/5
★★★★☆
based on 36843 reviews published
★★★★☆
based on 36843 reviews published
Latest customer reviews
5
/5
★★★★★
Order conforms Very quick response to questions by the tcha
Acheteur Vérifié
purchased on 17/07/2016
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5
/5
★★★★★
No problems my only complaint not enough 1/48 scale modles
Acheteur Vérifié
purchased on 17/07/2016
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5
/5
★★★★★
Site to recommend
Acheteur Vérifié
purchased on 17/07/2016
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5
/5
★★★★★
Quick easy and trouble free Quick and easy fast delivery won't hesitate to order again
Verified Buyer
purchased on 16/07/2016
5
/5
★★★★★
Quick easy and trouble free Quick and easy fast delivery won't hesitate to order again
Acheteur Vérifié
purchased on 16/07/2016
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5
/5
★★★★★
Nothing to report Correct descriptionTimeliness advised
Acheteur Vérifié
purchased on 16/07/2016
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4
/5
★★★★☆
Delivery was on time, but a little slow. Allow about 15 days for delivery.
Acheteur Vérifié
purchased on 16/07/2016
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5
/5
★★★★★
Fast delivery many references perfect
Acheteur Vérifié
purchased on 16/07/2016
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5
/5
★★★★★
Very satisfied with your service Cordialemen
Acheteur Vérifié
purchased on 16/07/2016
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4
/5
★★★★☆
Fast processing, even in the French overseas departments. Competitive prices. I really appreciated the quality of the service. Reference site for my future co
Acheteur Vérifié
purchased on 16/07/2016
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3
/5
★★★☆☆
Serious but delivery time not respected
Acheteur Vérifié
purchased on 16/07/2016
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2
/5
★★☆☆☆
Merchandice was ordered and charged to my MC account 22 days ago and there has been no follow up It is stuck in Paris France with no movement I will never order from this company again. I've dealt with many online companies, but never have had to wait this long for my order. I'm not even sure I'll ever get this order and plan to send a letter to Capital One stating that I never received the merchandise ordered and want my money credited to my MC account. I'm afraid I have been ripped off for the first time ordering online.
Acheteur Vérifié
purchased on 15/07/2016
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Answer from 1001hobbies
Dear customer, Apparently there is a problem with DHL, we are currently investigating the issue. We will contact you again as soon as we have more information. Best regards, Customer service 1001modelkits
2
/5
★★☆☆☆
Where are my decals? It's hard to rate something that hasn't arrived yet. I wish I could find a tracking number.
Acheteur Vérifié
purchased on 15/07/2016
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Answer from 1001hobbies
Dear customer, You should have received your order by now. If there is any issue, please contact us directly at: [email protected] Best regards, Customer service 1001modelkits
1
/5
★☆☆☆☆
Horrible Horrible service Purchased a photo etch for F6f2 Hellcat on June 29. No where on the 1001 Model Kit web site was there a clear statement that products would be shipped from France!!. On July 6 received an e mail that product had been shipped and I would receive a postal tracking number as soon as available. Never received the tracking number. I telephoned customer service and got a recorded message in French! Sent another e-mail and got response ""will answer as soon as possible."" It is now July 14, and product not received. I live on the US east coast in New jersey so product should have arrived after eight (8) days intransit, unless mailed by boat. Sent another e-mail with the same standard response ""will answer as soon as possible."" I am in the process of notifying Visa that I will not pay the charges to my account because of non delivery. I never had such a terrible experience with model hobby vendors. You are unable to speak with anyone, and recorded telephone messages are in French. I STRONGLY URGE ANYONE CONSIDERING PURCHASING FROM THIS VENDOR TO REMEMBER THAT THE WAREHOUSE SHIPPING POINT IS IN FRANCE AND THAT THERE IS ABSOLUTELY NO COMMUNICATIONS FROM THIS VENDOR AS TO THE STATUS OF AN ORDER other than it was shipped. Personally I do not believe this vendor had the product in stock, and never actually shipped this product. If you live in Canada or the USA beware doing business with this vendor. I am resigned to the fact that my money will not be refunded and is lost. WRP Finally on July 18 received merchandise. It had been mailed from France on July 12 and not July 6 as claimed in the vendor's e-mail. The product was ordered on June 29. Had the vendor been honest as to the date of shipment, and answered my e-mail queries, all this time wasting mess could have been avoided. This organization is a mess, never again will I place an order. They are unable to communicate effectively with the customer.
Acheteur Vérifié
purchased on 15/07/2016
Translated review
Answer from 1001hobbies
Dear customer, Your order was sent on the 6th of July, 5 working days after you placed your order, and delivered on the 18th of July. Please note that the shipping by letter is longer than DHL or Fedex. We apologize for the delay. Best regards, Customer service 1001modelkits
2
/5
★★☆☆☆
Merchandice was ordered and charged to my MC account 22 days ago and there has been no follow up It is stuck in Paris France with no movement I will never order from this company again. I've dealt with many online companies, but never have had to wait this long for my order. I'm not even sure I'll ever get this order and plan to send a letter to Capital One stating that I never received the merchandise ordered and want my money credited to my MC account. I'm afraid I have been ripped off for the first time ordering online.
