/5
★★★★☆
based on 37318 reviews published
★★★★☆
based on 37318 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
I get these notices about my shipment but my package has not arrived !!!!!!! Where is my package ?????????????????????????????
Verified Buyer
purchased on 04/12/2015
1
/5
★☆☆☆☆
I ordered a 124 scale car a Jaguar E type from Hellerthe order was placed on November 4, 2015 expected time for delivery 79 working days to date December 2, 2015 I have still not received anything. On November 30 I forwarded an email with inquiries about my order which they were careful not to respond to. This is the first time I purchased from them but I think it will also be the last. Last year I ordered a kit from a store in Hong Kong23 days later I had the box at home.........si but Hong Kong is on the other side of the earth!!!!
Acquirente Verificato
purchased on 02/12/2015
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1
/5
★☆☆☆☆
Better chance of seeing pigs fly than seeing your order. I placed an order on Oct. 22, 2015 for my elderly grandfather. As of November 29, 2015 I have not received my package or any response from the company into the whereabouts of the package. In fact, my order is still listed as being processed. Like many of their other customers, I think I have fallen victim to a scam where they say the item is in stock, but it actually isn't. My poor grandfather is very irritated. At this point I just want my money back so my grandfather will get off my back and I can order the product somewhere else. I have sent 3 emails, 2 where sent today. Their excellent customer service is a sham. Customer service is only available 2 hours a day in an unknown timezone if you speak French.
Verified Buyer
purchased on 01/12/2015
1
/5
★☆☆☆☆
Better chance of seeing pigs fly than seeing your order. I placed an order on Oct. 22, 2015 for my elderly grandfather. As of November 29, 2015 I have not received my package or any response from the company into the whereabouts of the package. In fact, my order is still listed as being processed. Like many of their other customers, I think I have fallen victim to a scam where they say the item is in stock, but it actually isn't. My poor grandfather is very irritated. At this point I just want my money back so my grandfather will get off my back and I can order the product somewhere else. I have sent 3 emails, 2 where sent today. Their excellent customer service is a sham. Customer service is only available 2 hours a day in an unknown timezone if you speak French.
Acheteur Vérifié
purchased on 01/12/2015
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5
/5
★★★★★
Delivery received well packaged (the gift wrap survived the trip). waiting time more than correct (less than a week) in standard delivery. nickel don
Acheteur Vérifié
purchased on 01/12/2015
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5
/5
★★★★★
Everything has been correct, the order, the processing and the delivery time, all correct and in impeccable condition.
Comprador Verificado
purchased on 30/11/2015
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5
/5
★★★★★
Respect for the customer is unquestionable: a gift offered following a delivery error gives me the opportunity to testify in favor of this gesture, which, beyond its commercial character, is not necessarily a quality to be found in all model sellers. In view of my experience in customer relations, I can only recommend c
Acheteur Vérifié
purchased on 29/11/2015
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4
/5
★★★★☆
Very large selection great availability competitive prices it's a pity that the fluidity of the pages on the site is often slow
Acheteur Vérifié
purchased on 25/11/2015
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1
/5
★☆☆☆☆
After 9 working days they still have not shipped the package despite the fact that from email received from them the package was ready the day after payment. Sent 3 emails to ask for explanation and they always replied with the usual pre-packaged email: Dear Customer Please rest assured that we do our best to provide our customers with prompt delivery. You will receive a tracking number as soon as the package is sent. Cordially Customer Service 1001models What a shame!!!!! In retort to what you wrote below I am sorry to contradict you but on your site it clearly states that the package would arrive within 7-9 business days I even took the screenshot of the page. Also you cannot write that the order was prepared as per. you wrote on 1611 if it is not true since you wrote me today that you are still waiting for the item. Dear Customer Your order code has been prepared. You can access the tracking of your shipment and download the invoice by clicking on ""Order archive"" under ""my account"" on our website. Sincerely
Acquirente Verificato
purchased on 25/11/2015
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5
/5
★★★★★
Wide range of products at good prices. Availability and care for its customers
Acquirente Verificato
purchased on 24/11/2015
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1
/5
★☆☆☆☆
We ordered a model on the site for our daughter's birthday. The order was placed in 2009 and the article is in stock and therefore available within 8 days. To date, 2211, nothing has been received and we have sent several emails because it is impossible to get in touch with a physical person. During all this time, and even today, the item is noted as available on the site. We finally asked for a refund, which I hope will take less than two months, because of course the amount of the order was immediately debited. I deduce from this that the commercial policy is to attract the""super promo"" and never to send the products. In short, if you want to be sure of getting your items for Christmas, AVOID or aim for December 201.
