/5
★★★★☆
based on 36845 reviews published
★★★★☆
based on 36845 reviews published
Latest customer reviews
4
/5
★★★★☆
Well packaged shipment without problems
Jesus B.
purchased on 12/04/2024
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Answer from 1001hobbies
Dear customer, We are currently working to solve our backlogs in order to get back to normal service. If you have any problem, please contact our customer service email address. We will help you as much as possible. Best regards!
1
/5
★☆☆☆☆
For the navigation and the delivery..nothing to say all is well.. concerning the ordered product..it is below all..really not satisfied..to see what will propose me 1001 hobbies
Jean Jacques L.
purchased on 27/03/2024
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5
/5
★★★★★
Good selection, clear online store
Osman K.
purchased on 11/04/2024
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5
/5
★★★★★
Very good and super fast, thank you and see you soon.
Marc R.
purchased on 21/04/2024
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5
/5
★★★★★
Sometimes a little more expensive than the competition
Dominique B.
purchased on 09/04/2024
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
4
/5
★★★★☆
Good
Antonio Jose H.
purchased on 02/04/2024
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Answer from 1001hobbies
Dear customer, We are currently working to solve our backlogs in order to get back to normal service. If you have any problem, please contact our customer service email address. We will help you as much as possible. Best regards!
5
/5
★★★★★
Good service and good quality
Børge T.
purchased on 08/03/2024
Answer from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
5
/5
★★★★★
Items arrived well packaged and exactly as described...will used again thank you
Dave B.
purchased on 08/04/2024
Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
4
/5
★★★★☆
Order received in perfect condition and reasonably quickly.
Jesús Antonio N.
purchased on 17/04/2024
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Answer from 1001hobbies
Dear customer, We are in the process of resolving our backlogs in order to return to normal service. If you have any problems, please contact our customer service email address. We will help you as much as possible. Best regards!
5
/5
★★★★★
Top of the top
Djaballah L.
purchased on 18/04/2024
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5
/5
★★★★★
Well cared for.
Bertus A.
purchased on 16/03/2024
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Answer from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
5
/5
★★★★★
Hello, I would like to thank the 1001 maquette team enormously, because as expected I received my pre-order in perfect condition! Keep on protecting Star Wars figures like this! Thanks in advance.
Kevin S.
purchased on 23/01/2024
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5
/5
★★★★★
Product perfectly good, delivery as promised
Bernd S.
purchased on 11/04/2024
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
2
/5
★★☆☆☆
Sent the wrong part
Kees K.
purchased on 03/04/2024
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Answer from 1001hobbies
Hello, Thank you for this information and our apologies. This kind of incident is very annoying for us. To clarify and solve this incident, we would like to ask you for photos (of the codes and of the whole product!) ... we would like to ask you for photos. We look forward to your response. Sincerely 1001hobbies
5
/5
★★★★★
Easy to order, many products available. Fast shipping. In short, efficient.
Philippe G.
purchased on 15/04/2024
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
4
/5
★★★★☆
Order delivered to the wrong relay but still in good condition
Delphine B.
purchased on 10/04/2024
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
2
/5
★★☆☆☆
Didn't receive my package, wasn't home and no notification in my mailbox.
Piet V.
purchased on 29/03/2024
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Answer from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
5
/5
★★★★★
As always all items perfect and shipping correct.
Jorge C.
purchased on 11/04/2024
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Answer from 1001hobbies
Dear customer, We are currently working to solve our backlogs in order to get back to normal service. If you have any problem, please contact our customer service email address. We will help you as much as possible. Best regards!
5
/5
★★★★★
Good product delivered on time
Serge S.
purchased on 28/03/2024
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5
/5
★★★★★
My son is happy with the quality of the model
Nancy B.
purchased on 11/04/2024
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
3
/5
★★★☆☆
Dubious advertising of the model I wanted. I asked for clarification by mail and they did not respond. I complained by phone and they told me that they would give me an answer by phone, which they never did. In the meantime, they kept sending me emails to make more purchases. Very long delay in the delivery of the product to the customer compared to their delivery commitment. It gives the impression that they are not a store, but a "hub" that receives orders from customers and then requests the product to a supplier, which greatly lengthens the delivery time to the initial customer and can not answer questions about the product because they do not have it in their store. And all this at a very expensive price, I think 1001Hobbies is one of the most expensive companies in the market and that does not compensate with the service they provide. I have voted them "regular" because in the end the model arrived to me, but I don't think I will buy anything from them again. Thank you very much.
Miguel Angel G.
purchased on 25/03/2024
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Answer from 1001hobbies
I am sincerely sorry for your unsatisfactory experience. We understand your frustration concerning the delivery time and the impression that we are just an intermediary. We take your comments very seriously and we will closely examine our internal processes to improve our service in the future. If you have any other concerns or questions, please do not hesitate to contact us. Once again, we are truly sorry for this disappointing experience and we hope to have the opportunity to regain your trust in the future.
5
/5
★★★★★
For the navigation on the site, nothing to say, no problem to find what I was looking for, the ordered parts arrived without any problem and on the phone the reception is serious. Thank you
Alarcon C.
purchased on 29/03/2024
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5
/5
★★★★★
As ordered and on schedule.
Marc L.
purchased on 24/03/2024
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5
/5
★★★★★
Always satisfied
Fernand B.
purchased on 14/04/2024
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5
/5
★★★★★
Bonjour très satisfait de 1001 hobbies le top
Philippe S.
purchased on 10/04/2024
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5
/5
★★★★★
Perfect
Dominique L.
purchased on 08/04/2024
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5
/5
★★★★★
Fast
Mathieu H.
purchased on 13/04/2024
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5
/5
★★★★★
My first order. Lots of choice, fair price, fast and careful shipping. Thanks to the whole team. I recommend
Pascal K.
purchased on 09/04/2024
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
4
/5
★★★★☆
The parcel took a long time to arrive because one of the two products was not supposed to be available. What would have been better would have been to implement the deduction of a product missing from the penultimate order. Suggestions were made, but that's all. Too bad.
Christophe B.
purchased on 10/04/2024
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Answer from 1001hobbies
I'm sorry to hear that you encountered difficulties with your order and that one of the products was unavailable. We understand that this can be frustrating. We have indeed split the order to improve our process. Thank you for sharing your experience with us, and we look forward to providing you with a better shopping experience in the future.
4
/5
★★★★☆
No French translation of the assembly instructions.
Gilbert B.
purchased on 13/04/2024
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service