/5
★★★★☆
based on 36834 reviews published
★★★★☆
based on 36834 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
Non Arrival of Goods Order acknowledged by 1001 kits on 19/08/2015. Chase e-mail to their customer services sent 16/09/2015 Still awaiting goods or a response to my e-mail
Verified Buyer
purchased on 21/09/2015
Answer from 1001hobbies
Dear customer, Unfortunately the item you ordered appears to be out of stock. We will thus refund your order as soon as possible. We apologize for the inconvenience and hope you will reconsider your evaluation once the refund has been issued. Best regards, Customer service
1
/5
★☆☆☆☆
On 2772015 I purchased and regularly paid goods never received.The most shameful thing is their silence limited to two emails ''We will contact our logistics'' INEFFICIENCY OR REAL SCAMMERS? Contacted constantlyileguided constantly
Acquirente Verificato
purchased on 21/09/2015
Translated review
4
/5
★★★★☆
Good delivery service ok but more description of box contents would be welcome...
Acheteur Vérifié
purchased on 21/09/2015
Translated review
3
/5
★★★☆☆
On 070915 I placed an order for 2 sheets of decals with the little green logo ""in stock&available within 24h"". It was put into the distribution circuit (priority mail) on 140915 (green logo !!!!) and the envelope arrived on 210915. Fortunately it was priority mail. Bravo la poste!
Acheteur Vérifié
purchased on 21/09/2015
Translated review
1
/5
★☆☆☆☆
Delivery much too long
Acheteur Vérifié
purchased on 20/09/2015
Translated review
5
/5
★★★★★
My order was carried out as quickly as possible, with reliability and a real concern for quality. But what sets 1001 maquettes apart is the step-by-step e-mail communication: order received, package ready, dispatch soon to be dispatched, etc. This is how you reassure and finally satisfy your customer.
Acheteur Vérifié
purchased on 20/09/2015
Translated review
5
/5
★★★★★
Nothing to say!! perfect delivery. bravo to 1001 maquette
Acheteur Vérifié
purchased on 19/09/2015
Translated review
2
/5
★★☆☆☆
Two weeks! Still no delivery of order. Ordered supplies from their site that were marked as in-stock. Order has been sitting in the ""Being Processed"" state now for over 2 weeks after I've been charged. No updates, no back ordered notifications, NOTHING. About ready to file a claim with PayPal on this one. Be wary of this company's order fulfillment time.
Acheteur Vérifié
purchased on 19/09/2015
Translated review
3
/5
★★★☆☆
Order dispatch takes far too long
Acheteur Vérifié
purchased on 19/09/2015
Translated review
5
/5
★★★★★
All it took was a few clicks and everything became a dream. Bravo for your thoroughness. Thank you for your professionalism.
Acheteur Vérifié
purchased on 19/09/2015
Translated review
2
/5
★★☆☆☆
Two weeks! Still no delivery of order. Ordered supplies from their site that were marked as in-stock. Order has been sitting in the ""Being Processed"" state now for over 2 weeks after I've been charged. No updates, no back ordered notifications, NOTHING. About ready to file a claim with PayPal on this one. Be wary of this company's order fulfillment time.
Verified Buyer
purchased on 19/09/2015
2
/5
★★☆☆☆
Delivery Order placed 7th Sept, now 18th September still no sign of my order, I'm not a happy bunny
Acheteur Vérifié
purchased on 18/09/2015
Translated review
5
/5
★★★★★
Great products!
Acheteur Vérifié
purchased on 18/09/2015
Translated review
1
/5
★☆☆☆☆
Order placed on 809 Nothing in my mailbox on 1809 So for the rating we'll pass..... not. I'll go to a supply store and save myself the trouble. Sincerely
Acheteur Vérifié
purchased on 18/09/2015
Translated review
2
/5
★★☆☆☆
Very disappointed. i ordered a car model in one color for a gift. i received this model in another color. i contacted customer service by email. for a ""reacti"" (as noted on the site) 24 hours passed and no answer to my request.
