/5
★★★★☆
based on 37065 reviews published
★★★★☆
based on 37065 reviews published
Latest customer reviews
5
/5
★★★★★
Prompt service Arrived a day earlier than expected - in perfect condition. Thanks!
Verified Buyer
purchased on 19/07/2016
3
/5
★★★☆☆
Nothing to say about the quality of the model, but delivery was too late, 3 days late.
Acheteur Vérifié
purchased on 19/07/2016
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5
/5
★★★★★
Prompt service Arrived a day earlier than expected - in perfect condition. Thanks!
Acheteur Vérifié
purchased on 19/07/2016
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5
/5
★★★★★
Excellent transaction! Excellent and quick transaction. Possible to pay by MasterCard.
Verified Buyer
purchased on 18/07/2016
2
/5
★★☆☆☆
A Complaint Not a good transaction ......after two weeks the order had not even exited the 1001 facility, much less being close the being delivered. Four days ago I received a an email telling me it has been shipped and that it would be delivered shortly. (????) I would be receiving another email with a tracking #......nothing yet. This process has been far too long, especially at a the $19.95 shipping cost. Cannot give any +++ whatsoever concerning this transaction.
Verified Buyer
purchased on 18/07/2016
5
/5
★★★★★
Order received on time, well packaged and protected. Everything is in order and we are satisfied.
Acheteur Vérifié
purchased on 18/07/2016
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5
/5
★★★★★
Excellent transaction! Excellent and quick transaction. Possible to pay by MasterCard.
Acheteur Vérifié
purchased on 18/07/2016
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2
/5
★★☆☆☆
A Complaint Not a good transaction ......after two weeks the order had not even exited the 1001 facility, much less being close the being delivered. Four days ago I received an email telling me it has been shipped and that it would be delivered shortly. (????) I would be receiving another email with a tracking #......nothing yet. This process has been far too long, especially at a the $19.95 shipping cost. Cannot give any +++ whatsoever concerning this transaction.
Acheteur Vérifié
purchased on 18/07/2016
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5
/5
★★★★★
No problems my only complaint not enough 1/48 scale modles
Verified Buyer
purchased on 17/07/2016
5
/5
★★★★★
Glad to receive my products on time and in good condition
Acheteur Vérifié
purchased on 17/07/2016
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5
/5
★★★★★
Positive about this purchase
Acheteur Vérifié
purchased on 17/07/2016
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5
/5
★★★★★
Fast, clean delivery, but very high shipping costs.
Acheteur Vérifié
purchased on 17/07/2016
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5
/5
★★★★★
Order conforms Very quick response to questions by the tcha
Acheteur Vérifié
purchased on 17/07/2016
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5
/5
★★★★★
No problems my only complaint not enough 1/48 scale modles
Acheteur Vérifié
purchased on 17/07/2016
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5
/5
★★★★★
Site to recommend
Acheteur Vérifié
purchased on 17/07/2016
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5
/5
★★★★★
Quick easy and trouble free Quick and easy fast delivery won't hesitate to order again
Verified Buyer
purchased on 16/07/2016
5
/5
★★★★★
Quick easy and trouble free Quick and easy fast delivery won't hesitate to order again
Acheteur Vérifié
purchased on 16/07/2016
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5
/5
★★★★★
Nothing to report Correct descriptionTimeliness advised
Acheteur Vérifié
purchased on 16/07/2016
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4
/5
★★★★☆
Delivery was on time, but a little slow. Allow about 15 days for delivery.
Acheteur Vérifié
purchased on 16/07/2016
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5
/5
★★★★★
Fast delivery many references perfect
Acheteur Vérifié
purchased on 16/07/2016
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5
/5
★★★★★
Very satisfied with your service Cordialemen
Acheteur Vérifié
purchased on 16/07/2016
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4
/5
★★★★☆
Fast processing, even in the French overseas departments. Competitive prices. I really appreciated the quality of the service. Reference site for my future co
Acheteur Vérifié
purchased on 16/07/2016
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3
/5
★★★☆☆
Serious but delivery time not respected
Acheteur Vérifié
purchased on 16/07/2016
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2
/5
★★☆☆☆
Merchandice was ordered and charged to my MC account 22 days ago and there has been no follow up It is stuck in Paris France with no movement I will never order from this company again. I've dealt with many online companies, but never have had to wait this long for my order. I'm not even sure I'll ever get this order and plan to send a letter to Capital One stating that I never received the merchandise ordered and want my money credited to my MC account. I'm afraid I have been ripped off for the first time ordering online.
