/5
★★★★☆
based on 36845 reviews published
★★★★☆
based on 36845 reviews published
Latest customer reviews
5
/5
★★★★★
Everything worked perfectly.
Peter B.
purchased on 19/03/2024
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Answer from 1001hobbies
Thank you for your positive feedback!
4
/5
★★★★☆
Very rich catalog, correct prices. Times not very fast due to sourcing from manufacturer but tolerable.
Marco C.
purchased on 02/03/2024
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Answer from 1001hobbies
Thank you very much for your positive feedback. We are glad to know that you found our catalog informative and that our prices are considered fair. Regarding delivery time, we are aware that sometimes it may be slightly extended due to our direct supply from the manufacturer. We appreciate your understanding and tolerance in this regard. Please be assured that we will always do our best to minimize these delays and make your shopping experience as smooth as possible. If you have any further questions or concerns, please do not hesitate to contact us. Your satisfaction is our top priority and we are here to help you. Once again, we thank you for your trust and continued support. Sincerely
5
/5
★★★★★
Always efficient and "tailor-made" best regards
Yann R.
purchased on 08/04/2024
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5
/5
★★★★★
Late delivery, but good
Carlos M.
purchased on 20/03/2024
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Answer from 1001hobbies
Dear customer, We are in the process of resolving our backlogs in order to return to normal service. If you have any problems, please contact our customer service email address. We will help you as much as possible. Best regards!
1
/5
★☆☆☆☆
Unfortunately I cannot give a good rating. After several attempts by email, it was not possible to deliver to my delivery address, although I was promised my change by email. Had to pick up my order with much effort at an unknown delivery address. In addition, I have pointed out that I am severely disabled. I will not order again, unless hell freezes over....
Dirk R.
purchased on 26/02/2024
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Answer from 1001hobbies
Dear Customer, We are deeply sorry to learn of your unsatisfactory experience with our delivery service. Your experience did not meet our high standards for customer service, and we sincerely apologize for any inconvenience this may have caused. We understand the importance of delivering your orders to the address provided and regret any misunderstandings or errors in the delivery process. Your feedback is valuable to us and we will investigate this situation to ensure appropriate action is taken to ensure this does not happen again in the future. We would also like to apologize for any inconvenience caused by having to pick up your order at an unexpected delivery address, especially given your situation. Your comfort and satisfaction are of the utmost importance to us and we sincerely regret any stress or difficulty this may have caused. We understand your decision to no longer order from us and we respect your choice. Should you change your mind in the future, we would welcome the opportunity to regain your trust and provide you with a positive shopping experience. Yours sincerely,
4
/5
★★★★☆
The delivery is usually very fast but the parcel tracking lacks transparency when ordering items that are not currently in stock.
Anna B.
purchased on 30/03/2024
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5
/5
★★★★★
SUPER !!!!!!!!!!!!!!!!!
Roman S.
purchased on 13/03/2024
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Answer from 1001hobbies
!!!!!
4
/5
★★★★☆
Nothing to say always perfect
Rene M.
purchased on 05/04/2024
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5
/5
★★★★★
Very fast delivery
Solange B.
purchased on 01/04/2024
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5
/5
★★★★★
Great products,great packaging
Jimmy G.
purchased on 24/03/2024
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Answer from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
4
/5
★★★★☆
Fast delivery. Item as described. There was a thick layer of dust on the packaging. Once with the Swiffer over it, then it no longer looks like a storage keeper.
Christopher K.
purchased on 07/04/2024
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Answer from 1001hobbies
Good afternoon, thank you for your positive feedback regarding the fast delivery and the item matching the description. However, we are sorry to hear that the packaging of your order was dusty upon receipt. We understand that this can be disappointing and we apologize for this experience. We will take immediate action to investigate this matter and ensure that our packing processes are reviewed and improved so that this does not happen again in the future. Your satisfaction is our top priority and we thank you for bringing this situation to our attention. If you have any further concerns or need additional support, please do not hesitate to contact us. We are here to help you.
