/5
★★★★☆
based on 37056 reviews published
★★★★☆
based on 37056 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
WORST INTERNET PURCHASE EVER This company is apparently strictly a 'middleman' that does not warehouse its products except in very few rare cases if you read any other reviews or take my impression. At no time did they have a clue as to my order status, location of said order, or real time stock quantities. Customer service is automated, with canned responses, and few and random. I should have been clued by their policy of charging for the item when ordered, not when shipped, so you have no option to cancel or refund an order after no contact or response after an extended wait period. If you use them expect double the wait for shipping and handling (items ship to them and then to you) and notice fluctuating site pricing. It took my order three weeks to arrive, and they said it was crossing the Atlantic the day before it was dropped on my porch on the US west coast. Most of their stock is sold to the public directly through the manufacturers. Good luck.
Verified Buyer
purchased on 10/06/2014
1
/5
★☆☆☆☆
WORST INTERNET PURCHASE EVER This company is apparently strictly a 'middleman' that does not warehouse its products except in very few rare cases if you read any other reviews or take my impression. At no time did they have a clue as to my order status, location of said order, or real time stock quantities. Customer service is automated, with canned responses, and few and random. I should have been clued by their policy of charging for the item when ordered, not when shipped, so you have no option to cancel or refund an order after no contact or response after an extended wait period. If you use them expect double the wait for shipping and handling (items ship to them and then to you) and notice fluctuating site pricing. It took my order three weeks to arrive, and they said it was crossing the Atlantic the day before it was dropped on my porch on the US west coast. Most of their stock is sold to the public directly through the manufacturers. Good luck.
Acheteur Vérifié
purchased on 10/06/2014
Translated review
3
/5
★★★☆☆
Good but delivery times a little too long
Acheteur Vérifié
purchased on 10/06/2014
Translated review
5
/5
★★★★★
No worries, everything went smoothly.
Acheteur Vérifié
purchased on 10/06/2014
Translated review
3
/5
★★★☆☆
Two weeks to receive the order. Little or no information during the process. There is no way of knowing if the product is in stock or not, so you buy blindly, since at no time do they inform you, I guess so that you don't refuse. There is also no tracking of the shipment by the courier company. In short, there is room for improvement at all levels.
Comprador Verificado
purchased on 09/06/2014
Translated review
4
/5
★★★★☆
Leggi quanto dichiarato qui sopra
Acheteur Vérifié
purchased on 09/06/2014
Translated review
3
/5
★★★☆☆
Hello I made an initial purchase from you in complete confidence. On arrival I have a broken item, so I'm disappointed. I think that some fragile items should be more protected. Otherwise the rest is fine. Cord
Acheteur Vérifié
purchased on 09/06/2014
Translated review
5
/5
★★★★★
Wide choice eveloceed and inexpensive shipping.
Acquirente Verificato
purchased on 08/06/2014
Translated review
5
/5
★★★★★
Very interesting for after-market or rare kits. Many references available or supplied very quickly
Acheteur Vérifié
purchased on 08/06/2014
Translated review
5
/5
★★★★★
Very competent for shipping and serialisation
Acheteur Vérifié
purchased on 08/06/2014
Translated review
3
/5
★★★☆☆
There's no doubt that n1001 Maquettes offers a wide choice of products, from hardware models to various products (paints, glues, etc.). However, order processing could be improved. For example, for a payment accepted on 2305, I received a message the same day announcing that the order had been processed, then three messages on the 29th and 31st announcing that the order had still not been dispatched due to a product backlog. It was only on 0206 that I received the dispatch message. At no time was I told what the missing product was, what the expected delay was, nor was it suggested that I give it up or replace it with something else. In short, a beautiful catal
Acheteur Vérifié
purchased on 07/06/2014
Translated review
3
/5
★★★☆☆
Great Stuff but SLOW Shipping Ordered decal sheets which I could not find anywhere else and which were indicated as in-stock. Confirmation e-mail stated 6-8 days delivery time. 14 days after placing order I received an e-mail ""updating"" me and stating items were shipped from Europe and would need to stop at US facility before finally being sent to me. Items arrived well protected in rigid cardboard flat mailer and in great condition after about 4 weeks. Keep in mind that at the same time I placed this order I placed some other orders with vendors in Australia and Singapore. I received those orders in about 1 week via direct international mail as flat packages (just like these decals). Denver (where I live) to Paris distance is 4900 miles. Denver to Sydney is 8300 miles and Denver to Singapore is 9000 miles - get the picture? I don't know why it should take so long to get a flat mailer from 1001, but they really need to work on improving their shipping times. That being said, if I needed something that they had I would be confident ordering from them in the future, but would be aware of the long wait time.
