/5
★★★★☆
based on 36825 reviews published
★★★★☆
based on 36825 reviews published
Latest customer reviews
4
/5
★★★★☆
Fast and efficient
Acheteur Vérifié
purchased on 21/02/2013
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2
/5
★★☆☆☆
10-day wait is too long
Acheteur Vérifié
purchased on 20/02/2013
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5
/5
★★★★★
Serious sellerFast deliveryEverything is okI recommend.
Acheteur Vérifié
purchased on 20/02/2013
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5
/5
★★★★★
Good service clear store
Verifizierter Käufer
purchased on 20/02/2013
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5
/5
★★★★★
Strictly nothing to say i received everything in a very short time i would recommend
Acheteur Vérifié
purchased on 18/02/2013
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3
/5
★★★☆☆
I ordered 15 days ago 14 boxes of figurines for my children 137 euros well received except that one is missing I called and the person I had told me 5 days ago now that I will receive an email I at
Acheteur Vérifié
purchased on 16/02/2013
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5
/5
★★★★★
Fast processing of order, payment (via Paypal) and shipping, all within 6 days. I recommend...
Acheteur Vérifié
purchased on 16/02/2013
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4
/5
★★★★☆
Very good choice of models... Reasonably priced... On the other hand, delivery is a little slow (allow 4 working days to make your package). Packaging needs improvement (I received a notification from the post office indicating a packaging defect which delayed delivery by 1 day! Fortunately there was nothing missing
Acheteur Vérifié
purchased on 16/02/2013
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5
/5
★★★★★
Fast clear good follow-up I recommend
Acheteur Vérifié
purchased on 15/02/2013
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5
/5
★★★★★
1001modellbau has a very interesting product range with rare small series manufacturers. It's worth taking a look!
Verifizierter Käufer
purchased on 15/02/2013
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4
/5
★★★★☆
Plenty of choice But on a reference Tamyia polishing paste received another brand . But I'll recommend it with confidence.
Acheteur Vérifié
purchased on 14/02/2013
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5
/5
★★★★★
Faster than expected
Acheteur Vérifié
purchased on 14/02/2013
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5
/5
★★★★★
For a first order, nothing more to say than everything was perfect. Delivery time, quality of the pr
Acheteur Vérifié
purchased on 14/02/2013
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1
/5
★☆☆☆☆
They pretend to be a company based in Germany. Hotline only in French. Extremely long delivery times or goods do not arrive at all. Request for a refund of the purchase price is ignored.
Verifizierter Käufer
purchased on 14/02/2013
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5
/5
★★★★★
Top marks for fast, prompt delivery.
Verifizierter Käufer
purchased on 14/02/2013
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1
/5
★☆☆☆☆
YOU ARE A RIP OFF COMPANY I ORDERED A HELICOPTER FOR MY GRANDSON THAT COST ME 29.99 AND I RECEIVED THREE LITTLE PLANES THAT I COULD OF BOUGHT AT THE DOLLAR STORE FOR ONE DOLLAR. WHEN I CALLED TO TALK TO CUSTOMER SERVICE, THE CUSTOMER SERVICE REP ONLY SPOKE IN FRENCH AND DID NOT UNDERSTAND ENGLISH, THEN SHE HUNG UP ON ME. I WILL NEVER BUY FROM YOUR SITE EVER AGAIN.
Acheteur Vérifié
purchased on 13/02/2013
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Answer from 1001hobbies
Dear sir, I am sorry, it seems that we inverted the items with another customer: I will send you in a separate email the address of the other customer where you can send the wrong items: he will send you the correct item. Nick Customer service
2
/5
★★☆☆☆
I have been disapointed so far because I received the wrong order and have had no response from customer service to date... The processing of my order seemed to be OK. I received timely updates regarding when the products would be received for shipping. I also received a notice when the order was being shipped. I received a shipment in 2 to 3 days as was stated. However, I received the incorrect shipment. My order #14439 was not what I received. I received order #14539 which is not mine. I have sent 2 e-mails to customer service ([email protected]) and have had no response yet. The Website states that Customer Service is important to them. I have seen no evidence to date. A customer service telephone number for English speaking customers would be helpful. I am awaiting a response regarding what to do with the incorrect shipment I received and what is the status of my order for which payment was accepted.
Acheteur Vérifié
purchased on 13/02/2013
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Answer from 1001hobbies
Dear sir, I am sorry, it seems that we inverted the items with another customer: I will send you in a separate email the address of the other customer where you can send the wrong items: he will send you the correct item. Nick Customer service
1
/5
★☆☆☆☆
YOU ARE A RIP OFF COMPANY I ORDERED A HELICOPTER FOR MY GRANDSON THAT COST ME 29.99 AND I RECEIVED THREE LITTLE PLANES THAT I COULD OF BOUGHT AT THE DOLLAR STORE FOR ONE DOLLAR. WHEN I CALLED TO TALK TO CUSTOMER SERVICE, THE CUSTOMER SERVICE REP ONLY SPOKE IN FRENCH AND DID NOT UNDERSTAND ENGLISH, THEN SHE HUNG UP ON ME. I WILL NEVER BUY FROM YOUR SITE EVER AGAIN.