Acheteur Vérifié
purchased on 23/11/2015
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1
/5
★☆☆☆☆
This sales site sucks
Acheteur Vérifié
purchased on 23/11/2015
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1
/5
★☆☆☆☆
My order was placed on November 1st, today is the 16th and I still haven't received anything. Apart from a gesture from 1001 maquettes that might make me change my mind, I will never order from them again.
Acheteur Vérifié
purchased on 16/11/2015
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5
/5
★★★★★
Thanks to the whole team. One of the references ordered was out of stock. One phone call to a professional and responsive person and a solution was found. I will place a new order with
Acheteur Vérifié
purchased on 15/11/2015
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5
/5
★★★★★
Excellent service. Excellent, fast service.
Verified Buyer
purchased on 13/11/2015
4
/5
★★★★☆
A little long from order to delivery
Acheteur Vérifié
purchased on 13/11/2015
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5
/5
★★★★★
Excellent service. Excellent, fast service.
Acheteur Vérifié
purchased on 13/11/2015
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4
/5
★★★★☆
Good source for special kits
Verifizierter Käufer
purchased on 12/11/2015
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5
/5
★★★★★
Hello fast delivery and excellent value for money
Acheteur Vérifié
purchased on 09/11/2015
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5
/5
★★★★★
Product easy to find in stock. Delivery well done
Acheteur Vérifié
purchased on 08/11/2015
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5
/5
★★★★★
Order processed very quickly by colissimo at no extra cost! i recommend vivem
Acheteur Vérifié
purchased on 08/11/2015
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3
/5
★★★☆☆
The order was placed at the end of September and the product was delivered only after 22 days but the delivery charges did not change! Impossible to get them on the phone or by internet, I received the same answer three times, simply copied and pasted. Finally the product arrived well packed, nothing to say. I have the impression that they don't have enough stock but consequently they shouldn't charge for deliveries.
Acheteur Vérifié
purchased on 07/11/2015
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4
/5
★★★★☆
All good prices and fast shipping. Only downside: Slow communication by ema
Comprador Verificado
purchased on 05/11/2015
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5
/5
★★★★★
The fact of having bought two units of the Chevrolet Bel Air of 1957 has been motivated because in the family we have a four-door without picket between the windows of the doors so that when lowering them is all the space from front to back free the car is pink with a lilac hue and ivory roof but has been standing in the garage for about 20 years is impeccable as in Salamanca is a dry climate and therefore has no rust on your body. Thank you for allowing me to offer this opi
Comprador Verificado
purchased on 05/11/2015
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5
/5
★★★★★
Very fast order processing and very serious follow-up. Very good communication and very timely advice. Very serious vpc site. Very friendly customer service.
Acheteur Vérifié
purchased on 04/11/2015
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5
/5
★★★★★
Serious store delivery 3 days thank you 1001 maquettes
Acheteur Vérifié
purchased on 04/11/2015
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4
/5
★★★★☆
Very good choice of models on your site.
Acheteur Vérifié
purchased on 04/11/2015
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5
/5
★★★★★
The maketas are superb and the orders arrived well and promptly.
Comprador Verificado
purchased on 03/11/2015
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1
/5
★☆☆☆☆
They charge you the shipping costs to send it to you urgently and you arrive 2 weeks later you make the claim.y.ni caso!!!! The merchandise also arrives in poor condition a fraud!
Comprador Verificado
purchased on 31/10/2015
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5
/5
★★★★★
I have ordered Acrylic Model Gunze Sangyo. Simple order, wide selection, fast delivery (3 days).
Acheteur Vérifié
purchased on 31/10/2015
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