/5
★★★★☆
based on 37064 reviews published
★★★★☆
based on 37064 reviews published
Latest customer reviews
2
/5
★★☆☆☆
The package arrived in very bad condition and the assembly pieces all detached from where they were supposed to be!!!
Acquirente Verificato
purchased on 27/02/2016
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1
/5
★☆☆☆☆
No product, no refund, no contact Ordered December 2, 2015. Was to be a Christmas gift. Couple days before Christmas I emailed. They said order was still being completed. No sign of order in January 2016. Tried contacting them again by email and phone. No return of phone calls or emails. No refund !!!! Horrible company. Absolutely the worst company I have ever dealt with!!!!!!
Verified Buyer
purchased on 27/02/2016
4
/5
★★★★☆
I made the reservation of a model through this page last week and I already have it at home. Approximate shipment in about 10 days but they notify you in advance. At all times you receive emails about the status of your order. Perhaps a little expensive shipping costs in relation to the time it takes to arrive.
Comprador Verificado
purchased on 26/02/2016
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5
/5
★★★★★
Correct shipment conforms to my request maybe a little long for delivery
Acheteur Vérifié
purchased on 26/02/2016
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5
/5
★★★★★
Fast follow-up of the transaction impeccable very professional salesman with all my remerçiemen
Acheteur Vérifié
purchased on 26/02/2016
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3
/5
★★★☆☆
The 1001 maquettes site is very good in itself, but the delivery time is too long! I'm being asked to rate the site even though I haven't received my last order yet.
Acheteur Vérifié
purchased on 25/02/2016
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1
/5
★☆☆☆☆
Non-existant customer service. I placed an order for an item in error and tried to contact 1001 Modelkits. I phoned them four times and never got an answer. I sent two emails via the site's online message app requesting a change to the order. No reply. Now I get a message nine days later saying they shipped the order before reading my change request. I will NOT order from this company again. I need to know I can contact someone if I have a problem or question, and 1001 Modelkits does not fill that bill.
Verified Buyer
purchased on 25/02/2016
1
/5
★☆☆☆☆
Non-existant customer service. I placed an order for an item in error and tried to contact 1001 Modelkits. I phoned them four times and never got an answer. I sent two emails via the site's online message app requesting a change to the order. No reply. Now I get a message nine days later saying they shipped the order before reading my change request. I will NOT order from this company again. I need to know I can contact someone if I have a problem or question, and 1001 Modelkits does not fill that bill.
Acheteur Vérifié
purchased on 25/02/2016
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5
/5
★★★★★
Compliant order tracking and fast parcel relay delivery
Acheteur Vérifié
purchased on 25/02/2016
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5
/5
★★★★★
NO SURPRISES
Acheteur Vérifié
purchased on 25/02/2016
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2
/5
★★☆☆☆
I paid for an express service and after 48 hours the order is still not shipped. I have even contacted them and they do not respond. I have opened a dispute with Paypal to see if they now respond. I add after their response: I am not going to modify anything so that everything is reflected. Once I opened the dispute they have put the order as shipped. I paid a higher price for it to be urgent by DHL and with tracking number which they did not provide me and also sent by Correos. I sent them two emails on their website to which they have not responded. Now tell me how you intend to defend your""Efficient customer service"" that you put on your website. Be thankful that I am not going to claim a measly £3 extra that I paid for a courier service that I did not receive and that I have upgraded my rating to 2 stars instead of 1 as it was before. Greetings and until
Comprador Verificado
purchased on 24/02/2016
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5
/5
★★★★★
Great service Service was great, very quick.
Verified Buyer
purchased on 24/02/2016
5
/5
★★★★★
Great service Service was great, very quick.
Acheteur Vérifié
purchased on 24/02/2016
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3
/5
★★★☆☆
The site should be improved to refuse orders if out of stock, rather than letting customers pay, especially with the chronopost option, which means an emergency (birthday) to warn several days later that the item is out of stock.
