/5
★★★★☆
based on 37064 reviews published
★★★★☆
based on 37064 reviews published
Latest customer reviews
5
/5
★★★★★
Package received on time and conforms to order. Packaging impeccable
Acheteur Vérifié
purchased on 17/01/2016
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4
/5
★★★★☆
I was having a hard time finding it on that scale but they have it all! shipping maybe a little late but that I guess was beyond their control taken care of the packaging and great product: serious stuff.
Acquirente Verificato
purchased on 17/01/2016
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1
/5
★☆☆☆☆
Order (E4KZT6RXN) placed over a month ago and still not sent (no reply to my emails). What's more, the merchant is asking you to place a new order for missing items (even though they are indicated as available on his site), with the items already paid for being returned to you, but with new shipping costs to be paid by you, knowing that the shipping costs are double the amount of the items ordered and that, for me, 4 items are missing (in addition to the order that was not sent), I'm looking at 15 euros in shipping costs for items that have already been paid for. If they're dealing with customers who place large orders like the one I placed (over 160 euros), their store won't last long. For my part, this is the last time I'll be ordering from this site.
Acheteur Vérifié
purchased on 16/01/2016
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5
/5
★★★★★
Fast paint order with exemplary tracking
Acheteur Vérifié
purchased on 16/01/2016
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3
/5
★★★☆☆
Paris to Saint Etienne 10 days London to Saint Etienne less than 2 days For two orders of the same type on the same day Where's the mistake?
Acheteur Vérifié
purchased on 16/01/2016
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5
/5
★★★★★
CHEAP AND EFFICIENT IN SHIPPING REALLY GOOD
Acquirente Verificato
purchased on 16/01/2016
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5
/5
★★★★★
Very satisfied with 1001 maquettes order sent quickly
Acheteur Vérifié
purchased on 14/01/2016
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5
/5
★★★★★
Military model Fast delivery excellent product
Acheteur Vérifié
purchased on 14/01/2016
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1
/5
★☆☆☆☆
Hello I ordered two models at the beginning of November. I waited more than a month for delivery (10 days announced on your site) to realize that one of the two articles did not correspond to my wishes. You sent me a colissimo return label (French postal service) even though I live in Belgium. I managed to get a friend who was going to spend a few days in France to make the return and colissimo announced that you had indeed received the package on 31122015. Since then I've had 2 emails 1 voicemail 1 chat with no response from you in order to get my order refunded. Who are we kidding? Not a single piece of information. Not a single message. Not a single reply to my requests... I don't like to give negative reviews because I believe that everyone has to work and a negative review isn't necessarily the best publicity for a company, but you've crossed the line here. Please contact me as I will be filing a complaint for theft and fraud with the appropriate authorities at the end of the week.
Acheteur Vérifié
purchased on 14/01/2016
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1
/5
★☆☆☆☆
Missing and broken parts. When I received my model, it had 1 broken part and 2 missing parts.. I contacted the company. They said they would send the parts. Still no parts after several months. I contacted again. They said send photos of the parts from the assembly sheet with parts circled. Still no parts after more months. I contacted again, now they won't answer me. It has now been over a year.
Acheteur Vérifié
purchased on 14/01/2016
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1
/5
★☆☆☆☆
Missing and broken parts. When I received my model, it had 1 broken part and 2 missing parts.. I contacted the company. They said they would send the parts. Still no parts after several months. I contacted again. They said send photos of the parts from the assembly sheet with parts circled. Still no parts after more months. I contacted again, now they won't answer me. It has now been over a year.
Verified Buyer
purchased on 14/01/2016
5
/5
★★★★★
Military model Fast delivery excellent product
Verified Buyer
purchased on 14/01/2016
4
/5
★★★★☆
It would be nice to pass on all the new products according to the brand that the customer is used to ordering.
Acheteur Vérifié
purchased on 13/01/2016
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2
/5
★★☆☆☆
I placed an order almost 2 weeks ago and still haven't received anything.
