/5
★★★★☆
based on 37059 reviews published
★★★★☆
based on 37059 reviews published
Latest customer reviews
5
/5
★★★★★
B17 eduard Engines great price quick delivery fab service
Acheteur Vérifié
purchased on 03/02/2015
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4
/5
★★★★☆
Order lead time I feel more paint items should be kept in your inventory in the USA. The delivery time of two weeks because they have to come from your European warehouse does not lend to good customer service.
Acheteur Vérifié
purchased on 03/02/2015
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5
/5
★★★★★
I can only congratulate the seriousness and speed with which
Acheteur Vérifié
purchased on 02/02/2015
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2
/5
★★☆☆☆
2 weeks to be delivered when I paid 10e60 more for a 48h delivery. Certified as having arrived on time. No reimbursement of Colissimo charges. After-sales service hides behind their carrier not to refund a cent. Bad experience. I'm even going to give them a very bad publicity. Ina
Acheteur Vérifié
purchased on 02/02/2015
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5
/5
★★★★★
Many choices I am very satisfied with the delivery (deadlines met). Maybe some information is missing on some products ( photo comments ) but I'm glad to have found a supplier for my hobbie thank you enc
Acheteur Vérifié
purchased on 02/02/2015
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1
/5
★☆☆☆☆
Order made on tuesday delivery method chosen in 1 to 2 days to be sure to receive the parcel before saturday. The parcel arrived the following Monday, 5 days later. Package damaged box and model broken! explanation of the letter carrier: error in the shipping address! the package had been sent back to 1001 maquette!!! which I had not been aware of!
Acheteur Vérifié
purchased on 02/02/2015
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1
/5
★☆☆☆☆
Do not purchase from under any circumstances. I ordered the Tamiya 1:35-35065 German Panther Tank on 1/10/15. My card was charged and an email sent to me on 1/11/15 that I should allow 12 - 15 business days altogether. It is now 1/31/15 which means that 15 business days has expired. My purchase is still ""order being processed"". The email sent also said that they did not have any of the item in stock, despite the website saying that there was several (as it does now). Furthermore, the PRICE HAS DROPPED SIGNIFICANTLY while my order has been sitting in processing. The amount charged to me was 36.99USD and the current cost of the kit is now 24.99 and is on sale for 23.74. I have messaged the company about having my order cancelled, or the item shipped and the difference in cost refunded to me but have not received a reply. At this time I believe that I will not receive a refund nor my purchased goods and that 44.99 (model, tax and shipping costs) has been stolen from me. Do not purchase from.
Acheteur Vérifié
purchased on 01/02/2015
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1
/5
★☆☆☆☆
Do not purchase from under any circumstances. I ordered the Tamiya 1:35-35065 German Panther Tank on 1/10/15. My card was charged and an email sent to me on 1/11/15 that I should allow 12 - 15 business days altogether. It is now 1/31/15 which means that 15 business days has expired. My purchase is still ""order being processed"". The email sent also said that they did not have any of the item in stock, despite the website saying that there was several (as it does now). Furthermore, the PRICE HAS DROPPED SIGNIFICANTLY while my order has been sitting in processing. The amount charged to me was 36.99USD and the current cost of the kit is now 24.99 and is on sale for 23.74. I have messaged the company about having my order cancelled, or the item shipped and the difference in cost refunded to me but have not received a reply. At this time I believe that I will not receive a refund nor my purchased goods and that 44.99 (model, tax and shipping costs) has been stolen from me. Do not purchase from.
Verified Buyer
purchased on 01/02/2015
1
/5
★☆☆☆☆
Two orders both cancelled and had to email them to find out!!! I placed two orders both were cancelled, I was not notified of the cancellation or the reason for either. When i contacted 1001 modelkits I was told one was cancelled due to a pricing mistake clearly going against there own terms of use the other I was told was due to being out of stock of the item but as soon as my order was cancelled the items were listed in stock and a co-worker purchased the items at which point the item was listed as out of stock. I had a feeling they had a pricing error and had intention of ordering other items if things went smoothly with these orders. If they had at least contacted me to notify me of the issue or told me that the orders were being cancelled i wouldn't be as upset but the fact i had to email to try to figure out why my orders had been processing for weeks is rather absurd. Now i will never order from them again and will not recommend them to anyone.