Acheteur Vérifié
purchased on 23/02/2016
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5
/5
★★★★★
All order returns
Acheteur Vérifié
purchased on 23/02/2016
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2
/5
★★☆☆☆
Description of product on website is completely misleading I ordered the 1:72 EDUARD 7503 Figure RFC crew 1917. In their product description: I copied and pasted this from their site: Type of product : Model figures The figurines are sold in boxes with several figures: - in the 1:72 scale, the boxes usually contain 40-50 figurine soldiers, or 15 cavalry figurines. In reality, there were only 6 figurines. At $13.99 plus shipping, this is way too expensive and not as described. It was a rip off!
Acheteur Vérifié
purchased on 22/02/2016
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Answer from 1001hobbies
Dear customer, As indicated, ""the boxes USUALLY contain 40-50 figurine soldiers"", however please note the number of figurines also depend on the product's price as smaller boxes like the one you purchased will contain fewer figurines. We apologize for the inconvenience and sent you a discount voucher as a compensation. Best regards, The 1001modelkits team
5
/5
★★★★★
Very good online store. Great variety and very good prices. Very fast shipping. 100% recommended.
Comprador Verificado
purchased on 22/02/2016
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4
/5
★★★★☆
Everything went really well and the goods were great. Only the delivery took a very long time.
Verifizierter Käufer
purchased on 22/02/2016
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2
/5
★★☆☆☆
Description of product on website is completely misleading I ordered the 1:72 EDUARD 7503 Figure RFC crew 1917. In their product description: I copied and pasted this from their site: Type of product : Model figures The figurines are sold in boxes with several figures: - in the 1:72 scale, the boxes usually contain 40-50 figurine soldiers, or 15 cavalry figurines. In reality, there were only 6 figurines. At $13.99 plus shipping, this is way too expensive and not as described. It was a rip off!
Verified Buyer
purchased on 22/02/2016
Answer from 1001hobbies
Dear customer, As indicated, ""the boxes USUALLY contain 40-50 figurine soldiers"", however please note the number of figurines also depend on the product's price as smaller boxes like the one you purchased will contain fewer figurines. We apologize for the inconvenience and sent you a discount voucher as a compensation. Best regards, The 1001modelkits team
5
/5
★★★★★
First order on this site. The choice and prices seem very interesting. Delivery on time and even ahead of the date initially announced. Not disappointed and I'm ready to recommend this site to others.
Acheteur Vérifié
purchased on 22/02/2016
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5
/5
★★★★★
Delivery quality price nothing to redi
Acheteur Vérifié
purchased on 22/02/2016
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4
/5
★★★★☆
Satisfied with the products of my order but the parcel was badly closed the adhesive tape was badly co
Acheteur Vérifié
purchased on 22/02/2016
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5
/5
★★★★★
I have ordered twice recently and everything has worked well.
Acheteur Vérifié
purchased on 22/02/2016
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3
/5
★★★☆☆
Takes to long too get takes to long too get
Verified Buyer
purchased on 20/02/2016
3
/5
★★★☆☆
Takes to long too get takes to long too get
Acheteur Vérifié
purchased on 20/02/2016
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5
/5
★★★★★
The only downside is the delivery time, which I find a bit long.
Acheteur Vérifié
purchased on 20/02/2016
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5
/5
★★★★★
Well the order impeccably packed super I would recommend on this site
Acheteur Vérifié
purchased on 20/02/2016
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4
/5
★★★★☆
Large selection Fast order processing
Acheteur Vérifié
purchased on 20/02/2016
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5
/5
★★★★★
Si vous faites des maquettes moto prenez chez eux ils sont très bon et leurs maquettes sont très bien a part comme pour moi n'oulier pas de prendre la peinture pour certaines maquettes ile le disent qu'il y a la peinture d'autre non .en avant les maquettistes.bonne journ
Acheteur Vérifié
purchased on 20/02/2016
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5
/5
★★★★★
Smooth International Transaction Ordered large-scale decals that I was having trouble finding in stock at domestic retailers. Web site was easy to use, payment was simple, and shipping was fast. Received items quickly and in great shape. Thanks again for a terrific international transaction!
Verified Buyer
purchased on 19/02/2016