★★★★☆
based on 37911 reviews published
Latest customer reviews
I like the response time and always get a quality product
Delivery took quite long ( no communication about it ) - Other than that everything okay - Well Packaged too !
All good,
I was completely satisfied with the customer service.
No clarity when package receipts would arrive, delivery date kept getting pushed back.Finally received package well packed, but took week.
It arrived perfectly and in the time I was told, very happy with the purchase.
All ok
Ras continue like this
Ordered and delivered super fast!
If you don't have a product in stock to ship within the given timeframe let the customer know right away or write it in the item description to let them know that the timeframe might be longer. Good at responding quickly and thoroughly to emails though.
A very good online store where you can find everything. From the selection to the order and delivery to my home, everything was PERFECT. 5 stars
Order went well, delivery on the specified date and a good price. Everything was perfect.
Number of parts not received and also still have not had money back.
It all took too long I got at least 2 or 3 messages your order will be delivered today, and then some later our apologies there is something intervened 1 time I can understand it but several times come on hey guys play with someone else's feet . And of course I'm in a bad mood on 1001 . No they should not knock on my door anymore there are plenty of serious traders.
Super fast delivery, wide choice
To see my grandson's eyes light up at your collections speaks volumes about the quality of your products. Well done! I'll definitely be back.
Easy ordering, fast delivery niclel
Error on an ordered article, a reference of paint was delivered instead of the one I had ordered, no refund but a credit of 5 €...not great, it just covers the shipping costs.
Plenty of choice, attention to price and packaging.
Everything was perfect.
Pick Up delivery took almost 24 hours. That's why I'm giving it top marks. On the other hand, in my order, I found an item that was much cheaper, even with cross-border shipping, on a Belgian site with the same reputation as yours. But since I didn't compare all the items, I'll let it slide as an exception, and won't hold it against you...
Seriousness in order processing. Exemplary follow-up. To be recommended.
Great site. Fast delivery.
In my experience. On the website the specifications of the product are given loosely. I happened to buy a board game but it was not in Italian, but French. I wanted to make the return but on the site I couldn't find the page for that.
Clear and product meets expectations
I am already assembling the ship, I am putting led light inside, it will be illuminated by all the windows, I have done this in other ship models and they look nicer.
No comment
Order delivered on time.
Very satisfied;
Time limit
Everything is fine, gladly again.
Just right
Communication out of sync with colissimo delivery.
Everything as ordered, gladly again
It's perfect, correct price, fast shipping, good quality model.
Missing product for an order, I ask for a refund and after a month and numerous emails they tell me that the bank wants my documents, not having paid through any bank I ask which bank they refer to but they never replied
I was a bit scared because my parcel was notified as having been picked up by the recipient at my Relay point, which I hadn't done. When I got there, of course, my parcel was nowhere to be found, but fortunately another bookseller/point relay called to tell me that if I didn't come to collect my parcel, it would be sent back to the sender. I went straight there and luckily it was my order. I'm not pointing the finger at the website, but at the delivery companies, who are more and more often making a mockery of things. But all's well that ends well in my case.
Fast delivery
Very good, impeccable service, careful and attentive. I recommend it!
Excellent service. Clean. Fast. Very affordable.