/5
★★★★☆
based on 36828 reviews published
★★★★☆
based on 36828 reviews published
Latest customer reviews
3
/5
★★★☆☆
It doesn't seem normal to me that they take a week to prepare an order for an object and then add to that the week it takes to ship it. And I needed it for a gift.
Comprador Verificado
purchased on 13/06/2014
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5
/5
★★★★★
Excellent wide choice i recommend it
Acquirente Verificato
purchased on 13/06/2014
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5
/5
★★★★★
Very serious and accurate company even in shipping.I recommend it to all buyers
Acquirente Verificato
purchased on 13/06/2014
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5
/5
★★★★★
Good product range for model making. Rarer items also available. Timely delivery. The prices are right.
Verifizierter Käufer
purchased on 12/06/2014
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5
/5
★★★★★
Indeed I am very satisfied. The deadlines were respected, the products ordered and the parcel were in very good condition.
Acheteur Vérifié
purchased on 12/06/2014
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1
/5
★☆☆☆☆
I placed my order on May 29, 2014, today is June 12, 2014, and I still haven't received anything. What's more, some CHRONOPOST delivery drivers systematically put a delivery notice on the pretext that I'm absent (whereas most of the time I'm at home).
Acheteur Vérifié
purchased on 12/06/2014
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4
/5
★★★★☆
The truth is that it is a good service at a reasonable price they provide data and shipping dates with a huge stock where you can find items that do not appear on other sites. It is interesting to have this reference
Comprador Verificado
purchased on 11/06/2014
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5
/5
★★★★★
Great service fast and on time cmd promised on site prices a little higher but more complete catalog
Acquirente Verificato
purchased on 11/06/2014
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5
/5
★★★★★
Package arrived all ok very well followed by messages on the various steps from order to shipping etc.
Acquirente Verificato
purchased on 11/06/2014
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5
/5
★★★★★
They are very fast and I am very satisfied
Acquirente Verificato
purchased on 11/06/2014
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5
/5
★★★★★
Good experience I have been looking for a hard to find part. It was not immediately available, but I was kept informed on progress. The part has been received in good condition. It was well packed. Thank you for excellent service! Mike
Verified Buyer
purchased on 11/06/2014
5
/5
★★★★★
Good experience I have been looking for a hard to find part. It was not immediately available, but I was kept informed on progress. The part has been received in good condition. It was well packed. Thank you for excellent service! Mike
Acheteur Vérifié
purchased on 11/06/2014
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1
/5
★☆☆☆☆
WORST INTERNET PURCHASE EVER This company is apparently strictly a 'middleman' that does not warehouse its products except in very few rare cases if you read any other reviews or take my impression. At no time did they have a clue as to my order status, location of said order, or real time stock quantities. Customer service is automated, with canned responses, and few and random. I should have been clued by their policy of charging for the item when ordered, not when shipped, so you have no option to cancel or refund an order after no contact or response after an extended wait period. If you use them expect double the wait for shipping and handling (items ship to them and then to you) and notice fluctuating site pricing. It took my order three weeks to arrive, and they said it was crossing the Atlantic the day before it was dropped on my porch on the US west coast. Most of their stock is sold to the public directly through the manufacturers. Good luck.
Verified Buyer
purchased on 10/06/2014
1
/5
★☆☆☆☆
WORST INTERNET PURCHASE EVER This company is apparently strictly a 'middleman' that does not warehouse its products except in very few rare cases if you read any other reviews or take my impression. At no time did they have a clue as to my order status, location of said order, or real time stock quantities. Customer service is automated, with canned responses, and few and random. I should have been clued by their policy of charging for the item when ordered, not when shipped, so you have no option to cancel or refund an order after no contact or response after an extended wait period. If you use them expect double the wait for shipping and handling (items ship to them and then to you) and notice fluctuating site pricing. It took my order three weeks to arrive, and they said it was crossing the Atlantic the day before it was dropped on my porch on the US west coast. Most of their stock is sold to the public directly through the manufacturers. Good luck.
Acheteur Vérifié
purchased on 10/06/2014
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3
/5
★★★☆☆
Good but delivery times a little too long
Acheteur Vérifié
purchased on 10/06/2014
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5
/5
★★★★★
No worries, everything went smoothly.
Acheteur Vérifié
purchased on 10/06/2014
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3
/5
★★★☆☆
Two weeks to receive the order. Little or no information during the process. There is no way of knowing if the product is in stock or not, so you buy blindly, since at no time do they inform you, I guess so that you don't refuse. There is also no tracking of the shipment by the courier company. In short, there is room for improvement at all levels.
