4.2/5
★★★★☆
based on 37056 reviews published

Latest customer reviews

5 /5
★★★★★
Provided needed item in reasonable time. I was trying to locate a specific ship model and was having no luck. I tried 1001modelkits and the item was there. I ordered it and was advised via e-mail that the model would have to be shipped from overseas to the warehouse in Arkansas and then to me. The item I wanted arrived eventually and in excellent condition. I was very pleased with my dealings with 1001modelkits.
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Verified Buyer
purchased on 28/03/2014
5 /5
★★★★★
All my orders have gone very well
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Acheteur Vérifié
purchased on 26/03/2014
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1 /5
★☆☆☆☆
Hello ! It's all in the title... Fabien LENFANT 4 impasse dupleix 62480 le portel
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Acheteur Vérifié
purchased on 24/03/2014
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2 /5
★★☆☆☆
I have already said everything in one sentence.
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Acquirente Verificato
purchased on 23/03/2014
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5 /5
★★★★★
Everything perfect and good communication about the order....
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Comprador Verificado
purchased on 22/03/2014
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5 /5
★★★★★
I am pleased with the kit purchased arrived in a short time and in excellent condition. I think if I purchase another kit I will turn to you. PS I am desperately looking for 1350 scale life rafts to complete my Hobby Boss Pola cruiser model (remarkably poor model - not purchased from you) can you help me? Thank you. Best regards Giovan Giuseppe Marino
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Acquirente Verificato
purchased on 22/03/2014
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2 /5
★★☆☆☆
Long delivery time From order / payment to delivery takes far too long and no clear tracking information other than ""parcel shipped""
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Acheteur Vérifié
purchased on 22/03/2014
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Answer from 1001hobbies
Dear Customer, Shipping to Singapore can take a few weeks. Your order was sent on 03/14/14, you should soon receive it. Best regards, The 1001modelkits team
2 /5
★★☆☆☆
Long delivery time From order / payment to delivery takes far too long and no clear tracking information other than ""parcel shipped""
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Verified Buyer
purchased on 22/03/2014
Answer from 1001hobbies
Dear Customer, Shipping to Singapour can take a few weeks. Your order was sent on 03/14/14, you should soon receive it. Best regards, The 1001modelkits team
3 /5
★★★☆☆
Good, but delivery time takes really long very competitive prices and very good customer service. The only thing that nags me about them is there very long shipping time and costs.
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Acheteur Vérifié
purchased on 21/03/2014
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Answer from 1001hobbies
Dear customer, Thank you for your comment, we will take it into account in order to improve our service. Best regards, The 1001modelkits team
3 /5
★★★☆☆
Good, but delivery time takes really long very competitive prices and very good customer service. The only thing that nags me about them is there very long shipping time and costs.
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Verified Buyer
purchased on 21/03/2014
Answer from 1001hobbies
Dear customer, Thank you for your comment, we will take it into account in order to improve our service. Best regards, The 1001modelkits team
5 /5
★★★★★
After a somewhat ""bumpy"" beginning with my first shipment, which was destroyed in transit - which was clearly the fault of the shipping service - 1001modellbau showed a lot of understanding and immediately provided a very positive solution to the problem - I am totally thrilled! I can wholeheartedly recommend 1001modellbau - Service: 1A+++
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Verifizierter Käufer
purchased on 20/03/2014
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2 /5
★★☆☆☆
Transport too expensive !!!
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Acheteur Vérifié
purchased on 20/03/2014
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3 /5
★★★☆☆
Hello in my order of early march 2014 i ordered a model (the order summary is correct and the invoice too) but it's another one that i received ... i sent a message to [email protected] but no answer! The problem is that what was delivered to me was part of a previous order and so I have a duplicate box which I don't have.
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Acheteur Vérifié
purchased on 19/03/2014
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5 /5
★★★★★
I have nothing special to say about my first order... tout c bien pass
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Acheteur Vérifié
purchased on 19/03/2014
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5 /5
★★★★★
Excellent catalog timely shipping. good packaging
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Acquirente Verificato
purchased on 19/03/2014
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5 /5
★★★★★
Very good site on which I was able to find my paint pots when I was making models ... Delivery a little long ... Nothing to complain about, it's perfect
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Acheteur Vérifié
purchased on 18/03/2014
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4 /5
★★★★☆
I have nothing in particular to say only that I received on time with excellent packaging the item I requested . nothing more.