Verified Buyer
purchased on 15/07/2016
Answer from 1001hobbies
Dear customer, Apparently there is a problem with DHL, we are currently investigating the issue. We will contact you again as soon as we have more information. Best regards, Customer service 1001modelkits
2
/5
★★☆☆☆
Where are my decals? It's hard to rate something that hasn't arrived yet. I wish I could find a tracking number.
Verified Buyer
purchased on 15/07/2016
Answer from 1001hobbies
Dear customer, You should have received your order by now. If there is any issue, please contact us directly at: [email protected] Best regards, Customer service 1001modelkits
1
/5
★☆☆☆☆
Horrible Horrible service Purchased a photo etch for F6f2 Hellcat on June 29. No where on the 1001 Model Kit web site was there a clear statement that products would be shipped from France!!. On July 6 received an e mail that product had been shipped and I would receive a postal tracking number as soon as available. Never received the tracking number. I telephoned customer service and got a recorded message in French! Sent another e-mail and got response ""will answer as soon as possible."" It is now July 14, and product not received. I live on the US east coast in New jersey so product should have arrived after eight (8) days intransit, unless mailed by boat. Sent another e-mail with the same standard response ""will answer as soon as possible."" I am in the process of notifying Visa that I will not pay the charges to my account because of non delivery. I never had such a terrible experience with model hobby vendors. You are unable to speak with anyone, and recorded telephone messages are in French. I STRONGLY URGE ANYONE CONSIDERING PURCHASING FROM THIS VENDOR TO REMEMBER THAT THE WAREHOUSE SHIPPING POINT IS IN FRANCE AND THAT THERE IS ABSOLUTELY NO COMMUNICATIONS FROM THIS VENDOR AS TO THE STATUS OF AN ORDER other than it was shipped. Personally I do not believe this vendor had the product in stock, and never actually shipped this product. If you live in Canada or the USA beware doing business with this vendor. I am resigned to the fact that my money will not be refunded and is lost. WRP Finally on July 18 received merchandise. It had been mailed from France on July 12 and not July 6 as claimed in the vendor's e-mail. The product was ordered on June 29. Had the vendor been honest as to the date of shipment, and answered my e-mail queries, all this time wasting mess could have been avoided. This organization is a mess, never again will I place an order. They are unable to communicate effectively with the customer.
Verified Buyer
purchased on 15/07/2016
Answer from 1001hobbies
Dear customer, Your order was sent on the 6th of July, 5 working days after you placed your order, and delivered on the 18 of July. Please note that the shipping by letter is longer than DHL or Fedex. We apologize for the delay. Best regards, Customer service 1001modelkits
5
/5
★★★★★
Very good product and fast shipping!
Verifizierter Käufer
purchased on 15/07/2016
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4
/5
★★★★☆
Gladly again!
Verifizierter Käufer
purchased on 15/07/2016
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1
/5
★☆☆☆☆
I placed my order on June 9 I pay by bank transfer for moreover also shipping with SDA and I wait.... on June 22 they send me an email where they tell me that my parcel has been shipped but..... asking for information both July 4 and July 11 no answer.....I chat Live with a certain Christofer tells me that the parcel is still there and asking him the tracking number....they send it to me in the afternoon by mail!!!!only that it is not from SDA!!!! I rewrite for information on July 13 and so far no response!!!! They will answer me now????
Acquirente Verificato
purchased on 15/07/2016
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5
/5
★★★★★
Nothing to say choice price deadlines everything conforms to my reach
Acheteur Vérifié
purchased on 15/07/2016
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3
/5
★★★☆☆
The order was placed on 607. Still not delivered on July 15! Should probably do a better job of letting people know the TRUE delivery time.
Acheteur Vérifié
purchased on 15/07/2016
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5
/5
★★★★★
Nothing to say to all point of view much of choi? and of novelty taken résonanble resononable much of discount on all the mark and the scales No peon even with my order in whatever day the order is with you In vain sousis with this quote for on-line purchase I advise you and you will not be disappointed for my case I will continue to order with them time that the quote
Acheteur Vérifié
purchased on 15/07/2016
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3
/5
★★★☆☆
Shipping They have the item I'm looking for but take far to long to ship and deliver.
Verified Buyer
purchased on 14/07/2016
5
/5
★★★★★
AVRO CF-105 DECALS Hard to find decal sets arrived VERY fast and well packed....great company!
Verified Buyer
purchased on 14/07/2016
5
/5
★★★★★
AVRO CF-105 DECALS Hard to find decal sets arrived VERY fast and well packed....great company!
Acheteur Vérifié
purchased on 14/07/2016
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3
/5
★★★☆☆
Shipping They have the item I'm looking for but take far to long to ship and deliver.
Acheteur Vérifié
purchased on 14/07/2016
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5
/5
★★★★★
First order. Easy and smooth operation of the site. Same delivery and payment terms. Having forgotten the paints, I called Olivier en Chat: fast, efficient, responsive and in the end the package was just as expected. Thanks to Olivier! I'll go back with confidence! (at least when I've finished the paints).
Acheteur Vérifié
purchased on 14/07/2016
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5
/5
★★★★★
Quality service and fast shipping to Canada Thank you to the entire team!
Acheteur Vérifié
purchased on 14/07/2016
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2
/5
★★☆☆☆
Otherwise the products remain of good quality
Acheteur Vérifié
purchased on 13/07/2016
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