/5
★★★★☆
based on 36828 reviews published
★★★★☆
based on 36828 reviews published
Latest customer reviews
5
/5
★★★★★
All good perfect packaging all very well detailed the shipping within time is to go in one word excellent Ok. Regards
Comprador Verificado
purchased on 30/10/2013
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5
/5
★★★★★
Everything perfect, good packaging and good feedback with the customer, I only missed the fact that they gave me a shipping locator but nothing important. It will not be my last purchase in 1001maquetas.es To the list of ""favorites"" with ell@s.
Comprador Verificado
purchased on 28/10/2013
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1
/5
★☆☆☆☆
Before the parrafada I'm going to write summary: I was treated rude vulgarly rude and did not even bother to try to help me. I ordered the model of an Audi Quattro to give it to my father for his birthday on September 24. I was sure it would not arrive for his birthday on the 29th but it said 1 to 2 weeks so I told my father with excitement. Through the DHL tracking number I saw that it left on September 24th and I thought this is going well. I didn't give it any more thought since I was going on a trip and that it would arrive while I was away. Great my surprise to see that when I arrived on October 24 it was still not there. I finally remembered to call today October 28. I was surprised that the number was french even though I was on 1001maquetas.es but well, I defended myself and called. I started well by simply asking if they knew what was the reason for the delay in delivery. The guy told me (I would call him gentleman or gentlewoman if he had had a minimum of modale Spain that he expected if it had only been 5 weeks. I told him that the website did not specify that. He told me in a bad way that it was obvious. I told him that he could at least ask me for the order number before assuming things. Once again in a bad mood he told me well if it makes you excited give it to me. After giving it to me he told me that if I had bought the normal non-urgent transport I could wait several more weeks. I told him correctly that there was no ticket as of September 25. He told me to talk to DHL. At this point I was already pissed off because of the bad treatment I was getting from the 'asshole' (excuse me) speaking to me in French. I told him in a correct but angry way that I had ordered from 1001maquetas not DHL. He told me to wait for him. I told him what kind of service is that. And his answer"""the one I'm giving"". I told him that if he was not going to help me or talk to me in the right way being that I was the customer I wanted my money back. He replied: That's what we will do. And he HANGED UP on me. I have been working in customer service for a company for 13 years and this is the 2nd worst service I have ever seen and I am fixed by work default. I will never order again and I do not recommend it to anyone.
Comprador Verificado
purchased on 28/10/2013
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5
/5
★★★★★
I am very pleasantly surprised by the range on offer. Delivery time and shipping costs are acceptable.
Verifizierter Käufer
purchased on 28/10/2013
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5
/5
★★★★★
Well done site reasonable shipping charges very fast assistance perfect packagingdeliver on time and tracking of shipment. What can I say: really great!
Acquirente Verificato
purchased on 27/10/2013
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5
/5
★★★★★
As soon as I placed my order, I was informed of the tracking of my package. Fast delivery and the product was well packaged and conformed to the description. I would recommend
Acheteur Vérifié
purchased on 26/10/2013
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5
/5
★★★★★
I ordered several times on 1001maquettes I just had a small problem which was quickly corrected but it is difficult for me not to recommend this si
Acheteur Vérifié
purchased on 26/10/2013
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5
/5
★★★★★
The modeler who intends to buy model kits without any doubt I recommend him to turn to You 1001 models for some of Your features which are : the online site is very easy to browse there is an infinity of products and the shipping is fast.
Acquirente Verificato
purchased on 26/10/2013
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5
/5
★★★★★
Fast and accurate delivery. I will recommend via 1001maquettes.
Acheteur Vérifié
purchased on 25/10/2013
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2
/5
★★☆☆☆
Delivery times far too long?
