/5
★★★★☆
based on 37066 reviews published
★★★★☆
based on 37066 reviews published
Latest customer reviews
3
/5
★★★☆☆
Good selection, but poor communications and slow shipping They have a good selection of products, but ""8 to 10 days"" shipping can take over two weeks to process. I've had questions on a couple of orders, and getting any response to those has been hit and miss. I'm still waiting for a response to a question I asked three weeks ago.
Verified Buyer
purchased on 16/11/2016
5
/5
★★★★★
Outstanding service I ordered my ship and it came in a timely matter
Verified Buyer
purchased on 16/11/2016
5
/5
★★★★★
Good Service all round Ordered hard to get hold of kit, all went well and kit arrived in good condition.
Verified Buyer
purchased on 16/11/2016
5
/5
★★★★★
Simply great everything a model builder's heart needs
Verifizierter Käufer
purchased on 16/11/2016
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5
/5
★★★★★
Good Service all round Ordered hard to get hold of kit, all went well and kit arrived in good condition.
Acheteur Vérifié
purchased on 16/11/2016
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5
/5
★★★★★
What else but choice, competitive prices, special offers, responsiveness and on-time delivery. Couldn't ask for more, and I recommend 1001 Maquet.
Acheteur Vérifié
purchased on 16/11/2016
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3
/5
★★★☆☆
Good selection, but poor communications and slow shipping They have a good selection of products, but ""8 to 10 days"" shipping can take over two weeks to process. I've had questions on a couple of orders, and getting any response to those has been hit and miss. I'm still waiting for a response to a question I asked three weeks ago.
Acheteur Vérifié
purchased on 16/11/2016
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5
/5
★★★★★
Outstanding service I ordered my ship and it came in a timely matter
Acheteur Vérifié
purchased on 16/11/2016
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2
/5
★★☆☆☆
I ordered 2 airplane models for 121 euros but when I received them they were small. I wasn't expecting that given the relatively low price.
Acheteur Vérifié
purchased on 15/11/2016
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4
/5
★★★★☆
Delivery complete and very well packaged. Considering the quality I will surely recommend
Acheteur Vérifié
purchased on 14/11/2016
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5
/5
★★★★★
Fast shipping is very good
Acheteur Vérifié
purchased on 14/11/2016
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5
/5
★★★★★
Perfect service! Thank you
Acheteur Vérifié
purchased on 13/11/2016
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3
/5
★★★☆☆
Delay more than two weeks. A little long for a product in stock
Acheteur Vérifié
purchased on 12/11/2016
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4
/5
★★★★☆
Perfect! Nothing to say
Acheteur Vérifié
purchased on 12/11/2016
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4
/5
★★★★☆
Efficient tracking fast delivery
Acheteur Vérifié
purchased on 12/11/2016
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5
/5
★★★★★
Completely satisfied. Whether for the management, the follow-up or the delivery.
Acheteur Vérifié
purchased on 12/11/2016
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1
/5
★☆☆☆☆
Wrong model. Message: Hi I received this order today, 4/11. However you have sent the wrong model. As you will see from my order I ordered model HA7501, which was the one advertised, including photos, on your web site. You have sent me model HA7506, which has a completely different colour scheme. Order ID: 89285 Product: BOEING P-26A PEASHOOTER Sent this to 1001 on 4/11 which they confirmed they had received. Have heard nothing since, now 11/11.
Verified Buyer
purchased on 11/11/2016
1
/5
★☆☆☆☆
Product never arrived. I ordered my product on October 22, 2016 and I still have not received it (November 10, 2016).
Verified Buyer
purchased on 11/11/2016
1
/5
★☆☆☆☆
Product never arrived. I ordered my product on October 22, 2016 and I still have not received it (November 10, 2016).
Acheteur Vérifié
purchased on 11/11/2016
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5
/5
★★★★★
Clear site It's easy to find what you're looking for Full description Just some photos could be bigger
Acheteur Vérifié
purchased on 11/11/2016
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1
/5
★☆☆☆☆
Wrong model. Message: Hi I received this order today, 4/11. However you have sent the wrong model. As you will see from my order I ordered model HA7501, which was the one advertised, including photos, on your web site. You have sent me model HA7506, which has a completely different colour scheme. Order ID: 89285 Product: BOEING P-26A PEASHOOTER Sent this to 1001 on 4/11 which they confirmed they had received. Have heard nothing since, now 11/11.
Acheteur Vérifié
purchased on 11/11/2016
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5
/5
★★★★★
I needed a lot of model paint reference i found everything at 1001 maquettes
Acheteur Vérifié
purchased on 11/11/2016
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5
/5
★★★★★
Great service Great choice of products,prompt polite service.thanks guys!
Verified Buyer
purchased on 09/11/2016
4
/5
★★★★☆
Correct shipments within the indicated time some models a little expensive in comparison with other stores.
Comprador Verificado
purchased on 09/11/2016
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5
/5
★★★★★
Order conformed delivery a little long due to Mondialrelay but nothing serious.
Acheteur Vérifié
purchased on 09/11/2016
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5
/5
★★★★★
Great service Great choice of products,prompt polite service.thanks guys!
Acheteur Vérifié
purchased on 09/11/2016
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5
/5
★★★★★
For my first order at 1001 Maquette success and satisfaction. Sincerely.P
Acheteur Vérifié
purchased on 08/11/2016
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1
/5
★☆☆☆☆
For my part, I find this site to be a real dud. I order three articles all in stock in the category""accessoires train"". Still no delivery after 23 days. Sent three emails with no reply. Impossible to contact them by phone as the customer service number is a disc which asks you to contact them by email (to which they do not reply). I make a claim via Paypal on Friday and miraculously on Monday I'm told that an item is missing and I'm offered a credit note or the possibility of ordering other accessories. I replied that I was no longer interested and asked for my order to be cancelled. Once again, they turned a deaf ear and sent me my order with a credit note, which did not include shipping costs. (forced sale) Given the small sums involved, and to put an end to this spiral, I ordered other accessories for the amount of the credit note, again with shipping costs at my expense. I've just received my second order after 15 days. In the meantime, to make sure I didn't miss my grandson's birthday, I ordered from l'atelier du train, which I received in three days.
Acheteur Vérifié
purchased on 08/11/2016
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5
/5
★★★★★
Fast delivery, as ordered. Solid packaging. Wide choice of paint
Acheteur Vérifié
purchased on 08/11/2016
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1
/5
★☆☆☆☆
Still not received my order! Takes too long to deliver.
Acheteur Vérifié
purchased on 08/11/2016
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