/5
★★★★☆
based on 37511 reviews published
★★★★☆
based on 37511 reviews published
Latest customer reviews
5
/5
★★★★★
Very good site. Important choice, availability of items, friendly and competent team. Very good level of service. Pure happiness!
Didier F.
purchased on 23/06/2025
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5
/5
★★★★★
Good
Nicola M.
purchased on 27/06/2025
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5
/5
★★★★★
Everything has gone very well
Mario P.
purchased on 16/06/2025
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5
/5
★★★★★
Received on time (important for a birthday!
Sylvain M.
purchased on 22/06/2025
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5
/5
★★★★★
Delivered quickly, but the packaging leaves something to be desired. The box was not secured in the shipping carton, which was slightly crushed.
Marc C.
purchased on 28/06/2025
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2
/5
★★☆☆☆
The product meets my expectations but I am extremely disappointed with the delivery times. I ordered more than a month in advance of the recipient's birthday and I still received it almost a month late from the said date.
Gaele L.
purchased on 15/05/2025
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1
/5
★☆☆☆☆
I pre-ordered four models in September for a delivery initially scheduled for October, but it has been postponed several times. In December, I had to pay new shipping fees to receive only half of my order. The rest has been successively announced for March, then May, then June, and now October... more than a year after my order. I find this really unprofessional and I will not recommend you anymore.
Depond B.
purchased on 03/12/2024
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5
/5
★★★★★
Great choice Stock up to date Speed Communication
Bernard V.
purchased on 03/06/2025
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3
/5
★★★☆☆
Product okay and compliant. But a very, very slow delivery. Too slow to receive an item that was in stock. Too bad.
Lucas S.
purchased on 09/06/2025
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5
/5
★★★★★
Perfect!
Fabrice T.
purchased on 09/05/2025
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5
/5
★★★★★
Very good follow-up from 1001hobbies who keeps the buyer informed
Jean-michel C.
purchased on 22/06/2025
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1
/5
★☆☆☆☆
My package arrived crushed and one item is missing (although the package does not seem to have been opened, I sent the complaint form a week ago and despite my follow-ups, no news
Philippe B.
purchased on 16/06/2025
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4
/5
★★★★☆
Order in line with my expectations, despite a slight delivery delay.
Denis C.
purchased on 07/06/2025
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4
/5
★★★★☆
Satisfactory transaction, just need the paint pots to be a little protected in the box please (bubble wrap, newspaper)! Otherwise excellent service and fast shipping.
Frédéric K.
purchased on 18/06/2025
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5
/5
★★★★★
Excellent performance and serious services
Christian P.
purchased on 25/06/2025
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4
/5
★★★★☆
Hello, too much waiting no message to tell me there should have been a delay.
Catherine H.
purchased on 08/06/2025
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Answer from 1001hobbies
Hello,
We understand your frustration regarding this delay and apologize for the lack of communication on this matter.
This stock shortage is partly due to the relocation of our logistics warehouse and we regret it.
We have done our utmost to resolve this issue as quickly as possible and renew our apologies for this incident.
Do not hesitate to contact us for any questions or follow-up on your order.
Best regards,
1001hobbies
We understand your frustration regarding this delay and apologize for the lack of communication on this matter.
This stock shortage is partly due to the relocation of our logistics warehouse and we regret it.
We have done our utmost to resolve this issue as quickly as possible and renew our apologies for this incident.
Do not hesitate to contact us for any questions or follow-up on your order.
Best regards,
1001hobbies
1
/5
★☆☆☆☆
I have already ordered and have never had any problems until now. When I look at the reviews many people have had the same problem as me "vague responses, incomplete follow-up, no one at the end of the line, not taking into account the shipping address delay 1 month in short bad experience. etc etc I hesitate to recommend Best regards Escarguel Michel
Michel E.
purchased on 23/06/2025
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Answer from 1001hobbies
Hello Mr. Escarguel,
Thank you for taking the time to share your feelings, and we are sincerely sorry that your recent experience did not meet your expectations, especially since you had never encountered any problems until now.
We fully understand your frustration regarding the delays, incomplete follow-up, and communication difficulties you have encountered. These situations do not reflect the service standards we strive to maintain.
Please know that we take your comments very seriously and are actively working to improve our processes, particularly by strengthening our customer service and optimizing logistics management.
We hope to regain your trust with your future orders and remain at your disposal to assist you as best as we can.
Do not hesitate to contact us directly if you would like us to review your case in more detail.
Best regards,
1001hobbies
Thank you for taking the time to share your feelings, and we are sincerely sorry that your recent experience did not meet your expectations, especially since you had never encountered any problems until now.
We fully understand your frustration regarding the delays, incomplete follow-up, and communication difficulties you have encountered. These situations do not reflect the service standards we strive to maintain.
Please know that we take your comments very seriously and are actively working to improve our processes, particularly by strengthening our customer service and optimizing logistics management.
We hope to regain your trust with your future orders and remain at your disposal to assist you as best as we can.
Do not hesitate to contact us directly if you would like us to review your case in more detail.
Best regards,
1001hobbies
5
/5
★★★★★
Very good
Thierry Z.
purchased on 11/04/2025
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2
/5
★★☆☆☆
Hello, on an order of 5 products, a one-month delay for receipt, while on the site everything was available, 2 out of 5 products do not conform to the order, impossible to reach someone by phone, and I still don't know what to do with the non-conforming products.
Frederic L.
purchased on 25/05/2025
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5
/5
★★★★★
Order received without problem and conforms to the description delighted with this purchase
Patricia M.
purchased on 16/06/2025
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2
/5
★★☆☆☆
Products are great, but delivery took 6 weeks instead of the next day while everything should have been in stock!
Rob B.
purchased on 04/05/2025
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5
/5
★★★★★
-
Anais V.
purchased on 25/06/2025
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5
/5
★★★★★
Very good
Frédéric P.
purchased on 23/06/2025
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4
/5
★★★★☆
A bit long but well packaged
Jose A.
purchased on 21/06/2025
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4
/5
★★★★☆
The delivery time between the order and the reception at my place is a bit long...the products being available in stock
Gérard B.
purchased on 14/06/2025
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5
/5
★★★★★
Perfect
Alessio M.
purchased on 18/12/2024
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3
/5
★★★☆☆
A fast delivery indeed, but the package arrived damaged and the item had no protection. Fortunately, my Don-chan arrived without defects at least.
Estelle B.
purchased on 04/05/2025
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1
/5
★☆☆☆☆
Missing parts in my order
Il Pandino S.
purchased on 13/06/2025
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4
/5
★★★★☆
Good selection, delivery OK. Prices should be a bit cheaper, then I would buy more 🙂
Peter R.
purchased on 22/05/2025
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5
/5
★★★★★
I am completely satisfied with 1001hobbies, with the Messenger, not so much, because the model was left in the mailbox and I was not notified.
Javier H.
purchased on 22/06/2025
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