4.2/5
★★★★☆
based on 37911 reviews published

Latest customer reviews

5 /5
★★★★★

Order conforms to my request, well packaged and on time.

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Jérôme T.
purchased on 26/05/2024
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Answer from 1001hobbies
We're delighted that your order was as you expected, well packaged and arrived on time!
4 /5
★★★★☆

Fast delivery and top-notch after-sales service, I recommend it!

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Geoffrey B.
purchased on 30/05/2024
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Answer from 1001hobbies
Thank you so much for your positive feedback! We're delighted. Your recommendation means a lot to us, and we are grateful for your trust. Don't hesitate to come back to us if you need anything. We hope to see you soon!
4 /5
★★★★☆

Order arrived quite quickly. nevertheless, i ordered paint pots and a sticker in french was stuck on the reference... too bad for me who had to peel off the stickers. otherwise very good

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Julien D.
purchased on 28/05/2024
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Answer from 1001hobbies
We're delighted that your order arrived quickly! However, we apologize for the inconvenience with the French sticker on the paint cans. We will pass this information on to our logistics team to prevent this from happening again in the future. We hope that despite this minor inconvenience, you are satisfied with your products. Thank you for your feedback and understanding.
4 /5
★★★★☆

The only drawback is to know the state of stocks, I had to repeat my order 15 times because I didn't know what was in stock, whereas 2 days later I was able to order what I wanted to have in the first place.

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David B.
purchased on 30/05/2024
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Answer from 1001hobbies
We apologize for any inconvenience you may have experienced due to inventory management. Thank you for your patience and understanding, and we look forward to a smoother experience with your next order.
5 /5
★★★★★

Accuracy of tph responses, speed of delivery, quality of packaging

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Gilbert L.
purchased on 30/05/2024
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4 /5
★★★★☆

Fast replenishment for a fast delivery as well, in accordance with the order. Good note also to the packaging which corresponded to the volume to be transported and was not oversized.

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Jean-marc D.
purchased on 23/05/2024
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Answer from 1001hobbies
Thank you very much for your positive feedback! We are delighted that our replenishment and delivery was fast and in accordance with your order. It's great to know that the packaging was perfectly adapted to the volume transported. Your satisfaction is our priority! We look forward to serving you again.
5 /5
★★★★★

No problems, as ordered, on time

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Patrick L.
purchased on 05/05/2024
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4 /5
★★★★☆

Got it fast

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Neil H.
purchased on 11/05/2024
5 /5
★★★★★

I am very satisfied with my delivered order.

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Inge B.
purchased on 14/05/2024
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Answer from 1001hobbies
Fantastic to hear that you are happy with your order! If you have any questions or if there is anything we can help with, please feel free to let us know. We are always ready to make sure your experience with us is the best it can be. Thanks for your feedback and have fun with your purchase!
5 /5
★★★★★

Good prices. Formal seller. Product well packaged. I will buy again. I recommend it

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Enrique H.
purchased on 30/04/2024
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Answer from 1001hobbies
We are very happy to receive your positive feedback! We work hard to offer competitive pricing, reliable service and quality products. We are delighted to know that your shopping experience was satisfactory and that you will trust us again in the future, thank you very much for recommending us!
5 /5
★★★★★

I can only say one thing: BEST SHOP, BEST SUPPORT, BEST DELIVERY. 5 stars THANK YOU

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Mario M.
purchased on 04/05/2024
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Answer from 1001hobbies
Wow, thank you so much for the fantastic feedback and great review! It means a lot to us to hear that you are so happy with our store, support and delivery. We always do our best to provide our customers with a first-class experience. If you have any further questions or need support, we are always here for you. Thank you again for your support and see you next time!
5 /5
★★★★★

Everything perfect, as always. Thank you very much.

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Miguel F.
purchased on 21/05/2024
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5 /5
★★★★★

Satisfied across the board.