Comprador Verificado
purchased on 09/06/2014
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4
/5
★★★★☆
Leggi quanto dichiarato qui sopra
Acheteur Vérifié
purchased on 09/06/2014
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3
/5
★★★☆☆
Hello I made an initial purchase from you in complete confidence. On arrival I have a broken item, so I'm disappointed. I think that some fragile items should be more protected. Otherwise the rest is fine. Cord
Acheteur Vérifié
purchased on 09/06/2014
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5
/5
★★★★★
Wide choice eveloceed and inexpensive shipping.
Acquirente Verificato
purchased on 08/06/2014
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5
/5
★★★★★
Very interesting for after-market or rare kits. Many references available or supplied very quickly
Acheteur Vérifié
purchased on 08/06/2014
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5
/5
★★★★★
Very competent for shipping and serialisation
Acheteur Vérifié
purchased on 08/06/2014
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3
/5
★★★☆☆
There's no doubt that n1001 Maquettes offers a wide choice of products, from hardware models to various products (paints, glues, etc.). However, order processing could be improved. For example, for a payment accepted on 2305, I received a message the same day announcing that the order had been processed, then three messages on the 29th and 31st announcing that the order had still not been dispatched due to a product backlog. It was only on 0206 that I received the dispatch message. At no time was I told what the missing product was, what the expected delay was, nor was it suggested that I give it up or replace it with something else. In short, a beautiful catal
Acheteur Vérifié
purchased on 07/06/2014
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3
/5
★★★☆☆
Great Stuff but SLOW Shipping Ordered decal sheets which I could not find anywhere else and which were indicated as in-stock. Confirmation e-mail stated 6-8 days delivery time. 14 days after placing order I received an e-mail ""updating"" me and stating items were shipped from Europe and would need to stop at US facility before finally being sent to me. Items arrived well protected in rigid cardboard flat mailer and in great condition after about 4 weeks. Keep in mind that at the same time I placed this order I placed some other orders with vendors in Australia and Singapore. I received those orders in about 1 week via direct international mail as flat packages (just like these decals). Denver (where I live) to Paris distance is 4900 miles. Denver to Sydney is 8300 miles and Denver to Singapore is 9000 miles - get the picture? I don't know why it should take so long to get a flat mailer from 1001, but they really need to work on improving their shipping times. That being said, if I needed something that they had I would be confident ordering from them in the future, but would be aware of the long wait time.
Acheteur Vérifié
purchased on 06/06/2014
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Answer from 1001hobbies
Dear Daniel, Thank you for your comment, we will take it into account in order to improve our service. Best regards, The 1001modelkits team
3
/5
★★★☆☆
Great Stuff but SLOW Shipping Ordered decal sheets which I could not find anywhere else and which were indicated as in-stock. Confirmation e-mail stated 6-8 days delivery time. 14 days after placing order I received an e-mail ""updating"" me and stating items were shipped from Europe and would need to stop at US facility before finally being sent to me. Items arrived well protected in rigid cardboard flat mailer and in great condition after about 4 weeks. Keep in mind that at the same time I placed this order I placed some other orders with vendors in Australia and Singapore. I received those orders in about 1 week via direct international mail as flat packages (just like these decals). Denver (where I live) to Paris distance is 4900 miles. Denver to Sydney is 8300 miles and Denver to Singapore is 9000 miles - get the picture? I don't know why it should take so long to get a flat mailer from 1001, but they really need to work on improving their shipping times. That being said, if I needed something that they had I would be confident ordering from them in the future, but would be aware of the long wait time.
Verified Buyer
purchased on 06/06/2014
Answer from 1001hobbies
Dear Daniel, Thank you for your comment, we will take it into account in order to improve our service. Best regards, The 1001modelkits team
3
/5
★★★☆☆
I find that the delivery time is not respected the package arrived opened fortunately that the objects were not damaged ...... on the other hand the models were in conformity with what I had
Acheteur Vérifié
purchased on 06/06/2014
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4
/5
★★★★☆
Good catch-up after a bad first experience. The free shipping on this shipment makes up for it. The problem is that I think there's a problem with the email communication of the order status. The 1st time I received several extremely contradictory emails about my order and now I've received 2 emails on the same day 3 hours apart telling me that my order has been dispatched. I don't think it's been dispatched twice... 🙂 . To be reviewed, otherwise all good this
Acheteur Vérifié
purchased on 05/06/2014
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5
/5
★★★★★
I received my order yesterday and I am very satisfied. Thank you very much
Comprador Verificado
purchased on 03/06/2014
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4
/5
★★★★☆
On-time delivery and in excellent packaging. The purchase was the subject of a gift and the recipient was satisfied
Acquirente Verificato
purchased on 03/06/2014
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5
/5
★★★★★
Everything was in order for this shipment. Sincerely J.C.
Acheteur Vérifié
purchased on 03/06/2014
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