4.2/5
★★★★☆
based on 37065 reviews published

Latest customer reviews

1 /5
★☆☆☆☆
I ordered an item from the store on 21.10.2016. This was reported to me on 24.10.2016 as shipped but unfortunately has not arrived until today 07.11.2016. Something like this does not have to be the fault of the model store. What is annoying, however, is that my attempts to contact the seller - apart from an automated reply - were simply ignored. So I have no goods and with this type of customer service it will be extremely difficult to get back the money I have already paid. I should probably close the account I created...
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Verifizierter Käufer
purchased on 07/11/2016
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4 /5
★★★★☆
Rien de spécial à direc est très b
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Acheteur Vérifié
purchased on 07/11/2016
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5 /5
★★★★★
That says it all!!! I was able to chat on the site and get advice on the choice of products. The package was prepared and shipped very quickly (delivery received two days before the scheduled date). Trustworthy seller and I have no regrets about my purchase, which I will certainly repeat.
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Acheteur Vérifié
purchased on 07/11/2016
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4 /5
★★★★☆
Delivery on time and in good condition. The item ordered corresponds to the criteria announced by the
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Acheteur Vérifié
purchased on 06/11/2016
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4 /5
★★★★☆
A team very attentive to its customers a little long to be delivered but with a little patience everything is delivered in the best con
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Acheteur Vérifié
purchased on 06/11/2016
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5 /5
★★★★★
No complaints... Perfect
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Acheteur Vérifié
purchased on 06/11/2016
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5 /5
★★★★★
Deadline correctprice correctsuper
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Acheteur Vérifié
purchased on 05/11/2016
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5 /5
★★★★★
Fast delivery and as expected
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Acheteur Vérifié
purchased on 04/11/2016
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4 /5
★★★★☆
It's hard to keep track of paint references
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Acheteur Vérifié
purchased on 04/11/2016
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5 /5
★★★★★
The delivery time is a bit long but otherwise it's perfect
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Acheteur Vérifié
purchased on 04/11/2016
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3 /5
★★★☆☆
The model's box was open and no parts were missing. The box was pushed in on the top right-hand side. What a shame!!! for a first order on v
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Acheteur Vérifié
purchased on 04/11/2016
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4 /5
★★★★☆
I am in the process of reconstructing the legendary Afrika Korps and the Napoleonic epic. I am satisfied with the miniatures I receive, which are in line with my wishes.
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Acheteur Vérifié
purchased on 04/11/2016
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5 /5
★★★★★
For my first order, I'm satisfied with the quality of the 1001 Maquettes service. The only downside concerns the Mondial Relay service, in that when you try to track your parcel, either the system replies that it can't find it, or it's overloaded. Otherwise, I'd like to thank the entire 1001 Maquettes team for their service and the attention they gave me during the various stages of my order.
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Acheteur Vérifié
purchased on 04/11/2016
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3 /5
★★★☆☆
I ordered an item on 2209 which was announced as being in stock. On 2309 I was debited for the amount of the order. On 3009 I received an e-mail stating that the product was awaiting delivery. I left several messages by e-mail and answering machine (nobody ever answers the number given) without any reply to date. Finally, after numerous telephone messages and e-mails, I was reimbursed on December 09.
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Acheteur Vérifié
purchased on 04/11/2016
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4 /5
★★★★☆
Very satisfied with my order shipped quickly but too bad there is a model I did not find but very c
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Acheteur Vérifié
purchased on 04/11/2016
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5 /5
★★★★★
The order arrived timely. The order arrived timely. I got what I ordered I have no complaints.
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Verified Buyer
purchased on 03/11/2016
5 /5
★★★★★
The order arrived timely. The order arrived timely. I got what I ordered I have no complaints.
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Acheteur Vérifié
purchased on 03/11/2016
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1 /5
★☆☆☆☆
30% of items in stock were not delivered. Deliveries after one month. Credit notes do not always work. A refund promised twice has still not been made. A disaster and no s
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Acheteur Vérifié
purchased on 03/11/2016
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5 /5
★★★★★
Very quick purchase, very well packaged, lots of choice but a pity there are two models missing that I would like to have Mazda mx5 na and matra bagheera première generati
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Acheteur Vérifié
purchased on 03/11/2016
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2 /5
★★☆☆☆
Slow Delivery Overcharged Postage !! NOT delivered by DHL. but by normal postman.
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Verified Buyer
purchased on 02/11/2016
2 /5
★★☆☆☆
Slow Delivery Overcharged Postage ! NOT delivered by DHL. but by normal postman.
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Acheteur Vérifié
purchased on 02/11/2016
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2 /5
★★☆☆☆
Order placed on 1610. Delivery estimated between 1710 and 2010 according to the site. Some of the items in my order were mentioned as having a 10 to 12 day lead time. Today is 111, a public holiday, but the 12 working days have passed and despite 2 reminders by e-mail, no response. No news of the order. Good choice of products but not serious about delivery times and customer information. And from reading the various reviews, I'm far from being a good customer.
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Acheteur Vérifié
purchased on 01/11/2016
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3 /5
★★★☆☆
Hello I had asked for a delivery in point relay but the parcel arrived at my home delivered by the letter carrier. This choice was justified by the almost constant absence of someone at home. What's more, as the parcel was a Christmas present, it could have been received by the recipient, which was to be avoided. Otherwise impeccable package and delivery.
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Acheteur Vérifié
purchased on 31/10/2016
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5 /5
★★★★★
Very good impression good company but I recommend to change shipping carrier the delivery was very bad.
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Acquirente Verificato
purchased on 30/10/2016
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5 /5
★★★★★
Very good material
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Acheteur Vérifié
purchased on 30/10/2016
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3 /5
★★★☆☆
Had some issues with shipping... take too long i cant tell if my decal was shipped or not... still waiting more news about it... when i bought them, thought that will be shipped fast... but some days a go i received other email telling that my order will be shipped soon.... how should i know
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Verified Buyer
purchased on 29/10/2016
4 /5
★★★★☆
On-time delivery Bravo
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Acheteur Vérifié
purchased on 29/10/2016
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4 /5
★★★★☆
My parcel arrived one day after the estimate (from the 24th to the 26th) but otherwise the service is great.
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Acheteur Vérifié
purchased on 29/10/2016
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2 /5
★★☆☆☆
Hello I ordered a Jouef starter set on this site and now some parts are missing from the box. I contacted them and found young people who know absolutely nothing about model railroading. I don't think I'd recommend this site to anyone or that I'd order it myself.
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Acheteur Vérifié
purchased on 29/10/2016
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3 /5
★★★☆☆
Had some issues with shipping... take too long i cant tell if my decal was shipped or not... still waiting more news about it... when i bought them, thought that will be shipped fast... but some days a go i received other email telling that my order will be shipped soon.... how should i know
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Acheteur Vérifié
purchased on 29/10/2016
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