Comprador Verificado
purchased on 13/01/2016
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5
/5
★★★★★
I am very satisfied with the quality of the site provided and practical in choosing products to buy. Congratulations.
Acquirente Verificato
purchased on 13/01/2016
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4
/5
★★★★☆
A wide variety of products allows me to meet my needs the price is good although it could be lower the delivery time could be faster however it still remains the best site for selling models that I have so far found. Cpmpliments
Acquirente Verificato
purchased on 13/01/2016
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4
/5
★★★★☆
My parcel was delivered on time and I am very satisfied with the products.
Acheteur Vérifié
purchased on 12/01/2016
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5
/5
★★★★★
Excellent products fast delivery on time I recommend
Acheteur Vérifié
purchased on 12/01/2016
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2
/5
★★☆☆☆
Hello My last order (72365) was the subject of a delivery error having received the reference EDEX305 instead of the reference EDCX305. The error may be understandable given the similarity of the references, but the 2 products (photo-cuts) are totally different. What's unacceptable is that customer service/contact is totally non-existent: no one answers the phone (answering machine 24 hours a day) and no calls following a message left on voicemail. What's more, there's no response to the written messages left on the site. I therefore strongly advise against ordering! Delivery times are acceptable, but if your delivery doesn't correspond to your order, you'll only have your eyes to cry! What's more, in the event of unavailability (even though the order states otherwise), a credit note will be issued.
Acheteur Vérifié
purchased on 12/01/2016
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3
/5
★★★☆☆
Mismanagement of product references in an order for a customer. example: I've received my order but it's missing two jars of NOIR MAT ref: HU033 paint, which I still haven't received to this day? and which I'd like to order.
Acheteur Vérifié
purchased on 12/01/2016
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5
/5
★★★★★
Very good material moreover received very v
Acheteur Vérifié
purchased on 11/01/2016
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4
/5
★★★★☆
This command passed without problems excpt perhaps my error with the Bons de reduction But there is still a serious problem with the previous command No 56454 i have never recieved the Pagini Zonda 5MO50094 which was a part of 3 one could not be supplied and i recieved a bon de reduction You admitted in Aout there had been an error and the missing article would be sent as soon as it is now Jan 2016 !! and i have had no reply from you Please sort this out !
Acheteur Vérifié
purchased on 11/01/2016
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5
/5
★★★★★
Satisfactory processing and delivery of my order The price of the product may be a little high.
Acheteur Vérifié
purchased on 09/01/2016
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1
/5
★☆☆☆☆
Rotten Service Was not told product was OOS when ordering. After 10 days e-mailed 1001 to find that they were waiting for stock. Useless as item was intended as a Christmas present Would never order from this site again
Acheteur Vérifié
purchased on 09/01/2016
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5
/5
★★★★★
Everything has been correct in relation to my order, the article fits faithfully to the description. a good store for those of us who are dedicated to model making and handicrafts.
Comprador Verificado
purchased on 09/01/2016
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1
/5
★☆☆☆☆
Rotten Service Was not told product was OOS when ordering. After 10 days e-mailed 1001 to find that they were waiting for stock. Useless as item was intended as a Christmas present Would never order from this site again
Verified Buyer
purchased on 09/01/2016
5
/5
★★★★★
Nothing to say again everything went well
Acheteur Vérifié
purchased on 08/01/2016
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5
/5
★★★★★
I would recommend it without hesitation.
Acheteur Vérifié
purchased on 08/01/2016
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4
/5
★★★★☆
Fast delivery and correct packaging
Acheteur Vérifié
purchased on 08/01/2016
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1
/5
★☆☆☆☆
I placed the order on November 29, 2015 and received the goods on January 8, 2016. Unacceptable. I wrote to the people at 1001 via the site 3 times receiving a vague response only to the first message. Poor support. I will never buy from this site again
Acquirente Verificato
purchased on 08/01/2016
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