/5
★★★★☆
based on 36832 reviews published
★★★★☆
based on 36832 reviews published
Latest customer reviews
5
/5
★★★★★
Excellent buying experience, good order tracking. Only regret is that delivery is not quicker.
Acheteur Vérifié
purchased on 08/12/2014
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5
/5
★★★★★
The best model site in France in my humble opinion
Acheteur Vérifié
purchased on 08/12/2014
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2
/5
★★☆☆☆
I ordered a model with delivery between 3 and 5 days in a relay point and I had to wait practically 15 days and no way of contacting anyone verbally to find out what was happening, whether it was 1001 maquettes or the carrier. The site sent me an e-mail with an offer of free delivery for my next order, even though I hadn't received my first order.
Acheteur Vérifié
purchased on 07/12/2014
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5
/5
★★★★★
Order placed on Tuesday evening and delivered on Saturday morning. Nothing to say, everything was perfect! First experience and I recommend the site! Particularly at this time of year, when the savings on certain store visits are most welcome. My godson was delighted with
Acheteur Vérifié
purchased on 07/12/2014
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3
/5
★★★☆☆
Délais trop long( 12 jours) digne d'un envois uk et encore la concurrence en France et a l'étranger sont plus réactif.faite un effort sur ce point et vous serez au niveau.car vous avez un bon stock et un site lisible .je recommanderais sur votre site si la concurrence n'a pas les références que je souhaite .cordi
Acheteur Vérifié
purchased on 06/12/2014
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5
/5
★★★★★
Every order processed with first-class service.
Verifizierter Käufer
purchased on 06/12/2014
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1
/5
★☆☆☆☆
Extremely slow shipping I have ordered quite a bit from 1001 in the past, but lately am very disappointed with them. They claim free shipping on orders over $200, but they charge anyway. That's dishonest. When called on it, they issue a voucher. Not exactly the kind of thing which evokes confidence. It usually takes about a month before they finally ship, even though everything is in stock at time of ordering. This current order was paid for on the 19th of last month, and still shows a 'being processed' status. They don't respond to my emails, and I even called them at (617) 849-9224, only to get a recording stating that they will respond to all emails promptly... another lie. Basically, sad to say this, but I don't have much confidence in them anymore. Terrible customer service, terrible wait times for shipping, and their prices aren't even that competitive.
Verified Buyer
purchased on 05/12/2014
Answer from 1001hobbies
Dear sir, Most of the items arrived yesterday at our US facility. They will be forwarded to you today or tomorrow. Sincerely, 1001 Customer service
1
/5
★☆☆☆☆
Extremely slow shipping I have ordered quite a bit from 1001 in the past, but lately am very disappointed with them. They claim free shipping on orders over $200, but they charge anyway. That's dishonest. When called on it, they issue a voucher. Not exactly the kind of thing which evokes confidence. It usually takes about a month before they finally ship, even though everything is in stock at time of ordering. This current order was paid for on the 19th of last month, and still shows a 'being processed' status. They don't respond to my emails, and I even called them at (617) 849-9224, only to get a recording stating that they will respond to all emails promptly... another lie. Basically, sad to say this, but I don't have much confidence in them anymore. Terrible customer service, terrible wait times for shipping, and their prices aren't even that competitive.
Acheteur Vérifié
purchased on 05/12/2014
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Answer from 1001hobbies
Dear sir, Most of the items arrived yesterday at our US facility. They will be forwarded to you today or tomorrow. Sincerely, 1001 Customer service
5
/5
★★★★★
First order on 1001 Maquettes very easy search on the site perfect order and delivery. Thank you very much. I highly recommend this site
Acheteur Vérifié
purchased on 05/12/2014
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2
/5
★★☆☆☆
I waited 17 days for my order not 5-7 days as stated. I am disappointed .
