/5
★★★★☆
based on 37020 reviews published
★★★★☆
based on 37020 reviews published
Latest customer reviews
5
/5
★★★★★
Fast and compliant
Kirill G.
purchased on 31/03/2025
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5
/5
★★★★★
Everything arrived as ordered and as expected. So wonderful. Mr Cinderella-loving friend was so pleased!!!
Michelle K.
purchased on 15/03/2025
2
/5
★★☆☆☆
4: The delay is too long and when there are problems, it requires a whole circus (photos) to get a response when a return would suffice........ Mr. Rivoire
Serge R.
purchased on 21/03/2025
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Answer from 1001hobbies
5: Hello dear customer,
We regret your feedback and apologize.
The photos are necessary for us as they are part of the return procedure to determine responsibility. We remind you that we cover the return if it is our fault. Therefore, we really need these photos and we thank you for your understanding.
Sincerely,
1001hobbies
We regret your feedback and apologize.
The photos are necessary for us as they are part of the return procedure to determine responsibility. We remind you that we cover the return if it is our fault. Therefore, we really need these photos and we thank you for your understanding.
Sincerely,
1001hobbies
5
/5
★★★★★
Very good, efficient and reliable
Willy Pierre D.
purchased on 19/02/2025
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5
/5
★★★★★
Good site, fast service
Pascal R.
purchased on 29/03/2025
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5
/5
★★★★★
Fast shipping and in perfect condition, very well protected
Antonio M.
purchased on 17/03/2025
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2
/5
★★☆☆☆
I purchased two products together, the package arrived and inside I found only one. I ask for explanations and they respond that the product was no longer available. They should have informed me instead of leaving me with the unpleasant surprise.
Manuel D.
purchased on 11/03/2025
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Answer from 1001hobbies
Good morning, We are sorry to read your opinion and we apologize to you. The products in question were unfortunately not available. For this reason, we decided to ship your order without these items and a refund was issued for these two products. Have a nice day, The 1001Hobbies team
5
/5
★★★★★
Serious Communication Satisfaction
Lionel W.
purchased on 21/03/2025
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1
/5
★☆☆☆☆
Never received it
Francois B D.
purchased on 25/02/2025
Answer from 1001hobbies
Hello Sir,
We regret your return and apologize for this inconvenience.
According to the information provided by the carrier, parcel LD208139425FR was delivered on April 1 to the address indicated on your order.
https://tools.usps.com/go/TrackConfirmAction?tRef=fullpage&tLc=3&text28777=&tLabels=LD208139425FR%2C%2C&tABt=false
If you have not received this parcel, please contact our customer service department so that we can open an investigation with the carrier and assist you in resolving this issue.
We remain at your disposal for any further information.
Best regards,
1001hobbies
We regret your return and apologize for this inconvenience.
According to the information provided by the carrier, parcel LD208139425FR was delivered on April 1 to the address indicated on your order.
https://tools.usps.com/go/TrackConfirmAction?tRef=fullpage&tLc=3&text28777=&tLabels=LD208139425FR%2C%2C&tABt=false
If you have not received this parcel, please contact our customer service department so that we can open an investigation with the carrier and assist you in resolving this issue.
We remain at your disposal for any further information.
Best regards,
1001hobbies
5
/5
★★★★★
Order received, thank you.
Johannic C.
purchased on 15/03/2025
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3
/5
★★★☆☆
When a multiple order is waiting for a product, you do not receive information about a possible delivery date. You have to ask for that (I did get a complete overview quickly).
Rene T.
purchased on 27/03/2025
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5
/5
★★★★★
Excellent
Massimo F.
purchased on 20/03/2025
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5
/5
★★★★★
Very well packaged. And fast delivery, very happy.
Carlos R.
purchased on 26/03/2025
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5
/5
★★★★★
Everything excellent
Claudio P.
purchased on 12/02/2025
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5
/5
★★★★★
Superb model and service more than correct
Claude H.
purchased on 13/03/2025
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4
/5
★★★★☆
Very good.
Rene C.
purchased on 22/03/2025
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1
/5
★☆☆☆☆
2: I received the game in German and I have to return it at my own expense...
Anne-gaëlle S.
purchased on 22/03/2025
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Answer from 1001hobbies
3: Hello dear customer,
We regret your feedback and apologize for this issue.
Please note that a return label was sent by our customer service on Thursday, April 3rd at 12:15 PM. Did you receive it? This label will allow you to return your product for free by dropping it off directly at the post office.
Thank you for your understanding.
Sincerely,
1001 Hobbies
We regret your feedback and apologize for this issue.
Please note that a return label was sent by our customer service on Thursday, April 3rd at 12:15 PM. Did you receive it? This label will allow you to return your product for free by dropping it off directly at the post office.
Thank you for your understanding.
Sincerely,
1001 Hobbies
5
/5
★★★★★
Well, there were 2 pre-orders and they arrived earlier than expected, so I'm quite happy with the situation. The boxes arrived in perfect condition, so everything is perfect.
Osvaldo Javier P.
purchased on 03/01/2025
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2
/5
★★☆☆☆
Available
Genevieve G.
purchased on 15/03/2025
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Answer from 1001hobbies
products that are specially ordered for you from our supplier, and
5
/5
★★★★★
Delivery is not yet on point, but the article is.
Dany S.
purchased on 15/03/2025
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5
/5
★★★★★
Expectations were met. The website is clear and works very well.
Jose Gabriel P.
purchased on 16/03/2025
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4
/5
★★★★☆
Unfortunately, the delivery took a bit longer, according to reports due to further delays in the supply chain. It would be good if the customer is informed of possible delays in a timely manner to avoid frustration or impatience.
Rein W.
purchased on 20/02/2025
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5
/5
★★★★★
Easy-to-use site and fast shipping
Rodolphe V.
purchased on 25/03/2025
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5
/5
★★★★★
Good communication, fast delivery, and well packaged. I recommend.
Stephane L.
purchased on 27/03/2025
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5
/5
★★★★★
Order arrived quickly
Federico F.
purchased on 22/03/2025
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5
/5
★★★★★
I'm Very Happy With The experience
Jeffrey C.
purchased on 07/03/2025
5
/5
★★★★★
Super fast shipping but the time to gather the 5 items of my order was a bit too long.
Christian G.
purchased on 17/03/2025
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5
/5
★★★★★
Impeccable as always
Philippe L.
purchased on 26/03/2025
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5
/5
★★★★★
Package received well, products well protected, small issue with one of the items that is damaged inside its box.
David C.
purchased on 22/03/2025
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5
/5
★★★★★
Very well-stocked site
Manuel V.
purchased on 27/03/2025
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