/5
★★★★☆
based on 37064 reviews published
★★★★☆
based on 37064 reviews published
Latest customer reviews
2
/5
★★☆☆☆
Two weeks! Still no delivery of order. Ordered supplies from their site that were marked as in-stock. Order has been sitting in the ""Being Processed"" state now for over 2 weeks after I've been charged. No updates, no back ordered notifications, NOTHING. About ready to file a claim with PayPal on this one. Be wary of this company's order fulfillment time.
Verified Buyer
purchased on 19/09/2015
2
/5
★★☆☆☆
Delivery Order placed 7th Sept, now 18th September still no sign of my order, I'm not a happy bunny
Acheteur Vérifié
purchased on 18/09/2015
Translated review
5
/5
★★★★★
Great products!
Acheteur Vérifié
purchased on 18/09/2015
Translated review
1
/5
★☆☆☆☆
Order placed on 809 Nothing in my mailbox on 1809 So for the rating we'll pass..... not. I'll go to a supply store and save myself the trouble. Sincerely
Acheteur Vérifié
purchased on 18/09/2015
Translated review
2
/5
★★☆☆☆
Very disappointed. i ordered a car model in one color for a gift. i received this model in another color. i contacted customer service by email. for a ""reacti"" (as noted on the site) 24 hours passed and no answer to my request.
Acheteur Vérifié
purchased on 18/09/2015
Translated review
5
/5
★★★★★
The parcel arrived quickly. Brav
Acheteur Vérifié
purchased on 18/09/2015
Translated review
2
/5
★★☆☆☆
Delivery Order placed 7th Sept, now 18th September still no sign of my order, I'm not a happy bunny
Verified Buyer
purchased on 18/09/2015
1
/5
★☆☆☆☆
Ordered on 01.09 and paid immediately. But no goods have arrived to date. You can also send the customer shipping number but this is not the case. calls are pushed away and if you write to them no reaction. Not recommendable.
Verifizierter Käufer
purchased on 18/09/2015
Translated review
4
/5
★★★★☆
5 star price, 2 star customer service The price is really good, so I am OK with the LONG waiting period. But customer service is bad, when I told them my items are damaged, they replied my VERY slowly, although they did send me replacement parts. They don't even inform me that they are sending the replacement. Overall I am pretty happy now, because I got my replacement(still pretty slow), and the price is REALLY good!
Verified Buyer
purchased on 17/09/2015
Answer from 1001hobbies
Dear customer, After receiving your pictures we asked our supplier to send you replacement parts and informed you about it. Do not hesitate to contact us again if you need any help. We hope you will acknowledge this and reconsider your evaluation. Best regards, Customer service
4
/5
★★★★☆
5 star price, 2 star customer service The price is really good, so I am OK with the LONG waiting period. But customer service is bad, when I told them my items are damaged, they replied my VERY slowly, although they did send me replacement parts. They don't even inform me that they are sending the replacement. Overall I am pretty happy now, because I got my replacement(still pretty slow), and the price is REALLY good!
Acheteur Vérifié
purchased on 17/09/2015
Translated review
Answer from 1001hobbies
Dear customer, After receiving your pictures we asked our supplier to send you replacement parts and informed you about it. Do not hesitate to contact us again if you need any help. We hope you will acknowledge this and reconsider your evaluation. Best regards, Customer service
5
/5
★★★★★
I recommend 1001 maquette for those who are like me enthusiasts I find that there is a choice at interesting prices and that deliveries are respectedÃ
Acheteur Vérifié
purchased on 16/09/2015
Translated review
5
/5
★★★★★
Very good i wuz very pleased will deal with them again
Acheteur Vérifié
purchased on 16/09/2015
Translated review
5
/5
★★★★★
Very good i wuz very pleased will deal with them again
Verified Buyer
purchased on 16/09/2015
3
/5
★★★☆☆
I found wagons for the model railroad here that are no longer available anywhere else. However, it is not true that the goods are dispatched within two days. It was more like two weeks. So if you are looking for a rare model, this is the right place. However, you have to be patient.
