifié
purchased on 16/02/2017
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1
/5
★☆☆☆☆
Incredibly long lead times. Find cheaper and more efficient elsewhere
Acheteur Vérifié
purchased on 16/02/2017
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5
/5
★★★★★
Package received on time and in good condition
Acheteur Vérifié
purchased on 16/02/2017
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3
/5
★★★☆☆
Communication is absent ... I have sent two emails and was answered only after receiving the package with the model besides the most broken ...
Acquirente Verificato
purchased on 16/02/2017
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5
/5
★★★★★
1001 maquettes responded very quickly to the problem and even made a commercial gesture by leaving me the product delivered by mistake and I of course received the correct product (delivery in the same day).
Acheteur Vérifié
purchased on 15/02/2017
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