/5
★★★★☆
based on 37059 reviews published
★★★★☆
based on 37059 reviews published
Latest customer reviews
5
/5
★★★★★
I received my parcel in time for Christmas. Phew
Acheteur Vérifié
purchased on 23/12/2014
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5
/5
★★★★★
Great Experience I ordered a model the week before Christmas, not sure it would arrive on time. It came sooner than expected and in good shape.
Acheteur Vérifié
purchased on 23/12/2014
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5
/5
★★★★★
Easy to order on the site, fast shipping! I recommend this site
Acheteur Vérifié
purchased on 23/12/2014
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5
/5
★★★★★
Careful processing, fast delivery and eco-friendly customer service.
Acheteur Vérifié
purchased on 23/12/2014
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3
/5
★★★☆☆
Fast delivery but model box damaged while package was intact. Too bad for a gift
Acheteur Vérifié
purchased on 23/12/2014
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2
/5
★★☆☆☆
Still not arrived this damn order of the 15th..yet message of sending the package on the 19th confirmed but tomorrow is the 24th and zero news. delivery not at all assured for christmas it's naked
Acheteur Vérifié
purchased on 23/12/2014
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3
/5
★★★☆☆
Unsatisfactory response to damaged goods report. I ordered a Great Planes Giant Big Stik model aircraft which arrived with some damage to the rear of the fuselage. I reported the damage with photographs of both model and packaging and asked 1001model kits for their comments. Having paid over £300 for the model which was to be a special Christmas present (which I had noted on my order) I imagined they would at least have offered to reduce the price as I had received damaged goods. Their reply follows: Dear Sir, I am deeply sorry for the damage. Unfortunately we are located in France and have no solution for repairs in the UK. I suggest that you repair it yourself, this should not be too complicated. Best regards, -- Customer service UK buyers beware.
Acheteur Vérifié
purchased on 23/12/2014
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1
/5
★☆☆☆☆
WORST COMPANY EVER Very quick to take your money nothing in stock, slow postage, customer service nil, dont waste your time go to a real supplier
Acheteur Vérifié
purchased on 23/12/2014
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5
/5
★★★★★
Glad to find original and inexpensive models
Acheteur Vérifié
purchased on 23/12/2014
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1
/5
★☆☆☆☆
After ordering an available product at the beginning of December, I made several reminders and finally found out that there was a problem with the supplier. Not being able to have the order for Christmas, I asked for a refund. Miraculously, I was told that the order was being prepared and would be dispatched shortly. Unfortunately the only thing that arrived was a free tube of glue with the order. Now I'm waiting for a full refund but no news.....
Acheteur Vérifié
purchased on 23/12/2014
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5
/5
★★★★★
Continue like this
Acheteur Vérifié
purchased on 23/12/2014
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5
/5
★★★★★
Very good, thank you.
Verifizierter Käufer
purchased on 23/12/2014
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5
/5
★★★★★
Pleasant, reliable experience. I was very pleased with the delivery time and was also pleased to receive exactly what was ordered. A very professional company with good communication from order to delivery.
Verified Buyer
purchased on 22/12/2014
4
/5
★★★★☆
The departure was a little long but everything arrived quickly after processing the order thank you
Acheteur Vérifié
purchased on 22/12/2014
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4
/5
★★★★☆
Shipping too long my wife ordered after me it arrives before me !!!!
Acheteur Vérifié
purchased on 22/12/2014
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5
/5
★★★★★
Pleasant, reliable experience. I was very pleased with the delivery time and was also pleased to receive exactly what was ordered. A very professional company with good communication from order to delivery.
Acheteur Vérifié
purchased on 22/12/2014
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5
/5
★★★★★
I recommend this site! fast shipping and very good follow-up! i think i'll order again in the future! very satisfied!
Acheteur Vérifié
purchased on 22/12/2014
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3
/5
★★★☆☆
The rest was perfect
Acheteur Vérifié
purchased on 22/12/2014
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4
/5
★★★★☆
Wide choice of models (including models that are sometimes hard to find) - Kit prices a little higher than average. Careful shipping and packaging - Delivery times a little long. Site to be recommended.
Acheteur Vérifié
purchased on 22/12/2014
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1
/5
★☆☆☆☆
Hello, this concerns an order I placed and confirmed on 1112 (7am) for a product that was in stock (5 copies: copy made). After a few days, the order remained frozen. I contacted them again by e-mail on 1612 and was told the same day that the item was missing and should be received today or tomorrow, and that the order would be dispatched immediately. The parcel was received on 2012. Question: what would have happened if I hadn't contacted them again? - How is it possible to display and sell a product (stock unchanged to date) and not have the item in the store? - Do (toy) companies know that Christmas is on December 25? Obviously, if I had been informed that the item was missing, I would have ordered elsewhere. I understand that it's not easy to manage orders during the festive period, but that doesn't allow for elastic stock management.
Acheteur Vérifié
purchased on 21/12/2014
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4
/5
★★★★☆
Bon site avec un tres gand choix des reponses a mes questions (merci a ceux qui c'en occupe!!) Site claire le seul bemole sur le franco un peu elever et le delais de livraison.....
Acheteur Vérifié
purchased on 21/12/2014
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3
/5
★★★☆☆
Delivery time could be better
Acheteur Vérifié
purchased on 21/12/2014
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4
/5
★★★★☆
Happy with my order and the reception i even sent an email and received an answer almost right away mer
Acheteur Vérifié
purchased on 20/12/2014
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4
/5
★★★★☆
Ras very good report delivery very fast!!!
Acheteur Vérifié
purchased on 20/12/2014
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3
/5
★★★☆☆
Very good packaging for the model.2 cardboard packaging... However, the glue was not packaged and I was lucky to get it because the 'cardboard was punctured when it was sent... otherwise
Acheteur Vérifié
purchased on 20/12/2014
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5
/5
★★★★★
Excellent site in its ergonomics. Very simple payment interface. Shipping mode based mainly on the post office, which guarantees optimal quality and a 6-day delivery time. Order and delivery tracking emails. 1001 maquettes is a good surp
Acheteur Vérifié
purchased on 19/12/2014
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5
/5
★★★★★
Well finished product fast delivery
Acheteur Vérifié
purchased on 19/12/2014
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5
/5
★★★★★
Order online for the 1st time for models really very satisfied I will not hesitate again to order and please me in this vast choice that you have in catalog perfect delivery thank you and wish you to spend happy holidays.. cordially cleret j
Acheteur Vérifié
purchased on 19/12/2014
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1
/5
★☆☆☆☆
Please reimburse me for what you owe me (gift wrap) and the postage, as I no longer wish to order from you (free postage on a future order! .....). Best regards!
Acheteur Vérifié
purchased on 19/12/2014
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2
/5
★★☆☆☆
I ordered a model from stock on December 3. Parcel (economic) at 7.50 euros nevertheless shipped only on 1212. To this day (1912), I'm still waiting for my delivery. It's a Christmas present that I certainly won't get in time. I sent you an e-mail to find out what's wrong? I'm getting seriously impatient! 2212: Still not received m
Acheteur Vérifié
purchased on 19/12/2014
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