Acheteur Vérifié
purchased on 31/01/2015
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1
/5
★☆☆☆☆
Two orders both cancelled and had to email them to find out!! I placed two orders both were cancelled, I was not notified of the cancellation or the reason for either. When i contacted 1001 modelkits I was told one was cancelled due to a pricing mistake clearly going against there own terms of use the other I was told was due to being out of stock of the item but as soon as my order was cancelled the items were listed in stock and a co-worker purchased the items at which point the item was listed as out of stock. I had a feeling they had a pricing error and had intention of ordering other items if things went smoothly with these orders. If they had at least contacted me to notify me of the issue or told me that the orders were being cancelled i wouldn't be as upset but the fact i had to email to try to figure out why my orders had been processing for weeks is rather absurd. Now i will never order from them again and will not recommend them to anyone.
Verified Buyer
purchased on 31/01/2015
5
/5
★★★★★
As usual order shipped very quickly suitable packaging product conforms and quality. Trustworthy site to recommend. I would recommend this site without a pro
Acheteur Vérifié
purchased on 30/01/2015
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5
/5
★★★★★
Loyal customer. Very satisfied. Nothing to report. Thank you
Acheteur Vérifié
purchased on 30/01/2015
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3
/5
★★★☆☆
GOOD PRODUCT GOOD PRICE GOOD TRANSPORT VERY BAD MANY DAYS LATE TO BENIDORM 03502 ( E )
Comprador Verificado
purchased on 30/01/2015
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3
/5
★★★☆☆
THE + : - A very wide choice of models, including rare brands. THE -: - Poor product descriptions and scale errors. - Sloppy packaging for fragile resin-type models. - Overall high prices. - coupon code (free shipping) sent by Email qui marc
Acheteur Vérifié
purchased on 29/01/2015
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1
/5
★☆☆☆☆
Always ads for sales but the day I buy a model no sale
Acheteur Vérifié
purchased on 29/01/2015
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3
/5
★★★☆☆
If possible, to include documents such as delivery notes on the order.
Acheteur Vérifié
purchased on 28/01/2015
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5
/5
★★★★★
Very good service.good salesmen and fast
Comprador Verificado
purchased on 28/01/2015
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1
/5
★☆☆☆☆
Despite payment and notification that the order was dispatched on the day of the order, no delivery has yet been made. Completely unacceptable! Never again!
Verifizierter Käufer
purchased on 27/01/2015
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1
/5
★☆☆☆☆
The website showed the product to be in stock when in fact it was not. I had to wait 1 week for a terse response from customer service and 2 weeks for the parcel to be sent. Then the parcel was very badly packed, and some of the decorative parts came off the model I'd been waiting for. In this case, given the price of the object, one could be more careful. This site shows very poor professionalism. A é
Acheteur Vérifié
purchased on 26/01/2015
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5
/5
★★★★★
VERY VERY BI
Acheteur Vérifié
purchased on 26/01/2015
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5
/5
★★★★★
Everything went smoothly order arrival in time
Acheteur Vérifié
purchased on 26/01/2015
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1
/5
★☆☆☆☆
Goods were confirmed as in stock, paid for - then email: not in stock after all. To top it all off: No refund of the payment but a voucher was offered. All I can say about this is: absolutely lousy business practices.
Verifizierter Käufer
purchased on 26/01/2015
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5
/5
★★★★★
Maskol Received materials rapidly. Will try to order more products later.
