/5
★★★★☆
based on 37059 reviews published
★★★★☆
based on 37059 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
Order placed on Jan 5 for an accessory announced to be in stock Shipping time announced to be 5 to 6 days Delivery on Jan 14 Received on Jan 24 Any comment is useless Except that I will not recommend this site to my friends at the flying club I belong to.
Acheteur Vérifié
purchased on 24/01/2015
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1
/5
★☆☆☆☆
I placed an order on Sunday on the site for a B-19 model in 148 scale to be received before the weekend so that I could give it as a gift the following Sunday, and I received my package on time, but with a box of 4 model airplanes that I don't want in 172 scale... The error being human, I notified the site the same day, i.e. the Thursday of receipt, and after an hour I received a message asking me if I had opened the box and if I could attach a photo of it. Immediately I reply that the box is still well sealed and a photo accompanies the message. And now I'm angry because since then there's been no news, no apologies, no quick resolution and not even a word to reassure their customer, which is disappointing. I was supposed to give this model to an enthusiast tomorrow and I'll have to do without it. I find it regrettable to remain silent for 3 days when a small to find a quick and simple way out.... I'm still waiting for an answer
Acheteur Vérifié
purchased on 24/01/2015
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3
/5
★★★☆☆
Earlier this week I bought 4 cans of model paint and I'm still waiting for delivery.
Acheteur Vérifié
purchased on 24/01/2015
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3
/5
★★★☆☆
The order was processed quickly - the parcel was tracked and delivered on time - on receipt the parcel was damaged, but I scoured it anyway - on opening it turned out that one of the model's fins was broken, and I had to glue it back in place. The forwarder (colissimo) didn't take much care of the parcel, but the model's packaging was too light for this type of model (the model touches the cardboard directly, without any protection, especially on the front - this is unacceptable!) I'm quite surprised by the packaging, and you could have taken more precautions. So I have mixed feelings about this purchase. I had another purchase in mind for the same kind of model, but I'm reluctant to buy on the internet, as I'm a very good buyer.
Acheteur Vérifié
purchased on 23/01/2015
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3
/5
★★★☆☆
Slow prepa on the other hand ok delivery may be bad order tracking
Acheteur Vérifié
purchased on 22/01/2015
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5
/5
★★★★★
Perfect in seven days I got the shipment and with weekend in between by regular mail. No surprises what you see in the pictures is what you get. I will buy again as soon as possible.
Comprador Verificado
purchased on 22/01/2015
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5
/5
★★★★★
Site with a wide range of products fast, trouble-free delivery
Acheteur Vérifié
purchased on 21/01/2015
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4
/5
★★★★☆
After a 1st delivery lost by mondial relay and after contact on the site the order was reshipped this time by post to my home without any problem marchan
Acheteur Vérifié
purchased on 21/01/2015
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4
/5
★★★★☆
Lots of choice... just need the tel for more information.
Acheteur Vérifié
purchased on 21/01/2015
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3
/5
★★★☆☆
Model paints Of the 6 paints that I ordered one was wrong. Delivery took long time but it may have been fault of USPS. Send email with complaint (there is no phone number available). Took 3 days to respond but got credit without any questions. Had to pay some extra for shipping but only pennies. Delivery of replacement was fast and color was the correct one.
Acheteur Vérifié
purchased on 21/01/2015
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3
/5
★★★☆☆
Model paints Of the 6 paints that I ordered one was wrong. Delivery took long time but it may have been fault of USPS. Send email with complaint (there is no phone number available). Took 3 days to respond but got credit without any questions. Had to pay some extra for shipping but only pennies. Delivery of replacement was fast and color was the correct one.
