/5
★★★★☆
based on 37064 reviews published
★★★★☆
based on 37064 reviews published
Latest customer reviews
5
/5
★★★★★
Excellent service. Excellent, fast service.
Verified Buyer
purchased on 13/11/2015
4
/5
★★★★☆
A little long from order to delivery
Acheteur Vérifié
purchased on 13/11/2015
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5
/5
★★★★★
Excellent service. Excellent, fast service.
Acheteur Vérifié
purchased on 13/11/2015
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4
/5
★★★★☆
Good source for special kits
Verifizierter Käufer
purchased on 12/11/2015
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5
/5
★★★★★
Hello fast delivery and excellent value for money
Acheteur Vérifié
purchased on 09/11/2015
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5
/5
★★★★★
Product easy to find in stock. Delivery well done
Acheteur Vérifié
purchased on 08/11/2015
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5
/5
★★★★★
Order processed very quickly by colissimo at no extra cost! i recommend vivem
Acheteur Vérifié
purchased on 08/11/2015
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3
/5
★★★☆☆
The order was placed at the end of September and the product was delivered only after 22 days but the delivery charges did not change! Impossible to get them on the phone or by internet, I received the same answer three times, simply copied and pasted. Finally the product arrived well packed, nothing to say. I have the impression that they don't have enough stock but consequently they shouldn't charge for deliveries.
Acheteur Vérifié
purchased on 07/11/2015
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4
/5
★★★★☆
All good prices and fast shipping. Only downside: Slow communication by ema
Comprador Verificado
purchased on 05/11/2015
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5
/5
★★★★★
The fact of having bought two units of the Chevrolet Bel Air of 1957 has been motivated because in the family we have a four-door without picket between the windows of the doors so that when lowering them is all the space from front to back free the car is pink with a lilac hue and ivory roof but has been standing in the garage for about 20 years is impeccable as in Salamanca is a dry climate and therefore has no rust on your body. Thank you for allowing me to offer this opi
Comprador Verificado
purchased on 05/11/2015
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5
/5
★★★★★
Very fast order processing and very serious follow-up. Very good communication and very timely advice. Very serious vpc site. Very friendly customer service.
Acheteur Vérifié
purchased on 04/11/2015
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5
/5
★★★★★
Serious store delivery 3 days thank you 1001 maquettes
Acheteur Vérifié
purchased on 04/11/2015
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4
/5
★★★★☆
Very good choice of models on your site.
Acheteur Vérifié
purchased on 04/11/2015
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5
/5
★★★★★
The maketas are superb and the orders arrived well and promptly.
Comprador Verificado
purchased on 03/11/2015
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1
/5
★☆☆☆☆
They charge you the shipping costs to send it to you urgently and you arrive 2 weeks later you make the claim.y.ni caso!!!! The merchandise also arrives in poor condition a fraud!
Comprador Verificado
purchased on 31/10/2015
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5
/5
★★★★★
I have ordered Acrylic Model Gunze Sangyo. Simple order, wide selection, fast delivery (3 days).
Acheteur Vérifié
purchased on 31/10/2015
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5
/5
★★★★★
Products delivered on time and as ordered m
Acheteur Vérifié
purchased on 29/10/2015
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1
/5
★☆☆☆☆
I have only made one purchase but have not had a good experience. I ordered the package by express delivery 2 or 3 days ago and it still hasn't arrived for a week. It was to make a gift and the date has already passed.
Comprador Verificado
purchased on 27/10/2015
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4
/5
★★★★☆
Very good site order and fast reception nevertheless high price
Acheteur Vérifié
purchased on 27/10/2015
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1
/5
★☆☆☆☆
Poor customer service Like so many of the other reviewers, I placed an order on 6/20/15, my order was suppose to ship between 8/7 & 10/7, I have not received my order, my status also has not changed. I've sent emails and received no response, tried the phone number, which has an amazingly short 2 hour window to call, but then I don't speak French so it's useless. This has to be the worse customer service I have ever experienced.