Acheteur Vérifié
purchased on 25/01/2015
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1
/5
★☆☆☆☆
Horrible experience This was a HORRIBLE experience. I ordered a book December 31, 2014. My order was processed immediately. I got the book today January 24, 2015. Almost a month later. Supposedly the book was coming from a depot in Europe and had some additional information required by Customs. That is BOGUS. If you don't have the book in stock for immediate delivery, say so. From now on, will use (external reference) in England. Never had problems with them. Will NEVER EVER use this vendor again. Asked for updates on status on the 16th and did not hear back for a week. This was a Horrible experience. Finished the model that I was buying the book as a reference for the day before the book arrived as I had pretty much given up on getting the book. Will never use this company again.
Acheteur Vérifié
purchased on 25/01/2015
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5
/5
★★★★★
Good experience nothing to say
Acheteur Vérifié
purchased on 25/01/2015
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2
/5
★★☆☆☆
Good models, lackluster service, long wait times. This was a less than pleasurable experience due to the lengthy delivery time - 27 days. My order was processed immediately and charged almost immediately on my credit card, this after the shipping rates were raised for some reason to a different price, which was higher than the quoted price when I pressed the button to complete my order. I was upset at that incident for days after the order. A week later, after filing an inquiry twice online, received a message that I would receive a voucher for the difference in price...I'll never use it, but why not just make the adjustment on this order Poor customer service in my opinion. I received no info or updates until the item was shipped in this country, three weeks later, from the post office tracking. Parcel arrived with some damage to the side of the box, with damage to one of the model boxes inside...but thankfully the model was not harmed. I find it amazing that there was no packaging or filler inside to protect the items inside the box, as with other model companies with every shipment. I order something from the next state over and the box has newspaper, Styrofoam peanuts, plastic bubble rap...something! But something comes from France and no filler whatsoever...hmmm. I'm not impressed with the service, but the price was better than some places here, however, I will never use your services again.
Acheteur Vérifié
purchased on 25/01/2015
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5
/5
★★★★★
Maskol Received materials rapidly. Will try to order more products later.
Verified Buyer
purchased on 25/01/2015
2
/5
★★☆☆☆
Good models, lackluster service, long wait times. This was a less than pleasurable experience due to the lengthy delivery time – 27 days. My order was processed immediately and charged almost immediately on my credit card, this after the shipping rates were raised for some reason to a different price, which was higher than the quoted price when I pressed the button to complete my order. I was upset at that incident for days after the order. A week later, after filing an inquiry twice online, received a message that I would receive a voucher for the difference in price…I’ll never use it, but why not just make the adjustment on this order Poor customer service in my opinion. I received no info or updates until the item was shipped in this country, three weeks later, from the post office tracking. Parcel arrived with some damage to the side of the box, with damage to one of the model boxes inside…but thankfully the model was not harmed. I find it amazing that there was no packaging or filler inside to protect the items inside the box, as with other model companies with every shipment. I order something from the next state over and the box has newspaper, Styrofoam peanuts, plastic bubble rap…something! But something comes from France and no filler whatsoever…hmmm. I’m not impressed with the service, but the price was better than some places here, however, I will never use your services again.
Verified Buyer
purchased on 25/01/2015
1
/5
★☆☆☆☆
Horrible experience This was a HORRIBLE experience. I ordered a book December 31, 2014. My order was processed immediately. I got the book today January 24, 2015. Almost a month later. Supposedly the book was coming from a depot in Europe and had some additional information required by Customs. That is BOGUS. If you don't have the book in stock for immediate delivery, say so. From now on, will use (external reference) in England. Never had problems with them. Will NEVER EVER use this vendor again. Asked for updates on status on the 16th and did not hear back for a week. This was a Horrible experience. Finished the model that I was buying the book as a reference for the day before the book arrived as I had pretty much given up on getting the book. Will never use this company again.
Verified Buyer
purchased on 25/01/2015
4
/5
★★★★☆
1001 models provides a good service via mail allowing even hard-to-find products to be found. Average prices but somewhat high shipping costs leading to a sometimes high final cost.
Acquirente Verificato
purchased on 24/01/2015
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