Verified Buyer
purchased on 21/01/2015
2
/5
★★☆☆☆
Far too many delays in dispatching posted deadlines not met
Acheteur Vérifié
purchased on 20/01/2015
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3
/5
★★★☆☆
Evaluation impossible parcel not received to date
Acheteur Vérifié
purchased on 20/01/2015
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5
/5
★★★★★
Very good site for the models but I MISS A LACK OF FICTI SCENCE
Acheteur Vérifié
purchased on 20/01/2015
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1
/5
★☆☆☆☆
Do not waste your time or money Fast to take your money, but slow to get you your order, I think they ship by sail boat, I placed my order on 1/10 and it is now 2/11 and I have still not gotten my order. This is the most I ever paid for shipping, and the longest I have ever waited. It seems that this problem is a common concern with US customers, Their response to e-mails seem to be the same for every customer, it was interesting that an early reply was ""crossing the Atlantic"" followed two weeks later by ""sent back by French customs"" I would not suggest this company to anyone.
Acheteur Vérifié
purchased on 20/01/2015
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1
/5
★☆☆☆☆
Do not waste your time or money Fast to take your money, but slow to get you your order, I think they ship by sail boat, I placed my order on 1/10 and it is now 2/11 and I have still not gotten my order. This is the most I ever paid for shipping, and the longest I have ever waited. It seems that this problem is a common concern with US customers, Their response to e-mails seem to be the same for every customer, it was interesting that an early reply was ""crossing the Atlantic"" followed two weeks later by ""sent back by French customs"" I would not suggest this company to anyone.
Verified Buyer
purchased on 20/01/2015
5
/5
★★★★★
I'm delighted with this second order
Acheteur Vérifié
purchased on 19/01/2015
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3
/5
★★★☆☆
I preferred it when there were pages in the figurines category at the 172nd and for the other sizes too we knew which page to go back to when we had added a box of figurines to the basket whereas now we have to click again on the category and the desired size the time to receive a parcel is perhaps a little long there are also figurines that are not in stock and that we would like to be able to buy otherwise it remains a very long delay.
Acheteur Vérifié
purchased on 19/01/2015
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2
/5
★★☆☆☆
10 working days to prepare an order is too lo
Acheteur Vérifié
purchased on 19/01/2015
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3
/5
★★★☆☆
Good and rather fast but their product description is wrong eg I ordered a car marked scale 143 but I received the car scale 124 so be careful
Acheteur Vérifié
purchased on 18/01/2015
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5
/5
★★★★★
I ordered a box of soldier it arrived two days later without any problem I was informed of the progress of the package sincerely a big thank you to 1001 maque
Acheteur Vérifié
purchased on 18/01/2015
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3
/5
★★★☆☆
I ordered two trumpeter showcases that were supposed to be in stock, and after several weeks I received one showcase. No big deal, I was given a credit note for the second display case (which was not available). I ordered it as soon as it was available, the price wasn't the same and I had to pay postage a second time. I would have liked the postage not to have been charged to me, as I was not responsible for the non-delivery when I placed the order.
Acheteur Vérifié
purchased on 18/01/2015
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5
/5
★★★★★
No problems and very good choice of products
Acheteur Vérifié
purchased on 18/01/2015
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5
/5
★★★★★
I TRIED TO BUY VIA THE INTERNET AND COMPLETED THE PURCHASE QUICKLY PROFESSIONAL AND WITHOUT ANY DIFFICULTY . I WOULD SAY EXCELLENTLY I WILL DEFINITELY REPURCHASE
Acquirente Verificato
purchased on 18/01/2015
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5
/5
★★★★★
Excellent site for what I needed. On time delivery and very good order tracking information. Excellent products
Acheteur Vérifié
purchased on 17/01/2015
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4
/5
★★★★☆
Good site despite slow delivery
Acheteur Vérifié
purchased on 17/01/2015
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5
/5
★★★★★
Fast shipping pleasant follow-up to recommend website not very handy
Acheteur Vérifié
purchased on 17/01/2015
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5
/5
★★★★★
I bought for the first time a couple of items on your on line site and I was happy with it good price and short delivery time.
Acquirente Verificato
purchased on 17/01/2015
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4
/5
★★★★☆
I was looking for particular decals and I found them on 1001 models
Acquirente Verificato
purchased on 17/01/2015
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2
/5
★★☆☆☆
Waiting more than 10 days for a parcel when Evreux - Essonne is less than 200 km away is really unreal ... Shipping times are worthy of 19th-century stagecoaches! No like
Acheteur Vérifié
purchased on 16/01/2015
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