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Patrick J.
purchased on 29/04/2024
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5 /5
★★★★★

5 stars speaks for itself

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Henk B.
purchased on 27/05/2024
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Answer from 1001hobbies
Thank you for your five-star review! We appreciate your support and are glad we were able to meet your expectations. If you need anything in the future or have any questions, please don't hesitate to contact us. We are always here for you!
5 /5
★★★★★

Great service. My package arrived 6 days before the estimated delivery. Always get a excellent service

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John B.
purchased on 22/05/2024
Answer from 1001hobbies
We're thrilled to hear that you had such a positive experience with our service! Delivering ahead of schedule is always a delight, and we're glad we could exceed your expectations. Thank you for your kind words and for choosing us for your needs. We look forward to continuing to provide you with excellent service in the future!
5 /5
★★★★★

Everything perfect

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Ramon G.
purchased on 26/03/2024
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4 /5
★★★★☆

They work well, the product is as requested and there have been no surprises.

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Francisco G.
purchased on 21/05/2024
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5 /5
★★★★★

Super product, fast delivery, very reputable.

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Jan D.
purchased on 17/05/2024
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Answer from 1001hobbies
Thank you very much for your great feedback! We are very pleased to hear that you are satisfied with the quality of our goods and that delivery was fast and reliable. We attach great importance to offering our customers a serious service. If you need any further help or have any questions in the future, please do not hesitate to contact us. Thank you again and see you next time!
5 /5
★★★★★

All perfect!!!!

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Joaquim S.
purchased on 26/05/2024
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5 /5
★★★★★

Website is clear. Order was delivered quickly and excellently packaged. I will definitely be back.

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Harry V.
purchased on 22/05/2024
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Answer from 1001hobbies
How great to hear that you are pleased with your experience on our website and with the fast and well-packaged delivery! We always strive to make shopping as easy and enjoyable as possible for our customers. We look forward to welcoming you back for more purchases in the future. If you have any questions or if there is anything we can do to help, please feel free to let us know. Thank you for your positive feedback and until next time!
5 /5
★★★★★

Fast and reliable with lots of choice. Thank you

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Nicolas D.
purchased on 22/05/2024
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5 /5
★★★★★

Good products delivered in record time! Thank you so much!

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Serge S.
purchased on 29/05/2024
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5 /5
★★★★★

All perfect. thank you

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Paolo O.
purchased on 19/05/2024
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Answer from 1001hobbies
We are so glad to hear that you are satisfied with your purchase! Thank you for your positive feedback and for choosing our products. If you need any assistance in the future, please feel free to contact us. Thank you again and see you soon!
5 /5
★★★★★

Order received very quickly.

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Jean Paul B.
purchased on 28/05/2024
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5 /5
★★★★★

ALL CLEAR.

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Laurent N.
purchased on 12/05/2024
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4 /5
★★★★☆

No specific comments

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Marc B.
purchased on 28/04/2024
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4 /5
★★★★☆

Positive

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Giorgio G.
purchased on 12/05/2024
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2 /5
★★☆☆☆

I was told there was a one week delay. I was 3 weeks late, without an item that was to be an anniversary gift.

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Kiran P.
purchased on 06/05/2024
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5 /5
★★★★★

SIMPLE ACUISTO AND PAYMENT ADEQUATE DELIVERY TIME

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Guido B.
purchased on 07/05/2024
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Answer from 1001hobbies
We are glad to hear that you found the purchase and payment process easy and that the delivery time met your expectations. Our goal is always to provide a smooth and fast shopping experience. Thank you for choosing to do business with us and for your positive feedback! If you need assistance in the future, please feel free to contact us.
5 /5
★★★★★

Good customer service and fast delivery.

