/5
★★★★☆
based on 36843 reviews published
★★★★☆
based on 36843 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
After 2 months still waiting for my refund 17 june - I've sended several emails, no response, no money back, still waiting for my €138. 12 july: received an e mail after my review on trustpilot, but still waiting for my money.
Verified Buyer
purchased on 17/06/2016
Answer from 1001hobbies
Dear customer, We apologize for the delay. The refund will be issued in a few days. I sent you an email for this matter. Best regards, The 1001modelkits team
2
/5
★★☆☆☆
The product I purchased was in stock. It took them a long time to tell me that they didn't have it, and they took a long time to tell me that they were sending it to me. On June 8 I received an email saying that they were sending it to me and I am still waiting for it.
Comprador Verificado
purchased on 17/06/2016
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5
/5
★★★★★
1001 mdelkits Very good service and a good price for the item I bought I will use again Thank you 1001 Modelkits
Verified Buyer
purchased on 16/06/2016
3
/5
★★★☆☆
It's mainly for the after-sales service because at the time of ordering there are no worries, processing is fast, but as soon as there is a problem there is a bug, but finally voi
Acheteur Vérifié
purchased on 16/06/2016
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5
/5
★★★★★
1001 mdelkits Very good service and a good price for the item I bought I will use again Thank you 1001 Modelkits
Acheteur Vérifié
purchased on 16/06/2016
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5
/5
★★★★★
Just what i was looking for thanks a lot thanks for or the part I was looking for
Verified Buyer
purchased on 15/06/2016
5
/5
★★★★★
Great Service! I would buy from 1001 Modelkits again in the future. What I ordered came well packaged. Thank you for the great service!
Verified Buyer
purchased on 15/06/2016
5
/5
★★★★★
Just what i was looking for thanks a lot thanks for or the part I was looking for
Acheteur Vérifié
purchased on 15/06/2016
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5
/5
★★★★★
Great Service! I would buy from 1001 Modelkits again in the future. What I ordered came well packaged. Thank you for the great service!
Acheteur Vérifié
purchased on 15/06/2016
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1
/5
★☆☆☆☆
I am disappointed I ordered a light blue car as mentioned on my order and I received a pink car.
Acheteur Vérifié
purchased on 14/06/2016
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5
/5
★★★★★
Fast and problem-free delivery pleasant communication via email professional help with questions and requests dedicated staff highly recommended dealer
Verifizierter Käufer
purchased on 13/06/2016
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5
/5
★★★★★
Now that I know that the goods come from France, I accept the delivery time of 1 week. That was even quite quick. The goods are very good. The communication with the retailer is excellent. I am very satisfied.
Verifizierter Käufer
purchased on 13/06/2016
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3
/5
★★★☆☆
Activating a discount greater than the order the next day is a blatant lack of commercial sense. It's average. Would you take us for d""Jam-Bons "". Fortunately, your service is beyond reproach for the moment......... Sincerely
Acheteur Vérifié
purchased on 13/06/2016
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3
/5
★★★☆☆
Delivery time approx. 3 weeks. In between, several e-mails that the item was temporarily unavailable but had been ordered. Then another shipping confirmation etc. However, I had already been informed in advance by friends that the delivery time with this supplier is quite long. The quality of the badge I ordered was mediocre. The clasp (plastic!) broke the first time I used it. But the badge itself was ok.
Verifizierter Käufer
purchased on 12/06/2016
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5
/5
★★★★★
Good condition and arrived as pre
Acheteur Vérifié
purchased on 12/06/2016
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1
/5
★☆☆☆☆
Foreign Languages on Customer Service, I don't speak Chinese. frustrating. I called to check on my order and got a Chinese message, tried to send online message and it was only in french. ordered 3 weeks ago and i still don't have my package, it took ten days before they even shipped it. no tracking etc etc etc. The worst.
Acheteur Vérifié
purchased on 11/06/2016
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Answer from 1001hobbies
Dear customer, We apologize if you received a message that was not in English. Our website is available in several languages and sometimes an automatic message can be sent in the wrong language. However none is ever sent in Chinese. You should receive your order very soon. Please do not hesitate to contact us again in 7 days if you still have not received it. Best regards, The 1001modelkits team
1
/5
★☆☆☆☆
Foreign Languages on Customer Service, I don't speak Chinese. frustrating. I called to check on my order and got a Chinese message, tried to send online message and it was only in french. ordered 3 weeks ago and i still don't have my package, it took ten days before they even shipped it. no tracking etc etc etc. The worst.
Verified Buyer
purchased on 11/06/2016
Answer from 1001hobbies
Dear customer, We apologize if you received a message that was not in English. Our website is available in several languages and sometimes an automatic message can be sent in the wrong language. However none is ever sent in Chinese. You should receive your order very soon. Please do not hesitate to contact us again in 7 days if you still have not received it. Best regards, The 1001modelkits team
4
/5
★★★★☆
Good product samplingbut processing speed needs to be improved
Acheteur Vérifié
purchased on 11/06/2016
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2
/5
★★☆☆☆
I placed an order 13 days ago and still haven't received it. I paid a surcharge to receive it earlier by DHL and it doesn't seem to have done me any good. I have sent an email to find out something and have not yet received a reply. I am not at all happy
Comprador Verificado
purchased on 09/06/2016
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4
/5
★★★★☆
Impeccable service and follow-up - sometimes a shame for the delivery time
Acheteur Vérifié
purchased on 09/06/2016
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2
/5
★★☆☆☆
Order registered on 21-05 Payment validated on 25-05 Still not delivered (by post) on 08-06 No comm
Acheteur Vérifié
purchased on 09/06/2016
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5
/5
★★★★★
Delivers as promised. First time customer but would recommend them
Verified Buyer
purchased on 07/06/2016
1
/5
★☆☆☆☆
I will never order here again I ordered on 09.05.16 because the article was not available I have requested a refund today we have the 06.07.16 and my money has not been transferred back until today although my bank details are available. I think this is outrageous, first you are put off and then suddenly there is no response to emails sent. I can only advise everyone to pay via paypal otherwise you will only have trouble.
Verifizierter Käufer
purchased on 07/06/2016
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4
/5
★★★★☆
The delivery time stated in the article was exceeded by 3 weeks. The reason for this was delivery problems at the supplier, although an existing stock was stated. Overall, not a major problem, but customers should be able to rely on the delivery times stated for orders placed at short notice. Otherwise very satisfied with processing and customer contact.
Verifizierter Käufer
purchased on 07/06/2016
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4
/5
★★★★☆
I would suggest providing all the materials (perhaps in an optional kit) so that you do not have to order separately what is needed to make the model. This would be useful as in my case when the product is intended as a gift.
Acquirente Verificato
purchased on 07/06/2016
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4
/5
★★★★☆
The product search, purchase and shipping was a smooth, efficient and very satisfactory process.
Comprador Verificado
purchased on 07/06/2016
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5
/5
★★★★★
A very large selection of brands and very fast, reliable shipping. I totally recommend this
Acheteur Vérifié
purchased on 07/06/2016
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4
/5
★★★★☆
Everything went well, my son was very happy... just to point out that the delivery time is more like ten days.
Acheteur Vérifié
purchased on 07/06/2016
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5
/5
★★★★★
Delivers as promised. First time customer but would recommend them
Acheteur Vérifié
purchased on 07/06/2016
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4
/5
★★★★☆
Order received on time and compliant with no bad surprises
Acheteur Vérifié
purchased on 06/06/2016
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