Acheteur Vérifié
purchased on 25/10/2013
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5
/5
★★★★★
For my part wanting to please this sweet dreamer very much you have helped to achieve this one I think that for Christmas it will be only cries of joy and happinessthis model seems interestingbut knowing nothing and not having too much patience for all that but the joy of offering this completely unexpected gift that's great!!! thank you for offering this""little jewel""
Acheteur Vérifié
purchased on 24/10/2013
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4
/5
★★★★☆
A Rocky start but they delivered the product! One thing I am not used to is a vendor who charges a CC before they ship! This is not the norm here in the US! I ordered a brand new armor kit which they indicated they had in stock but they really did not! It took them 3 weeks, but they did ship the kit and it was received in good condition. Will I order from them again? Yes, but I will inquire about availability first, rather than rely on what is posted on the site. They have a tremendous selection of kits and I believe there heart is in the right place but they do need to pay more attention to updating stock level information on the site.
Acheteur Vérifié
purchased on 24/10/2013
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5
/5
★★★★★
A perfect site, I highly recommend it )
Acheteur Vérifié
purchased on 24/10/2013
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5
/5
★★★★★
After many years away from model making, I came across 1001modellbau by chance. The huge selection of models and the simplicity of ordering and paying could be decisive for me to start my little addiction ""model building"" again.
Verifizierter Käufer
purchased on 24/10/2013
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4
/5
★★★★☆
A Rocky start but they delivered the product! One thing I am not used to is a vendor who charges a CC before they ship! This is not the norm here in the US! I ordered a brand new armor kit which they indicated they had in stock but they really did not! It took them 3 weeks, but they did ship the kit and it was received in good condition. Will I order from them again? Yes, but I will inquire about availability first, rather than rely on what is posted on the site. They have a tremendous selection of kits and I believe there heart is in the right place but they do need to pay more attention to updating stock level information on the site.
Verified Buyer
purchased on 24/10/2013
4
/5
★★★★☆
Nothing to say ........ciao
Acquirente Verificato
purchased on 24/10/2013
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4
/5
★★★★☆
I am very satisfied with this site and the telephone service is perfect, attentive and accommodating in the event of a problem.
Acheteur Vérifié
purchased on 23/10/2013
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5
/5
★★★★★
Very good founisseu
Acheteur Vérifié
purchased on 23/10/2013
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5
/5
★★★★★
Good business
Acquirente Verificato
purchased on 23/10/2013
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5
/5
★★★★★
I received my 1st parcel and what can I say except SUPER. I have nothing to say impeccable package. As far as the site is concerned, it's very good: clear, very many references..... you can find everything you need. Stay as you are I'll recommend c
Acheteur Vérifié
purchased on 22/10/2013
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2
/5
★★☆☆☆
Hello, I have sent 2 mails for return of the goods and credit note for the paid goods, no telephone customer service for questions
Verifizierter Käufer
purchased on 21/10/2013
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5
/5
★★★★★
There are very good products... you can find everything...
Comprador Verificado
purchased on 19/10/2013
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5
/5
★★★★★
Always kind and accurate
Acquirente Verificato
purchased on 19/10/2013
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5
/5
★★★★★
No problems with orders, fast processing, perfect packaging and very short delivery times, even to remote French overseas departments. Very satisfied with the quality of service and communication. Félici
Acheteur Vérifié
purchased on 18/10/2013
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2
/5
★★☆☆☆
You don't have to be in a hurry or ask anything about the delivery time of the product, otherwise you'll be reimbursed (living in Paris, my address is still quite accessible) ... For the price you pay, I think shipping should be better organized.... But the quality of the item was excellent and the packaging was perfect.
Acheteur Vérifié
purchased on 18/10/2013
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3
/5
★★★☆☆
From order to receipt it took 15 days: TOO LONG TO WAIT
Acheteur Vérifié
purchased on 18/10/2013
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5
/5
★★★★★
Highly recommended! A pleasure to deal with! Highly recommended! A pleasure to deal with!
Acheteur Vérifié
purchased on 18/10/2013
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5
/5
★★★★★
Highly recommended! A pleasure to deal with! Highly recommended! A pleasure to deal with!
Verified Buyer
purchased on 18/10/2013
5
/5
★★★★★
Good transaction On time and no problems.
Verified Buyer
purchased on 17/10/2013
5
/5
★★★★★
Great people to deal with highly recommended I will buy from these people again without hesitation
Verified Buyer
purchased on 17/10/2013