4
/5
★★★★☆
Beautiful product
Jan K.
purchased on 15/03/2024
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Answer from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
4
/5
★★★★☆
It would be easier to return the parcel to the post office than to a relay, I hope to have it this Friday!
Dominique P.
purchased on 05/04/2024
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5
/5
★★★★★
Perfect, nothing to complain about
Ghislaine K.
purchased on 08/03/2024
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4
/5
★★★★☆
Despite a slight delay, as usual I am satisfied with my order. Thank you to the entire 1001 Hobbies team.
Denis B.
purchased on 27/03/2024
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5
/5
★★★★★
Pages well organized and clear. Order went smoothly. Delivery without any problems.
Thorsten T.
purchased on 12/03/2024
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5
/5
★★★★★
Nickel
Marc M.
purchased on 06/04/2024
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5
/5
★★★★★
Everything arrived perfectly, on time, maybe even early. Very good packaging. Great service I will use it again in the future.
Paolo M.
purchased on 02/04/2024
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Answer from 1001hobbies
Dear Customer, We are extremely pleased to hear that your order arrived safely and on time, perhaps even ahead of schedule. Ensuring fast and safe delivery is one of our top priorities, and we are pleased that we were able to meet your expectations in this regard. We really appreciate your positive comment about the packaging: it is important to us that our products arrive in optimal condition. We are pleased that you found our service excellent and intend to use it in the future. If there is anything else we can help you with or if you have any other comments to share, please do not hesitate to contact us. Your satisfaction is our top priority and we will always do our best to ensure you have an excellent shopping experience. Thank you again for your feedback and your trust in us. Sincerely
5
/5
★★★★★
Super selection and fast delivery. Always happy to return!
Marcus D.
purchased on 26/03/2024
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5
/5
★★★★★
Fast shipping
Pablo R.
purchased on 04/04/2024
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Answer from 1001hobbies
Dear customer, We are currently working to solve our backlogs in order to get back to normal service. If you have any problem, please contact our customer service email address. We will help you as much as possible. Best regards!
5
/5
★★★★★
Super fast delivery for really nice prices. The most annoying thing is the delivery charges.
Raphaël R.
purchased on 07/04/2024
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5
/5
★★★★★
Plenty of choice and good service
Francois S.
purchased on 28/03/2024
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4
/5
★★★★☆
A little, but in the end very happy
Mickael G.
purchased on 04/01/2024
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5
/5
★★★★★
Modeling professionals
Roberto P.
purchased on 06/03/2024
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Answer from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
5
/5
★★★★★
Item received quickly and reliably.
Lee S.
purchased on 06/04/2024
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5
/5
★★★★★
Smooth process from purchase to delivery. No problems
Ad M.
purchased on 06/03/2024
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Answer from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
1
/5
★☆☆☆☆
Long delivery times are fine. If the buyer knows this BEFORE placing the order, there's no problem - the purchase is made with full knowledge of the facts. I find it very regrettable to be informed of the delivery time AFTER payment of the order, and moreover by messages that do not indicate any date. Yours faithfully
Frédéric L.
purchased on 16/03/2024
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Answer from 1001hobbies
Dear Customer, Thank you for your feedback and we fully understand your concern regarding the communication of delivery times. We sincerely apologize for any confusion or frustration this may have caused. We take your feedback very seriously and are committed to improving our communication process to ensure complete transparency from the very beginning of your shopping experience. Your satisfaction is our top priority. We are currently working on solutions to inform our customers of delivery times from the moment they place their order, ensuring a smoother and more transparent shopping experience. In the meantime, we invite you to contact us directly with any questions or concerns you may have about your order. We're here to help and to provide you with the best possible service. Once again, please accept our sincerest apologies for any inconvenience this may have caused. We greatly appreciate your feedback and patience as we work to resolve this issue.
5
/5
★★★★★
Order OK
Sébastien H.
purchased on 17/03/2024
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5
/5
★★★★★
Catalog is fine
Stefano G.
purchased on 13/03/2024
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Answer from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
5
/5
★★★★★
Top, gladly again.
Norber R.
purchased on 19/02/2024
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service