/5
★★★★☆
based on 36828 reviews published
★★★★☆
based on 36828 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
Good afternoon MRW has not left us any notice or contacted us at any time. I honestly don't believe anything they tell me. This afternoon I will go to the office to see if the order arrived or not.... And let's see how long it takes for them to return an order of this type.... I don't want this order anymore. What I want is MY money back NOW! If I didn't post the comment I would have never heard back from you. Gentlemen, it's been almost two months and you should be ashamed of yourselves! Fidel. Today March 13 I try again to contact 1001maquetas. by this way because they have not contacted me nor have I received the order nor have they returned my money. I think it's enough of so much teasing. This situation is unacceptable! I truly believe that I have been swindled and therefore I am forced to initiate a claim through the official channels. Below users can read the first message sent through this channel. I have paid for something that I have not received. Of course I paid for the order, i.e. I paid for nothing. I have tried to contact 1001maquetas several times without success. The only thing I have left before initiating a claim through the official channels is to explain my problem here to see if someone from the company sees it and contacts me. For that person I leave the order number: 32709. And the order was validated on January 23rd. Let's see if I have luck and soon I can write again that everything has been solved. F
Comprador Verificado
purchased on 04/03/2014
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4
/5
★★★★☆
Well-packaged products and fast, on-time delivery. This is not the case for all mail-order make-up stores.
Acheteur Vérifié
purchased on 03/03/2014
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5
/5
★★★★★
Great service and product quality.
Acquirente Verificato
purchased on 03/03/2014
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3
/5
★★★☆☆
Takes too long on delivery Supposed to be delivered from the States and found out that was shipped in France. Took 15 days, cost 1.5 € but i was charged $4. Besides that, I'm happy with the product.
Acheteur Vérifié
purchased on 03/03/2014
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Answer from 1001hobbies
Hello Silvia, Some of our products are shipped from the USA, others are shipped from Europe. This is why the shipment delay can vary, but it is specified for each product. The shipment costs by letter are always at least of 4€, except for France. Best regards, The 1001modelkits team
3
/5
★★★☆☆
Takes too long on delivery Supposed to be delivered from the States and found out that was shipped in France. Took 15 days, cost 1.5 € but i was charged $4. Besides that, I'm happy with the product.
Verified Buyer
purchased on 03/03/2014
Answer from 1001hobbies
Hello Silvia, Some of our products are shipped from the USA, others are shipped from Europe. This is why the shipment delay can vary, but it is specified for each product. The shipment costs by letter are always at least of 4€, except for France. Best regards, The 1001modelkits team
5
/5
★★★★★
Everything perfect and in 5 days at home!
Comprador Verificado
purchased on 02/03/2014
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5
/5
★★★★★
I've been a customer for a long time and I'm completely satisfied.
Acheteur Vérifié
purchased on 02/03/2014
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4
/5
★★★★☆
The colors correspond exactly to the models with the corresponding numbers, and they look great. What's more, you can get them for less.
Acheteur Vérifié
purchased on 28/02/2014
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1
/5
★☆☆☆☆
Incomplete order no answer after cont
Acheteur Vérifié
purchased on 28/02/2014
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4
/5
★★★★☆
Too bad you can't get a tracking number for economy parcels.
Acheteur Vérifié
purchased on 27/02/2014
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4
/5
★★★★☆
This site is a real landmark for enthusiasts, who can find what is no longer available in physical shops..... Shipping is fast, even if the charges seem a bit expensive. To be recommended
Acheteur Vérifié
purchased on 27/02/2014
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1
/5
★☆☆☆☆
Order placed on Feb 10 and immediately paid by credit card on Feb 25 I am notified that the item is no longer available and that I will be refunded the amount. I ask for a credit note x make another purchase and no response is given to me.... Not first but certainly last purchase I make on this site. Previous purchases of available material have also been very slow to arrive!
Acquirente Verificato
purchased on 27/02/2014
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4
/5
★★★★☆
Fast delivery
Acheteur Vérifié
purchased on 26/02/2014
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4
/5
★★★★☆
Fast, clean and professional
Acheteur Vérifié
purchased on 26/02/2014
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1
/5
★☆☆☆☆
Order placed on 19-02-2014 as of 26 -02-2014 I still don't know anything.Emails of explanations sent with no response of course.The order still appears to be in processing and no tracking number has been provided to me. At least they would deign to tell me whether my package has left or not. First and last time I buy here!!!!!!!
Acquirente Verificato
purchased on 26/02/2014
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5
/5
★★★★★
The model itself was not great, the mould was probably too hot and burned some parts.
