4.2/5
★★★★☆
based on 36834 reviews published

Latest customer reviews

5 /5
★★★★★
Very good site offering a wide range of products fast and reliable shipping
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Acheteur Vérifié
purchased on 15/12/2015
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2 /5
★★☆☆☆
I bought some paintings all of them marked as available on Wednesday December 2 until day 5 are not marked c""sent"" and to day 13 still waiting to receive it.
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Comprador Verificado
purchased on 13/12/2015
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5 /5
★★★★★
Very well in the next few days more new orders voila
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Acheteur Vérifié
purchased on 13/12/2015
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5 /5
★★★★★
Très sastifait livraison au bout de 2 jours de commande tres bonne qualité niveau maquette camion merci a bientot
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Acheteur Vérifié
purchased on 13/12/2015
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5 /5
★★★★★
Perfect transaction. No surprises. Deadline met.
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Acheteur Vérifié
purchased on 13/12/2015
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3 /5
★★★☆☆
Too long a delay
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Acheteur Vérifié
purchased on 12/12/2015
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5 /5
★★★★★
Fairly complete site Fast delivery and perfect reception
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Acheteur Vérifié
purchased on 10/12/2015
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1 /5
★☆☆☆☆
Missing products and deliveries that take too long Even if the after-sales service was courteous, the reaction and dispatch of parcels takes too long .
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Acheteur Vérifié
purchased on 10/12/2015
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5 /5
★★★★★
Transaction without hassle and product perfect many thanks, product spot on
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Verified Buyer
purchased on 09/12/2015
4 /5
★★★★☆
Great service Placed model order and very happy with service. Good ongoing feedback with regards to status of order. Order is yet to be received but happy customer so far.
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Verified Buyer
purchased on 09/12/2015
4 /5
★★★★☆
Very good, professional telephone service with the right answers. It's a pity that delivery with mondial relay is so shabby. I still haven't received my parcel and that doesn't make me want to recommend it because I could have received it faster aill
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Acheteur Vérifié
purchased on 09/12/2015
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5 /5
★★★★★
Transaction without hassle and product perfect many thanks, product spot on
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Acheteur Vérifié
purchased on 09/12/2015
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4 /5
★★★★☆
Great service Placed model order and very happy with service. Good ongoing feedback with regards to status of order. Order is yet to be received but happy customer so far.
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Acheteur Vérifié
purchased on 09/12/2015
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5 /5
★★★★★
Super model with everything!
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Acheteur Vérifié
purchased on 09/12/2015
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4 /5
★★★★☆
Wouldn't hesitate to buy again from them! I bought some decals and even with the language barrier (order processed in French) and weird invoicing the price I paid was correct. This was explained in an email they returned upon my query. It took 4.5 weeks to get the item but was well worth the wait considering it cost me 1/2 as much. I would use them again.
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Verified Buyer
purchased on 08/12/2015
4 /5
★★★★☆
Wouldn't hesitate to buy again from them! I bought some decals and even with the language barrier (order processed in French) and weird invoicing the price I paid was correct. This was explained in an email they returned upon my query. It took 4.5 weeks to get the item but was well worth the wait considering it cost me 1/2 as much. I would use them again.
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Acheteur Vérifié
purchased on 08/12/2015
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1 /5
★☆☆☆☆
If there was only one word it would be ""scandalous""! Explanation: I place an order with several items. A few days later I get an e-mail about a product that's out of stock. OK, that can happen. I was told that my order was being prepared. Less than a week later the product is in stock, I recommend it, shipping costs to be paid again of course! Then it goes on, several products that were in stock on the day of my order are out of stock! Again waiting, then the products are in stock, strange these stock movements! I still recommend it! In short after more than a month I received my products but in 3 times!!!! They will have a customer in
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Acheteur Vérifié
purchased on 08/12/2015
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1 /5
★☆☆☆☆
I can almost copy and paste a recent negative review. I ordered a model on the site for a birthday. The order was placed on November 07, 2015, and the item was in stock and therefore available within 8 days. To date, December 07, 2015, nothing has happened: I've sent multiple emails and called several times, and the answer has always been that the item is in transit (I suppose it's been on a snail's back for 1 month), with no really valid explanation and a thousand excuses: there was an inventory holiday, a very nice offer to send it to me by Colissimo, but the Colissimo has never arrived ... During all this time, and even today, the article is noted as available on the site. The amount of the order was immediately debited: 203 euros I deduce that this site is not reliable since it is a review already written by other people. In the meantime, I had to order another m""rue des maquette"" In short, I'm very disappointed by this site! and yet I was accommodating and patient.