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Acquirente Verificato
purchased on 18/03/2014
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5 /5
★★★★★
The choice is very wide and complete
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Acquirente Verificato
purchased on 17/03/2014
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1 /5
★☆☆☆☆
Waste of time and money Hey, I would like to share with you my worst buying experience I've had so far , here are the details of the case : I saw many publications in magazines of models building from about 1001modelkits.com , after I checked and compared prices and seeing positive reviews online I decided to try and do a purchase from them. the site seem very impressive and serious , with huge stock and tempting prices - including low postage. I made the purchase at 7.3.14 and according to the site terms it has been said that the shipment will be sent in no more than 48 hours. After several days that i did not received from them any email to document the purchase (which I usually get right away from my experience from buying in many websites) I contacted their customer service department and after a few days I received the following laconic message : "" Dear customer , Rest assured that we do our best to deliver our customers quickly. You will receive a tracking number as soon as the package is sent. Best regards, Customer service 1001modelkits"" Since the message said nothing about delivery time, estimated shipment or reason for the delay (all products were marked as available and in stock ) I tried to contact again to their customer service department with email's and direct messages to their online services but until now I did not get any response or any replay . this looks like just a scam to rub you out of your money!
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Acheteur Vérifié
purchased on 17/03/2014
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Answer from 1001hobbies
Hello Arik, There was an issue with the product you ordered. This caused a delay but we cancelled the order and refunded you as you asked us. Best regards, The 1001modelkits team
1 /5
★☆☆☆☆
Waste of time and money Hey, I would like to share with you my worst buying experience I've had so far , here are the details of the case : I saw many publications in magazines of models building from about 1001modelkits.com , after I checked and compared prices and seeing positive reviews online I decided to try and do a purchase from them. the site seem very impressive and serious , with huge stock and tempting prices - including low postage. I made the purchase at 7.3.14 and according to the site terms it has been said that the shipment will be sent in no more than 48 hours. After several days that i did not received from them any email to document the purchase (which I usually get right away from my experience from buying in many websites) I contacted their customer service department and after a few days I received the following laconic message : "" Dear customer , Rest assured that we do our best to deliver our customers quickly. You will receive a tracking number as soon as the package is sent. Best regards, Customer service 1001modelkits"" Since the message said nothing about delivery time, estimated shipment or reason for the delay (all products were marked as available and in stock ) I tried to contact again to their customer service department with email's and direct messages to their online services but until now I did not get any response or any replay . this looks like just a scam to rub you out of your money!
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Verified Buyer
purchased on 17/03/2014
Answer from 1001hobbies
Hello Arik, There was an issue with the product you ordered. This caused a delay but we canceled the order and refunded you as you asked us. Best regards, The 1001modelkits team
4 /5
★★★★☆
Still waiting for delivery ... 8 days after shipment notification e-mail. Order placed on 0503 and received on 1
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Acheteur Vérifié
purchased on 15/03/2014
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5 /5
★★★★★
Not only the selection of model making companies is brilliant, but also the number is huge. An extremely well-stocked store. Everyone will find something for every budget here.
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Verifizierter Käufer
purchased on 14/03/2014
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5 /5
★★★★★
I am very satisfied with the product, delivery and payment.
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Acheteur Vérifié
purchased on 14/03/2014
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5 /5
★★★★★
Delivery time respected products well packed nothing to say
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Acheteur Vérifié
purchased on 14/03/2014
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5 /5
★★★★★
When everything is perfect, what can I say? Professional
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Acheteur Vérifié
purchased on 14/03/2014
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5 /5
★★★★★
Accurate and timely sale
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Acquirente Verificato
purchased on 14/03/2014
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5 /5
★★★★★
Top Qualität Super Service, gut und übersichtlich.
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Acheteur Vérifié
purchased on 13/03/2014
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1 /5
★☆☆☆☆
I paid and received nothing tvisarl@wanadoo.
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Acheteur Vérifié
purchased on 13/03/2014
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5 /5
★★★★★
Top Qualität Super Service, gut und übersichtlich.
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Verified Buyer
purchased on 13/03/2014
5 /5
★★★★★
Good prices, single delivery of different class of product.AAA+++ These folks know what they are doing, and do it very well.
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Verified Buyer
purchased on 13/03/2014