Acheteur Vérifié
purchased on 25/02/2014
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4
/5
★★★★☆
Adapted and aesthetic
Acheteur Vérifié
purchased on 25/02/2014
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4
/5
★★★★☆
Parcel arrived in perfect condition my order arrived in perfect condition , I had ordered Decals and they were sent in a bubble wrap pachage. well done, no dints at all.
Acheteur Vérifié
purchased on 25/02/2014
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4
/5
★★★★☆
Parcel arrived in perfect condition my order arrived in perfect condition , I had ordered Decals and they were sent in a bubble wrap pachage. well done, no dints at all.
Verified Buyer
purchased on 25/02/2014
5
/5
★★★★★
I was pleasantly surprised by the treatment, which was not only excellent but also personal. Very resolute and honest. A 10
Comprador Verificado
purchased on 24/02/2014
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2
/5
★★☆☆☆
Failed to deliver, refund eventually received. I ordered a decal set 31st January. 11 days later received an email to say item not yet dispatched but that it would be posted within the next few days. This was not acceptable to me so I email back requesting the order be cancelled and my money refunded. 4 Days later I receive an email to say my item had now been mailed. I again replied to say my order had been cancelled. On 23rd Feb I had neither received my refund or the product that had allegedly posted to me so I opened a dispute via Paypal. A refund was then received the following day. Very poor communication throughout - not a happy buying experience.
Acheteur Vérifié
purchased on 24/02/2014
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Answer from 1001hobbies
Hello Nigel, It seems there was an error in the delivery address you gave us. You may have indicated UK instead of US. Also it seems we did not receive your emails. We apologize for the inconvenience resulting from these misunderstandings. Best regards, The 1001modelkits team
2
/5
★★☆☆☆
Failed to deliver, refund eventually received. I ordered a decal set 31st January. 11 days later received an email to say item not yet dispatched but that it would be posted within the next few days. This was not acceptable to me so I email back requesting the order be cancelled and my money refunded. 4 Days later I receive an email to say my item had now been mailed. I again replied to say my order had been cancelled. On 23rd Feb I had neither received my refund or the product that had allegedly posted to me so I opened a dispute via Paypal. A refund was then received the following day. Very poor communication throughout - not a happy buying experience.
Verified Buyer
purchased on 24/02/2014
Answer from 1001hobbies
Hello Nigel, It seems there was an error in the delivery address you gave us. You may have indicated UK instead of US. Also it seems we did not receive your emails. We apologize for the inconvenience resulting from these misunderstandings. Best regards, The 1001modelkits team
5
/5
★★★★★
Great site where you can find what you're looking for. Bravo !!! and thank you
Acheteur Vérifié
purchased on 23/02/2014
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4
/5
★★★★☆
Fast and perfect shipment but sometimes some delays due to restocking ..... the after-sales service is nevertheless present and charming . A very good service to glo
Acheteur Vérifié
purchased on 23/02/2014
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5
/5
★★★★★
Super product corresponding to the order and delivered on time.
Acheteur Vérifié
purchased on 23/02/2014
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4
/5
★★★★☆
Quite happy for all purchases except the first time when the figurines were indicated as being in stock when they were not and I had to order other different ones and not necessarily what I was interested in. Stocks run out very quickly and some items take a long time to be restocked. I trust the site to
Acheteur Vérifié
purchased on 22/02/2014
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5
/5
★★★★★
No problems when ordering, shipping times are reasonable
Acheteur Vérifié
purchased on 21/02/2014
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5
/5
★★★★★
Don't expect ultra-short delivery times, but there's a good chance you'll find what you're looking for - the choice is huge, and if you have a problem, the after-sales service is there (I've tested it). If you're interested in browsing through the catalog, allow yourself a week's vacation. I recommend it and I'll certainly be back.
Acheteur Vérifié
purchased on 21/02/2014
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3
/5
★★★☆☆
Problem with packaging You must to pay attencion to prepare shipment. My decals weren't respectively protected. Shipment arrived to me damged. If you send delicate merchandise, please take it in safe packaging (for example cardboard)
Acheteur Vérifié
purchased on 20/02/2014
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Answer from 1001hobbies
Dear customer, Thank you for your comment, we will take it into account in order to improve our service. We apologize for the inconvenience. Best regards, The 1001modelkits team
3
/5
★★★☆☆
Problem with packaging You must to pay attencion to prepare shipment. My decals wasn't respectively protected. Shipment arrived to me damged. If you send delicate merchandise, please take it in safe packaging (for example cardboard)
Verified Buyer
purchased on 20/02/2014
Answer from 1001hobbies
Dear customer, Thank you for your comment, we will take it into account in order to improve our service. We apologize for the inconvenience. Best regards, The 1001modelkits team