Acheteur Vérifié
purchased on 06/06/2014
Translated review
Answer from 1001hobbies
Dear Daniel, Thank you for your comment, we will take it into account in order to improve our service. Best regards, The 1001modelkits team
3
/5
★★★☆☆
Great Stuff but SLOW Shipping Ordered decal sheets which I could not find anywhere else and which were indicated as in-stock. Confirmation e-mail stated 6-8 days delivery time. 14 days after placing order I received an e-mail ""updating"" me and stating items were shipped from Europe and would need to stop at US facility before finally being sent to me. Items arrived well protected in rigid cardboard flat mailer and in great condition after about 4 weeks. Keep in mind that at the same time I placed this order I placed some other orders with vendors in Australia and Singapore. I received those orders in about 1 week via direct international mail as flat packages (just like these decals). Denver (where I live) to Paris distance is 4900 miles. Denver to Sydney is 8300 miles and Denver to Singapore is 9000 miles - get the picture? I don't know why it should take so long to get a flat mailer from 1001, but they really need to work on improving their shipping times. That being said, if I needed something that they had I would be confident ordering from them in the future, but would be aware of the long wait time.
Verified Buyer
purchased on 06/06/2014
Answer from 1001hobbies
Dear Daniel, Thank you for your comment, we will take it into account in order to improve our service. Best regards, The 1001modelkits team
3
/5
★★★☆☆
I find that the delivery time is not respected the package arrived opened fortunately that the objects were not damaged ...... on the other hand the models were in conformity with what I had
Acheteur Vérifié
purchased on 06/06/2014
Translated review
4
/5
★★★★☆
Good catch-up after a bad first experience. The free shipping on this shipment makes up for it. The problem is that I think there's a problem with the email communication of the order status. The 1st time I received several extremely contradictory emails about my order and now I've received 2 emails on the same day 3 hours apart telling me that my order has been dispatched. I don't think it's been dispatched twice... 🙂 . To be reviewed, otherwise all good this
Acheteur Vérifié
purchased on 05/06/2014
Translated review
5
/5
★★★★★
I received my order yesterday and I am very satisfied. Thank you very much
Comprador Verificado
purchased on 03/06/2014
Translated review
4
/5
★★★★☆
On-time delivery and in excellent packaging. The purchase was the subject of a gift and the recipient was satisfied
Acquirente Verificato
purchased on 03/06/2014
Translated review
5
/5
★★★★★
I hope you can also find American NASCAR and INDY championship car models.Otherwise, the choice is wide and satisfactory
Acquirente Verificato
purchased on 03/06/2014
Translated review
5
/5
★★★★★
Everything was in order for this shipment. Sincerely J.C.
Acheteur Vérifié
purchased on 03/06/2014
Translated review
3
/5
★★★☆☆
EXCELLENT NAVIGATION OF THE SITEFACILITY OF CHOICE EDI CONFRONTORIPETOTEMPI WAITING TIMES A BIT LONG
Acquirente Verificato
purchased on 02/06/2014
Translated review
5
/5
★★★★★
Impeccable service.
Acheteur Vérifié
purchased on 02/06/2014
Translated review
5
/5
★★★★★
I find the delivery time a little long for me. two weeks waiting. but I am quite satisfied (see the note) thank you M levraux
Acheteur Vérifié
purchased on 02/06/2014
Translated review
4
/5
★★★★☆
Magnificent metal miniatures to complete my grandson's collection. Too bad the French tanks from 39-45 are missing.
Acheteur Vérifié
purchased on 02/06/2014
Translated review
5
/5
★★★★★
BONJOUR BIEN ÉVIDEMMENTJE SUIS TRES SATISFAIT.VOUS AVEZ RÉPONDU A UNE PETITE COMMANDECE QUI VOUS CLASSE DANS LA CATEGORIE DES COMMERÇANTS SERIEUX ET RESPONSABLES.DE CE FAIT JE VOUS PASSEZAI D'AUTRES COMMANDES. THANK YOU! G.BOURGARY
Acheteur Vérifié
purchased on 02/06/2014
Translated review
4
/5
★★★★☆
Hello! Good news: the letter carrier has just come! The 1001 Maquettes parcel is in the box.... of course! Everything OK Good service, reasonable delivery times, good follow-up... Brav
Acheteur Vérifié
purchased on 02/06/2014
Translated review
2
/5
★★☆☆☆
Due to a supplier error, I had to wait 2 weeks to receive my order.
Acheteur Vérifié
purchased on 01/06/2014
Translated review
5
/5
★★★★★
I can think of nothing that is wrong with 1001 Modelkits I found some items that were not available from other dealers, so I ordered what I needed from 1001, and even though what I ordered was stocked at their overseas supplier, I received my order within 15 days of order being placed.
Verified Buyer
purchased on 31/05/2014
5
/5
★★★★★
Delighted with my order
Acheteur Vérifié
purchased on 31/05/2014
Translated review
5
/5
★★★★★
I can think of nothing that is wrong with 1001 Modelkits I found some items that were not available from other dealers, so I ordered what I needed from 1001, and even though what I ordered was stocked at their overseas supplier, I received my order within 15 days of order being placed.
Acheteur Vérifié
purchased on 31/05/2014
Translated review
5
/5
★★★★★
Top ! Fast delivery and careful packaging! Very bi
Acheteur Vérifié
purchased on 31/05/2014
Translated review