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Acheteur Vérifié
purchased on 07/12/2015
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1 /5
★☆☆☆☆
Very bad judgment. More than a month after ordering, I have not received anything. My emailed requests have never been answered. Apparently the package was returned to the sender for incomplete addresses. I, however, provided them with the accurate address.
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Acquirente Verificato
purchased on 07/12/2015
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5 /5
★★★★★
Dear friends of 1001 Maquettes, Santa Claus has found everything he needs. However, he asked me to tell you that he would like to find more products from the Verlinden range on your site. Sincerely JP Bo
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Acheteur Vérifié
purchased on 06/12/2015
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4 /5
★★★★☆
Everything went super smoothly except for a slight delay in delivery (compared to the time initially announced) and a major problem with the delivery point (unimaginably rude and seriously incompetent person: seriously avoid it, remove it from your order).
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Acheteur Vérifié
purchased on 06/12/2015
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5 /5
★★★★★
Great site for models. Nothing to say
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Acheteur Vérifié
purchased on 06/12/2015
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1 /5
★☆☆☆☆
I get these notices about my shipment but my package has not arrived !!!!!!! Where is my package ?????????????????????????????
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Verified Buyer
purchased on 04/12/2015
1 /5
★☆☆☆☆
They have not met the delivery deadlines and the worst thing is that they do not give any visibility on the status of the order. After sending 2 written messages, one through their website and another by email and after calling several times to the 2 phone numbers they have and not getting through to anyone, I have decided to cancel my order and request my money back. Very dissatisfied
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Comprador Verificado
purchased on 04/12/2015
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5 /5
★★★★★
On-time delivery and impeccable packaging
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Acheteur Vérifié
purchased on 04/12/2015
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4 /5
★★★★☆
Delivery a little long but product top!
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Acheteur Vérifié
purchased on 04/12/2015
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1 /5
★☆☆☆☆
I get these notices about my shipment but my package has not arrived !!!!!!! Where is my package ?????????????????????????????
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Acheteur Vérifié
purchased on 04/12/2015
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1 /5
★☆☆☆☆
I ordered a 124 scale car a Jaguar E type from Hellerthe order was placed on November 4, 2015 expected time for delivery 79 working days to date December 2, 2015 I have still not received anything. On November 30 I forwarded an email with inquiries about my order which they were careful not to respond to. This is the first time I purchased from them but I think it will also be the last. Last year I ordered a kit from a store in Hong Kong23 days later I had the box at home.........si but Hong Kong is on the other side of the earth!!!!
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Acquirente Verificato
purchased on 02/12/2015
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1 /5
★☆☆☆☆
Better chance of seeing pigs fly than seeing your order. I placed an order on Oct. 22, 2015 for my elderly grandfather. As of November 29, 2015 I have not received my package or any response from the company into the whereabouts of the package. In fact, my order is still listed as being processed. Like many of their other customers, I think I have fallen victim to a scam where they say the item is in stock, but it actually isn't. My poor grandfather is very irritated. At this point I just want my money back so my grandfather will get off my back and I can order the product somewhere else. I have sent 3 emails, 2 where sent today. Their excellent customer service is a sham. Customer service is only available 2 hours a day in an unknown timezone if you speak French.
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Acheteur Vérifié
purchased on 01/12/2015
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5 /5
★★★★★
Delivery received well packaged (the gift wrap survived the trip). waiting time more than correct (less than a week) in standard delivery. nickel don
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Acheteur Vérifié
purchased on 01/12/2015
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