/5
★★★★☆
based on 36825 reviews published
★★★★☆
based on 36825 reviews published
Latest customer reviews
5
/5
★★★★★
Super service as usual, nothing to say
Eric V.
purchased on 19/02/2025
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5
/5
★★★★★
Goods received quickly as expected
Ronny G.
purchased on 27/02/2025
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5
/5
★★★★★
Fast shipping well packed
Pieter P.
purchased on 28/02/2025
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5
/5
★★★★★
Everything super
Klaus H.
purchased on 02/03/2025
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4
/5
★★★★☆
Beautiful
Sergio M.
purchased on 22/02/2025
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1
/5
★☆☆☆☆
Unacceptable, I purchased and after 180 days I still haven't received everything, I've never found anything so bad... I will never buy from you again, you still owe me money and purchases... big problems and I'm closing here because I can't take it anymore with you.
Gabriele R.
purchased on 03/03/2025
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Answer from 1001hobbies
Good morning Sir, at the time of the order placed on 11/12/2024 at 17:47, you ordered four products, one of which had a longer delivery time. To avoid delaying the entire order, we decided to split it into two shipments. The first part, containing the immediately available products, was delivered on 24/02/2025, according to the courier's tracking information. The following two products - Greek Cavalry figures SPECIAL IMPORT OF LONG DISCONTINUED FIGURES ORIGINALLY MADE BY ATLANTIC - were delivered on 11/03/2025. The courier also sent us proof of delivery confirming receipt of the package on that date. We apologize for the inconvenience and remain at your disposal for any further information. Best regards, 1001hobbies
5
/5
★★★★★
Great item!
Giovanni P.
purchased on 18/02/2025
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5
/5
★★★★★
Received everything perfect
José Eugenio G.
purchased on 04/03/2025
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1
/5
★☆☆☆☆
Long delivery with only one parcel out of the 2 ordered. What's more, the cardboard box was damaged, as was the box containing my product. By way of compensation, I only received a €5 discount code, which means I have to place another order with you in order to benefit from it! This is not at all commercial in my eyes...
Aurélien P.
purchased on 08/02/2025
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Answer from 1001hobbies
Good morning, sir,
We apologize for the inconvenience.
We would like to remind you that we have split your order at no extra cost for both Funko Pop. With regard to your request for an additional commercial gesture, we would like to point out that, unfortunately, shipping costs are not free of charge.
We hope that this explanation will provide you with more clarity, and remain at your disposal should you have any further questions.
Yours faithfully
1001hobbies
We apologize for the inconvenience.
We would like to remind you that we have split your order at no extra cost for both Funko Pop. With regard to your request for an additional commercial gesture, we would like to point out that, unfortunately, shipping costs are not free of charge.
We hope that this explanation will provide you with more clarity, and remain at your disposal should you have any further questions.
Yours faithfully
1001hobbies
3
/5
★★★☆☆
Big delivery problems with chronopost
Jehan M.
purchased on 26/02/2025
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1
/5
★☆☆☆☆
1 month to receive my order and moreover I received 8 pots of paint on the 9 ordered I really do not recommend very bad experience
Jerome J.
purchased on 06/02/2025
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Answer from 1001hobbies
Hello,
We regret this error and apologize sincerely.
It seems that you did not receive the information email concerning your order. Indeed, we had informed you that this product had not been delivered in the supplier order. We then offered you a refund for this product or the creation of a credit note.
As we received no response from you, we created a credit note valid for one year, which you can find in your customer area.
We apologize again for this incident.
1001HOBBIES
We regret this error and apologize sincerely.
It seems that you did not receive the information email concerning your order. Indeed, we had informed you that this product had not been delivered in the supplier order. We then offered you a refund for this product or the creation of a credit note.
As we received no response from you, we created a credit note valid for one year, which you can find in your customer area.
We apologize again for this incident.
1001HOBBIES
4
/5
★★★★☆
I had to wait on my order because it was not complete. Yet on the website it was described as available. In general I am satisfied with 1001 hobbies and will continue to shop with you. We just need to update the stock.
Alexandre B.
purchased on 18/02/2025
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5
/5
★★★★★
Items arrived complete and exactly what I was looking for.
