/5
★★★★☆
based on 36833 reviews published
★★★★☆
based on 36833 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
Absolutely awful It is now 1st Jan 15 and still waiting for delivery of my sons Christmas present which was ordered on 14th December. No one to speak to. Most of the telephone numbers don't even seem to exist!!!!!!!!!!!!! If there is a person at 1001 Modelkits maybe they could contact me re order no 49881 (UK) and then I could post a slightly different review.
Verified Buyer
purchased on 01/01/2015
Answer from 1001hobbies
Hello Caroline, Your order was delivered yesterday. We apologize for the delay, as a compensation for the inconvenience, I am happy to offer you the shipping costs on your next order. Best regards, Customer service 1001modelkits
1
/5
★☆☆☆☆
Disappointing to be avoided
Acheteur Vérifié
purchased on 01/01/2015
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1
/5
★☆☆☆☆
Inoperative after-sales customer service. Shipments that do not have valid tracking identification.
Comprador Verificado
purchased on 31/12/2014
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5
/5
★★★★★
Met the delivery time perfectly. The toy soldiers are beautiful and well cared for I would say beyond expectations.
Acquirente Verificato
purchased on 30/12/2014
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5
/5
★★★★★
Everything arrivedverything perfectvery satisfied!!!! Jordan.
Acquirente Verificato
purchased on 30/12/2014
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4
/5
★★★★☆
I can recommend 1001 maquettes without any unpleasant surprises.
Acheteur Vérifié
purchased on 30/12/2014
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4
/5
★★★★☆
The instructions could be more 'clear. I have some doubts about the 1:32 scales do not seem so accurate at least in the case of the American armored car .
Acquirente Verificato
purchased on 29/12/2014
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4
/5
★★★★☆
Lots of choice and order received quickly. However, the explanations given about the models are a little too brief. But I'm happy to recommend this site.
Acheteur Vérifié
purchased on 29/12/2014
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5
/5
★★★★★
I'm a delighted customer! Excellent selection of models and rapid delivery. Easy to order process. Will definitely be a return customer!
Verified Buyer
purchased on 28/12/2014
5
/5
★★★★★
Very good service, keep it up.
Comprador Verificado
purchased on 28/12/2014
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5
/5
★★★★★
A pleasant site to visit, the bonus being the instantaneous contact for immediate answers. I appreciated this little detail which made my purchase much more personal.
Acheteur Vérifié
purchased on 28/12/2014
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5
/5
★★★★★
I'm a delighted customer! Excellent selection of models and rapid delivery. Easy to order process. Will definitely be a return customer!
Acheteur Vérifié
purchased on 28/12/2014
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4
/5
★★★★☆
Timing as indicated.
Acquirente Verificato
purchased on 27/12/2014
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2
/5
★★☆☆☆
Disappointed I was very sorry that the models did not arrive on time for grandkids to open at Christmas. They still have not arrived.
Verified Buyer
purchased on 27/12/2014
Answer from 1001hobbies
Dear customer, Your order was delivered on the 30 December. It was sent 10 labor days after the order was validated, as indicated on our website. We are sorry it did not arrive in time for Christmas, the shipping services are very busy during the that period. Best regards, Customer service 1001modelkits
4
/5
★★★★☆
So far so good.....ll Couriered to UK from France by DHL during Christmas week, arrived before most of our UK parcels which were ordered much earlier! This would be 5 stars, except for the fact that this expensive, sophisticated wooden sailing ship model kit was open and had been repackaged somewhere along the line. There is no way to tell if anything is missing due to the complexity of the model (Amati HMS Surprise from the Aubrey/Maturin novels).
Verified Buyer
purchased on 27/12/2014
2
/5
★★☆☆☆
Disappointed I was very sorry that the models did not arrive on time for grandkids to open at Christmas. They still have not arrived.
Acheteur Vérifié
purchased on 27/12/2014
Translated review
Answer from 1001hobbies
Dear customer, Your order was delivered on the 30 December. It was sent 10 labor days after the order was validated, as indicated on our website. We are sorry it did not arrive in time for Christmas, the shipping services are very busy during the that period. Best regards, Customer service 1001modelkits
1
/5
★☆☆☆☆
I had ordered on 1612 a model for a christmas gift by paying the fast delivery service and by paying the gift wrapping option ...in total the package arrived on 2612 and no gift wrapping !!!!! so very disappointed I will not order anymore on this site
Acheteur Vérifié
purchased on 27/12/2014
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3
/5
★★★☆☆
Too bad I can't contact them by phone! I didn't receive an e-mail to let me know when the parcel had arrived. The relationship aspect needs to be improved. Otherwise, I got my parcel on time and I'm satisfied with the service.