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Jose Luis C.
purchased on 21/05/2024
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Answer from 1001hobbies
Thank you very much for your positive feedback! We're glad to hear that our customer service and speedy delivery were to your satisfaction. We work hard to provide the best experience possible and your satisfaction is our greatest reward - we hope to see you again soon!
5 /5
★★★★★

Order took a little longer in shipping, using the ecoship option, compared to UPS shipping. The shipment took a dreadful beating enroute, and customer service worked with me quite well to deal with the problem. Luckily the items I'd ordered weren't damaged, as the kit packaging took the worst of the beating. The selection of products was good, as usual, and only minor stocking delays were encountered.

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James W.
purchased on 26/04/2024
Answer from 1001hobbies
Thank you for sharing your experience with us. We apologize for any inconvenience caused by the delay in shipping via the ecoship option. However, we're glad to hear that despite the rough handling during transit, your items arrived undamaged, thanks to the resilience of the packaging. We appreciate your patience and understanding as we worked with you to resolve the shipping issue. We continuously strive to improve our service and minimize such incidents in the future. It's great to know that you found our product selection satisfactory, and we'll work to ensure any stocking delays are kept to a minimum going forward. If you have any further concerns or feedback, please don't hesitate to reach out to us. Thank you for choosing us, and we look forward to serving you again soon!
5 /5
★★★★★

Fast and correct delivery.

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Roland P.
purchased on 22/05/2024
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5 /5
★★★★★

I am very satisfied with the parcel, very well protected, careful and attentive service.

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Barneoud J.
purchased on 28/05/2024
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5 /5
★★★★★

Super

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Pierre B.
purchased on 26/05/2024
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5 /5
★★★★★

Correct, and at the pre-announced time!

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Peter L.
purchased on 08/05/2024
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Answer from 1001hobbies
That's great to hear! We're glad the product arrived on time and as promised. Customer satisfaction is our top priority, and it's great to know that we met your expectations. If you need anything else or have any questions in the future, please don't hesitate to contact us. Thanks for your feedback and enjoy your purchase!
1 /5
★☆☆☆☆

Lousy customer service. Nefarious order tracking and no clarification of any doubts. I will not buy from them again

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David C.
purchased on 21/05/2024
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Answer from 1001hobbies
We are sorry to hear that your experience with our customer service was not satisfactory. Your feedback is very important to us and we take it very seriously. We will work to improve our order tracking and the clarity of our communications to avoid this type of situation in the future. If you are willing to give us a second chance, we would like to rectify it. Please contact us directly by email so that we can resolve this issue satisfactorily.
1 /5
★☆☆☆☆

I purchased a product that was being marketed for more than 900 euros as available and shipped inn48 hours , after purchase, I called for more information but found people unprepared, also the product after several days of waiting that was not being shipped was unavailable. Why do they leave merchandise on the site if.then they don't have any? Also they wanted me to exchange the merchandise for completely different one. Fortunately I was able to get a refund.

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Daniele V.
purchased on 10/05/2024
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Answer from 1001hobbies
We are sorry to hear about your experience. It is completely understandable that you felt frustrated by this situation. We appreciate your patience and understanding in this matter and are pleased that you were able to obtain a refund. We will take steps to ensure that this does not happen again in the future.
5 /5
★★★★★

Excellent seller

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Tiziano B.
purchased on 10/05/2024
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5 /5
★★★★★

Super product very satisfied

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Rob P.
purchased on 22/05/2024
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Answer from 1001hobbies
How great to hear that you are satisfied with the product! We always strive to provide high-quality products that meet your expectations. If you have any questions or if there is anything we can help with, please feel free to let us know. Thanks for your feedback and have fun with your purchase!
5 /5
★★★★★

I am totally happy. Super easy processing, fast delivery. This was definitely not my last purchase. Thank you 🙂

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Romy W.
purchased on 20/05/2024
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Answer from 1001hobbies
We are very pleased to hear that! We are glad that you are satisfied with the purchase process and the fast delivery. Thank you for your positive feedback and for your support! We look forward to your next purchase. If you have any questions, please feel free to contact me. Thank you very much and see you soon! 🙂