Verifizierter Käufer
purchased on 05/12/2014
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5
/5
★★★★★
Even if not everything is immediately available, the boys and girls will find an acceptable solution. Very important: HUGE CHOICE ! MfG Heiko Thorwarth
Verifizierter Käufer
purchased on 04/12/2014
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2
/5
★★☆☆☆
Actually I only wanted to give one star but rude (if you don't want to call a reply to my emails that) then yes, but the service is really not worth more than two stars. Paid both times in advance via PayPal for figures in 'stock' according to the list (why then 2-3 weeks delivery time) and received no credit for the undelivered package in the first order. The same with the second order, but this time at least a credit note on the account. Nevertheless, I don't see the point in continuing to finance these poor logistics in advance. This is simply too little for today's standards and I will definitely look around for other options, even though the range is huge (apparently too extensive), hence the lousy logistics
Verifizierter Käufer
purchased on 04/12/2014
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1
/5
★☆☆☆☆
I placed the order in Nov 13 and to date (Dec 03) I have not received anything the goods are reported shipped with DHL on 24112014 but the tracking is invalid. I have sent several emails to customer service but no one has deigned to respond. Will the goods arrive????
Acquirente Verificato
purchased on 03/12/2014
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4
/5
★★★★☆
Very large catalog full of beautiful things I want to treat myself to. Merc
Acheteur Vérifié
purchased on 03/12/2014
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3
/5
★★★☆☆
Order easy and precise however the delivery note between 10 and 20 days but the time that the order is treated I waited almost 1 month domage knowing that it was for a gift of birthday... Super model
Acheteur Vérifié
purchased on 03/12/2014
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5
/5
★★★★★
Good product delivered correctly and faultlessly. Gladly again at any time.
Verifizierter Käufer
purchased on 03/12/2014
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1
/5
★☆☆☆☆
For 2 months now I have been waiting for my delivery which should have been delivered to me 15 months ago??! The particularly bad thing is that nobody from the company thinks it is worth the effort to even say a word in response to my requests. I have no choice but to get a statement and my money through a lawyer. Congratulations to everyone who had a problem-free delivery. Lucky you!
Verifizierter Käufer
purchased on 03/12/2014
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1
/5
★☆☆☆☆
I placed only one order and it took more than 3 weeks to arrive. The longest was the preparation of the order.
Acheteur Vérifié
purchased on 02/12/2014
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4
/5
★★★★☆
Large selection of articlesinteresting prices only drawback delivery time a little long!
Acheteur Vérifié
purchased on 02/12/2014
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2
/5
★★☆☆☆
It's never-ending. Order placed on 1511 ... and still ""being processed"" on 111.
Acheteur Vérifié
purchased on 01/12/2014
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1
/5
★☆☆☆☆
This is the 1st time I order and it will be the last! Shipping time more than a week Reception I'm not talking about it's been 1 week I'm waiting and still nothing .... I send emails courteous it's limit if I do not disturb! Non franchement d
Acheteur Vérifié
purchased on 01/12/2014
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4
/5
★★★★☆
The site deserves to have a listing of relevant products so that you can immediately find what you're looking for. P.E: cilvil airplane model 1100 brand xx
Acheteur Vérifié
purchased on 01/12/2014
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1
/5
★☆☆☆☆
I placed an order on 23.11.2014 and I am suddenly waiting. On 01.12.2014 I received an email telling me that my order will be processed when they receive the merchandise from their supplier. I have been waiting for 1 week thinking that I will receive my order soon!
Acheteur Vérifié
purchased on 01/12/2014
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5
/5
★★★★★
I recommend this dealer.
Acheteur Vérifié
purchased on 01/12/2014
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4
/5
★★★★☆
GOOD to very good!
Verifizierter Käufer
purchased on 01/12/2014
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4
/5
★★★★☆
Ninety 90% the only thing is that the payment part of the check out is a little hard to navigate.
Verified Buyer
purchased on 30/11/2014
1
/5
★☆☆☆☆
Delivery time 55 days for an item in stock at the time of ordering x standard messages from the seller in response to my inquiries promising prompt delivery. No telephone contact possible.
Acheteur Vérifié
purchased on 30/11/2014
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4
/5
★★★★☆
Ninety 90% the only thing is that the payment part of the check out is a little hard to navigate.
Acheteur Vérifié
purchased on 30/11/2014
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4
/5
★★★★☆
Very good, now I'm waiting to receive the models.
Acheteur Vérifié
purchased on 30/11/2014
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3
/5
★★★☆☆
On november 08 i ordered 4 items (so the shipping is free) on november 24 i was told that one item was not available but that the order was going to be shipped i ordered something else with the coupon i paid the shipping! but anyway i haven't received anything yet! it's a shame because there's a lot of choice some prices are too expensive (paint) but fortunately this year i've planned large in.
Acheteur Vérifié
purchased on 30/11/2014
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