Acheteur Vérifié
purchased on 18/09/2015
Translated review
5
/5
★★★★★
The parcel arrived quickly. Brav
Acheteur Vérifié
purchased on 18/09/2015
Translated review
2
/5
★★☆☆☆
Delivery Order placed 7th Sept, now 18th September still no sign of my order, I'm not a happy bunny
Verified Buyer
purchased on 18/09/2015
1
/5
★☆☆☆☆
Ordered on 01.09 and paid immediately. But no goods have arrived to date. You can also send the customer shipping number but this is not the case. calls are pushed away and if you write to them no reaction. Not recommendable.
Verifizierter Käufer
purchased on 18/09/2015
Translated review
4
/5
★★★★☆
5 star price, 2 star customer service The price is really good, so I am OK with the LONG waiting period. But customer service is bad, when I told them my items are damaged, they replied my VERY slowly, although they did send me replacement parts. They don't even inform me that they are sending the replacement. Overall I am pretty happy now, because I got my replacement(still pretty slow), and the price is REALLY good!
Verified Buyer
purchased on 17/09/2015
Answer from 1001hobbies
Dear customer, After receiving your pictures we asked our supplier to send you replacement parts and informed you about it. Do not hesitate to contact us again if you need any help. We hope you will acknowledge this and reconsider your evaluation. Best regards, Customer service
4
/5
★★★★☆
5 star price, 2 star customer service The price is really good, so I am OK with the LONG waiting period. But customer service is bad, when I told them my items are damaged, they replied my VERY slowly, although they did send me replacement parts. They don't even inform me that they are sending the replacement. Overall I am pretty happy now, because I got my replacement(still pretty slow), and the price is REALLY good!
Acheteur Vérifié
purchased on 17/09/2015
Translated review
Answer from 1001hobbies
Dear customer, After receiving your pictures we asked our supplier to send you replacement parts and informed you about it. Do not hesitate to contact us again if you need any help. We hope you will acknowledge this and reconsider your evaluation. Best regards, Customer service
5
/5
★★★★★
I recommend 1001 maquette for those who are like me enthusiasts I find that there is a choice at interesting prices and that deliveries are respectedÃ
Acheteur Vérifié
purchased on 16/09/2015
Translated review
5
/5
★★★★★
Very good i wuz very pleased will deal with them again
Acheteur Vérifié
purchased on 16/09/2015
Translated review
5
/5
★★★★★
Very good i wuz very pleased will deal with them again
Verified Buyer
purchased on 16/09/2015
3
/5
★★★☆☆
I found wagons for the model railroad here that are no longer available anywhere else. However, it is not true that the goods are dispatched within two days. It was more like two weeks. So if you are looking for a rare model, this is the right place. However, you have to be patient.
Verifizierter Käufer
purchased on 16/09/2015
Translated review
3
/5
★★★☆☆
Good overall experience, could improve the shipping time.
Comprador Verificado
purchased on 15/09/2015
Translated review
4
/5
★★★★☆
Delivery was good. Assembly is already underway.
Verifizierter Käufer
purchased on 15/09/2015
Translated review
5
/5
★★★★★
Parcel received quickly well protected.nothing to criticize m
Acheteur Vérifié
purchased on 13/09/2015
Translated review
5
/5
★★★★★
Order received on time I am satisfied with the seriousness of 1001 maquet
Acheteur Vérifié
purchased on 12/09/2015
Translated review
3
/5
★★★☆☆
Large, well-stocked boxdoubts about the state of the stock when an order is placedno verbal communication possible to obtain information about an order that is not delivered within a reasonable time (more than 15 days).As it stands I would not recommend 1001 and a model as a preferred supplier.I may change my mind if I receive news of my order 64512 which was settled on 26.08.1
Acheteur Vérifié
purchased on 11/09/2015
Translated review
3
/5
★★★☆☆
Good quality product - delayed delivery. Slight damage to corner of book but not serious. Otherwise quality of book as supplied was acceptable. Delivery was quoted on website as 5-6 days but took nearer to two weeks and needed chasing up. Opted for tracker on delivery but information provided was very limited and no explanation or warning given for delay experienced in delivery.
Acheteur Vérifié
purchased on 11/09/2015
Translated review