Verifizierter Käufer
purchased on 16/09/2015
Translated review
3
/5
★★★☆☆
Good overall experience, could improve the shipping time.
Comprador Verificado
purchased on 15/09/2015
Translated review
4
/5
★★★★☆
Delivery was good. Assembly is already underway.
Verifizierter Käufer
purchased on 15/09/2015
Translated review
5
/5
★★★★★
Parcel received quickly well protected.nothing to criticize m
Acheteur Vérifié
purchased on 13/09/2015
Translated review
5
/5
★★★★★
Order received on time I am satisfied with the seriousness of 1001 maquet
Acheteur Vérifié
purchased on 12/09/2015
Translated review
3
/5
★★★☆☆
Large, well-stocked boxdoubts about the state of the stock when an order is placedno verbal communication possible to obtain information about an order that is not delivered within a reasonable time (more than 15 days).As it stands I would not recommend 1001 and a model as a preferred supplier.I may change my mind if I receive news of my order 64512 which was settled on 26.08.1
Acheteur Vérifié
purchased on 11/09/2015
Translated review
3
/5
★★★☆☆
Good quality product - delayed delivery. Slight damage to corner of book but not serious. Otherwise quality of book as supplied was acceptable. Delivery was quoted on website as 5-6 days but took nearer to two weeks and needed chasing up. Opted for tracker on delivery but information provided was very limited and no explanation or warning given for delay experienced in delivery.
Acheteur Vérifié
purchased on 11/09/2015
Translated review
3
/5
★★★☆☆
Good quality product - delayed delivery. Slight damage to corner of book but not serious. Otherwise quality of book as supplied was acceptable. Delivery was quoted on website as 5-6 days but took nearer to two weeks and needed chasing up. Opted for tracker on delivery but information provided was very limited and no explanation or warning given for delay experienced in delivery.
Verified Buyer
purchased on 11/09/2015
5
/5
★★★★★
Fast and efficient
Comprador Verificado
purchased on 11/09/2015
Translated review
3
/5
★★★☆☆
When you take four days, in fact, you wait for payment and then you complete the order. What's more, the letter carrier never comes up to deliver the parcel. You have to go to the post office. On the other hand, if we take the parcel to Auchan St Priest for my example, we are well received and well served. Everything is easy and clear. But you have to be valid etc. Yet I take the colissimo rate. I had asked for gift wrap. The only thing that's long is the delivery time. I picked up the package more than 1
Acheteur Vérifié
purchased on 10/09/2015
Translated review
5
/5
★★★★★
Fast, high-quality service
Acheteur Vérifié
purchased on 10/09/2015
Translated review
4
/5
★★★★☆
Very well packed and complete. The delivery time is a little lo
Acheteur Vérifié
purchased on 10/09/2015
Translated review
1
/5
★☆☆☆☆
No customer service, no response by e-mail or telephone, no parcel tracking, not to mention the unacceptably slow delivery times.
Acheteur Vérifié
purchased on 09/09/2015
Translated review
5
/5
★★★★★
Quick and easy - nothing to report
Acheteur Vérifié
purchased on 09/09/2015
Translated review
4
/5
★★★★☆
I had been offered a €100 gift voucher to use at 1001 Maquettes. I placed an order but couldn't figure out how to use it. Fortunately, there was online chat. That's how I was able to find the solution, thanks to a friendly and efficient contact. Everything else (delivery times and products ordered) was perfect. I'll be back
Acheteur Vérifié
purchased on 07/09/2015
Translated review
5
/5
★★★★★
Fast order processing. Product conforms.
Acheteur Vérifié
purchased on 05/09/2015
Translated review
5
/5
★★★★★
As usual, this site is faithful to these commitments.
Acheteur Vérifié
purchased on 05/09/2015
Translated review