Acheteur Vérifié
purchased on 15/07/2016
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Answer from 1001hobbies
Dear customer, Apparently there is a problem with DHL, we are currently investigating the issue. We will contact you again as soon as we have more information. Best regards, Customer service 1001modelkits
2
/5
★★☆☆☆
Where are my decals? It's hard to rate something that hasn't arrived yet. I wish I could find a tracking number.
Acheteur Vérifié
purchased on 15/07/2016
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Answer from 1001hobbies
Dear customer, You should have received your order by now. If there is any issue, please contact us directly at: [email protected] Best regards, Customer service 1001modelkits
2
/5
★★☆☆☆
Merchandice was ordered and charged to my MC account 22 days ago and there has been no follow up It is stuck in Paris France with no movement I will never order from this company again. I've dealt with many online companies, but never have had to wait this long for my order. I'm not even sure I'll ever get this order and plan to send a letter to Capital One stating that I never received the merchandise ordered and want my money credited to my MC account. I'm afraid I have been ripped off for the first time ordering online.
Verified Buyer
purchased on 15/07/2016
Answer from 1001hobbies
Dear customer, Apparently there is a problem with DHL, we are currently investigating the issue. We will contact you again as soon as we have more information. Best regards, Customer service 1001modelkits
2
/5
★★☆☆☆
Where are my decals? It's hard to rate something that hasn't arrived yet. I wish I could find a tracking number.
Verified Buyer
purchased on 15/07/2016
Answer from 1001hobbies
Dear customer, You should have received your order by now. If there is any issue, please contact us directly at: [email protected] Best regards, Customer service 1001modelkits
1
/5
★☆☆☆☆
Horrible Horrible service Purchased a photo etch for F6f2 Hellcat on June 29. No where on the 1001 Model Kit web site was there a clear statement that products would be shipped from France!!. On July 6 received an e mail that product had been shipped and I would receive a postal tracking number as soon as available. Never received the tracking number. I telephoned customer service and got a recorded message in French! Sent another e-mail and got response ""will answer as soon as possible."" It is now July 14, and product not received. I live on the US east coast in New jersey so product should have arrived after eight (8) days intransit, unless mailed by boat. Sent another e-mail with the same standard response ""will answer as soon as possible."" I am in the process of notifying Visa that I will not pay the charges to my account because of non delivery. I never had such a terrible experience with model hobby vendors. You are unable to speak with anyone, and recorded telephone messages are in French. I STRONGLY URGE ANYONE CONSIDERING PURCHASING FROM THIS VENDOR TO REMEMBER THAT THE WAREHOUSE SHIPPING POINT IS IN FRANCE AND THAT THERE IS ABSOLUTELY NO COMMUNICATIONS FROM THIS VENDOR AS TO THE STATUS OF AN ORDER other than it was shipped. Personally I do not believe this vendor had the product in stock, and never actually shipped this product. If you live in Canada or the USA beware doing business with this vendor. I am resigned to the fact that my money will not be refunded and is lost. WRP Finally on July 18 received merchandise. It had been mailed from France on July 12 and not July 6 as claimed in the vendor's e-mail. The product was ordered on June 29. Had the vendor been honest as to the date of shipment, and answered my e-mail queries, all this time wasting mess could have been avoided. This organization is a mess, never again will I place an order. They are unable to communicate effectively with the customer.
Verified Buyer
purchased on 15/07/2016
Answer from 1001hobbies
Dear customer, Your order was sent on the 6th of July, 5 working days after you placed your order, and delivered on the 18 of July. Please note that the shipping by letter is longer than DHL or Fedex. We apologize for the delay. Best regards, Customer service 1001modelkits
5
/5
★★★★★
Very good product and fast shipping!
Verifizierter Käufer
purchased on 15/07/2016
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4
/5
★★★★☆
Gladly again!
Verifizierter Käufer
purchased on 15/07/2016
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