Verified Buyer
purchased on 26/10/2015
Answer from 1001hobbies
Dear customer, Unfortunately the product you ordered was out of stock and could not be resupplied from our suppliers. We apologize for the inconvenience. Best regards, Customer Service
1
/5
★☆☆☆☆
Poor customer service Like so many of the other reviewers, I placed an order on 6/20/15, my order was suppose to ship between 8/7 & 10/7, I have not received my order, my status also has not changed. I've sent emails and received no response, tried the phone number, which has an amazingly short 2 hour window to call, but then I don't speak French so it's useless. This has to be the worst customer service I have ever experienced.
Acheteur Vérifié
purchased on 26/10/2015
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Answer from 1001hobbies
Dear customer, Unfortunately the product you ordered was out of stock and could not be resupplied from our suppliers. We apologize for the inconvenience. Best regards, Customer Service
5
/5
★★★★★
Simple order very good order tracking (e-mail and sms) well done parcel arrived in good condition
Acheteur Vérifié
purchased on 26/10/2015
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5
/5
★★★★★
Very good no problem
Acheteur Vérifié
purchased on 26/10/2015
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5
/5
★★★★★
The decals exceeded my expectations many times over and the delivery was very fast and cheap. I can only recommend 1001 Modellbau and I will be happy to buy here again.
Verifizierter Käufer
purchased on 26/10/2015
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4
/5
★★★★☆
Excellent experience
Acquirente Verificato
purchased on 26/10/2015
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5
/5
★★★★★
Fast and word vre I recommend it
Acquirente Verificato
purchased on 22/10/2015
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5
/5
★★★★★
Fast delivery of the products ordered, all well packaged. I am very satisfied
Acheteur Vérifié
purchased on 21/10/2015
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5
/5
★★★★★
Good products delivered promptly.shipping costs a little high for the price of the merchandise ordered.
Acheteur Vérifié
purchased on 21/10/2015
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1
/5
★☆☆☆☆
No contact. No return call or email. No shipping or tracking info. I placed an order on 10-1-15 and received an email with the corresponding reference number. Enclosed in this email was the date of delivery being between 10-16-15 and 10-20-15. I also paid an upgraded shipping method so a tracking number would be supplied (UPS). However, no tracking number has ever been provided. My payment was processed and completed on 10-1-15 according to the order status on my account. I have patiently waited till today 10-20-15 which is the last day of promised delivery, but no delivery was made. For the last 3 days I have called the contact number which I only get a French answering service and no return call. I have emailed twice with no response, in an attempt to acquire a tracking number or some form of shipping info to conform some sort of progress is being made. I have also called the U.S. contact for returns in Centerton, AR with no success either. My order status has reflected the same message ""order being processed"" for 3 weeks now including after the promised delivery time has expired. If some sort of contact or explanation is not reciprocated, in the next day or so, I will be reporting this practice of customer neglect, and forwarding a copy of all correspondence to my attorney.
Verified Buyer
purchased on 20/10/2015
1
/5
★☆☆☆☆
No contact. No return call or email. No shipping or tracking info. I placed an order on 10-1-15 and received an email with the corresponding reference number. Enclosed in this email was the date of delivery being between 10-16-15 and 10-20-15. I also paid an upgraded shipping method so a tracking number would be supplied (UPS). However, no tracking number has ever been provided. My payment was processed and completed on 10-1-15 according to the order status on my account. I have patiently waited till today 10-20-15 which is the last day of promised delivery, but no delivery was made. For the last 3 days I have called the contact number which I only get a French answering service and no return call. I have emailed twice with no response, in an attempt to acquire a tracking number or some form of shipping info to conform some sort of progress is being made. I have also called the U.S. contact for returns in Centerton, AR with no success either. My order status has reflected the same message ""order being processed"" for 3 weeks now including after the promised delivery time has expired. If some sort of contact or explanation is not reciprocated, in the next day or so, I will be reporting this practice of customer neglect, and forwarding a copy of all correspondence to my attorney.
Acheteur Vérifié
purchased on 20/10/2015
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