English
★★★★☆
based on 39894 reviews published
Latest customer reviews
I have not received the package and they do not respond to the email
Thank you for your feedback. We are sorry to hear that you have not yet received your package and that you have been unable to contact us. We invite you to write to us again at the email address [email protected], where we will be happy to assist you in resolving the issue.
Best regards,
The 1001hobbies team
I received a model, with damaged elements. However, I am still waiting for a response from customer service, which is absent! So far, they have not bothered to respond to my email with photos of the state of the model. This is very disappointing.
Thank you for your feedback and we are sorry to hear that your experience did not meet your expectations. Your satisfaction is our priority and we will ensure that your situation is treated quickly. A member of our team will contact you shortly to resolve this issue.
Best regards,
The 1001hobbies team
I get the impression that this is a scam because when I try the guest tracking option all that happens is I'm sent to a New Member application. I question if you've sent anything at all, or if this is just a way to capture data for marketing purposes. Did I actually buy anything from you? Did you ever actually send me anything or did I fall for some sort of Chinese scam. I guess we'll see
Nous vous remercions d'avoir pris le temps de partager vos préoccupations. Nous comprenons que l'expérience de suivi de commande ait pu prêter à confusion, et nous sommes là pour vous aider. Pour clarifier votre situation, n’hésitez pas à nous contacter directement via notre service client. Nous nous engageons à vous fournir toutes les informations nécessaires concernant votre commande.
Cordialement,
L'équipe 1001hobbies
Various orders have been placed and the delivery has always been punctual.
The complete order is not shipped which appeared in stock. If the order is not claimed, it remains indefinitely on hold. Poor service.
Thank you for your comment and we are sorry that your experience was not satisfactory. Your opinion is very valuable to us and we are here to help you. To resolve any inconvenience with your order, we invite you to contact our customer service, where we will be happy to assist you.
Good product
Very good
We warmly thank you for your review and your rating of 4/5! We are delighted that your experience on our site "1001hobbies" was positive. Please feel free to share your suggestions to help us further improve our services. We look forward to seeing you again soon!
Best regards,
The 1001hobbies team
Package received quickly and merchandise in good condition
Everything is very good. Perhaps the package took a little while but everything else is correct.
Fast delivery. Compliant product
Perfect
I received the order with a 2-month delay and it was incomplete.
Thank you for sharing your experience. We sincerely apologize for the delay and incompleteness of your order. We are working to improve our services and customer satisfaction is our priority. We invite you to contact us directly to resolve the situation.
Best regards,
The 1001hobbies team
Great
Great, fast delivery. Everything is good. Would gladly do it again
It took a bit long, but that was because the goods were not available from stock. Service top
Very good service
Everything perfect and without problems, I recommend it
Perfect article, kindness and good treatment. Recommended seller.
Serious and professional site. Never had any problems with deliveries or anything else....
Thank you for your feedback and we are pleased to hear that you had a positive experience with our deliveries. Your satisfaction is our priority, and we remain at your disposal for any suggestions for improvement.
Best regards
Completely satisfied super
I couldn't be happier. I knew it would take a while to receive my order, but they provided me with tracking information at all times. The product arrived in perfect condition.
I received the order placed on March 6 on March 31 after going to the BRT deliveries where after tracking it down it was found that the delivery address had been changed corrected the address the next day the package was delivered.
Great, thank you.
Bbbb
Everything is great
Very good service, everything arrived as ordered
I received the package. I am satisfied, the package arrived in perfect condition.
Delivery in perfect condition at the right address and within the agreed delivery time. There is nothing more I could wish for! Great!
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After 7 days from the expected delivery date, I still have not received the shipment and have no news about the reason for the delay.
We sincerely regret the delay in the delivery of your order. At 1001hobbies, we strive to provide quality service and understand how important it is for you to receive your shipment on time. We are investigating your situation and will provide you with an update.
Excellent service and fast shipping as indicated
“Guaranteed fast shipping to the us” my ass, it took over a whole month to deliver a few cans
Thank you for taking the time to share your feedback. We apologize for the delay you experienced with your order. We understand how important timely shipping is and are continually working to improve our services. Your input is invaluable to us, and we appreciate your understanding.
Best regards,
The 1001hobbies Team
Everything went perfectly, the shipping was fast and the order was complete. I'm doing well, I hope to buy other models.
Nice and easy-to-use site. Good selection of products. I recommend.
Product sent on time, very good follow-up.
Hello, I give a very favorable review to the sending and receiving of the package, and of course to the quality of the product, very explicit and very beautiful. I will not hesitate to place another order. Thank you, Best regards, A.OULIKHANOW
Yes impeccable it was the right model within the respective deadlines in pickup relay at another address..ro
Great service, fast delivery. I recommend it to everyone.
Very good and too fast for the delivery 🙂
Lack of seriousness, charged my card while the order is not available, poor management of the catalog marked in stock during the order, 15 days of waiting for nothing because the parts are not to scale, frankly avoid this company.
Thank you for your feedback and we are sorry to hear about your disappointment. We take the management of our catalog very seriously and will examine this situation to improve our services. Please feel free to contact us directly so that we can assist you as best as possible.
Best regards,
The 1001hobbies team