/5
★★★★☆
based on 37319 reviews published
★★★★☆
based on 37319 reviews published
Latest customer reviews
2
/5
★★☆☆☆
Customer Service needs lots of improvement Customer service needs to be improved a lot. No one picks up the support phone No one is available to discuss any issue Very sloe response through the on site contact facility Delivery times are not honoured
Verified Buyer
purchased on 21/01/2016
5
/5
★★★★★
Fast shipping
Acheteur Vérifié
purchased on 20/01/2016
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3
/5
★★★☆☆
After having sent 2 mails no new dema command
Acheteur Vérifié
purchased on 20/01/2016
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5
/5
★★★★★
Serious and quickly delivered. Thank you, I recommend
Acheteur Vérifié
purchased on 20/01/2016
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5
/5
★★★★★
Order arrived quickly good communication good products. Nothing to redire
Acheteur Vérifié
purchased on 20/01/2016
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4
/5
★★★★☆
Snowmobile model The item I received was exactly what I wanted. My only suggestion to the company is their website talks about great customer service but when I tried to call the number they gave, I couldn't understand any of the recording. However, I would order from them again.
Acheteur Vérifié
purchased on 20/01/2016
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4
/5
★★★★☆
Good product, as requested. It would have been nice to have some bubble wrap to protect the paint but overall it's well packaged. It's a pity I couldn't cancel an order that hadn't been shipped yet (I had forgotten 2 items and had to pay shipping costs again). But apart from that, the site was perfect and the delivery was good.
Acheteur Vérifié
purchased on 20/01/2016
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3
/5
★★★☆☆
I buy very often onlined from Czechoslovakia for example within 1012 working days I have the goods......here since January 5 (order and payment date)they write to me that they are waiting for their supplier to deliver the kits I ordered:Other online stores have the stockand the sitealways updated. I don't doubt their good faithhave nice merchandise but ....when do I get the stuff?
Acquirente Verificato
purchased on 20/01/2016
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4
/5
★★★★☆
Snowmobile model The item I received was exactly what I wanted. My only suggestion to the company is their website talks about great customer service but when I tried to call the number they gave, I couldn't understand any of the recording. However, I would order from them again.
Verified Buyer
purchased on 20/01/2016
5
/5
★★★★★
I received my order rather than expected a small error that you settle immediately perfect nothing to say thank you very much cordially Mr No
Acheteur Vérifié
purchased on 19/01/2016
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4
/5
★★★★☆
Goods meet expectations perfectly and well packaged Delivery takes quite a long time, however.
Verifizierter Käufer
purchased on 19/01/2016
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5
/5
★★★★★
Super fast delivery and great quality
Verifizierter Käufer
purchased on 19/01/2016
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5
/5
★★★★★
Satisfied with the products and models ordered and with the prompt delivery
Acheteur Vérifié
purchased on 18/01/2016
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5
/5
★★★★★
Fantastic brass Gato propellers. I needed 1/72 brass Gato propellers for my Revell Gato. They arrived today. They are perfect , even counter rotating no less. Couldn't ask for more!
Acheteur Vérifié
purchased on 18/01/2016
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5
/5
★★★★★
Fantastic brass Gato propellers. I needed 1/72 brass Gato propellers for my Revell Gato. They arrived today. They are perfect , even counter rotating no less. Couldn't ask for more!
Verified Buyer
purchased on 18/01/2016
5
/5
★★★★★
Package received on time and conforms to order. Packaging impeccable
Acheteur Vérifié
purchased on 17/01/2016
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4
/5
★★★★☆
I was having a hard time finding it on that scale but they have it all! shipping maybe a little late but that I guess was beyond their control taken care of the packaging and great product: serious stuff.
Acquirente Verificato
purchased on 17/01/2016
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1
/5
★☆☆☆☆
Order (E4KZT6RXN) placed over a month ago and still not sent (no reply to my emails). What's more, the merchant is asking you to place a new order for missing items (even though they are indicated as available on his site), with the items already paid for being returned to you, but with new shipping costs to be paid by you, knowing that the shipping costs are double the amount of the items ordered and that, for me, 4 items are missing (in addition to the order that was not sent), I'm looking at 15 euros in shipping costs for items that have already been paid for. If they're dealing with customers who place large orders like the one I placed (over 160 euros), their store won't last long. For my part, this is the last time I'll be ordering from this site.
Acheteur Vérifié
purchased on 16/01/2016
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5
/5
★★★★★
Fast paint order with exemplary tracking
Acheteur Vérifié
purchased on 16/01/2016
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3
/5
★★★☆☆
Paris to Saint Etienne 10 days London to Saint Etienne less than 2 days For two orders of the same type on the same day Where's the mistake?
Acheteur Vérifié
purchased on 16/01/2016
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5
/5
★★★★★
CHEAP AND EFFICIENT IN SHIPPING REALLY GOOD
Acquirente Verificato
purchased on 16/01/2016
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5
/5
★★★★★
Very satisfied with 1001 maquettes order sent quickly
Acheteur Vérifié
purchased on 14/01/2016
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5
/5
★★★★★
Military model Fast delivery excellent product
Acheteur Vérifié
purchased on 14/01/2016
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1
/5
★☆☆☆☆
Hello I ordered two models at the beginning of November. I waited more than a month for delivery (10 days announced on your site) to realize that one of the two articles did not correspond to my wishes. You sent me a colissimo return label (French postal service) even though I live in Belgium. I managed to get a friend who was going to spend a few days in France to make the return and colissimo announced that you had indeed received the package on 31122015. Since then I've had 2 emails 1 voicemail 1 chat with no response from you in order to get my order refunded. Who are we kidding? Not a single piece of information. Not a single message. Not a single reply to my requests... I don't like to give negative reviews because I believe that everyone has to work and a negative review isn't necessarily the best publicity for a company, but you've crossed the line here. Please contact me as I will be filing a complaint for theft and fraud with the appropriate authorities at the end of the week.
Acheteur Vérifié
purchased on 14/01/2016
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1
/5
★☆☆☆☆
Missing and broken parts. When I received my model, it had 1 broken part and 2 missing parts.. I contacted the company. They said they would send the parts. Still no parts after several months. I contacted again. They said send photos of the parts from the assembly sheet with parts circled. Still no parts after more months. I contacted again, now they won't answer me. It has now been over a year.
Acheteur Vérifié
purchased on 14/01/2016
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1
/5
★☆☆☆☆
Missing and broken parts. When I received my model, it had 1 broken part and 2 missing parts.. I contacted the company. They said they would send the parts. Still no parts after several months. I contacted again. They said send photos of the parts from the assembly sheet with parts circled. Still no parts after more months. I contacted again, now they won't answer me. It has now been over a year.
Verified Buyer
purchased on 14/01/2016
5
/5
★★★★★
Military model Fast delivery excellent product
Verified Buyer
purchased on 14/01/2016
4
/5
★★★★☆
It would be nice to pass on all the new products according to the brand that the customer is used to ordering.
Acheteur Vérifié
purchased on 13/01/2016
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5
/5
★★★★★
I am very satisfied with the quality of the site provided and practical in choosing products to buy. Congratulations.
Acquirente Verificato
purchased on 13/01/2016
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4
/5
★★★★☆
A wide variety of products allows me to meet my needs the price is good although it could be lower the delivery time could be faster however it still remains the best site for selling models that I have so far found. Cpmpliments
Acquirente Verificato
purchased on 13/01/2016
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