Reviews 1001hobbies

My order has arrived incomplete, the phone support is bad, they haven't replied to my email,

Impeccable!

Always perfect thank you all

Everything is ok

Product conforms to the order. THANK YOU

Hello I am satisfied with the orders placed, and in addition I received the package that was missing. Thank you again, don't change anything. Best regards

Perfect product and shipping

Good product very well made.

Product conforms to the description, received on time.

Sometimes it's a bit complicated to find what you're looking for on the site. Overall, I am satisfied with 1001hobbies.

Order received very late

Hello, 1 of the 2 paint cans was already open. Best regards.

Seriousness and competence as well as speed.

The article is supposed to be available, but it is not, it still needs to be ordered. Shipping costs even though it should be free and the actual purchase price is also too expensive. Email address does not work. Contact can only be made through a French address. No recommendation, never again!

Perfect

I paid for express delivery to give it as a birthday gift, but there was a delivery delay

Impeccable!

1 month delivery delay, order accepted and paid while the products are not in stock. Upon delivery, one product was missing and they offered me a credit for the amount of the product to be used on my next order! I will never buy from this site again.

The items are great, I already knew that. The only big disappointment is the delivery time: more than a month. It would have taken much less time to order it directly from the manufacturer in New Zealand. By going through a French site, one expects more speed and it also avoids customs fees.

Good service, fast delivery, products well protected during transit.

Fast delivery, very compliant, thank you!

Products match my order.

Very fast delivery, a lot of choices but unfortunately higher prices than other French sites. So I only come here when the products are not available elsewhere. A little effort please...

I am currently in another country. I haven't seen my order yet. I hope for the best.

It was long! And for good reason: three of the four ordered products were only available on order from the manufacturer, and within one to two weeks (it's written in full, you can't say you weren't aware!). An email received on August 2 to inform me that the order is registered, a second email on August 4 to indicate that the order is being prepared, a third email on the 11th to indicate that the order is still being prepared (logically one of the three items on order must have arrived), then a fourth email on August 13 to inform me that the order has just been shipped. Eleven days in total: we are below the two-week deadline: the contract is perfectly respected. My feeling is therefore positive regarding this store. The wait was indeed long, but the store communicated all along, so we can't say they left me in the dark. I repeat, but the contract has been perfectly respected, so nothing to complain about. Nevertheless, I caution a certain category of potential customers: if you are the impatient and/or paranoid type and demand a daily update on the status of your order and that it arrives complete, at your home, instantly, five seconds after clicking the 'complete order' button, I advise you to move on. After all, modeling is a hobby where patience is paramount. If you are that impatient, perhaps you should consider changing hobbies? lol

Very good telephone reception, quick processing of the order

Great

Perfect!!!!’

Wide selection and fast delivery

Very well received on time.

All products are correct.

Still have not received the entirety of my order, waiting for the model from the end of June to now 15/08/25! Still nothing... refund request unanswered.

The quality of the crane is not up to par, twisted parts, scale of certain random parts and for your information, delivery by Chronopost 40 kilometers from my home round trip

Very good delivery: thank you!

The received article is not the one ordered and it is broken because it is not new, the figurines were no longer attached with the metal wire that prevents movement

We have received the orders GDLHMQUBN and HMLPPRABSA; we are still waiting for the order RJQCJJNIK / 25.05.2025..... following the complete deliveries of all our orders, we will probably provide our comments......of satisfaction.....!!! Therefore, let us wait for the next steps..... Thank you for forwarding the rest of our orders......

This was my first order with 1001hobbies and to be honest, some not-so-good reviews almost held me back. But I was proven wrong! A very nice customer service that apologized for a short wait (due to the supplier). Then an email that the item was shipped and everything was clear and straightforward with the tracking number from DPD. After three days, the package from France arrived at my place. The ordered item, as expected, top-notch! My conclusion, this was my first order with 1001hobbies but certainly not the last! I can only recommend the site and the shipping!!!

Everything is great

The product has a manufacturing defect and the assembly instructions are not well explained

Perfect items, serious and reliable seller, fast shipping.