Cassidy B.
purchased on 18/02/2025
4
/5
★★★★☆
All good
Jose Luis D.
purchased on 10/02/2025
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5
/5
★★★★★
Tout très bien, comme d' habitude
Vittorio M.
purchased on 22/02/2025
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5
/5
★★★★★
PERFECT
Christian B.
purchased on 07/03/2025
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5
/5
★★★★★
Fast, well-packaged, corresponds to my order - my only regret, which does not affect the satisfaction of my order, is that I don't have a tamiya colour chart with which to place my orders.
Philippe G.
purchased on 07/03/2025
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5
/5
★★★★★
All right
Enrique S.
purchased on 01/03/2025
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5
/5
★★★★★
Communication was excellent and the products arrived in good order
Phil D.
purchased on 25/02/2025
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1
/5
★☆☆☆☆
INCOMPLETE MODEL MISSING PARTS BOX SEEMS TO HAVE BEEN OPENED BEFORE SHIPMENT
Gerome M.
purchased on 08/02/2025
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Answer from 1001hobbies
Hello,
We apologize for the inconvenience.
Customer service has sent you an e-mail to suggest a solution. Once again, we would like to respond favorably and commercially to this dispute.
Yours faithfully
1001hobbies
We apologize for the inconvenience.
Customer service has sent you an e-mail to suggest a solution. Once again, we would like to respond favorably and commercially to this dispute.
Yours faithfully
1001hobbies
5
/5
★★★★★
EXCELLENT!!!
Nacho B.
purchased on 02/03/2025
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5
/5
★★★★★
Very satisfied
Thierry B.
purchased on 06/03/2025
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4
/5
★★★★☆
Very satisfied. Although it was my first order, I was provided with answers to my questions by customer service during the delivery period. My fears that there might be problems with my bank transfer (without Paypal) to a French bank did not materialize. The delivery (delivery tracking) and the goods (condition) arrived without any problems.
Marc Constantin S.
purchased on 13/02/2025
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5
/5
★★★★★
I'm not happy i bought amazes modern you're not serious i won't buy from you again i don't say thank you
Eric P.
purchased on 06/02/2025
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5
/5
★★★★★
Perfect, thank you.
Jean G.
purchased on 06/03/2025
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5
/5
★★★★★
The item arrived in excellent condition. Great communication on status of shipment.
Raul M.
purchased on 23/02/2025
5
/5
★★★★★
Super very happy
Florian A.
purchased on 02/03/2025
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1
/5
★☆☆☆☆
Abnormally long lead times of several weeks Unplayable soap Missing products
Bruno D.
purchased on 23/01/2025
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Answer from 1001hobbies
njour Monsieur,
We regret this situation and your opinion. We apologize for this incident. We would like to inform you that this product was not delivered to us by our supplier. In accordance with our company's procedures, we have simply withdrawn this product from your order (a refund request is in progress for this product).
We're very sorry that you didn't take customer service's action into account. Customer service is now available from 10am to 1pm and from 2pm to 5pm. Following a computer problem, we encountered problems with our switchboard, preventing our customers from contacting us.
We apologize for any inconvenience.
Yours faithfully
1001 Hobbies Customer Service.
We regret this situation and your opinion. We apologize for this incident. We would like to inform you that this product was not delivered to us by our supplier. In accordance with our company's procedures, we have simply withdrawn this product from your order (a refund request is in progress for this product).
We're very sorry that you didn't take customer service's action into account. Customer service is now available from 10am to 1pm and from 2pm to 5pm. Following a computer problem, we encountered problems with our switchboard, preventing our customers from contacting us.
We apologize for any inconvenience.
Yours faithfully
1001 Hobbies Customer Service.
5
/5
★★★★★
Quality products. Wide choice and very good availability of products. Fast and accurate delivery.
Eric B.
purchased on 03/03/2025
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4
/5
★★★★☆
Dommage que l'on et pas prévenue du tant d'attente des commandes car pour ma part celà fait 2 mois que j'avais commandé et cela a été très long 🤔🤔sans cela se que j'ai commandé et conforme a mais attente mercii 😉😉
Jean Pierre F.
purchased on 10/01/2025
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