Verified Buyer
purchased on 13/02/2013
Answer from 1001hobbies
Dear sir, I am sorry, it seems that we inverted the items with another customer : I will send you in a separate email the address of the other customer where you can send the wrong items: he will send you the correct item. Nick Customer service
2
/5
★★☆☆☆
I have been disapointed so far because I received the wrong order and have had no response from customer service to date.. The processing of my order seemed to be OK. I received timely updates regarding when the products would be received for shipping. I also received a notice when the order was being shipped. I received a shipment in 2 to 3 days as was stated. However, I received the incorrect shipment. My order #14439 was not what I received. I received order #14539 which is not mine. I have sent 2 e-mails to customer service ([email protected]) and have had no response yet. The Website states that Customer Service is important to them. I have seen no evidence to date. A customer service telephone number for English speaking customers would be helpful. I am awaiting a response regarding what to do with the incorrect shipment I received and what is the status of my order for which payment was accepted.
Verified Buyer
purchased on 13/02/2013
Answer from 1001hobbies
Dear sir, I am sorry, it seems that we inverted the items with another customer : I will send you in a separate email the address of the other customer where you can send the wrong items: he will send you the correct item. Nick Customer service
1
/5
★☆☆☆☆
8 weeks from purchase to delivery My credit card was charged 29Dec12, and my order arrived 10Feb13. 1001modelkits claimed a delay in their supply chain, but all I ordered was 15 1oz Tamiya paint jars. I will never order from them again.
Verified Buyer
purchased on 12/02/2013
4
/5
★★★★☆
1001 had what I needed at a reasonable price! I needed some Aber treadplate and 1001 Models had it in stock. The real irony is the North American importer for Aber lives a mile away but was out of stock at the moment. The delivery speed was resonable with no undue Customs hiccups coming across the Canadian border (and minimal snow delay as well). Satisfied first tim customer, I've bookmarded the site for future supplies. Cheers,
Verified Buyer
purchased on 12/02/2013
5
/5
★★★★★
You have worked well the order was in time nothing to say thank you very much and I will continue to order my collection of 1\600 schabak from you. Please let me know when you have something new for this collection. Thank you very much.
Acheteur Vérifié
purchased on 12/02/2013
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1
/5
★☆☆☆☆
8 weeks from purchase to delivery My credit card was charged 29Dec12, and my order arrived 10Feb13. 1001modelkits claimed a delay in their supply chain, but all I ordered was 15 1oz Tamiya paint jars. I will never order from them again.
Acheteur Vérifié
purchased on 12/02/2013
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1
/5
★☆☆☆☆
Here's my order that I didn't receive: Horsa Mk.I Troop transport glider. Includes British paratroopers 135 - Master Box aircraft model and here is what I received: figurine soviet tank crew et toujours pas de reponse quand je telephone la personne en ligne n'ai pas competente pour me repondre c'est inadmissible d'autant plus que je suis en création d'un blog qui seras suivi d'un club maquettiste dio dans l'essonne j'en ai commander pour 500 euro a verlinden usa tout est arriver sous 8 jours (super) et 300 chez tonyshop 200 chez azimut pour le reste vue les circonstances ce ne seras pas chez vous.
Acheteur Vérifié
purchased on 12/02/2013
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4
/5
★★★★☆
1001 had what I needed at a reasonable price! I needed some Aber treadplate and 1001 Models had it in stock. The real irony is the North American importer for Aber lives a mile away but was out of stock at the moment. The delivery speed was resonable with no undue Customs hiccups coming across the Canadian border (and minimal snow delay as well). Satisfied first tim customer, I've bookmarded the site for future supplies. Cheers,
Acheteur Vérifié
purchased on 12/02/2013
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5
/5
★★★★★
A plethoric choice of models and paintwork! at very interesting prices and fast delivery. Nothing to say, it's by
Acheteur Vérifié
purchased on 12/02/2013
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5
/5
★★★★★
Nice contact good process
Verifizierter Käufer
purchased on 12/02/2013
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5
/5
★★★★★
Thank you good job ,got the products I expected in a timely and professional manner. I will buy from you again.
Verified Buyer
purchased on 11/02/2013
5
/5
★★★★★
First order with you nothing to say very serious thank you
Acheteur Vérifié
purchased on 11/02/2013
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5
/5
★★★★★
Thank you good job ,got the products I expected in a timely and professional manner. I will buy from you again.
Acheteur Vérifié
purchased on 11/02/2013
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