Acheteur Vérifié
purchased on 27/12/2014
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5
/5
★★★★★
I'm very happy with the fast delivery.
Acheteur Vérifié
purchased on 27/12/2014
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4
/5
★★★★☆
So far so good.....ll Couriered to UK from France by DHL during Christmas week, arrived before most of our UK parcels which were ordered much earlier! This would be 5 stars, except for the fact that this expensive, sophisticated wooden sailing ship model kit was open and had been repackaged somewhere along the line. There is no way to tell if anything is missing due to the complexity of the model (Amati HMS Surprise from the Aubrey/Maturin novels).
Acheteur Vérifié
purchased on 27/12/2014
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2
/5
★★☆☆☆
Unfortunately my first order on 1001 maquettes wasn't a very serene one, as it was placed more than 10 days before Christmas and didn't arrive until Christmas day, with no real indication of why it had been ordered.
Acheteur Vérifié
purchased on 26/12/2014
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5
/5
★★★★★
Received the parcel in very good condition and on time! mer
Acheteur Vérifié
purchased on 26/12/2014
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5
/5
★★★★★
Very well designed site, I always enjoy using it. Wide choice of layouts. The menus are clear and well designed. The many advanced search options allow you to narrow down the list sufficiently. In the list obtained, the model box drawings are clearly visible without taking up too much space. Packages can be picked up at a nearby relay station. My only complaint is that the search and display time is too long after each click on a search option: 10 to 15 seconds, even though I use a very fast Internet connection. If you have to check 5 boxes to get the list you want, it takes over a minute for it to appear. To reduce this time, I'd need to be able to click on all the desired options first, and only then launch the search.
Acheteur Vérifié
purchased on 26/12/2014
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1
/5
★☆☆☆☆
I placed my order for a model in stock on November 31 and paid on 03122014. Free delivery only shipped on 1212. I'm still waiting for my delivery. It's a Christmas present that I certainly won't get in time. I sent you an e-mail to find out what's wrong? I'm getting seriously impatient? Further to your answer I modify my note because I remind you that you have me a voucher for a free delivery so your services have posted by courr
Acheteur Vérifié
purchased on 26/12/2014
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1
/5
★☆☆☆☆
I placed my order for a model in stock on November 31 and paid on 03122014. Free delivery only shipped on 1212. I'm still waiting for my delivery. It's a Christmas present that I certainly won't get in time. I sent you an e-mail to find out what's wrong? I'm getting seriously impatient? Further to your answer I modify my note because I remind you that you have me a voucher for a free delivery so your services have posted by courr
Acheteur Vérifié
purchased on 26/12/2014
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1
/5
★☆☆☆☆
When I ordered the Leonardo da Vinci models, your site said they were made of wood, but they're actually made of plastic. So they're expensive for plastic
Acheteur Vérifié
purchased on 25/12/2014
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5
/5
★★★★★
Quality and speed
Acheteur Vérifié
purchased on 24/12/2014
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5
/5
★★★★★
Very Good very good quality of service fast contact and promise kept for the delivery of N
Acheteur Vérifié
purchased on 24/12/2014
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1
/5
★☆☆☆☆
Order placed on December 13th Payment accepted on the 15th but still not received on the 24th Thank you Obliged to buy another game for tonight How can I get my money back?
Acheteur Vérifié
purchased on 24/12/2014
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2
/5
★★☆☆☆
I am very disappointed by the site 1001 maquettes. I ordered a model of an aston martin on Friday afternoon at 5pm and the order was dispatched immediately. Having no news about the parcel a week later I contacted them and was informed that in fact they did not have it in stock! I was offered an alternative solution to the product, but it didn't suit me. So I asked for a refund. A week later I'm still waiting... in short they're very quick to debit but on the other hand updating their stock informing their customers and refunding them there's work there! 29-12-2014: still nothing on my account... 30-12-2014: that's it...thanks
Acheteur Vérifié
purchased on 24/12/2014
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